Managing Risks inElectronic Banking

DATETIME

TRAINERPRICE

4th - 5th February, 20208:00AM - 5:00PMRichard Barr€370 for 2 days

CASTILLE LEARNING

COURSE DESCRIPTIONRapid technological changes in recent years have revolutionized theway banking services and products are delivered to Corporates andConsumers alike, so much so that keeping up with these changes islike trying to Tame a Tiger. We are all familiar with how the Internet,the cell-phone, Smartcards and even ATMs have changed our lives.These changes have dramatically modified and in some casesincreased some of the traditional risks associated with bankingactivities, in particular strategic, operational, legal and reputationalrisks. In turn, this has influenced the overall risk profile of banking.

This course is an introduction to risk management for Electronic Banking(eBanking) activities. It is intended to move the participants beyond a simpleunderstanding of the eBanking products & services, into an understanding ofrisk management and mitigation of this ever evolving sphere of business.

Electronic banking carries its own unique characteristics, which increases andmodifies some of the traditional risks associated with banking activities. These characteristics include;

• Extraordinary speed of change related to technological and customer service innovation

• Universal and global nature of open electronic networks

• Integration of electronic banking applications with legacy computer systems

• Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.

According to all relevant regulatory bodies, it is incumbent upon the Boards ofDirectors and banks’ senior management to take steps to ensure that their institutionshave reviewed and modified where necessary their existing risk management policiesand processes to cover their current or planned electronic banking activities.

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AIMS & OBJECTIVES

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About the trainer - Richard Barr Richard Barr holds a B.S. in International Business Administrationfrom San Jose State University in California. His professionalexperience spans over 30 years. The first 5 years were spent withWells Fargo Bank. Another 5 were spent honing his global bankingskills, when Richard was intimately involved with InternationalTrade Finance, Real Time Gross Settlement and InternationalPayments, Cross Border Banking.

Richard then repositioned into the private and high-techsectors providing high- level consulting services, business analysis,project management and training to a wide range of banking clienteleacross the globe. He has spent extensive time servicing a diversity ofcorporates and “financial institutional” clients, in China, Singapore,Hong Kong, Philippines, Korea, Malawi, Ghana, Nigeria, Kenya,South Africa, Poland, Sweden, Ireland, Netherlands, Greece,United Kingdom, Norway, Bermuda and across North America.

Clients that Richard has trained & consulted to include withsuch notable firms as ANZ Bank, AIB Bank, Eurobank, ABSA Bank,CitiBank, Swedbank, IBM, Montran and Fundtech, as well as many others.

Richard has also filled the role of advisor to ministries of finance,central banks on risk management, corporate governance, cashmanagement, payment systems and technical payment and riskissues. Furthermore, key staff members from the Bank ofEngland, South African Reserve Bank, Central Bank of Ireland,Bank Indonesia, European Central Bank, Norgesbank,Central Bank of Kenya, Central Bank of Tanzania,Bank of Portugal and others have attended trainingsessions presented by Richard.

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COURSE SCHEDULE

DAY 1

08:00 - 08:30 Welcome and Registration

08:30 - 08:45 Introduction

Coffee Break

08:45 - 10:30

10:30 - 10:45

The Nature of e-Banking

What is e-Banking and How Does it Work?

• Definition of e-Banking• Informational Websites• Transactional Websites• e-Banking Components• e-Banking Support Services • Web-linking• Account Aggregation

10:45 - 12:00 The Nature of e-Banking

What is e-Banking and How Does it Work?

• Electronic Authentication• Website Hosting• Payments for e-Commerce • Wireless e-Banking

12:00 - 12:45 Risk Management for Electronic Banking

• Board and Management Oversight• Security Controls• Legal and Reputational Risk Management. • Security Control Practices for e-Banking

12:45 - 13:30 Lunch Break

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13:30 - 15:00 Risk Managment & Principles for Electronic Banking

15:00 - 15:15 Coffee Break

08:00 - 08:30 Welcome & Registration

• Managing Outsourced e-Banking Systems and Services• Authorization Practices for e-Banking Applications• Audit Trail Practices• Maintaining the Privacy of Customer e-Banking Information• Business Continuity and Contingency Planning Practices for e-Banking

15:15 - 17:00 e-Banking Risks - Examining the special nature of risksassociated with e- banking including their effects on:

• Managing Outsourced e-Banking Systems and Services• Authorization Practices for e-Banking Applications• Audit Trail Practices• Maintaining the Privacy of Customer e-Banking Information• Business Continuity and Contingency Planning Practices for e-Banking

08:30 - 16:45 Taming the Electronic Tiger - Managing the Risk in Electronic Banking

A key element of all financial operations is themanagement of risk – credit, liquidity and operationalare the key ones. Of particular importance for our courseare the operational risks. Electronic banking gives a completelynew meaning to these risks that is not present in the old bricksand mortar electronic world.

DAY 2

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Day 2 is devoted to understanding these changes and how it hasaltered operational risk management.

• Board and Management Oversight• Electronic Banking Strategy• Cost-Benefit Analysis and Risk Assessment • Monitoring, Accountability and Audit• Managing Outsourcing Relationships• Due Diligence for Outsourcing Solutions• Contracts for Third-Party Services• Oversight and Monitoring of Third Parties • Information Security Program• Security Guidelines• Risk Management of e-Banking Activities• Outsourcing in e-Banking• Reporting Functions in e-Banking • Information Security Program• Security Guidelines• Information Security Controls• Authenticating E-Banking Customers• Administrative controls• Internal Controls• Business Continuity Controls• Legal and Compliance Issues• Trade Names on the Internet• Website Content• Customer Privacy and Confidentiality• Transaction Monitoring and Consumer Disclosures • Payments for e-Commerce• e-Banking Control Procedures• Unique Risks of Wireless Banking

10:30 - 10:45 Coffee Break12:45 - 13:30 Lunch Break15:00 - 15:15 Coffee Break16:45 - 17:00 Conclusion

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€370 for both days

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