managing people -module 2 june 22 2010 from js[1]

8/9/2019 Managing People -Module 2 June 22 2010 From JS[1]

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Saama Academy--2010

dr.sarma-saama academy Page 1

Managing

People

Module-2Dr.Sarma


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Todays facilitation by

Dr.Sarma/Erlyn Labra (voice)



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Module-1 recap


Human nature is to display

emotions in outward

behaviour.

Our behaviour is product ofnature and nurture.

it is important to have skills in

resolving conflicts to be able

to handle relationships

effectively.


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The Behavioral Management :


We all need interpersonal skills as

organisations are social systems and the

work place has profound influence on our

style of interactions.

the boss , peers, customers are all

impacting on our interactive style

We all have to handle conflict and change .

Therefore deeper understanding of our own

behaviour and of others is very critical to

leadership


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Nature vs. Nurture

Heredity and biology

genes,nervous system,endocrine

system and other systemsEnvironment and life experiences

Have telling effect on personality

Identical twins share the same

template but have different states Twins raised in different families

have often demonstrated similartastes, choosing the same professionand even using the same brands of

products

The Development of Personality


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Some traits may bemore strongly linked toheredity than others

The initial few years arecritical in the formationof personality which

Changes throughoutadulthood

The Development

of Personality


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Trait personality is a set of mentalstructures/systems, different for eachindividual, resulting in characteristicresponses to situations

Humanist difficult to predictbehaviour lives are not scriptedpersonalities are defined by their owndifferent perceptions and experiences

Behavioural Personality is theconstantly changing set of learnedbehaviour, influenced byreinforcements

Views on Personality


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Philosophy of mind:

Human behaviour is influenced by:

Personality traits,The situation

The interaction between personality andsituation

How one perceives or defines a situation is acritical factor of behaviour

Interactionism


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There was a case where doctors report that the child wouldnever be able to play any physically exerting sport

the child grows to be the fittest athlete in the world

Phelps' run at Olympic glory-won maximum gold despite being

diagnosed as ADHD

How did the parents define the situation?

How did the child define the situation?

How did it influence the behaviour?

CASE Example


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Locus of Control(internal/external)The degree to which people believe they are in

control of their own fate

Self-Esteem - Feelings of self-worth stemmingfrom the individual's positive or negative beliefsabout being valuable and capable

Self-awareness - being aware of oneself,

including one's traits, feelings, behaviours andlimitations

Risk Taking - a persons willingness to takechances or risks

Major personality Attributes


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Before we examine various types ofpersonalities we should remember:

There is no right, wrong, good or bad

type Each type has strengths and weaknesses

A personality may however be more suitablefor a given role or situation

Personality traits may shift over time

Behaviour/performance is not dependent onpersonality alone

Is this Personality Good or Bad?


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The Big Five

Cattells 16 Primary Factors-16PF

Myers-Briggs Type Indicator-MBTI

Personality Models


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The Big Five

Neuroticism

Anxiety Angry hostility Depression Self-consciousness Impulsiveness

Vulnerability

Extraversion

Warmth & Sociability Assertiveness Activity Positive emotions Talkativeness

Boldness Spontaneity Adventure & Enthusiasm

Openness Fantasy Aesthetics Feelings Actions Ideas

Values

Agreeableness

Trust Straightforwardness Altruism Compliance Modesty Tender-mindedness

Conscientiousness

Competence Order Dutifulness Achievement striving Self-discipline Deliberation (reflection)


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Cattells 16 Primary Factors

Factor Low High

WarmthReserved, impersonal,cool, detached, formal

Warm, outgoing, kindly,easygoing, participating,likes people

Reasoning Concrete-thinking, lessintelligent

Abstract-thinking, more

intelligent, bright, fastlearner

EmotionalStability

Reactive, emotionally lessstable, easily upset

Emotionally stable,adaptive, mature, facesreality, calm

Dominance Respectful, humble,cooperative, avoidsconflict, obedient

Dominant, assertive,aggressive, competitive,stubborn, bossy

LivelinessSerious, restrained,prudent, thoughtful,silent

Lively, spontaneous,enthusiastic, cheerful,expressive, impulsive


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Factor Low High

Rule-Consciousness

Expedient,nonconforming,disregards rules

Rule-conscious, dutiful,conscientious, moralistic,rule-bound

Social Boldness

Shy, threat-sensitive,

timid, hesitant,intimidated

Socially bold,

venturesome, thick-skinned, uninhibited

SensitivityUtilitarian, objective,unsentimental, tough-minded, rough

Sensitive, aesthetic,sentimental, tender-minded, intuitive, refined

Vigilance Trusting, accepting,unconditional, easy

Vigilant, suspicious,skeptical, distrustful,oppositional

AbstractednessGrounded, practical,solution-oriented,steady, conventional

Abstracted, imaginative,absent-minded, absorbedin ideas, impractical,


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Factor Low High

PrivatenessStraightforward,genuine, open, naive

Private, tactful, non-disclosing, shrewd, worldly,diplomatic

Apprehensionunworried, secure,complacent, free ofguilt, confident

Apprehensive, self-

doubting, worried, guilt-prone, insecure, self-blaming

Openness toChange

Traditional, attached tofamiliar, conservative

Open to change,experimenting, liberal,analytical, flexible

Self-RelianceGroup-oriented,affiliative, follower,dependent

Self-reliant, solitary,individualistic, self-sufficient


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Cattells 16 Primary

FactorsFactor Low High

PerfectionismTolerates disorder,flexible, careless,

impulsive

Perfectionist, organized,compulsive, self-disciplined

TensionRelaxed, easy going,calm, lazy, patient, lowdrive

Tense, high energy,impatient, frustrated, highdrive, time-driven


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Myers-Briggs Type

Indicator (MBTI)The 16 types are typically referred to by an abbreviation of four

lettersthe initial letters of each of their four type preferences (except

in the case ofintuition, which uses the abbreviation N to distinguish it

from Introversion). For instance:

ESTJ: extraversion (E), sensing (S), thinking (T), judgment (J)INFP: introversion (I), intuition (N), feeling (F), perception (P)


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MBTI Scales

Extraversion

Outer world People/Things Active Breadth of Interest

Live, then understand Interaction Outgoing

Introversion

Inner World Thoughts/Concepts Reflective Depth of Interest

Understand, then live Concentration Inwardly directed

Sensing

Facts

Data Details Reality based Actuality Here and now Utility/Purpose

Intuition

Meanings

Associations Possibilities Hunches/Speculations Theoretical Future Fantasy


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Self-management

Understand strengths, weaknesses andpreferences

Predict, plan and avoid failures

Self-optimize, excel and adapt

Managing relationships

Understand strengths, weaknesses andpreferences

Predict, plan and avoid conflictandfailures

Adapt and support

Application


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while managing relationshipsaccommodate type mismatch

Remember, type mismatch is unavoidable

Remember, 50% of the mismatch is caused

by you

Do not blame the person for something s/hehasnt done

Do not forget that the perceived weaknesscould be a real advantage in a differentsituation

Application


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Diversity management

Recognizing differences as natural

Appreciating diversity

Developing complementary work teams

Expertise and task assignment

Caution: other components of behaviour +

developmentof others

Synergy applied in team building

n1 + n2 = k x (n1 + n2)

where k > 1

Application


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Cognition (thinking)

Self-monitoring

Positive attitude

Learning and practice

Changes in socio-technical environment

Application: Other

Considerations


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visualize someone who:

would panic under stress,

is a frequent worrier or would be intensely tense onslightest criticism

is very open to change, new idea or suggestion

would do all it takes to get the job done, on time, even if itinvolves taking on enormous stress

Enjoys parties and gatherings, is talkative even with

strangers, is adventurous and is action oriented

Is very considerate and sympathetic, and works hard toensure that others feelings are not hurt

Put MBTI label the thinker, feeler, senser, -etc

Practice Exercise: Trait Recognition


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Identify a trait that you perceive as aweakness, then think of a situationwhere it could be utilized as astrength

Exercise: Undesirable Traits


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Awareness and recognition is the first step towardschange

After self-evaluating your personality, observe otheravailable templates and see how that may help you inadapting into a new person or adopting a differentresponse set

If no traits are absolutely bad, then recognize thatdifferences, perspectives and conflicts are actuallyopportunities to broaden our thinking and prospects

Afterthoughts


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While dealing with people,we shouldmisplace our spectacle and put ontheirglasses

try to understand first before beingunderstood

Final Word


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What we learnt-recap

Recap

Personality and personality types.

Interactionism.

Personality Types models ,16pf, MBTI, big 5Social conditioning is dominant factor inorganisations.

Attitudes are shaped by environment that exists in

organisations

this includes the leadership influences



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Behavioural management applications .Personality development,

shaping the personality over time.HR strategic tool

Personality quiz, a series of questions (usually multiple-choice)intended to reveal something about the person who answersthem.- HR measurement

Personality tests aim to describe aspects of an individual'scharacter, thoughts, and feelings.-HR tool in recruitment

Personality type, refers to patterns of relatively enduringcharacteristics of behavior and the psychological classification ofdifferent types of individuals- MBTI--HR tool in organisationaldevelopment


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managing people -module 2 june 22 2010 from js[1]

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