Manitoba Breast Cancer Information & Support

Directory

August 2015Aussi disponible en francais

www.wrha.mb.ca/bhc

Breast Health Centre Centre de santé du sein

Table of Contents

Introduction.................................................................................................... 2

Common Abbreviations ........................................................................... 3

Contact Information for Key Programs ............................................... 4

Information and Support Services ....................................................... 8

Treatment Centres .....................................................................................13

Financial Assistance .................................................................................. 15

Childcare and Homemaking ..................................................................17

Nutrition and Food Services ................................................................. 19

Pharmacists ...................................................................................................20

Complementary and Alternative Medicine ................................... 21

Transportation Services ...........................................................................22

Temporary Lodging in Winnipeg .........................................................25

Wigs and Headcoverings.........................................................................25

Bras and Prostheses ...................................................................................26

Lymphedema Treatment and Physiotherapy .................................27

Notes, phone numbers and things to remember .........................30

Introduction

The Directory is a listing of programs and services for Manitobans diagnosed with breast cancer. The information in this Directory, although not exhaustive, is accurate as of the date on the front cover.

We have included information about a wide range of resources, some of which may be particularly helpful in the early days of diagnosis and treatment. If you have questions about additional services, please contact your nurse or another member of your health care team at CancerCare Manitoba (throughout Manitoba), Winnipeg Health Region Breast Health Centre (Winnipeg), the CancerCare Manitoba Breast Cancer Centre of Hope (Winnipeg), South Central Cancer Resource (Morden), Health Resource Centre (Brandon) and the Community Cancer Resource and Support Program (Eriksdale).

You are not alone. Others have been down this path before you. There are many well-informed professionals and survivors ready to help in finding the information and support you need.

If there are any errors or ommissions, or changes in telephone numbers, please contact the Breast Health Centre directly at 204.235.3906 or toll free at 1.888.501.5219. Products and services listed in this booklet are for your reference and are not endorsed by the Winnipeg Health Region.

Revised September 2015Special thanks to: CancerCare Manitoba

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Common Abbreviations

BCCH Breast Cancer Centre of Hope*BHC Breast Health CentreBRHC Brandon Regional Health CentreCCMB CancerCare ManitobaCCP Community Cancer Program**CCS Canadian Cancer SocietyRHA Regional Health Authority *CancerCare Manitoba Programs **CCMB in partnership with Rural and Northern RHA programs

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Contact Information for Key Programs

Winnipeg Regional Health Authority www.winnipeghealthregion.ca

Aboriginal Health Services Phone: 204.926.7151

Breast Health Centre 100 - 400 Taché Avenue Winnipeg, MB R2H 3C3 Phone: 204.235.3906 Toll-free: 1.888.501.5219 www.wrha.mb.ca/bhc

Family Doctor Finder Program Phone: 204.786.7111 (Winnipeg) Toll-free: 1.866.690.8260 (rural) www.manitoba.ca/familydoctorfinder

Hereditary Breast and Ovarian Cancer Clinic Phone: 204.787.8860

Palliative Care Program Phone: 204.237.2400 www.wrha.mb.ca/prog/palliative/index.php

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Regional Health Authority Offices www.gov.mb.ca/health/rha/contact.html

Interlake - EasternPinawaPhone: 204.753.2012Toll-free: 1.877.753.2012

StonewallPhone: 204.467.4742Toll-free: 1.888.488.2299

SelkirkPhone: 204.482.5800Toll-free: 1.888.488.2299

NorthernPhone: 204.687.6405

SouthernSouthportPhone: 204.428.2720Toll-free: 1.800.742.6509

La BroqueriePhone: 204.424.5880Toll-free: 1.866.716.5633

WesternSourisPhone: 204.483.5000Toll-free: 1.888.682.2253

Winnipeg, including Churchill Winnipeg Phone: 204.926.7000

Churchill Phone: 204.675.8881

Canadian Cancer Society (Manitoba Division) 193 Sherbrook Avenue Phone: 204.774.7483 Toll-free: 1.888.532.6982 www.cancer.ca

Hospice and Palliative Care Manitoba 2109 Portage Avenue www.manitobahospice.ca Phone: 204.889.8525 Toll-free: 1.800.539.0295

CancerCare Manitoba www.cancercare.mb.ca

MacCharles Unit - 675 McDermot Avenue Phone: 204.787.2197 Toll-free: 1.888.561.1026

St. Boniface Unit - 409 Tache Avenue Phone: 204.237.2559 Toll-free: 1.888.561.1026

Breast Cancer Centre of Hope 691 Wolseley Avenue Phone: 204.788.8080 Toll-free: 1.888.660.4866 www.cancercare.mb.ca/hope

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Community Cancer Program 675 McDermot Avenue Phone: 204.787.5159 Toll-free: 1.866.561.1026

Look Good Feel Better Program Winnipeg Phone: 204.787.4180 (CCMB) or 204.477.3476 (Victoria General Hospital)

Brandon Phone: 204.848.2163 or 204.726.8315 Toll-free: 1.866.561.1026 www.lgfb.ca (look under Find a Workshop)

Pain and Symptom Management Clinic Phone: 204.787.2176

Patient and Family Support Services www.cancercare.mb.ca/home/patients_and_family

MacCharles Unit Phone: 204.787.2109 Toll-free: 1.888.561.1026

St. Boniface Unit Phone: 204.237.2033 Toll-free: 1.888.561.1026

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Information and Support Services

Education and Support Services - Winnipeg (about breast cancer and treatment choices)

Breast Health Centre Phone: 204.235.3906 Toll-free: 1.888.501.5219 www.wrha.mb.ca/bhc

Breast Cancer Centre of Hope Phone: 204.788.8080 Toll-free: 1.888.660.4866 www.cancercare.mb.ca/hope

Education and Support Services - Rural

Brandon Health Resource Centre Phone: 204.578.4080 www.brandonrha.mb.ca/en/Health_Resource_Centre/

Central Plains Cancer Care Services, Portage la Prairie Phone: 204.857.6100 www.centralplainscancercare.com

Community Cancer Resource and Support Program, Eriksdale Phone: 204.739.2777

South Central Cancer Resource, Morden Phone: 204.822.9541 www.sccr.mb.ca

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Counselling Services - Winnipeg (emotional, psychological, social, sexual and spiritual counselling)

Breast Health Centre Phone: 204.258.1004 Toll-free: 1.888.501.5219

CancerCare Manitoba Patient and Family Support Services www.cancercare.mb.ca/home/patients_and_family

MacCharles Unit Phone: 204.787.2109 Toll-free: 1.888.561.1026

St. Boniface Unit Phone: 204.235.3141 Toll-free: 1.888.561.1026

Sexuality Counseling Phone: 204.787.4495 Toll-free: 1.888.561.1026

Spiritual Health Specialist Phone: 204.787.4124 Toll-free: 1.888.561.1026

Counseling Services - Rural

If you would like to meet with a counselor in your area, the following Community Cancer Care programs have counseling services available. You may also find a counselor in your community by contacting your Regional Health Authority office (see p. 5).

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Boundary Trails Health Centre

Phone: 204.331.8921Medical Social Worker

Boundary Trails HUBPhone: 204.332.0000Psychosocial Oncology Clinician/Counselor

BrandonPhone: 204.578.2206

EriksdalePhone: 204.789.4457

StonewallPhone: 204.467.7118Palliative Care Support Coordinator

GimliPhone: 204.642.4597Palliative Care Coordinator

PinawaPhone: 204.753.3157Psychosocial Oncology Clinician/Counselor

Portage Health CentrePhone: 204.239.2321Medical Social Worker

SteinbachPhone: 204.346.5160Oncology Social Worker

St. Pierre JolysPhone: 204.443.7420Palliative Care Social Worker

The PasPhone: 204.623.9218Medical Social Worker

Thompson Phone: 204.778.1531 Medical Social Worker

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Cancer Navigation Services in Manitoba

The goal is to streamline patient and information flow throughout the cancer journey across Manitoba from diagnosis to discharge, so that each patient and their family member can connect with compassionate and high quality cancer care.

Winnipeg Regional Health AuthorityPhone: 1.855.837.5400

CCMB Breast Cancer Centre of HopePhone: 204.788.8014

Interlake-Eastern Regional Health AuthorityPhone: 1.855.557.2273

Prairie Mountain HealthPhone: 1.855.346.3710

Southern Health-Santé SudPhone: 1.855.623.1533

Northern Health RegionPhone: 1.855.740.9322

First Nations, Métis & InuitPhone: 204.788.8449

Peer Support (talk to a survivor about your experience)

CCMB Breast Cancer Centre of Hope Phone: 204.788.8080 Toll-free: 1.888.660.4866

Cancer Connection Toll-free: 1.888.939.3333

Support Groups/Programs

Check out the Navigator (a calendar of events available at: www.cancercare.mb.ca) or call 204.788.8082 or toll-free 1.888.660-4866 for a copy.

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Treatment Centres

You may receive treatment at these locations:

Cancer Programs - Winnipeg

CancerCare Manitoba MacCharles Unit Phone: 204.787.2109 Toll-free: 1.888.561.1026

CancerCare Manitoba St. Boniface Unit Phone: 204.235.3141 Toll-free: 1.888.561.1026

Concordia Hospital, Oncology Phone: 204.667.1560

Grace Hospital, Oncology Phone: 204.837.8311

Seven Oaks General Hospital, Oncology Phone: 204.632.7133

Victoria General Hospital, Oncology Phone: 204.269.3570

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Community Cancer Programs - Rural

Boundary TrailsBoundary Trails Health Centre

Phone: 204.331.8850BrandonWestern Manitoba Cancer Centre

Phone: 204.578.2222DauphinDauphin Regional Health Centre

Phone: 204.638.2181DeloraineDeloraine Health Centre

Phone: 204.747.1836FlinFlonFlin Flon General Hospital

Phone: 204.687.9626GimliGimli Community Health Centre

Phone: 204.642.4520HamiotaHamiota Health Centre

Phone: 204.764.4203NeepawaNeepawa Health Centre

Phone: 204.476.7822

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PinawaPinawa Hospital

Phone: 204.753.3153Portage la PrairiePortage District General Hospital

Phone: 204.239.2276Russell (satellite)Russell District Health Centre

Phone: 204.773.7550SelkirkSelkirk & District General Hospital

Phone: 204.785.7400SteinbachBethesda Health/Bethesda Place

Phone: 204.346.5160Swan RiverSwan Valley Health Centre

Phone: 204.734.6671The PasThe Pas Health Complex

Phone: 204.623.9241ThompsonThompson General Hospital

Phone: 204.677.5397

Financial Assistance

Depending on your situation, the following programs may be sources of assistance to you.

Disability benefits at workCheck with your place of employment for short and long term disability benefits.

Employment InsuranceToll-free: 1.800.206.7218 (English)Toll-free: 1.800.808.6352 (French)www.servicecanada.gc.ca/eng/sc/ei/index.shtml

For more information, look for a Human Resource Centre near you or check the Government of Canada pages in the Yellow Pages under the Employment section.

Canada Pension Plan Disability ProgramToll-free: 1.800.277.9914 (English)Toll-free: 1.800.277.9915 (French)www.servicecanada.gc.ca/eng/sc/cpp/disability/disabilitypension.shtml

Employment and Income Assistance (EIA)WinnipegPhone: 204.948.4000 (English) 204.948.4290 (French)www.gov.mb.ca/fs/eiafacts/index

For an EIA office near you, look in the Government of Manitoba pages in the Yellow Pages. See Employment and Income Assistance under Family Services and Consumer Affairs.

Helping Hands Inc. - For Manitobans with Breast Cancer Distributes financial aid via an application process. Email: helpinghands4mbwbc@mymts.net www.helpinghands4mbwbc.com

For more information on the above programs, contact your counselor (see p 9) or visit www.willow.org/assets/u/Coping_Manitoba.pdf

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Medication

Manitoba Pharmacare ProgramPharmacare is a drug benefit program offered by the government to anyone to cover the costs of prescription drugs. The form is available at pharmacies or on their website.Phone: 204.786.7141 Toll-free: 1.800.297.8099www.gov.mb.ca/health/pharmacare

Private Insurance Plans You may have a private insurance plan (for example Blue Cross) that covers the cost of medications. Check your plan to see what costs it will cover. Once the limit of your private plan is reached, you may apply to Pharmacare to cover your medication costs. To prevent any delay in coverage you may want to apply ahead of time for Pharmacare.

Income Tax Claims You may be able to claim medications that were not fully covered through insurance on your income tax return under medical. Keep all your receipts. Mileage, meals and hotels are tax deductible if you meet the criteria for distance.

Child Care and Homemaking

The following programs may be available to you for assistance in your home or for your children. Services may vary and fees may be charged by some organizations. Check your private insurance plan for coverage.

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Child Care Services - Winnipeg

Winnipeg Child and Family Services (emergency care) Phone: 204.944.4200 www.gov.mb.ca/fs/about/org/csd/wcfs.html

Mamawiwichiitata Centre (Aboriginal) Phone: 204.925.0300 Toll-free: 1.888.962.6294

Family Centre of Winnipeg Phone: 204.947.1401

Private Agencies See Baby Sitters in the Yellow Pages.

Child Care Services - Rural

Child and Family Services in your area may be able to provide childcare. To contact your local Child and Family Services, see listing in the Government of Manitoba in the Yellow Pages.

Homemaking Services - Winnipeg

Winnipeg Health Region Home Care Program Phone: 204.940.2655

Private Agencies See Homemakers Service and Nurses in the Yellow Pages.

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Nursing Care / Nursing Assistants - Winnipeg

Winnipeg Health Region Home Care Program Phone: 204.940.2655 www.wrha.mb.ca/community/homecare

Private Agencies See Nurses in the Yellow Pages. You may be eligible for private nursing assistance through your private insurance plan (for example, Blue Cross).

Nursing Care/Homemaking - Rural

Consult your Regional Health Authority Office (see p 5) for information.

Indoor/Outdoor Maintenance and Cleaning - Winnipeg

Community Home Services (free for low income seniors) Phone: 204.927.1720

Nutrition & Food Services

Registered Dietitians Specializing in CancerDietitians can provide information about nutrition and breast cancer, what to eat during and following treatment and advice about vitamin/mineral and herbal supplements.

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Nutrition Services - Winnipeg

Breast Health Centre Phone: 204.235.3646 Toll-free: 1.888.501.5219

CancerCare Manitoba Phone: 204.787.4077 Toll-free: 1.888.561.1026

Seven Oaks General Hospital Phone: 204.631.3060

Nutrition Services - Rural

Boundary Trails CPP Phone: 204.331.8800 ext 1022

Portage CPP Phone: 204.239.2234

Western Manitoba Cancer Centre (Brandon) Phone: 204.578.2234

Meals on Wheels

Winnipeg Phone: 204.956.7711

Rural Check your local phone directory. www.mealswinnipeg.com/mbmeals

Pharmacists

Pharmacists are available to provide information and answer questions about treatment medication. They can be reached through the cancer clinic number at the treatment centres.

Pharmacists - Winnipeg

CancerCare Manitoba MacCharles Unit Phone: 204.787.1902 Toll-free 1.888.561.1026

Pharmacists - Rural

For cancer treatment centres throughout the province, see p 13.

Complementary & Alternative Medicine

Some supplements may interfere with your cancer treatment. If you are taking supplements or if you are thinking about taking any, discuss them with your oncologist or other health care providers.

Websitewww.bccancer.bc.ca/RES/ResearchPrograms/cameo/default.htm

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Transportation Services

Need a ride to your cancer-related appointment or treatment? You may be able to access one or more of the following transportation services. Fees and conditions may vary for these services. More information on any of these programs can be found through your Patient & Family Resource Centre at 204-787-4357.

If you need a ride and live in:Ashern Beausejour Brandon CarberryDauphin Eriksdale Flin Flon GimliGlenboro Hamiota Kenton KillarneyMelita Miniota Onanole RiversRossburn Selkirk Souris Ste. AnneSteinbach Stonewall Swan Valley TeulonThe Pas Virden Winnipegcall Canadian Cancer Society Transportation Services Winnipeg Phone: 204.787.4121 Toll-free: 1.888.532.6982

The Pas Phone: 204.620.7750

If you need a ride and live in:Altona Carman Cartwright Crystal CityDarlingford Emerson Gretna LetellierManitou Mather Miami MordenMorris Pilot Mound Plum Coulee RolandSnow Flake Sperling St. Jean Baptiste Winklercall South Central Cancer Resource Centre Morden Toll-free: 1.866.287.4730 www.sccr.mb.ca

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If you need a ride and live in:Cypress River Gladstone McCrearyMinnedosa Neepawa Notre Dame de LourdesPortage la Prairie Swan Lake SomersetTreherne surrounding communitiescall Central Plains Cancer Care Services Portage la Prairie Phone: 204.857.6100 Toll-free: 1.866.281.4730 www.centralplainscancercare.com

Handi-Transit - WinnipegPhone: 204.986.5722

Air Transportation Services

Hope Air Phone: 1.416.222.6335 Toll-free: 1.877.346.HOPE (5673) www.hopeair.org

Hope Air is a national, charitable organization dedicated to arranging air transportation for Canadians in financial need who require medical treatment or diagnosis not available in their home communities.

If you need a ride and live in:Cypress River Gladstone McCrearyMinnedosa Neepawa Notre Dame de LourdesPortage la Prairie Swan Lake SomersetTreherne surrounding communitiescall Central Plains Cancer Care Services Portage la Prairie Phone: 204.857.6100 Toll-free: 1.866.281.4730 www.centralplainscancercare.com

Handi-Transit - WinnipegPhone: 204.986.5722

Air Transportation Services

Hope Air Phone: 1.416.222.6335 Toll-free: 1.877.346.HOPE (5673) www.hopeair.org

Hope Air is a national, charitable organization dedicated to arranging air transportation for Canadians in financial need who require medical treatment or diagnosis not available in their home communities.

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Northern Patient Transportation Program

Manitoba Health offers a program to subsidize the costs of transportation to obtain medical or hospital care at the nearest available location. Eligibility for the program is limited to Manitoba residents north of the 53rd parallel on the west side of Lake Winnipeg. On the east side of Lake Winnipeg to the Ontario border, coverage is extended south to the 51st parallel. For more information, please call the office closest to you.

ChurchillPhone: 204.675.8881

Flin FlonPhone: 204.687.9638

Pine FallsPhone: 204.367.4441

The PasPhone: 204.623.6431

Thompson Toll-free: 1.800.290.1098

www.gov.mb.ca/health/ems/nptp.html

Medical Transportation Program for First Nations and Inuit Patients

Health Canada offers a program to access medical services. Contact your nearest First Nations and Inuit Branch Office.www.hc-sc-gc.cafniah-spnia/nihb-ssna/benefit-prestation/medtransport/index-eng.php

Remember to keep all of your receipts and mileage. You may be able to claim expenses on your income tax return under medical.

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Temporary Lodging in Winnipeg

If you need a place to stay while having surgery or receiving treatment, some hotels and lodges offer a discount rate to clients dealing with cancer. Contact your counselor Patient & Family Resource Centre at 204.787-4357 for an updated list of places to stay.

Wigs and Head Coverings

Wigs and Head Coverings - Winnipeg

CCMB Guardian Angel Caring Room (no charge wig bank, call ahead to book an appointment) MacCharles Unit Phone: 204.787.4180 Toll-free: 1.866.561.1026

St. Boniface Unit Phone: 204.237.2789 Toll-free: 1.866.561.1026

Wigs and Head Coverings - Rural

Central Plains Cancer Care Services (no charge wig bank in Portage la Prairie) Phone: 204.857.6100 Toll-free: 1.866.281.4730

Western Manitoba Cancer Centre (Brandon) Phone: 204.578.2222 or Toll-free: 1.855.346.3710

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See Wigs and Hairpieces in the Yellow Pages. Some private insurance plans (e.g. Blue Cross) may cover the cost of a wig. Review your insurance plan and keep all your receipts.

Bras and Protheses

Manitoba Breast Prosthesis Program

The Manitoba Breast Prosthesis Program offers eligible women across Manitoba a wide selection of prostheses and surgical bras, sized by experienced and certified fitters. To be eligible, a woman must have a valid Manitoba Health card and have had a mastectomy and/or surgical procedure resulting in a significant loss of breast tissue.

Did you know…• It is recommended that the surgery site has had time to

heal before a prosthesis is worn. Every woman is different and healing time varies from woman to woman. Talk to your surgeon, physician or nurse practitioner before wearing a bra and/or prosthesis.

• It is important to replace the weight of the removed breast by wearing a properly fitted bra and prosthesis. This provides balance for the shoulders and spine.

• Prostheses come in different styles, sizes and shapes. Some can be worn in a bras with a pocket while others can stick directly onto the skin.

What to do…1. Get a prescription for a prosthesis and a surgical bra from your

Manitoba surgeon, physician or nurse practitioner.2. Speak with your nurse or contact CancerCare Manitoba

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1. Breast Cancer Centre of Hope at 204.788.8080 or toll-free 1.866.660.4866, or visit www.cancercare.mb.ca and search Manitoba Breast Prosthesis Program for program options and a list of CCMB approved retail suppliers.

2. Call ahead to the store to book an appointment for the fitting.

Temporary ProsthesisA temporary prosthesis is available through the Canadian Cancer Society, Manitoba Division. To order call 204.774.7483 or toll-free 1.888.532.6982.

Custom-Made ProsthesesCustom-made prostheses are also available. For information check with your nurse or Google online custom made breast prostheses Manitoba or contact the CancerCare Manitoba Breast Cancer Centre of Hope (call 204.788.8080 or toll-free 1.888.660.4866).

Lymphedema Treatment and Physiotherapy

These services may be appropriate and available for breast cancer patients to provide pain management, limited mobility and range of motion and/or lymphedema treatment (manual lymphatic drainage). If your community is not listed below, contact your local Regional Health Authority office (see p 5 for contact information) for services in your area.

Lymphedema Treatment

Certified Lymphedema Therapists Breast Health Centre Phone: 204.235.3684 or 204.237.2034

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Private Practice Practitioners A list of certified lymphedema therapists is available through the following websites: www.vodderschool.com - search Find a Therapist www.klosetraining.com - search Therapist Directory

Compression Sleeves and Gloves

If a compression sleeve and/or glove are required, talk with your certified lymphedema therapist or physician, who can provide you with a list of reputable suppliers.

Physiotherapy

In hospitals Contact the physiotherapy department at your local hospital. There is no cost to use the services of a physiotherapist in the Outpatient Physiotherapy Department at hospitals.

Private clinics See Physiotherapists in the Yellow Pages.

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Financial Assistance

Manitoba Health does not cover the cost for the services of a private practice physiotherapist, private practice manual lymphatic drainage therapist, or compression sleeves/gloves. They may be partially covered through your private insurance plan and you may be able to claim the expense on your income tax return under Medical.

A doctor’s prescription for compression sleeves and gloves is required for income tax claims. Keep all your receipts.

Notes, phone numbers and things to remember

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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100 - 400 Taché Avenue Winnipeg, Manitoba R2H 3C3 Phone: 204.235.3906 Toll-free: 1 888 501.5219 www.wrha.mb.ca/bhc

This symbol, etched on the windows

and doors of the Breast Health

Centre, represents the many paths

individuals take on their journey to

recovery and wellness.

Breast Health Centre Centre de santé du sein