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    MANAGING QUALITYIN EDUCATIONMary Jane S. Fernando

    Dem 331

    Seminar in Strategic Planning

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    KEY CONCEPTS

    Managing Change to ImproveLearning

    External Evaluation and Inspection

    Understanding Quality inEducation

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    is one of the most complex tasks of schoolleadership

    MANAGING CHANGETOIMPROVE LEARNING

    school leaders need to understand the change

    process in order to lead and manage change andimprovement efforts effectively

    - Fullan and Sparks 1993

    They must learn to overcome barriers and copewith the chaos that naturally exists during thecomplex process of change

    - Fullan and Miles 1992

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    1. establishing a clear educational vision and ashared institutional mission,

    SUCCESSFULSCHOOLCHANGEANDIMPROVEMENTREQUIRES:

    2. knowing how well the school isaccomplishing that mission

    3. identifying areas for improvement

    4. developing plans to change educational

    activities and programs

    5. implementing those plans or newprograms effectively

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    WHILECHANGEIS

    ABSOLUTELYNECESSARY

    PLANNING

    CRITICALTHINKING

    TIME

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    THIS IS MY

    VISION

    THIS IS HOWWE ARE GOINGTO ATTAIN IT

    THIS IS WHAT

    WILL RESULT

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    Involving all

    members of theorganization

    brings us closer

    toschool changethat the

    institution or

    organization isaiming for.

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    scientific and technologicaldevelopment

    social changes

    organizational changes

    Key Points for the School Change orImprovement

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    to education and

    education are to

    be regarded as

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    is defined by 9 to 10 criteria1.VMGO2.Faculty3.Curriculum Instruction

    4.Support to Students5.Research6.Extension and Community Relations7.Library and other Learning resources8.Site and Physical Facilities9.Laboratories10.Leadership and Management

    AACCUP, 2006

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    What the students have learned such asskills , knowledge and desired attributesthat they can use to qualify them to do

    certain tasks on their own.

    Schooling helps children developcreatively and emotionally and acquire

    the skills, knowledge, values andattitudes necessary for responsible,active and productive citizenship.

    The achievementof universalparticipation in

    education will befundamentallydependent upon

    the quality ofeducationAvailable.

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    Fundamental

    Roles ofSchooling

    Helpingindividuals

    achieve theirown economic ,

    social andcultural

    objectives

    Helping thesociety to be

    better

    protected,better served byits leaders andmore equitable

    in important

    ways

    All these can bestrengthened ifEducation is of

    HIGHER QUALITY

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    The goal of achieving universal primary education(UPE) has been on the international agenda since the

    Universal Declaration of Human Rights affirmed in 1948,that elementary education was to be made freely andcompulsorily available for all children in all nations.

    This objective was restated subsequentlyon many occasions, by international treaties and in

    United Nations conference declarations.

    Most of these declarations and commitments aresilent about the quality of education to be provided.

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    Much have said and have been planned to achievequality in education both nationally and internationally

    but

    they were generally silent about howwell education systems could and should be

    expected to give QUALITY in education.

    United Nations Millennium Declarations 2000commitment to achieve UPE by 2015 was directly

    and simply set out without explicit reference

    to quality

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    In placing theemphasis upon assuring access for all, these

    instruments mainly focused on the quantitativeaspects of education policy.

    It seems highly likely, however, that theachievement of universal participation in

    education will be fundamentally dependent uponthe quality of education available.

    INDICATORS:

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    how well pupils are taught &

    how much they would perform

    Have crucial impact on how long they stay inschool & how regularly they attend

    Parents send their children to school is likely todepend on judgments they make about the quality

    of teaching and learning they provide

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    1. Learners who are healthy, well -nourishedand ready to participate and learn,and supported in learning by their families

    and communities;

    2. Environments that are healthy, safe,protective and gender-sensitive, and

    provide adequate resources andfacilities;

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    3. Content that is reflected in relevantcurricula and materials for the acquisition

    of basic skills, especially in the areas of

    literacy, numeracy and skills for life,and knowledge in such areas as gender,health, nutrition, and peace

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    4. Processes through which trained teachersuse child-centered teachingapproaches in well-managed classrooms

    and schools and skilful assessmentto facilitate learning and reduce disparities

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    5. Outcomes that encompass knowledge, skillsand attitudes, and are linked to

    national goals for education and

    positive participation in society.

    Jeanette Colby, Miske Witt and Associates

    for the Education Section, Programme Division,UNICEF New York

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    Definitions of qualitymust be open

    to change and evolution

    based on information,changing contexts, and

    new understandings of the nature

    of educations challenge.

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    ExternalEvaluation

    andInspection

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    Explicitly and or Implicitly

    Accreditingagencies

    DepEd,CHED,TESDA

    government

    NGOs

    Schools

    stakeholders

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    is a strategic platform towards the fulfillmentof the goal of producing quality and worldwide

    graduates.

    It starts from pre-school, to elementaryeducation, secondary education , collegiate

    and graduate education.

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    are funded by the national government andare governed by their own charters

    Are public higher education institutionsestablished by the local government through anappropriate resolution/ ordinance and financially

    supported by the local government , as providedfor in RA 7160 or the local Government Code of

    1991.

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    Phil. HEI Distribution

    SUCs 110LCUs 77

    Other Government Schools 16

    Private Colleges andUniversities

    1,523

    TOTAL 1,726

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    QualityandExcellence

    Relevance

    andRespons-iveness

    Accessand

    EquityEfficiencyEffective-

    ness

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    One of the majorstrategies for theattainment of the goals is

    .

    ACCREDITATION

    OR QUALITYASSURANCE

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    ACCREDITATION OR QUALITY ASSURANCE

    is a process through which a higher educationinstitution guarantees to itself and its

    stakeholders that its teaching, learning and otherservices consistently reach a standard of

    excellence.

    Quality Assurance works on two mechanisms:

    1. Program- Based

    2. Institution - Based

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    refers to the accreditation of academic courses suchas liberal arts, sciences, education or commerce

    e.g.. PAASCUs policy accreditation by program. Thismeans that individual courses of study, such as liberalarts, sciences, commerce and education are evaluatedby PAASCU and given proper accreditation.

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    refers to the accreditation of the school, college orinstitution as a whole. This focuses on the overallquality of the school, college or institution based onthe quality of its core program offerings, namelyArts and Sciences, Education and Business.Institutional accreditation is anchored on programaccreditation. .

    e.g. PAASCU accreditation of a high school or agrade school is considered program accreditation.

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    Regional Quality Assessment Team (RQAT)

    Authority to Open and Operate Program( permit phase, renewal permit, and

    recognition phase)

    Standard Setting through the Issuance ofPolicies, Standards and Guidelines (PSGs)

    to provide minimum mandatory standards Centers of Excellence (COEs) and Centers of

    Development (CODs)

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    Program Accreditation conducted by theCommission

    Autonomous and Deregulated Status for PrivateHigher Institution

    CHED PSG for University Status

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    Regional Quality Assessment Team (RQAT)

    a team composed of at least three (3) members(experts, academe, industry or practitioner)

    organized by a CHED Regional Office to conductinitial assessment of the capacity and qualification

    of an HEI to open a new academic program.

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    Authority to Open and Operate Program( permit phase, renewal permit, and

    recognition phase)All private higher education institutionsintending to offer higher and advancedacademic programs must seek authorization

    from CHED. The grant of authority to operateconsists of three stages

    a. Initial Permit Phase

    b. Renewal Permit Phasec. Recognition Phase

    Permit refers to a document issued by CHED to an HEIauthorizing it to offer tertiary programs on a temporary basis

    and renewable on a school year basis.

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    Standard Setting through the Issuance ofPolicies, Standards and Guidelines (PSGs)

    to provide minimum mandatory standardsformulation of academic policies, standards andguidelines for higher education, alternative learning,open learning and distance education, transnational

    education and equivalency and accreditation of priorlearning. Also formulation criteria for selecting Centersof Excellence (COEs) and Centers for Development invarious academic programs, identification of

    autonomous and deregulated HEIs, elevation ofcolleges to universities and awards of honorarydegrees.

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    Centers of Excellence (COEs) and Centersof Development (CODs)

    These are programs selected on the basis ofcriteria developed by the concerned Technical

    Panels for the different disciplines.

    For its part, Institution-based quality assurancemechanisms are utilized for Institutional Quality

    Assurance Monitoring and Evaluation(IQUAME)

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    The role of IQUAME is different from butcomplementary to the program accreditation

    carried out by the accrediting bodies, which will

    continue. Program accreditation is concernedwith the outcomes of individual programs.

    IQUAME is concerned with the overall strategicoperation of an institution.

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    Autonomous and Deregulated Status for PrivateHigher Education Institutions

    The grant of autonomous and deregulatedstatus to deserving private colleges and

    universities is aimed at recognizing private

    HEIs that have consistently shown exemplaryperformance in the provision of education,

    research and extension services, at the sametime rationalizing supervision of private HEIs

    through progressive deregulation.

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    CHED PSG for University Status

    University Status is reserved only for qualified,deserving HEIs in the country which have over

    time proven their excellence in the area ofinstruction, research and extension.

    The PSGs for the grant of University Status fordeserving HEIs have provisions for degree

    programs , accreditation, instruction, research ,

    extension services, faculty requirements, siteand buildings, library, laboratory facilities and

    equipment.

    P A di i d d b di i

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    Program Accreditation conducted by accreditingagencies authorized by the Commission

    Accreditation isa. conceptbased on self-regulation whichfocuses on evaluation and the continuing

    improvement of education quality.b. a process by which institutions or programscontinuously upgrade their education qualityand services through self-evaluation and the

    judgment of peersc. a status granted to an educational institutionor program which meets commonly acceptedstandards of quality or excellence.

    Fi A di i A i

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    Five Accrediting Agencies

    Two Major Federations :

    1. The Federation of AccreditingAgencies of the Philippines forprivate institutions.

    2. National Network of QualityAssurance Agencies for publicinstitutions.

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    ACCREDITING AGENCIES YEAR

    ESTABLISHED

    Philippine Accrediting Association of Schools Collegesand Universities (PAASCU) 1957

    Philippine Association of Colleges and UniversitiesCommission on Accreditation (PACU-COA) 1973

    Association of Christian Schools, Colleges andUniversities Accrediting Agency , INC (ACSCU-AAI) 1976

    Accrediting Agency of Chartered Colleges andUniversities of the Philippines , Inc. (AACCUP) 1987

    Association of Local Colleges and UniversitiesCommission on Accreditation (ALCUCOA) 2003

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    Each of the five agencies follow standards spelled out inthe Commission Memorandum Order No. 01 , s. 2005.

    STATUS TERM BENEFITS/PRIVILEGES

    LEVEL I Initial Accreditation forthree years

    As provided for byArticle V (a) of CMO 1,

    s. 2005

    LEVEL II Format Accreditation forFive years

    LEVEL III Re- Accreditation for

    Five years

    As provided for by

    Article V (b) of CMO 1,S.2005

    LEVEL IV Re- Accreditation forFive years

    As provided for byArticle V (c) of CMO 1,S.2005

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    During the survey visits, the following areas are evaluated:1. College/School Community Involvement

    2. Faculty3. Instruction4. Library5. Laboratories6. Physical Plant7. Student Services

    8. Administration*On the grade school level, the area on College/School CommunityInvolvement and Laboratories (nos. 1 and 5 above) is omitted; insteadStudent Activity Program is added.*For graduate school programs, the areas on Faculty, Library and

    Administration are retained, while the other remaining areas specific tograduate programs are Curriculum and Instruction, Research, Students,and Other Resources.

    *For basic medical education programs, the areas evaluated are:Faculty, Curriculum and Instruction, Clinical Training/Service Facilities,Research, Students, Library, Administration, and Physical Plant & Other

    Resources.

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    is a private accrediting agency which gives formal

    recognition to an educational institution byattesting that its academic program maintains

    excellent standards in its educational operations,in the context of its aims and objectives..

    Accreditation is a concept of self-regulation whichfocuses on self-study and evaluation and on the

    continuing improvement of educational quality. It is

    both a processand a result.

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    Requirements for Accreditation

    To be accredited by an authorized accreditingagency, an educational institution mustdemonstrate that it satisfies the followingrequirements:

    1. it has formally adopted an appropriatevision and mission;

    2. it offers educational programs (or curricula)consistent with its vision and mission;

    3. it has a viable number of students activelypursuing courses at the time ofevaluation;

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    4. it has a charter or legitimate authority toaward certificates, diplomas or degrees

    to each person who has successfullycomplied with the requirements of aneducational program;

    5. it has formally designated a chief executive

    officer or has formally organized andstaffed a chief executive office;

    6. it has a duly constituted governing board7. it has documented its funding base,

    financial resources and plans forfinancial development, adequate tocarry out its stated purposes;

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    8. it has financial statements that areexternally audited on a regular schedule

    by a certified public accountant oragency;

    9. it makes freely available to all interestedpersons accurate, fair, and

    substantially complete description of itsprogram, activities and procedures;

    10. it has graduated at least three batchesbefore the evaluation for accredited

    status.

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    It recognizes and commits itself to the sacred task

    of providing quality Christian education andpromoting among its members a sense of unity,

    understanding and fellowship for better service tothe community.

    the members are non-stock, non-profit schools orinstitutions in the Philippines which are affiliatedwith Christian churches or denominations. Each

    includes the teaching of the Holy Bible as part of itscurricula, particularly teaching that Jesus Christ isthe only Incarnate Son of God. All revenues and

    grants received are utilized for educational services

    to the students..

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    1.VMGO2.Faculty3.Curriculum Instruction

    4.Support to Students5.Research6.Extension and Community Relations7.Library and other Learning resources

    8.Site and Physical Facilities9.Laboratories10.Leadership and Management

    AACCUP, 2006

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    ALCU is composed of 31 of the best and most

    prestigious local colleges and universities ofthe Philippines, among them are:

    1. University of Makati,

    2. Pamantasan ng Lungsod ng Marikina,3. City College of Manila

    ALCU will work closely with the SenateCommittee on Education to enact legislation

    that will benefit existing local colleges anduniversities. The primary thrust of ALCU is

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    ALCU will work closely with the Senate

    Committee on Education to enact legislationthat will benefit existing local colleges anduniversities. The primary thrust of ALCU is :

    1. to improve the quality of instruction,2. research, and extension of its memberschools

    3. to provide value public tertiary education,

    especially to thepoor and disadvantaged

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    Education System in the Philippineshas deteriorated

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    Deterioration of the Phil. QualityEducation contributes to :

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    Ex-Pres. Fidel V. Ramos

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    1. Quality Education

    2. Good governance3. Teamwork4. Creativity5. Innovation

    6. Informationcommunicationstechnology,

    7. pro-action(just-in-time or

    JIT delivery),8. international cooperation,9. other people-empowering

    reforms

    countrys

    greater

    competitiveness

    sustainabledevelopment

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    1. socio economic status

    2. proficiency of the teachers

    3. Bilingual Policy

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    not only by to pass the standards of ourProfessional Regulatory Commission

    but also to pass the foreign counterparts in

    the intensely competitive job market of theglobal economy

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    Sen. Angara s 3- point agenda to

    revive the quality of education1. consciously and systematically bring up our

    academic standards more than theordinary.

    We must upgrade the skills and qualifications of

    students because they are attribute to theirinstitution and to the country.

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    2. Several of CHED's programs are probably not

    priority at all, and should be relegated tothe ordinary education support.

    Our original conception of CHED was that itshould be developmental and that it should have

    a separate funding at its disposal to help developpriority programs,

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    3. Teachers are our primary nation-builders. Weshould strengthen the number of our teaching

    population in science and technology becausethese are wealth-generating fields to combatpoverty,

    Angara together with Sen. Ramon Magsaysay

    Jr., created the Competitiveness Commission tourgently review the science and technology,engineering research and developmentprograms of both private and public sectors.

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    Educational Institutions stand in dire need of aparadigm shift.

    It is insufficient for future leaders to be wellprepared only in the academic and technical

    fields but to be prepared also to think and actwith

    GLOBAL LEADERSHIP AND QUALITIES.

    Com. Nona Ricafort

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    To survive, educational institutions mustimplement

    geared toward this future society, continuouslyand rapidly so that

    may

    With the changing world.

    Com. Nona Ricafort

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    The are the teachers must

    adopt to the new age , adjusting theof education , in order to

    create the

    Com. Nona Ricafort

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    program

    External Evaluation and Inspectionis needed

    primarilyto ensure that the school meetsall basic statutory requirements.

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    Together,Let us MOVE

    FORWARDAND MAKE ADIFFERENCE

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    Mahatma Gandhi

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