manna ash welcome booklet

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Welcome to Manna Ash House

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This booklet is printed and given to all new residents of the hall upon arrival to help them orient themselves in their new home and direct them to the online Guide to Living

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Page 1: Manna Ash Welcome Booklet

Welcome to

MannaAsh House

Page 2: Manna Ash Welcome Booklet

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Banks

LCC

Southbank Centre

Art supply shop

London Eye

7 Pharmacy

Welcome home

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St Thomas’ Hospital

Southwark tube

Waterloo Station

Costcutter supermarket

Post office

1 Manna Ash House

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Page 3: Manna Ash Welcome Booklet

“On behalf of everybody here at

Camberwell Campus, I would like to welcome you to your new home here in

London.”Marjorie DuncanContract Manager

1

Internet

Connect your computer to the WiFi network “Ask4” and a

portal will pop up. Create an account and you’re ready to

go. To add additional devices, just follow the

same process.

Supermarkets

Post Office & banks

Medical

Art supplies

Buses

-Costcutter is located opposite Southwark tube station and there is a Sainsbury’s Local on Waterloo Road. There is also a large Iceland at Elephant and Castle shopping centre and nearby Borough Market is a fun but quite expensive way to explore further.

-The local Post Office -which has cash machines - is on blackfriars Road just beyong Southwark tube, several other banks are available at Elephant and Castle.

-The local hospital is Guys and St Thomas’ on Lambeth Palace Road (see map), call the main switchboard on 020 7188 7188. The hospital also includes a walk-in clinic which requires no GP appointment, though you will have to wait to be seen.-Blackfriars Medical Practice is at 45 Colombo St London SE1 8EE (020 7928 6216). Register online at www.nhs.uk.

-The Southbank Art Company (020 7928 9722) at 21 London Roadoffer a wide range of supplies..

-The stops outside the hall are served by routes 45, N63, N89 & 100 to Pentonville and Charing Cross. Remember to get an Oyster card as the discount on buses is significant.

Page 4: Manna Ash Welcome Booklet

The Social

Programme

The Social Programme team are there to make sure that you get the most out of your time here in halls. They organise

weekly events like movie nights, yoga and outings to galleries, shows and nightspots. Your reps will introduce

themselves over the next few days, get to know them and check around the halls for details of upcoming events.

2

Don’t forget to get your student Oyster card as soon as you are enrolled. Go to www.tfl.gov.uk to

apply.

Transport

The tube runs from around 6AM-0:15AM every day.

We have a bus stop near the entrance on Blackfriars Road. After midnight you will need to use night bus routes.

WestOne Cars (08448 888 888) provide a safe, reliable taxi service.

We recommend TFL’s website for travel planning in London.

Cycling in London is very popular as a free alternative to public

transport. It is vital that if you cycle you are safe and confident on the

roads, and a good lock is advisable. Safety advice is available

at www.TFL.gov.uk.

Barclays (known as ‘Boris’) bikes are available for anybody to use but

require a debit or credit card to release a bike. You can also buy an

annual pass at www.TFL.gov.uk.

Tube

Bus

Taxi

TFL.gov.uk

Bicycle

Barclays Bikes

Page 5: Manna Ash Welcome Booklet

Most banks will require your

passport, a copy of your tenancy agreement

(available by logging into your accommodation

account). Some banks will also require a letter from

your College.

Studying &Mental Health

If you are experiencing difficulties

that are impacting on you and your studies, talk to a

University Counsellor. Mental Health Advisers are also

available if you have a mental health issue, or you are concerned about your health and well-being.

BankAccounts

Money

You may find yourself experiencing

financial difficulties during your studies. Student

Advisers can help identify sources of funding and offer

guidance on student finance and managing

your money.

3

Rent&

charges

Your rent needs to be paid into our account on the following days:

First payment:7th September 2013

Second payment: 16th January 2014

Third payment: 24nd April 2014

If your student loan is delayed and this will affect your rent payments,

please get in touch with us by phone or email and we will try to make an

alternative arrangement.

You can also email mannaashhouse@

sanctuary-housing.co.uk

If you are responsible for damage to your room or the building in general

you will be charged for repairs or cleaning costs. A full list of charges is

available at reception.

Counselling ServiceE [email protected] 020 7514 6251

CSM /CCW Mental Health AdviserE [email protected] 07809 552 033

LCC & LCF Mental Health AdviserE [email protected] 0770 388 7615

Student Advice Service:E [email protected] 020 7514 2988

Page 6: Manna Ash Welcome Booklet

Report all maintenance issues

using the Maintenance Report Form available at the office. Keep the top

(white copy) for your records and either hand in the rest

to a member of staff or post in the office mail

box.

Laundry

You received a laundry card upon

arrival. You need to top up your credit at

www.washstation.co.uk

Wash: £2/2.20Dry: £1/40mins

Maintenance

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Your licence agreement (your

contract) is available online at www.smsstudent.co.uk. Please also remember to return your inventory form

soon after arrival to avoid charges at the

end of the year.

Tenancy agreement

Security

The facilities team are here 24/7

should you have any problems. If there is nobody in the office just call the site

mobile.

Feel free to come and talk to us any time, we are

here for you.Site mobile:T 07771 502 516

Page 7: Manna Ash Welcome Booklet

© University of the Arts London 2013.All information correct at time of printing.

Photo credits:Map courtesy of Google MapsPage 1 - All images © Alys Tomlinson.Page 2 - Main image © Josh Solomon; other photos © Alys Tomlinson.Page 3 - Images © (Top to bottom) Enrico Sacchetti; Berkely First Ltd; Ivan Jones; Enrico Sacchetti.Page 4 - Images © (top to bottom) Alys Tomlinson; Alys Tomlinson; Ana Escobar; Alys Tomlinson.

Page 8: Manna Ash Welcome Booklet

UAL Central Switchboard

T 020 7514 6000

Accommodation Services

T 020 7514 6240 E [email protected]

Student ServicesT 020 7514 6230E [email protected]

Camberwell College of ArtsT 020 7514 6302E [email protected]

Chelsea College of Art and DesignT 020 7514 7751E [email protected]

Wimbledon College of ArtT 020 7514 9641E [email protected]

London College of CommunicationT 020 7514 6500E [email protected]

Central Saint Martins College of Arts and DesignT 020 7514 7000E [email protected]

London College of FashionT 020 7514 7478E [email protected]

Your new address is:

Room [room/flat number]Manna Ash House8-16 Pocock StreetSouthwarkLondon SE1 0BW