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ManpowerGroup Russia & CIS

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ManpowerGroup Russia & CIS Management

Nikita Zotov

Director ManpowerGroup

Russia & CIS

Anna Burova

Head of Consulting

Olga Kuzmina

Director

Ekaterina Kaliianidi

National Recruitment Head

Russia & CIS

Sergio Basto

Director Manpower

Hugh Piper

Country Manager

ManpowerGroup Russia & CIS

Ivan Berdinskikh

Legal & Compliance Director

Olga Yasinskaya

International Sales Leader

Russia & CIS

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Contents

ManpowerGroup Russia & CIS in figures

Our Clients

ManpowerGroup vision

ManpowerGroup Services and Solutions

Recruitment

• Recruitment Process Outsourcing

Staffing and Target Based Outsourcing

• Complex Solutions types

• Staffing

• TBO General Office

• TBO Field Force

• TBO Industrial

• HR & Payroll Outsourcing

HR Consulting

Legal Consulting

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ManpowerGroup Russia & CIS in figures

23 years on the Russian market

800

Branches in Russia

Clients in Russia and CIS

ManpowerGroup

worldwide

400 000 clients in 80 countries

One of Fortune 500’s Most

Admired Companies

$20 billion revenue

3500 offices

3,5 million employed people

worldwide per year

Named World’s Most Ethical

Company

Strategic partner of the World

Economic Forum in Davos

6000 Associates on

assignment

9 Moscow

St. Petersburg

Volgograd

Samara

Novomoskovsk

Kaluga

Novosibirsk

Ekaterinburg

Nizhny Novgorod

4 Countries

Russia

Ukraine

Belarus

Kazakhstan

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Our Clients

Pharma • Astra Zeneca

• D-Orthopaedics

• Eli Lilly

• GlaxoSmithKline

• Medtronic

• Merck Sharp & Dohme

• Pfizer

• Pierre Fabre

• Ranbaxy Laboratories

• Roche Group

• Teva Pharmaceutical

• AIPM

• Johnson&Johnson

• Siemens Healthineers

• Agilent Technologies

• Mallinkrodt

• Sirona Dental Systems

• Shire Rus

Equipment • Gates Corporation

• Caterpillar

• Groupe SEB

• Siemens Gaz Turbines

• Robert Bosch

• Emerson Electric

• Scott Safety

• Schindler Group

• Otis Elevator Company

Oil & Gas • Linde Group

• Royal Dutch Shell

IT\Telecom • Hewlett Packard

• Oracle Corporation

• Autodesk

• Lenovo Group

• BT Group

• International Business

Machines Corporation

• Gigaset

• Ericsson

• Amadeus IT Holding

• Telecom Italia

• Avangate

• Advanced Micro Devices

• Veritas Technologies

Automotive • KIA Motor

• Mazda Motor

• Fiat Automobiles

• Volkswagen

• Jaguar Land Rover

FMCG • Avon Products

• Colgate-Palmolive

• Gillette

• L’Oreal

• Clarins Group

• Procter & Gamble

• Perfetti Van Melle

• Davide Campari

• Croc

• Grohe

• Shiseido Company

• La Prairie Group

• The Coca-Cola

Company

• Bacardi

• Pernod Ricard

• Tchibo

• Lindt & Sprüngli

• Yum! Brands

Fashion Retail • Tiffany & Company

• Vertu

• BNS Group

• H&M

• Prada

• Inditex

• Louis Vuitton

Retail • IKEA

• OBI

• Media Markt

• X5 Retail Group

Logistics • DHL Express

• Kuehne + Nagel

Bank & Consulting • Citibank

• Accenture

• EY

• Standard & Poor's

• Mastercard

• Sberbank Technologies

• KPMG

• Credit Agricole

• Garanti Bankası

• Allen and Overy

• The Goldman Sachs

Group

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ManpowerGroup Vision

OUR VISION is to lead in the creation and delivery of innovative

workforce solutions and services that enable our clients to win in

the changing world of work.

ManpowerGroup in business organizations

Awards

Chamber of

Commerce of

the Russian

Federation

Association of

Private

Employment

Agencies

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ManpowerGroup Services and Solutions

Staffing and Target Based

Outsourcing

TBO

• TBO Reception

• Call-Centre

• Direct Sales Support

• Industrial TBO

Temporary Staff

Provision Professional Search and

Selection

Mass Recruitment

Executive search

Consulting Recruitment

HR consulting

• Outplacement

• Salary Surveys

• Career Management

Legal Consulting

• Labor Safety Consulting and

Audit

• Development and

Implementation of Labor Safety

System

• Labor Safety outsourcing

• HR related Legal Consulting

Recruitment Process

Outsourcing

(RPO)

HR & Payroll

Outsourcing

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Recruitment

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9

Recruitment

Russia

Belarus

Ukraine

Kazakhstan

Clear

division

between

expertise and

position

levels

Daily update

of the in-

house

database of

active and

passive

candidates

Guarantee

Replacement

Professional Search

and Selection

Mass Recruitment Temporary Staff

Recruitment Executive search

• Job interviews,

candidate’s presentation

and communication

skills Appraisal,

professional potential

Assessment;

• Search for candidates

ready to relocate

• Counselling meetings

with candidates and

clients.

• Fast Formation of team

for mass projects

• Immediate provision of

CV’s

• Execution of projects in

any field

• Training for Temporary

Staff

• Maintenance of large

volume short and long-

term temporary projects

by means of an

allocated team of

consultants

• Selective Search

• Long and Short lists

provision on Clients

Request

• Filling Executive and

singular field-specific

vacancies

• Use of Global Methods of

ManpowerGroup

Filling all types

of offices, retail

and industrial

vacancies

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Inquiry and Job

Description

Communication on

specifics

Scope of Work Definition

Identifying resources

Search & Selection started

Short-list provision

Client's interviews Final

candidate selection Feedback

Assembling candidate pool

based on competences and

skills

Job Offer preparation

Sophisticated candidate

assessment

Technical skills assessment

Candidate

successfully

employedу

ManpowerGroup

Client

Recruitment

Assessment centers

• Conducting group and individual evaluation of candidates

• Organization assessment centers

• Conduction competencies interviews

• Certified Staff Assessment Managers

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Recruitment

60

candidates employed

across Russia & CIS

85% of clients return to us (with repeated requests)

45% of clients transfer their positions to other locations and CIS

consultants

Industries

3500

• Sales and Marketing, FMCG • Sales and Marketing, Retail • Sales and Marketing, B2B • IT, Telecom • Engineering • Construction • Purchasing • Logistics • HR • Administrative Staff • Pharma and Medicine • Finance and Accounting • Legal

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Recruitment Process Outsourcing (RPO)

Transfer separate recruitment

processes to ManpowerGroup

Russia & CIS

Recruitment Support

Transfer of specific

processes or all the

recruitment processes to be

supported at particular

time/season

Project RPO End to End RPO

Transfer of all recruitment

processes for the contract

period

RPO – transfer of operational responsibility for one or

more recruitment processes, including administrative

ones, from the client to the service provider

RPO

Global / Sharp Business Increase

Change of Business Strategy

New Product Launch

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Staffing and Target Based Outsourcing

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Types of Complex Solutions

Staffing Functional outsourcing Target Based Outsourcing

Under the

agreement Service Provision Term Under the

agreement

Operational Management Client Under the

agreement

Responsibility for the

Result

Payroll Management

Client

Client

Client

Client

Up to 9 months

Labor Safety Services

Process Management Client

Client

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Staff provision

Cirque du Soleil

116-ФЗ

Staff Management

Is carried out by the client

Provision Term

Provider

Private Employment Agency Manpower

Quantity

The percentage of temporary staff

Labor Safety

Is carried out by the client Temporary

Staff

9 10%

Issued by the Federal Service for Labor and Employment

Accreditation

116

Federal

Law

• Replacement of temporary absent workers

• Temporary / Season business expansion

months

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• Recruitment

• Replacement

• HR administration

• Payroll

• Quality control

• ManpowerGroup’s Secretary Academy trainings

• Uniform provision

• Secretaries

• Supervisors

• Call-center Specialists

• Travel-support specialists

Complex Process Management:

• Guaranteed replacement in 4 hours

• Risk minimization

• Client focus on core business

• ManpowerGroup technologies and expertise

• Maintenance of optimal headcount

• Legal & Compliance Safety

• Costs Optimization

Key benefits

TBO General Office

employees on

projects

projects in 2016

50

15

More than

more than

Office TBO

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TBO Field Force

Merchandising

• Filling and monitoring shelf space

• Stock control

• Planograms observance

• Product representation, POS-material and additional equipment installation

Field personnel in the FMCG

• Salesforce outsourcing

• Brand Consultants

• Sales Representatives

• Shop Assistants

• Promotions

Organization of Promotions

• Product demonstrations

• Samples demonstrations

• Tastings

Audit

• Price (Price tags) relevance, shelf share

• Standards compliance

• Mystery Shopper and Customer Survey

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Benefits of working with ManpowerGroup in fieldforce

projects

Complex Solutions Provision

First-class staffing and Recruitment

Full compliance with the Russian Federation legislation

Complete Financial Transparency

Reliability and Predictability for the Client

Labor Safety Consulting

Expertise in the Russian Market

Extensive Client database in the HR area

Many years of experience in the international BTL-services market

Brand Awareness worldwide and in Particular regions

T

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TBO

• Volume fulfillment

control

• Process optimization

• Search & Selection

• HR administration

• Personnel trainings

ManpowerGroup (on-site) Клиент

• Associates and engineers

• Safety and Security team

• On-site coordinators

• Quality control team

ManpowerGroup (он-сайт)

ManpowerGroup

• Results control

• Cost saving

• Release of own

resources

• Process handling to

ManpowerGroup

Client

Industrial TBO process model

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HR & Payroll Outsourcing

HR

Documentation

Audit

HR

Outsourcing

Payroll

Outsourcing

• Full Project management and supervision

• Operational Efficiency

• International Standards of Service delivery

• Compliance with the Legislation

• Service provision in ManpowerGroup’s own systems and in the clients system

• Lawsuit risks mitigation

• Strict confidentiality while processing data

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HR consulting

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80

participants

программ

Salary Survey industries

1000 Group of development

companies

Outplacement

projects

The world’s largest

banking company

Active

Outplacement

Program

Position breakdown: Managers - 20%

Specialists - 60%

Administrative - 20%

400 positions

More than

HR Consulting

Structure changes, change of localization, M&A’s,

headcount optimization FMCG Production Logistics/Procurement IT Retail Sales & Marketing Telecom HR Legal Finance & Accounting Banking Automotive Pharma HORECA Construction Oil & Gas

Salary Survey for

Monthly webinars and individual career

consultations

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HR Consulting

Salary Survey Career Management

• Motivation for employees to

work more effectively

• •Development of appropriate

employees skills with minimum

resources

• •Reducing the risk of key

employees leaving the company

• •Global expertise and Best

Practices

• Salary levels streamlining

• •New incentive schemes

development

• •Grading system

• •Expansion plans/branch

opening support

• •Evaluation of job offers

competitiveness

• •Consulting regarding the main

trends in the labor market

Outplacement

• Strengthening Client’s

company as HR brand

• •Implementation of corporate

social responsibility

• •Risk mitigation of lawsuits

from employees

• •Support of former staff in the

process of finding a new job

• •Achievement of greater

competitiveness after

headcount optimization

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Legal Consulting

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Job accidents investigation

• Coordination of investigation

• Collection of necessary medical reports

• Preparation of all required documents

• Notification of the public authorities

• Interaction with Labor inspection and Social Security Fund

• Organization of activities to ensure safe working conditions

LS Audit

• Documentation in compliance with local laws

• Special Assessment

• Trainings

• Medical Examination

• IPE

• Job accident investigation

LS outsourcing

• Functions of LS service

• Safety license

Development of LS System

• Documentation in compliance with local laws

• Special assessment of working conditions

• Briefings

• Trainings

• Medical examinations

• Pre-work check-ups

• Individual Protection Equipment

Consulting

• Project work

• •Permanent (subscription) service

• •Occasional consultations

Labor safety (LS) services

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Dismissal

Support of dismissals on all levels, starting with the choice of grounds, options assessment thorough to realization

Labor safety

Realization of projects in cooperation with labor protection specialists TRAININGS AND SEMINARS

In English and Russian languages on various items for HR-specialists and managers.

STARTING A BUSINESS IN RUSSIA

Legal advising on various items related to commencement of business in Russia and implementation of the chosen strategy.

LABOR INSPECTIONS

Preparation and revision of

documents to be submitted to Labor

inspectorate, support during

inspection, contestation of

labor inspectorate rulings.

EMPLOYMENT LITIGATION

Evaluation of situation and support in

communications with the employees, support in court at all instances.

Areas of Legal Consulting

Corporate aspects of labor relations

Ensuring compliance with the requirements of corporate legislation in solving labor issues

Audit of labor law issues

Verification of local regulations, labor contracts, personnel

documents, mandatory application of professional standards

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Experts in effective solutions

Trusted partners with global expertise

Fresh thinking professional team

ManpowerGroup Russia & CIS

Tel: +7 495 937 34 35

moscow@ru.manpowergroup.com

www.manpowergroup.ru

127055, Novoslobodskaya st. 41