managing upwards
Post on 20-Sep-2014
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Coaching, managing upwards, Understanding your boss,TRANSCRIPT
Mario Denton (MeCon, MBA, PhD)Let's network. Tel (w) + 27(0) 82 88 29903.
E-mail address: [email protected] Website: http://www.thestrongmessage.com/
STRONG MESSAGE COACHING WEBINARS
HOW BEST TO MANAGE UPWARDS
WEBINARS: Why this new trend in coaching?
Learn the answers to key questions in each webinar.
Additionally, we will discuss how you can practically apply these newly found challenges in the workplace.
The emphasis will be on solutions and not selling any program.
STRONG MESSAGE: Series of Coaching webinars
1: How do we manage upwards?
2: Engagement: The real challenges to close the gap
3: Character and Competency Based Behavioural Interviewing Skills
4: Identifying and overcoming managerial diseases: energy wasters, takers and givers in the workplace
5: The Psychological Contract: The unwritten contract of employment
6: Courageous Conversations: How best to do this?
7: Optmising Human Potential through developing emotional Intelligence- Latest trends of development
8: Facilitating perpetual change in Turbulent times
9: Seven deadly work habits and discover how to overcome and to replace it
10: Entrepreneurship that prospers
11: The C3 Concept™ : Character plus Competency equals consistency
12: Character-based Leadership- The ultimate model
WEBINARS: Why this new trend in coaching?
Benefits of attendingWhat will the cost be for the annual
series of 12 sessions: R500Good news: Your first two sessions
will be freeBonus: Electronic PDF booklet on
career Seasons
Question Box
What is the most important thing you want to learn from today’s webinar?
What is in it for me by attending this webinar
What are the things you can use to fully understand your boss and also his or her design?
What do you mean and include by having a Psychological contract?
I don’t trust him, our values clash and I believe a 360degree assessment is the way to go to set things straight: Do you have any practical ideas on how best to do this?
THE FACT IS, BOSSES NEED COOPERATION, RELIABILITY, AND HONESTY
FROM THEIR DIRECT REPORTS.. IF THE RELATIONSHIP BETWEEN YOU AND
YOUR BOSS IS ROCKY, THEN IT IS YOU WHO MUST BEGIN TO MANAGE IT.
WHEN YOU TAKE THE TIME TO CULTIVATE A PRODUCTIVE WORKING
RELATIONSHIP—BY UNDERSTANDING YOUR BOSS’S STRENGTHS AND
WEAKNESSES, PRIORITIES, AND WORK STYLE—EVERYONE WINS.
Managing Your Bossby John J. Gabarro and John P. KotterHarvard Business Review Article
PRE -TEST: DO YOU KNOW YOUR BOSSPRE -TEST: DO YOU KNOW YOUR BOSS
How does your boss set out his expectations of you?
How does your boss like to receive information?
How does your boss communicate disappointment?
How does your boss give out praise? How does your boss handle bad
news or unexpected events?
How does your boss set out his expectations of you?
How does your boss like to receive information?
How does your boss communicate disappointment?
How does your boss give out praise?
How does your boss handle bad news or unexpected events?
What areas of friction did you identify? What will you do to minimize that friction?
What are two of your boss’s managerial weaknesses?
Describe a recent situation in which you made your boss look good, or made it easy for him or her to manage you.
In what ways can you compensate for your boss’s managerial weaknesses in order to help him or her out?
Q1: What is your experience in managing your boss
GoodBadCareer LimitingBe carefulDon’t get involvedJust accept the status quo
1. YOU NEED TO UNDERSTAND EACH 1. YOU NEED TO UNDERSTAND EACH OTHER’S DESIGNOTHER’S DESIGN
Knowing your boss
2. YOU NEED TO UNDERSTAND EACH 2. YOU NEED TO UNDERSTAND EACH OTHER’S PERSONAL VALUESOTHER’S PERSONAL VALUES
3. YOU NEED TO UNDERSTAND WHAT IS 3. YOU NEED TO UNDERSTAND WHAT IS KEEPING YOUR BOSS AWAKE AT NIGHT KEEPING YOUR BOSS AWAKE AT NIGHT ABOUT THE ORGANISATION AND HIS ABOUT THE ORGANISATION AND HIS JOB JOB
Knowing your boss
4. YOU NEED TO UNDERSTAND HOW 4. YOU NEED TO UNDERSTAND HOW YOU WILL DEAL WITH CONLICT AND YOU WILL DEAL WITH CONLICT AND MISUNDERSTANDINGMISUNDERSTANDING
The Heartbeat exercise
Knowing your boss
5. YOU NEED TO UNDERSTAND . YOU NEED TO UNDERSTAND THE DEMOTIVATORS THE DEMOTIVATORS
6. YOU NEED TO MAKE DEPOSITS . YOU NEED TO MAKE DEPOSITS IN HIS OR HER LIFEIN HIS OR HER LIFE
7. YOU NEED TO UNDERSTAND . YOU NEED TO UNDERSTAND EACH OTHERS STRENGTHSEACH OTHERS STRENGTHS
YOU NEED TO HAVE AN EYE BALL SESSION FROM TIME TO TIME
Call for action: Your Next Step … What do you need to start, stop or do
differentlyWhat are the two things that you will
do with this webinar knowledge?
Next Webinar Topic: Engagement: The real challenges and how
to take control of disengagement
What are the reasons why employees move from fully engaged to a situation that they move towards disengagement?
How do we measure engagement and can you give me some indicators?
Fixing it: What are the best practices that you can share with us on this topic?
Benefits of attending
The workplace is rapidly changing and information needs to be customised in order to meet the diverse needs of all organisations.
Coaching webinars have a very important place in the workplace.
Please submit your questions as we carry on
What will the cost be for the annual series of 12 sessions: R500
A one hour session with qualified coach is often between R 1000 and R2500 per session.
Think about a day seminar and on average it differ between easily R3500 till about R5500 and it is often a monologue.
Participants will also get the slides and support material afterwards