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Non-Interest Income and Expense Brian Smith-Vandergriff CUNA CFO Council Conference May 19, 2014 Managing Operating Expenses and Income Ratios

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Non-Interest Income

and Expense

Brian Smith-Vandergriff

CUNA CFO Council Conference

May 19, 2014

Managing Operating Expenses and Income Ratios

Objectives

• Review Current Environment

• Discuss Delinquencies and Charge-offs

• Explore ALLL Methodology Changes

• Outline Real World Management Strategies

Philosophical Arguments

• Negative ROAs are Not Evil, nor are they a Sustainable Business Strategy

• Non-Controllable Expenses are Real

• Fees are Not Inherently Bad, but they Should not be a Profit Center

Current Environment • Corporate Credit Unions

– Ongoing Assessments

– Recapitalization???

• NCUSIF Losses at Troubled Credit Unions

• Fees and Other Income Supplement NIM

• Delinquencies and Charge-offs “elevated”

• Audit & Examination Burdens are Excessive

Current Environment

• Credit CARD Act of 2009 – Overdraft Fees Require Opt-In – “Pay to Pay” Fees Abolished – Late Fees Capped ($25-$35) – Inactivity Fees Eliminated

• Troubled Debt Restructuring (TDR) – Introduced in FAS 15 (1977) – Recent Guidance - “Market” Rate Comparison – Application Requires Interpretation

Current Environment

• Dodd-Frank Act – Consumer Financial Protection Bureau – Durbin Amendment & Interchange

• MBL Cap Attracting Attention • Tax Expenditures Under Review*

– $500 MM in 2012 – $500 MM in 2013 – $1 billion in 2017

*Based on February 2013 Report of the Joint Committee on Taxation

Asset Yields vs. Liability Costs

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

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Yield On Assets Liability Expense

Operating Surplus Contribution

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

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Net Interest Margin Non-Interest Income Operating Surplus (NIM + Fees)

Net Operating Spread

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

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Net Spread Operating Surplus (NIM + Fees) Operating Expenses

Loan Losses Impact Net Income

0.00%

0.20%

0.40%

0.60%

0.80%

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1.40%

1.60%

1.80%

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Net Income Loan Loss Provision Net Spread

Lending Leads to Losses

• Losses are Anticipated in Lending

• Credit Union Losses are Moderating – Still Relatively Manageable

– Should Naturally Decline

• Policies and RBL Tiers Need Review

• More Credit Unions will Likely Fail

• Ample Capital is Available

“Easy” Expense Reductions • Conference and Travel

• Staff and Board Training

• Marketing

• Salary Adjustments

• Mergers (Economies of Scale)

• Layoffs

POTENTIALLY ERODING THE LONG TERM VALUE OF THE CREDIT UNION FOR SHORT TERM GAINS

Other Despicable Habits

• “Peer” Comparisons Driving Decisions

• Cutting Member Services

• Adopting “Delay and Pray” Accounting

• Death by a Thousand Fees

Broad Real World Responses

• CEO Solicited Input from All Stakeholders

• Metrics and Timeframes Defined Success

• Capital Plans Were Adjusted

• Mortgages Were Originated and Sold

• Realistic Budgets Projected Losses

• 1% ROA Target Removed from CAMEL

Specific Real World Responses

• Credit Union “A” – Started Providing Fee Services to CUs (2009) – Data Processing Cost Tied to Assets (2011)

• Credit Union “B” – Closed 2 Branches (2008) – Transferred 2 Branches to Another CU (2008) – Consolidated Headquarters (2009) – Revised Board Dashboard (2009,2013) – Renegotiated Major Contracts (2011)

Allowance Project

• In Early 2009, Regulators and Auditors Became Fixated on Credit Losses

• Battles Ensued – 3-year vs. 1-year Rolling Historical Averages – Projecting Losses for Underwater Collateral

• Designed New Model and Metrics – Capital at Risk (# of Average Loans) – Time to Capital Depletion – Multiplier to Shock Estimates

The Model We Developed CU Industry as of 12/31/13

Loss Multiplier 1

0.50%

0.80% Target Net Worth Equity Dollars Losses Required # of Average Loans % of Loans

10% 101,032,807,147.32$ 10,155,322,338.68$ 786,962 1.57%

645,222,781,460$ 9% 90,413,348,207.42$ 20,774,781,278.58$ 1,609,892 3.22%

8% 79,793,889,267.52$ 31,394,240,218.48$ 2,432,822 4.87%

50,000,000 7% 69,174,430,327.62$ 42,013,699,158.38$ 3,255,751 6.51%

6% 58,554,971,387.72$ 52,633,158,098.28$ 4,078,681 8.16%

12,904.46$ 5% 47,935,512,447.82$ 63,252,617,038.18$ 4,901,611 9.80%

4% 37,316,053,507.92$ 73,872,075,978.08$ 5,724,540 11.45%

5,161,782,252$ 3% 26,696,594,568.02$ 84,491,534,917.98$ 6,547,470 13.09%

2% 16,077,135,628.12$ 95,110,993,857.88$ 7,370,400 14.74%

111,188,129,486$ 1% 5,457,676,688.22$ 105,730,452,797.78$ 8,193,329 16.39%

0% (5,161,782,251.68)$ 116,349,911,737.68$ 9,016,259 18.03%

10.47%

Net Worth at End of Year Adjusted Net Worth Ratio

1,061,945,893,990$ 1 9.97%

2 9.47%

3 8.97%

4 8.47%

5 7.97%

6 7.47%

7 6.97%

8 6.47%

9 5.97%

10 5.47%

Total Assets

Average Loan Balance

Estimated Net Worth

Most Recent Monthly ALLL

Rolling ALLL

Loan Balance

Estimated Losses

Total Equity

Number of Loans

Shocked Losses

Loss Multiplier 3

0.50%

0.80% Target Net Worth Equity Dollars Losses Required # of Average Loans % of Loans

10% 90,709,242,643.96$ 20,478,886,842.04$ 1,586,962 3.17%

645,222,781,460$ 9% 80,089,783,704.06$ 31,098,345,781.94$ 2,409,892 4.82%

8% 69,470,324,764.16$ 41,717,804,721.84$ 3,232,822 6.47%

50,000,000 7% 58,850,865,824.26$ 52,337,263,661.74$ 4,055,751 8.11%

6% 48,231,406,884.36$ 62,956,722,601.64$ 4,878,681 9.76%

12,904.46$ 5% 37,611,947,944.46$ 73,576,181,541.54$ 5,701,611 11.40%

4% 26,992,489,004.56$ 84,195,640,481.44$ 6,524,540 13.05%

15,485,346,755$ 3% 16,373,030,064.66$ 94,815,099,421.34$ 7,347,470 14.69%

2% 5,753,571,124.76$ 105,434,558,361.24$ 8,170,400 16.34%

111,188,129,486$ 1% (4,865,887,815.14)$ 116,054,017,301.14$ 8,993,329 17.99%

0% (15,485,346,755.04)$ 126,673,476,241.04$ 9,816,259 19.63%

10.47%

Net Worth at End of Year Adjusted Net Worth Ratio

1,061,945,893,990$ 1 8.97%

2 7.47%

3 5.97%

4 4.47%

5 2.97%

6 1.47%

7 -0.03%

8 -1.53%

9 -3.03%

10 -4.53%

Total Assets

Average Loan Balance

Estimated Net Worth

Most Recent Monthly ALLL

Rolling ALLL

Loan Balance

Estimated Losses

Total Equity

Number of Loans

Strategic Planning

Loss Multiplier 0.50

0.50%

0.80% Target Net Worth Equity Dollars Losses Required # of Average Loans % of Loans

10% 103,613,698,273.16$ 7,574,431,212.84$ 586,962 1.17%

645,222,781,460$ 9% 92,994,239,333.26$ 18,193,890,152.74$ 1,409,892 2.82%

8% 82,374,780,393.36$ 28,813,349,092.64$ 2,232,822 4.47%

50,000,000 7% 71,755,321,453.46$ 39,432,808,032.54$ 3,055,751 6.11%

6% 61,135,862,513.56$ 50,052,266,972.44$ 3,878,681 7.76%

12,904.46$ 5% 50,516,403,573.66$ 60,671,725,912.34$ 4,701,611 9.40%

4% 39,896,944,633.76$ 71,291,184,852.24$ 5,524,540 11.05%

2,580,891,126$ 3% 29,277,485,693.86$ 81,910,643,792.14$ 6,347,470 12.69%

2% 18,658,026,753.96$ 92,530,102,732.04$ 7,170,400 14.34%

111,188,129,486$ 1% 8,038,567,814.06$ 103,149,561,671.94$ 7,993,329 15.99%

0% (2,580,891,125.84)$ 113,769,020,611.84$ 8,816,259 17.63%

10.47%

Net Worth at End of Year Adjusted Net Worth Ratio

1,061,945,893,990$ 1 10.22%

2 9.97%

3 9.72%

4 9.47%

5 9.22%

6 8.97%

7 8.72%

8 8.47%

9 8.22%

10 7.97%

Total Assets

Average Loan Balance

Estimated Net Worth

Most Recent Monthly ALLL

Rolling ALLL

Loan Balance

Estimated Losses

Total Equity

Number of Loans

Summary • Past Decisions Led Us Here

– “Bad” Loans to Members and Businesses

– Inappropriate Investments by Corporate CUs

– Lax Regulatory Oversight

• Industry Risk Management Overhaul – Concentration Risk

– RBNW Proposal

Summary • Fees Should be Reviewed

• Focus on Non-Interest Expenses

• Revisit Strategy

– Number of Branches

– Staff Size

• Study Utilization of Member Services

For More Information

Brian Smith-Vandergriff

Senior Managing Director

CNBS, LLC

Toll free: 800-222-0978 Direct: 913-402-2615

Email: [email protected]