manual ion enterprise

8/2/2019 Manual Ion Enterprise

1/339

PowerLogic ION Enterprise 5.6

Power Management Software

User GuideApril 2007


2/339


3/339

NoticesThissectiondescribesthesymbolsusedinthisguide.

Danger

Thisalertsyoutothingsthatmaycauseseriousinjurytoaperson.Onlyqualified,properlytrainedpersonnelshouldperformtheseprocedures.

Caution

Thisalertsyoutothingsthatmaycauselossofdata,damagetoyourcomputeroryourdevice

Note

Anoteprovidesyouwithadditionalinformationthatyoumightwanttoconsider.

Tip

Thisdrawsyourattentiontoinformationthatwillhelpyouperformataskmorequicklyoreasily.

PowerLogic,ION,IONEnterprise,MeterM@ilandModbusareeithertrademarksorregisteredtrademarksofSchneiderElectric.

Documentation ConventionsThissectiondescribesthetermsusedtodescribecommonmethodsorproceduresusedthroughoutthisguide.

Clear Place the mouse cursor over the check box, then click the mouse button to removethe check mark from the box.

Click Place the mouse cursor over the button or item, then press and release the mousebutton.

Double-click Place the mouse cursor over the button or item, then press and release the mousebutton twice.

Drag Hold down the mouse button while moving the mouse cursor to hightlight theselection or move the selected item, then release the button.

Enter Type the information, then press ENTER on the keyboard.

Point Position the mouse pointer over an item such as a menu command.

Press Press the specified key or combination of keys (for example, CTRL+ALT+DEL) onyour keyboard.

Select Place the mouse pointer over a radio button or check box, then click the mousebutton to mark your selection.

Type Type the information in the space or box. DO NOT press the Enter key.


4/339


5/339

Contents

Chapter 1 Introduction ................................................................ 13

ION Enterprise Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14CoreApplications .................................................... 14

Administration ....................................................... 14

Programming ........................................................ 15

ION Enterprise Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ION Enterprise Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18StartingIONEnterprise ............................................... 18

LoggingintoIONEnterprise........................................... 18

Chapter 2 Management Console ................................................. 19

The Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20ShortcutMenuSummary .............................................. 21

Management Console Network Components . . . . . . . . . . . . . . . . . . . . . . . 25

Detailed Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27AddingaNetworkComponent ......................................... 27

EditingaNetworkComponent ......................................... 30

DeletingaNetworkComponent ........................................ 30

AccessingMeterswithAdvancedSecurity ............................... 30

ConfiguringtheNetworkthroughSQLStatements ........................ 31ConfiguringConnectionSchedules...................................... 32

Setting Up Large Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34CreatingMultipleCopiesofanEthernetDevice........................... 34

CreatingMultipleCopiesofaSerialDevice .............................. 38

CreatingMultipleCopiesofanOPCDevice .............................. 39

SelectingMultipleDevicestoConfigure ................................. 40

UsingtheTableEditingArea ........................................... 42

Edit,CopyandPaste .................................................. 45

FindandReplace ..................................................... 46

Chapter 3 Management Console Tools ......................................... 49 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

User Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51StartingUserManager ................................................ 51


6/339

License Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Diagnostic Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54StartingDiagnosticViewer............................................. 54

NavigationPanel ..................................................... 54

DiagnosticsInformationPanel.......................................... 55

Usingthe

Filter

Editor

.................................................57

ServerDiagnostics .................................................... 57

CommunicationsDiagnostics .......................................... 59

AdditionalCommands ................................................ 60

CommunicationStatusvs.SiteStatus.................................... 62

Device Upgrader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63UsingDeviceUpgrader................................................ 63

FirmwareUpgradeErrorCodes ........................................ 65

Remote Modem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66UsingRemoteModemSetup ........................................... 66

Virtual Processor Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68ConfiguringtheVirtualProcessorsModbusService....................... 68

ModifyingtheGlobalParameters ....................................... 73

Chapter 4 Vista .......................................................................... 75

Starting Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76EndingYourVistaSession ............................................. 76

The Vista Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Vista User Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78WhatisaUserDiagram? .............................................. 78

DefaultUserDiagrams ................................................ 79

Generating, Opening and Closing a User Diagram . . . . . . . . . . . . . . . . . . 80GeneratingaNetworkDiagram ........................................ 80

OpeningaUserDiagram .............................................. 80

SpecifyingaVistaDiagramtoOpenforaGivenUser ...................... 80

ClosingaUserDiagram ............................................... 81

Navigating a User Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82DisplayModeandEditMode .......................................... 82

GroupingWindows ................................................... 82

DisplayFeatures...................................................... 83

Monitoring Your System in Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84ViewingRealTimeData ............................................... 84

ViewingLoggedData ................................................. 87


7/339


8/339


9/339


10/339


11/339

Chapter 10 Alert Monitor Service ................................................ 319

Alert Monitor Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320SettingUptheAlertMonitorService ................................... 321

StartingtheAlertMonitorService...................................... 324

Chapter 11 Downstream Device Assistant .................................... 325 Detecting Downstream Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Downstream Device Assistant Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327StartingtheDownstreamDeviceAssistant .............................. 327

BasicView .......................................................... 327

AdvancedView ..................................................... 328

DisplayingPhysicalSources........................................... 329

SortingData ........................................................ 329

Options ............................................................ 329

Downstream Device Assistant Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 332RenamingtheAssignedSource ........................................ 332

CancellingChanges .................................................. 333

ChangingtheMeasurementMapping .................................. 333

AddingaNewDownstreamDeviceMapping ........................... 334

UpdatingtheHistoricalDataataLaterTime ............................ 334

ActivityLog ........................................................ 335

Description of Columns and Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 335DownstreamDeviceAssistantColumns ................................ 336

DownstreamDeviceAssistantCommands .............................. 338


12/339


13/339

2007 Schneider Electric. All rights reserved. Page 13

1 Introduction

PowerLogicIONEnterprisesoftwareisacompletepowermanagementsolutionforenergysuppliersandconsumers. Itallowsyoutomanageenergyinformationfrommeteringandcontroldevicesinstalledinyourfacilityorotherremotelocations. IONEnterpriseofferscontrolcapabilitiesandcomprehensivepowerqualityandreliabilityanalysistohelpyoureduceenergyrelatedcosts.

IONEnterpriseiscompatiblewithMicrosoftWindowsServer2003operatingsystem,andsupportsmultiplecommunicationsstandardsandprotocolsavailableonIONmetersandsimilarintelligentmeteringdevices. YoucanalsoconnecttoexistingpowermonitoringsystemsthroughindustrystandardprotocolssuchasModbus,OPC,DNPandXML.

IONEnterpriseusesMicrosoftSQLServer2005forefficientandsecuredatamanagement.YoucaninstalltheSQLServer2005ExpressEditionthatcomeswithIONEnterprise(4GBmaximumdatabasesize),orforlargerdatabaseneedsyoucanuseanexistingSQLServer2005instance(Standardeditionorbetter)tohosttheIONEnterprisedatabase.

In This Chapter

ION Enterprise Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14CoreApplications .................................................... 14

Administration ....................................................... 14

Programming ........................................................ 15

ION Enterprise Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ION Enterprise Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18StartingIONEnterprise ............................................... 18

LoggingintoIONEnterprise........................................... 18


14/339

Chapter 1 - Introduction ION Enterprise 5.6 User Guide

Page 14 2007 Schneider Electric. All rights reserved.

ION Enterprise Software ComponentsThissectionoutlinestheIONEnterprisesoftwarecomponents,andhowtheyareusedtobuild,monitor,maintainandcustomizeyourIONEnterprisesystem.

Core ApplicationsTheseIONEnterpriseprogramsaremostcommonlyusedindaytodaypowermanagementtasks:

VistaVistaisthemainuserinterfacefordisplayinggraphicalrepresentationsofyourpowermonitoringsystemonacomputermonitor. Vistadisplaysrealtimeandhistoricalinformation,visualobjectsthatindicatethecurrentstatusofyoursystem,andinteractiveobjectsthatyoucanusetoperformcertainactionssuchasacknowledgingalarms.

WebReachWebReachistheIONEnterprisecomponentthatdisplaysVistadiagramsinawebbrowser.

ReporterReporteristhetoolyouusetocreateandgeneratecommonenergy,demandorpowerqualityreports.

AdministrationTheseIONEnterpriseprogramshelpyousetupandmaintainyourpowermanagementsystem:

Management ConsoleUseManagementConsoletoaddandconfigurenetworkcomponentssuchasservers,sites(communication links)anddevices. ManagementConsolealsoprovidesaccesstosystemanddatabaseapplications,andutilitiesformanaginguseraccountsandupgradingthesoftwarelicensing. Thesearedescribedinthefollowingtopics:

DatabaseManagementonpage 289

UserManageronpage 51

LicenseManageronpage 53

Designeronpage 195

DiagnosticVieweronpage 54


15/339

ION Enterprise 5.6 User Guide Chapter 1 - Introduction


DeviceUpgraderonpage 63

RemoteModemSetuponpage 66

VirtualProcessorSetuponpage 68

ModbusDeviceImporteronpage 259

ThefollowingcommandsareavailablefromtheManagementConsoleToolsmenuwhentheseaddoncomponentsareorderedandactivated:

Update OPC Server

ThiscommandchecksthenetworkfornewsourcesofcommonortypicalmeasurementstobeexposedtotheOPCServer;thisisonlyavailablewiththeoptionalOPCServerlicense.

PQDIF Exporter

ThiscommandletsyouexportdatatoPowerQualityDataInterchangeFormat(PQDIF)andsetregularscheduledexportswithnotification;thisisonlyavailablewiththeoptionalPQDIFExporterlicense.

ProgrammingTheseIONEnterpriseprogramshelpyoucustomizeelementsinyoursystemandconfigurethirdpartydevicessothesystemcanrecognizeandutilizethem:

DesignerUseDesignertoperformawiderangeoffunctions,fromconfiguringsetupregistersofdevicesonyournetwork,tocreationofcomplexframeworksusingacombinationofIONmodulesfromhardwareorsoftwarenodes.

Modbus Device ImporterUseModbusDeviceImportertointegratethirdpartyModbusdevicesintotheIONEnterprisenetwork.

Large System Setup Using Management ConsoleRefertoSettingUpLargeSystemsonpage 34tosetuplargesystemsefficiently,usingtheDuplicateandConfigureshortcutcommandfordevicesinManagementConsole.


16/339



ION Enterprise ServicesManyofIONEnterprisescorecomponentsrunasWindowsServices. Thisallowsyourserverstocontinuemonitoringyourpowermanagementsystemevenwhennousersareloggedon. Intheeventofapoweroutage,yoursystemautomaticallyresumespowermonitoringwhenthepowerisrestored. TheIONEnterpriseservicesarestartedandsetforautomaticstartupbydefault,unlessnotedbelow:

IONAlertMonitorServicecontinuouslycheckstheIONEnterprisecomputerscommunicationsportsforhighpriorityeventsoccurringatremotemodemsites.Whenthishappens, AlertMonitorinitiatesacommunicationsconnectiontotheremotemodemsite. AlertMonitorisregisteredasamanualservice,andisnotstartedbydefault.

IONComponentIdentifierServicemanagescommunicationsbetweenlocalandremoteIONEnterprisecomponents.

IONConnectionManagementServiceisresponsiblefordeterminingtheconnectionstatusoftheIONEnterprisesystemssitesanddevices,aswellas

handlingresource

allocation

such

as

modems.

ThisservicemanagesthestateofconnectivityfortheIONEnterprisesoftwaresystem.Inordertoestablishthemostappropriatestateforthesystem,eachconnectionanddisconnectionrequestisevaluatedagainsttheoverallstateofthesystemandavailabilityofcommunicationschannels.ThesystemstatusisstoredintheNetworkConfigurationDatabase.

IONDDEServerisresponsibleforprovidingDynamicDataExchange(DDE)connectivitybetweenIONdevicesandDDEcompatibleapplications,suchasExcel. IONDDEServerisregisteredasamanualservice,andisnotstartedbydefault.

IONLogInserterServiceprovideshistoricaldatastorageforyourpower

monitoring

system.

Refer

to

Log

Inserter

on

page 313. IONNetworkRouterServiceisresponsibleforroutingallinformationbetween

IONsoftwarecomponents,suchasclientworkstationsandtheLogInserter.Theservicedynamicallydetectschangestothenetworkconfiguration,includingtheadditionofnewservers;itisalsocapableofrecognizingnewsoftwarenodes,suchasVista,thatareaddedtoanexistingserver.Thismechanismisusedforautomaticsoftwarenoderegistration.

NOTE

ION Network Router Service has many dependent ION software services: the Virtual Processor, ION Log

Inserter Service, ION Site Service, and DDE services cannot start and operate without it running.

IONOPC

Data

Access

ServermanagesandisresponsibleforsupplyingOPC

datatoclientapplications. IONOPCDataAccessServerisregisteredasamanualservice,andisnotstartedbydefault.

IONPQDIFExporterServicetranslatesIONdatatoPQDIFfileformatandmanagesscheduledPQDIFexports. IONPQDIFExporterServiceisregisteredasamanualservice,andisnotstartedbydefault.


17/339

ION Enterprise 5.6 User Guide Chapter 1 - Introduction


IONQueryServiceprovideshistoricaldataretrievalforyourpowermonitoringsystem.RefertoConfiguringaDataLogViewerorEventLogVieweronpage 126formoreinformationregardingthisservice.

IONRealTimeDataServicemanagesandprovidesaccesstorealtimedatafromthepowermanagementsystem.

ION

Site

Service

manages

communication

links

to

and

from

ION

Enterprise.

IONSiteServiceisresponsibleforhandlingpacketcommunicationstosystemdevicesandcontrollingdirectdevicecommunications.Theservicereactstochangesinnetworkconfiguration:forexample,oftenchangestocertainchannels,gates,ports,ordeviceparameterscaninterruptaconnection).Youcanadd,delete,orchangechannels,gates,ports,anddeviceswithouthavingtorestarttheIONSiteService,IONNetworkRouterService,andIONConnectionManagementService.

IONVirtualProcessorServiceprovidescoordinateddatacollection,dataprocessing,andcontrolfunctionsforgroupsofmeters.FormoreinformationontheVirtualProcessoranditsfunctionality,refertoVirtualProcessorSetuponpage 68.

IONXML

Subscription

Service

manages

subscriptions

to

XML

data

for

Vista

diagrams.ThisserviceisusedonlybyWebReach.WhenyouopenaVistadiagraminawebbrowser,theIONXMLSubscriptionServicecreatesasubscriptionanddeliverstherealtimedatainXMLformat.Subscriptionsexpireautomaticallyiftheyarenotrenewed.AbrowserrenewsasubscriptionbyrepeatedlyrequestingXMLdata.

IONXMLSubscriptionStoreServicekeepstrackofdatasubscriptionstothepowermonitoringdevicesonthenetwork. ThisserviceisusedonlybyWebReach.

ION Enterprise DatabasesTheIONEnterprisedatabasesaretypicallyinstalledonthePrimaryServerandruninthebackgroundofyourIONEnterprisenetworksystem. IONEnterpriseusestheSQLServer2005instanceyousetuptoconnecttothesedatabases:

IONDatabase(ION_Data):Thiscontainsloggeddatafromalldevicesonthepowermanagementnetwork.

NetworkConfigurationDatabase(ION_Network):Thiscontainsinformationaboutyournetworktopologythenetworkconnections,computersandeveryconnecteddevice,includingdialoutmodems.

System

Event

Database

(ION_SystemLog):

This

contains

records

of

all

system

events.


18/339



Getting StartedMostIONEnterpriseprogramsrequireyoutologinbeforeyoucanusethem.

Starting ION EnterpriseUseoneofthefollowingmethodstostartIONEnterprise:

OpentheIONEnterpriseToolsfolderonyourdesktopanddoubleclicktheiconoftheprogramyouwanttostart

DoubleclicktheIONEnterpriseicontoopentheIONEnterpriseTaskpad,thenclickononeofthelinks

ClickStart>Programs>SchneiderElectric>IONEnterpriseTools.

Logging in to ION EnterpriseSomeIONEnterpriseprogramsrequireyoutologinbeforeyoucanaccessthem.

Typeyourusernameandpasswordintheappropriatebox,thenclickOK. Someactionsarerestrictedtocertainusersorgroups,dependingonhowtheirloginpermissionsweresetup. SeeUserManageronpage 51fordetails.

For read-only access withoutusing a password, click View only.


19/339


2 Management Console

UseManagementConsoletoadd,removeorconfigurecomponentssuchasmeteringdevicesinyourIONEnterprisepowermanagementsystem. Youcansetupdifferenttypesofsites(communicationlinkssuchasEthernetorserial),andsetupconnectionschedulesforthesesites.

Inaddition,theManagementConsoleToolsmenuprovidesaccesstodeviceandsystemconfiguration,maintenanceandprogrammingtools. Theseincludeprogramsformanagingthedatabases,useraccountsandsoftwarelicenseupgrades. SeeManagementConsoleToolsonpage 49fordetails.

CAUTIONUnauthorized changes to the network configuration can result in an unstable or unusable network,

therefore only users with Operator or Supervisor priv ileges can make changes in Management Console.

In This Chapter

The Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20ShortcutMenuSummary .............................................. 21

Management Console Network Components . . . . . . . . . . . . . . . . . . . . . . . 25

Detailed Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27AddingaNetworkComponent ......................................... 27

EditingaNetworkComponent ......................................... 30

DeletingaNetworkComponent ........................................ 30

AccessingMeterswithAdvancedSecurity ............................... 30

ConfiguringtheNetworkthroughSQLStatements ........................ 31

ConfiguringConnectionSchedules...................................... 32

Setting Up Large Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34CreatingMultipleCopiesofanEthernetDevice........................... 34

CreatingMultipleCopiesofaSerialDevice .............................. 38

CreatingMultipleCopiesofanOPCDevice .............................. 39

SelectingMultipleDevicestoConfigure ................................. 40UsingtheTableEditingArea ........................................... 42

Edit,CopyandPaste .................................................. 45

FindandReplace ..................................................... 46


20/339

Chapter 2 - Management Console ION Enterprise 5.6 User Guide


The Management Console InterfaceTostartManagementConsole:

1. ClickStart>Programs>SchneiderElectric>IONEnterpriseTools>ManagementConsole(ordoubleclicktheIONEnterpriseicononyourdesktoptoopentheIONEnterpriseTaskpad,thenclickontheManagementConsolelink).

2. TypeyourusernameandpasswordintheLogondialog. Thedefaultusernameisguestwithapasswordof0(zero).

Window titleThewindowtitledisplaysthetypeofSystemSetupitemcurrentlyselected,thecurrentusersnameandusersecurityaccesslevel,andthenameofthesoftwareprogram:

System Setup paneTheiconsintheSystemSetuppanerepresentcategoriesofitemsyoucanadd,

remove,and

set

up.

You

can

change

the

icon

size

by

right

clicking

inside

the

SystemSetuppaneandselectingoneoftheoptions.

Display windowTheDisplaywindowconsistsoftwotabs,PropertiesandEvents. WhenyoufirstselectaSystemSetupicon,theDisplaywindowshowsthePropertiestabbydefault.

Window title

Display window.This area displays the contents of

the selected system setup icon.System Setup paneand icons

Properties tab &Events tab

Mouse hover text

Table title

Selected SystemSetup item User name Access level Program name


21/339

ION Enterprise 5.6 User Guide Chapter 2 - Management Console


Sorting items in the Display window

Clickacolumnheadingtosorttheitemsinthatcolumninascendingorder;clickitagaintosorttheitemsindescendingorder.

Properties tab

AllconfigurationisperformedthroughthePropertiestab. ThePropertiestablistsconfigurationpropertiesofeachsystemiteminarow. TheselectedSystemSetupitemdetermineswhatcolumnheadings(Properties)aredisplayed.

Events tabTheEventstablistssystemeventsfortheitemscontainedinthePropertiestab.Foreventswithlongdescriptions,youcanresizethecolumnwidth. Youcanalsodoubleclickthatrowtodisplaythedetailsofthateventinsideadialogbox,foreasierreading. Youcanalsocopythedescriptionbyselectingitinthedialogbox,thenpressingCTRL+C.

PriorityPriorityisanumberornumericrangethatclassifieswhattypeofeventhasoccurred. Thesystemlogdatabaseliststheseeventprioritiesasnumbersintheeventtable. Thevaluecorrespondstotheseverityoftheevent:thehigherthenumber,themoreseveretheeventis. WheneventsareviewedinManagementConsole,theprioritynumberisevaluatedanddisplayedasaprioritystring.Priorityismappedaccordingtothefollowingnumericranges:

Bydefault,theCutoffsetupregisterofLogInsertersSystemLogControllermoduleissetto192. Thismeansthatsystemeventswithaprioritylessthan192arenottransferredtotheIONdatabaseandthereforecannotbeviewedinVistausingtheGlobalEventViewer. UsetheaboveprioritymappingasaguidetosettheCutoffsetupregistertoalowervalueifyouwanttoviewlowerpriorityeventsinVista.

NOTE

The Global Event Viewer includes records retrieved from meter and Virtual Processor event logs, as well

as records transferred from the system log database.

Shortcut Menu SummaryShortcutmenusareaccessedbyrightclickingcertainareasintheManagementConsole.Differentareasopendifferentshortcutmenus.ThefollowingareasoftheManagementConsoleprovideaccesstoshortcutmenus:

Diagnostic 0-5 Warning 21-63 Critical 192-255

Information 6-20 Error 64-191


22/339



System Setup pane

RightclicktheSystemSetuppanetoaccessshortcutmenusforadjustingthesizeoftheiconsinthispane.

Table title

Tousethetabletitleshortcutmenus,rightclickthetabletitletoaccessthese

shortcutmenus:

RefreshmanuallyupdatestheManagementConsole(i.e.reloadsitscontents).

ViewFieldallowsyoutoselectanitemanddisplaythevalueofaparticularfieldinadialogbox. Thisisusefulforviewingtextthatistoolongtofitwithinthecolumnswidth. TheViewFieldoptionschange,dependingonwhichtabyouhaveselectedPropertiestaborEventstab.

Propertiesopensthepropertysheet(Optionsdialogbox)fortheDisplayWindow,whereyoucanchangethesettingsoftheColumnPropertiesorRowProperties.

ColumnPropertiestab: Youcancontrolwhichcolumns(fields)areshown

inthedisplaywindow. Selectthecheckboxbesidethefieldtodisplaythatcolumn,orclearittohidethatcolumn. Youcanalsocontrolwhichitems(rows)aredisplayedbyusingtextfilteringonaparticularcolumn. Clickthenameofthecolumn(field)toselectit,thenclicktheSetFilterbutton. IntheFilterSetupdialogbox,typethetextyouwanttosearchforintheFilterText

box,thenselectwhetheryouwantthesearchtomatchthetextExactly,orCombinedwithothertext. ClickOKtoapplythefilter. Textfilteringisusefulinsituationswheretherearetoomanyrowsshowninthedisplaywindow. ClickClearFiltertoturnoffthefiltering.

RowPropertiestab: ThisletsyoucontroltheappearanceoftherowsintheEvent

tab. Youcanenableordisablerowhighlighting,andspecifywhichhighlightcolortouse. Rowhighlightingappliesthecoloryouspecifytoeveryotherrow,todistinguishthembetter. Youcanalsosethowmanyrecenteventrecordstoretrieve,andspecifywhetherornottoconvertthetimestampstolocaldateandtime.


23/339



Display Window

ToaccessshortcutmenusintheDisplayWindow,firstselecttheSystemSetupitembyclickingitsicon. Then,rightclickinthedisplaywindowareatodisplaytheshortcutmenu.

Newdisplaystheoptionsavailableforaddingnewnetworkitems. ConnectandDisconnectletsyoumanuallyconnectordisconnecttheselectedsite. Similarly,ConnectEthernetandDisconnectEthernetmanuallyconnectsordisconnectstheselectedEthernetdevice. Notethatyoucannotconnectordisconnectan

individualserialdeviceinasite;youcanonlyconnectordisconnectthesiteforthatserialdevice.

Security...accessestheAdvancedMeterSecuritySettingsdialogbox.Thisisusedbythesoftwaretogainaccesstosecurityenableddevices(e.g.ION8600orION7650);itisonlyavailablefromtheshortcutmenufortheDevicesDisplayWindow.SelectingProperties...opensthepropertysheet(options)fortheselectedserver,site,ordevice.Mandatorypropertiesarehighlightedinredyoumustselectorentertheappropriatevalueforthese.

Devices

Servers

Sites


24/339



Duplicatecreatesoneormorecopiesofaselecteditem.

NOTE

For the Duplicate command, each one of the duplicates needs to be opened individually in order toconfigure them. Duplicate and Configure cuts setup time by creating and setting up multiple devices atthe same time.

Deleteremovestheselecteditems.

DuplicateandConfigure...letsyouperformbatchcloningofdevicesarealtimesaverwhencommissioninglargesystems. Whenmultipledevicesareselected,thisrightclickshortcutbecomesConfigureSelectedDevices...whichletsyouperformusefulsetupfunctionssuchasbatchrenamingofdevices.

Component Property Sheet Shortcut Menus

Thisshortcutmenuisaccessedfromapropertysheet(Optionsdialogbox) foraserver,site,device,ordialoutmodem. SelectingPropertyDetails...opensawindowcontaininginformationontheselectedproperty,includingminimumandmaximumallowablevalues,ifapplicable. AdvancedPropertiesexposesalltheremainingpropertyfieldsthatwerehiddeninthedefault(basic)view. ResetAllToDefaultresetsallpropertiestotheiroriginalvalues.

Select a property to display itsdescription in the PropertyDescription field, as shownhere.


25/339



Management Console Network ComponentsThissectiondescribesthedifferentnetworkitemsinManagementConsole.

ServersAserverisacomputerinanIONEnterprisesystemrunningadministrativesoftwarethatcontrolsaccesstothenetworkanditsresources,suchasIONdevices.Aserverprovidesresourcestoothercomputers(workstations)onthenetwork.TheserverrunsservicecomponentsfortaskssuchascreatingcommunicationandsoftwarelinksbetweenIONsystemcomponents,andcreatinglinksintoIONdatabases.

SitesAsiteisagroupofdevicesintheIONEnterprisesystemthatshareacommoncommunicationslink. Asitecanbeadirectsite,amodemsite,Ethernetgatewaysite,orOPCsite.

Direct Site

Inadirectsite,serialcommunicationsoccurbetweenacomputerandoneormoremeters. Tosetupadirectsite,youmustspecifyaserialcommunicationsportonthecomputer. ThestandardsmostcommonlyusedoncomputersareRS232(forconnectingonedevice)andRS485(forconnectingaloopofupto32devices).Whenconnectingtomorethanoneserialdevice,useanRS232toRS485converter.

Modem Site

Inamodemsite,communicationsoccurbetweenaremotemodem(attheModemSite)andalocalmodem(onthePrimaryServer).

NOTE

Remote sites that use radio modems or leased-line modems are configured as Direct (Serial) Sites, not as

Modem Sites.

Modemsitescanincludetraditionalhardwaremodems(thosethatareconfiguredandcontrolledbyIONEnterprise),orWinModems(Windowsmodems). Ifmultiplemodemsaresetupinthemodemsite,IONEnterprisechoosesthefirstavailablemodemtoestablishcommunications(thisisreferredtoasmodempooling).

Ethernet Gateway SiteEthernetgatewaysitesconsistofanRS485chainofdevicesthatcommunicateswithanEthernetnetworkviaanEthernetDevicethatconvertsRS232/RS485communicationstoandfromEthernet. TheEthernetDevicethenhasadirectconnectiontothenetworkofserialdevicesthroughoneofitsserialcommunicationsports. TheEthernetdeviceactsasagatewaythattransfersdata

betweenanEthernetnetworkandanRS485chainofconnecteddevices. ForEthernetgatewaysites,theTCP/IPAddressfieldandTCP/IPPortfieldmustbefilledin. TheTCP/IPPortcanidentifywhichcommunicationsportisusedfor


26/339


27/339



Detailed OperationThePrimaryServercontainsalltheIONEnterpriseprogramsandcontrolstheoveralloperationofyourenergymanagementsystem. TheprimaryserverisdisplayedwhenyoufirststartManagementConsole.

Tostartbuildingyoursystem,addandsetupyoursitesanddevices.

Adding a Network ComponentFollowtheprocedurebelowtoaddanewnetworkcomponent:

1. SelecttheSystemSetupitemthatyouwanttoaddbyclickingitsicon(i.e.,Server,Site,Device,DialOutModem,orConnectionSchedule).

2. Rightclickinthedisplaywindow,selectNew,andthenselectthespecifictypeofnetworkcomponentfromtheshortcutmenu. Theoptionsdifferdepending

on

which

system

setup

item

you

have

selected.3. Configurethepropertiesusingthedropdownmenus;mandatoryitemsare

highlightedinredtheymustbefilledin.

Ifyouwanttoconfigureadvancedproperties,rightclickinthedialogboxandselectAdvancedProperties.

4. ClickOKwhenyouaredone.

Adding a ServerClicktheServersicon,rightclickinthedisplaywindowandselectNew > Computer,thenfillinallthemandatoryfields.

Right-click a field andselect Property Detailsfor more information ona particular property.

Right-click and selectAdvanced Propertiesto display all properties.

This area displays thedescription of theselected property.


28/339



Setting Up Devices for Direct Serial CommunicationsTosetupdevicesforRS232orRS485communicationsonadirectserialloop,firstyouneedtosetupadirectsite. SerialdevicesyoucanaddtoadirectsiteincludethosethatcommunicateusingIONorModbusRTUprotocol.

Adding a Direct Site

ClicktheSitesicon. RightclickinthedisplaywindowandselectNew > DirectSite. FillintheNameandSerialPortfields,andconfiguretheotherfieldsasrequired.

Adding a Device to the Direct Site

ClicktheDevicesicon. RightclickinthedisplaywindowandselectNew > SerialDeviceonDirectSite. Fillinthesefields:

Group(selectoneorsetupanewonebyselecting[AddNewGroup])

Name

DeviceType(forserialModbusdevices,selecttheonewithModRTUin

brackets) UnitID(rangeis19999forIONdevices,or1247forModbusRTUdevices)

Site(selecttheDirectSiteyoupreviouslysetup)

Configuretheotherfieldsasrequired.

Setting Up Devices for Ethernet Gateway CommunicationsTosetupdevicesforEthernetgatewaycommunications,firstyouneedtosetupanEthernetgatewaysite. EthernetgatewaysthatcanbeusedincludethosethataresimpleEthernettoSerialconverters,oranygatewayordataconcentratorthatprovidesModbusTCPcommunications.

Adding an Ethernet Gateway Site

ClicktheSitesicon. RightclickinthedisplaywindowandselectNew > EthernetGatewaySite. FillintheName,TCP/IPAddressandTCP/IPPortfields,andconfiguretheotherfieldsasrequired.

Adding a Device to the Ethernet Gateway Site

ClicktheDevicesicon. RightclickinthedisplaywindowandselectNew > SerialDeviceonEthernetGatewaySite. Fillinthesefields:

Group(selectoneorsetupanewonebyselecting[AddNewGroup])

Name

DeviceType(forModbusTCPgateways,selectadevicetypewith ModTCP in

brackets)

UnitID(rangeis19999forIONdevices,or1247forModbusTCPdevices)

Site(selecttheEthernetGatewaysiteyoupreviouslysetup)

Configuretheotherfieldsasrequired.


29/339



Adding an Ethernet DeviceClicktheDevicesicon. RightclickinthedisplaywindowandselectNew > EthernetDevice. FillintheGroup,Name,DeviceTypeandTCP/IPAddressfields,andconfiguretheotherfieldsasrequired.

NOTE

When configuring Ethernet or Ethernet Gateway devices, you can specify either a hostname or an

IP address in the TCP/IP Address field.

Setting Up Devices for OPC Communications

NOTE

At least one OPC Device Type needs to be preconfigured before an OPC Device can be created in

Management Console. Contact Technical Support for assistance.

TosetupdevicesforOPCcommunications,firstyouneedtosetupanOPCsite.

Adding an OPC Site

ClicktheSitesicon.RightclickinthedisplaywindowandselectNew > OPCSite.FillintheNameandAddressfields,andconfiguretheotherfieldsasrequired.

MakesureyoufollowthecorrectsyntaxwhenfillingintheaddressfortheOPCsite. SelecttheAddressfieldtoseeanexampleadressinthePropertyDescriptionarea(nearthebottomoftheOPCSiteOptionsdialog).

Adding a Device to the OPC Site

ClicktheDevicesicon. RightclickinthedisplaywindowandselectNew > OPCDevice. FillintheGroup,Name,DeviceTypeandSite(selecttheOPCsiteyoupreviouslysetup),andconfiguretheotherfieldsasrequired.

Adding a Modem1. ClicktheDialOutModemsicon,rightclickinthedisplaywindowandselect

New,thenselecteitherSerialModem...(hardwaremodem),orWinModem...(Windowsmodem).

2. Fillinthevaluesforallrequiredfieldsinthepropertiesdialogbox:

Forserialmodem,selecttheModemTypefromthelist. Ifyourmodemisnotinthislist,selectGenericIONModem Other. SelecttheSerialPortwhereyourmodemisconnected.

ForWinModems,selecttheModemNamefromthelist.

3. ClickOK.

WinModem Installation Notes

BeforeyoucanuseaWinModem,youmustfirstinstallitonyourcomputer(followtheinstructionsthatcamewiththeWinModemproduct). Afterrebootingthecomputer,setuptheWinModem:


30/339



1. ClickStart>Settings>ControlPanel,thendoubleclickPhoneandModemOptions.

2. ClicktheModemstab,selectyourWinModem,thenclickProperties.

3. ClicktheAdvancedtab,thenclickChangeDefaultPreference.

4. SetPortspeedtomatchthebaudratethatisusedbetweenthemeterandthe

modemontheremoteendoftheconnection(i.e.bothmodemsmustbesettothesamebaudrate).

5. SetFlowControltoNone.

6. ClickOKtoapplythechanges.

NOTE

You may need to reboot your machine for the settings to take effect.

Editing a Network Component1. ClicktheappropriateSystemSetupicon.

2. Inthedisplaywindow,rightclickthenetworkcomponentyouwanttoeditandselectProperties.

3. Maketherequiredchanges. Todisplayallconfigurablefields,rightclickinthepropertiesdialogboxandselectAdvancedProperties.

Deleting a Network Component1. ClicktheappropriateSystemSetupicon.

2. Inthe

display

window,

right

click

the

network

component

you

want

to

delete

andselectDelete(orselecttheitemandpresstheDeletekey).

3. ClickYestoconfirmthedeletion.

CAUTION

When deleting a Site or a Server, all devices associated with it are also deleted.

Accessing Meters with Advanced Security

If

you

have

a

meter

in

your

network

with

Advanced

Security,

use

Management

ConsoletoconfigurethesecuritysettingssothatIONRealTimeDataServicecanaccessthemeter:

1. RightclickthedevicethathasAdvancedSecurityenabledandselectSecurity....


31/339



1. Setuptheappropriateaccesslevel.

2. ClickOK.

Configuring the Network through SQL StatementsYoucanuseManagementConsoletomanuallyconfigurethenetworkcomponents

byexecutingSQLstatements.

CAUTION

Altering the network configuration using SQL satements is for advanced users only.

1. WhileholdingdowntheCTRLkey,rightclickthetabletitle(shadedareaabovethedisplaywindow)andselectCustomSQL.Awarningdisplays(thiswarningappearsonlyoncepersession):

2. ClickOKtocontinue.

3. TypeyourSQLstatementintheCustomSQLbox.

4. ClickExecute.

TheresultsoftheSQLstatementexecutionappearinthedisplaywindow.


32/339



Configuring Connection SchedulesYoucanschedulethetimeswhentheserverconnectstoaSite.

1. ClicktheConnectionSchedulesicon,rightclickinthedisplaywindow,thenselectNew.

2. Enterthenameofyourconnectionschedule(forexampleDailyReading).

3. SelecttheSitestab,thenclickChangeSelection...

4. IntheAvailableSitesarea,clickthesitesorindividualdevicesyouwanttoincludeintheschedule,thenclicktherightarrowbuttonneartheIncludeSitesareatomovetheselectedsitethere. YoucanalsosetsitesordevicesyouwanttoexcludebymovingthemtotheExcludeSitesarea. ClickOK.


33/339



5. MakeyourchangesintheSiteConnectionSettingssection,thenclicktheScheduletab.

6. Setyourscheduleforthesiteconnection,thenclickOK. Ifyouconfigureafull

day(i.e.

24

hour)

daily

schedule,

make

sure

you

allow

enough

time

between

the

endtimeandthestartofthenextconnectiontoavoidconnectionproblems. Forexample,toadda2minutegaptoa24hourschedule,settheStartTimeto0:00:00andtheEndTimeto23:58:00.


34/339



Setting Up Large SystemsApowermonitoringnetworkthatcontainsmanydevicesofthesametype(suchasaparticularbrandandmodelnumberofabranchcircuitmonitor)typicallyusesalogicalnamingschemeforthedevices. Forexample,youcanuseaschemelikeFL1_PNL1A.CCT01tonameadevicethatisinstalledonthe1stFloorofthe

building,electricalpanel1A,andCircuitbreaker#1.

Toperformbatchnetworksetupofdevices,createthefirstdeviceinManagementConsole(refertotheprevioussection,AddingaNetworkComponentonpage 27). Aftercreatingthisfirstdevice,youcanthenuseittocreatemultipleduplicatesandconfiguretheirproperities.

NOTE

Only users with Supervisor or Operator privileges can create and configure devices.

Creating Multiple Copies of an Ethernet Device1. SelecttheDevicesiconontheSystemSetuppaneinManagementConsole.

2. RightclickinthedisplaywindowandselectNew>EthernetDevice,thenconfigurethefirstEthernetdeviceusingyourlogicalnamingscheme. Forexample,clicktheGroupdropdownboxandselect[AddNewGroup],thenenterthegroupname(e.g.FL1_PNL1A)intheAddGroupbox. TypethedeviceName(e.g.CCT01),selecttheDeviceType,typetheIPaddress,thenclickOK.

3. RightclicktheEthernetdeviceyouwanttoduplicateandselectDuplicateandConfigure.

Scroll left Scroll right

Table Editingarea

Duplicate andConfigure area

Hide/ShowColumns area

Start & End spin box


35/339



TheDuplicateandConfigureareacontainsthesesections:

ConfigureNames:Usethissectiontocreatetheduplicates.

ConfigureTCP/IPAddresses:UsethissectiontocreateasequenceofIPaddressestoassigntotheduplicatesaftertheyhavebeencreated.

ConfigureTCP/IPPort:Theportnumberusedintheoriginaldeviceis

automatically

assigned

to

all

the

duplicates.

If

required,

you

can

use

this

sectiontoselectadifferentportnumberforallthedisplayeddevicesintheTableEditingarea(notethatchangesmadehereareappliedtoalldevices,includingtheoriginal).

ConfigureUnitID:Thissectionisdisabledbydefault,sinceunitIDsdonotapplytotypicalEthernetdevices. (Toenablethissection,youmustfirstsetuptheTableEditingareasothattheUnitIDcolumnisshowing).

4. IntheConfigureNamesarea,thedevicenameisdisplayedsuchthateachletterandnumberisselectable. Agroupofnumbersistreatedasasingleentity. Forexample,thenameMY8600isdisplayedsotheentitiesyoucanselectareM,Yand8600. Leadingzeroesarealsosupported,soyoucansetsequencessuchas01,02,03or001,002,003.

5. Selectaletter

or

number

in

the

device

name.

This

action

fills

in

the

Start

box

with

thatvalue,soyoucanstartsettingasequentialrange.

Forexample,ifyouselectthefirst1fromtheexamplenamingschemeandsettheEndspinboxto2,twonameswillbegenerated(theoriginal,plusoneduplicate). IfyouselectaletterandsetitsStartvaluetoAandtheEndvaluetoC,threenameswillbegenerated(theoriginal,plustwoduplicates).

Thetotalnumberofgeneratednamesistheproductofthefirstrangemultipliedbythenext,andsoonuntilthelastrange,asindicatedinthegraphicbelow.

TheStartboxdisplaystheselectednumber/letter,whichisthestartvalue. Usetheupordownarrowinthespinboxtochangethestartvalue,orsimplytypeitinthebox.

6. Click

the

up

arrow

on

the

End

box

to

increase

the

range,

or

type

the

end

value

inthebox. Tocleartherangeandstartover,clickRemoveParameters.

7. Tosetexceptionsforindividualvaluesorarangeofvalues,refertothesection,SettingExceptionstoGeneratedSequencesonpage 37.Exceptionsreducethenumberofnamescreated(i.e.totalgeneratednamesminustheexceptions).

8. Whenyouarefinishedsettingtheexceptions,clickOKtoapplyyourchangesandclosethedialogbox.

The total generated names is the product:[2 x 3 x 10] = 60


36/339



9. ClickDuplicate. TheduplicateddevicesappearintheTableEditingarea.

10. ScrolltotherightintheDuplicateandConfigureareaandrepeattheproceduretosettheIPaddressesfortheduplicateddevices.

11. ClickConfiguretosetthevaluesforthedevices.

Asterisks indicate pending changesthat have not yet been saved.

Original device

Text color is red if the number of itemsdoes not match the number of items inthe Table Editing area. If the numbersmatch, the text color is black.

Duplicated devices are alwaysdisabled when they are added to

Management Console


37/339



NOTE

To discard your changes up until the last saved state, click Revert. You can also press CTRL+Z to undothe last action. To redo, the last action, press SHIFT+CTRL+Z. You can only undo your last action (one

undo).

12. ClickApplytosaveyourchangesandleavethewindowopentocontinueworking,orclickOKsaveyourchangesandreturntoManagementConsole,orclickCanceltodiscardyourchanges.Adialogpromptsyouiftherearepending(unsaved)changeswhenyouclickCancel. ClickYestodiscardthechangesandreturntoManagementConsole,orNotoreturntotheconfigurationwindowandcontinueediting.

NOTE

If inappropriate values (such as a device that is renamed with the same name as another existing device)

are encountered, a message displays with error details. You cannot save the configuration changes until

you have corrected the errors.

Setting Exceptions to Generated SequencesTheExceptionsoptionappliestotheConfigureNamesandConfigureIPaddressessectionsonly.

1. Tosetexceptionstotherangeofgeneratedvalues,clickEdit.

Click this to editexceptions


38/339



2. UsetheAddnumber(orAddcharacter)spinboxtosetavaluetoexcludefromtherangeyouhavespecified,thenclickAdd. Repeattosetadditionalvaluestoexclude. Tosetarangeofvaluestoexclude,selectAddnumberrange(orAddcharacterrange),thenusetheStartandEndspinboxestosettherangetoexclude. ClickAdd. Repeattosetadditionalrangesofvaluestoexclude.

NOTE

You cannot add the same number or letter to the list of exceptions more than once. If theAdd button isdisabled, check that the numbers or letters are not already included in the exceptions list near the top of

the window.

3. UsetheRemovenumber(orRemovecharacter)spinboxtoremovetheexceptionthatwassetforagivenvalue(i.e.putitbackinasanacceptablevalue).UsetheRemovenumberrange(orRemovecharacterrange)spinboxestoremovetheexceptionthatwassetforarangeofvalues.

Creating Multiple Copies of a Serial Device1. CreateandconfigureaDirectSiteorEthernetGatewaySiteinManagement

Console.

2. SelecttheDevicesiconontheSystemSetuppaneinManagementConsole.

3. RightclickinthedisplaywindowandselectNew>SerialDeviceonDirectSiteorNew > SerialDeviceonEthernetGatewaySite(asappropriate),thenconfigurethefirstserialdeviceusingyourlogicalnamingscheme.Forexample,clicktheGroupdropdownboxandselect[AddNewGroup],thenenterthegroupname(e.g.DS1_FL1)intheAddGroupbox. TypethedeviceName(e.g.P6200_01),selecttheDeviceType,typetheUnitID,selecttheSite,thenclickOK.

4. Rightclick

the

new

serial

device

and

select

Duplicate

and

Configure.



ConfigureUnitIDs:UsethissectiontocreateasequenceofunitIDstoassigntotheduplicatesaftertheyhavebeencreated.

ConfigureSerialSites:Theserialsiteusedintheoriginaldeviceisautomaticallyassignedtoalltheduplicates. Ifrequired,youcanusethissectiontoselectadifferentserialsiteforallthedisplayeddevicesintheTableEditingarea(notethatchangesmadehereareappliedtoalldevices,includingtheoriginal).

5. UsetheConfigureNamessectiontoduplicatetheserialdevice. Followthe

procedureasdescribedintheprevioussection,CreatingMultipleCopiesofanEthernetDeviceonpage 34.


39/339



6. OntheConfigureUnitIDssection,settheUnitIDsoftheserialdevicesusingthepreviousprocedure.

7. ClickApplyorOK.

Creating Multiple Copies of an OPC Device

1. CreateandconfigureanOPCSiteinManagementConsole.


3. RightclickinthedisplaywindowandselectNew>OPCDevice,thenconfigurethefirstOPCdeviceusingyourlogicalnamingscheme. Mandatoryfieldsare:Group,Name,DeviceType,andSite.

4. RightclickthenewOPCdeviceandselectDuplicateandConfigure.



ConfigureAddress:Usethissectiontocreateasequenceofaddressestoassigntotheduplicatesaftertheyhavebeencreated.

ConfigureOPC

Sites:TheOPCsiteusedintheoriginaldeviceis

automaticallyassignedtoalltheduplicates. Ifrequired,youcanusethissectiontoselectadifferentOPCsiteforallthedisplayeddevicesintheTableEditingarea(notethatchangesmadehereareappliedtoalldevices,includingtheoriginal).

5. UsetheConfigureNamessectiontoduplicatetheOPCdevice. Followtheprocedureasdescribedintheprevioussection,CreatingMultipleCopiesofanEthernetDeviceonpage 34.


40/339



6. OntheConfigureAddresssection,settheaddressesoftheOPCdevicesusingthepreviousprocedure.

7. ClickApplyorOK.

Selecting Multiple Devices to ConfigureAfteryouhaveduplicatedthedevices,youcanselectandconfigureanyorallofthem.


2. Selectthedevicesyouwanttoconfigure. Toselectacontiguousrange,clickthefirstdevice,holddowntheSHIFTkey,thenclickthelastdevice. Toselectanoncontiguousrange,holddowntheCTRLkeywhileclickingeachdevice.

3. RightclickandselectConfigureSelectedDevices.Thisoptionisonlyavailableifmultipledevicesareselected.

4. Usethedifferentsectionsinthewindowtomakeyourconfigurationchanges.Forexample: Withserialdevices,youcanusetheStartandEndspinboxesintheConfigureUnitIDssectiontoconfiguretherangeofunitIDs. ClickConfiguretoapplythechangestothedisplayeddevicesintheTableEditingarea(changesareappliedfromtoptobottom).

TIP

Configuration changes only affect the devices that are currently displayed in the Table Editing area. Usethe column sorting and filtering features, described in the next section, to control which devices aredisplayed in the table.


41/339



5. Repeatthepreviousconfigurationstepfortheotherpropertiesyouwanttochange. Forinstance,ifyouwanttoassignadifferentsiteforthedevices,selectthesiteintheConfigureSerialSitesection. ClickConfiguretoapplythechangestoalldisplayeddevicesintheTableEditingarea.


42/339



NOTE

Devices affected by a configuration change (that has not been saved) are identified by an asterisk in the

first column of the Table Editing area.

6. ClickApplytosaveyourchanges. Ifyouchangedthenameofoneormore

devices,awarningdisplayswithalistofdevicesthatwillberenamed. IfdataforthosedevicesalreadyexistintheIONdatabaseandyoustillproceedwiththerenaming,thentheexistingdataassociatedwiththeolddevicenamewillbelost(orphaned). ClickContinuetoproceed,orCanceltogobackandeditthedeviceconfiguration.

7. Whenyouhavefinishedmakingyourchanges,clickOKtosavethemandreturntoManagementConsole.

Using the Table Editing AreaYoucancustomizethewaydataisdisplayedintheTableEditingarea. Whenmakingconfigurationchanges,thesechangesareappliedonlytotherowsthatarevisibleintheTableEditingarea.

Column Sorting and FilteringClickacolumntosorttheinformationinthetableinascendingordescendingorder(indicatedbyanupordownarrow,respectively). Tocancelsortingandreturnthecolumntoitsdefaultstate,rightclickthecolumnandselectClear

Sorting.

Whenthemouseispositionedoveracolumn,theFiltericonappearsonthetoprightcornerofthecolumnheader. Clickittoselectandapplyafilterconditionto

SortFilter


43/339



thedatainthatcolumn. Select(Custom)toapplyoneortwologicconditionstofilterthedata. Tocancelfilteringandreturnthecolumntoitsdefaultstate,rightclickthecolumnandselectClearFilter.

NOTE

When column filtering is on, changes done using the configuration editors on the top pane of the window

affect only the devices that are visible in the Table Editing area. If you want to apply the changes to all

devices, clear the filter first before making the changes.

Adjust Column WidthTochangethewidthofacolumn,pointthemousetotherightedgeofthecolumnheader. Whentheresizehandle(doublearrowpointer)appears,clickanddragtoadjustthewidth. Releasethemousetosetit. Toadjustthewidthforbestfit,pointtotherightedgeofthecolumnheader,thendoubleclickwhentheresizehandleappears.

Arrange ColumnsTochangetheorderofthecolumns,dragacolumnheadertotheleftorrightofitsoriginalposition,thenreleasethemousetosetitinplace.

Group by ColumnTogroupdataaccordingtothecontentsofaparticularcolumn,dragthecolumnheadertotheareaaboveit(markedDragacolumnheaderheretogroupbythatcolumn). Expandorcollapsethegroupsbyclickingthe+orbutton. Toexpandorcollapseallgroups,rightclickthecolumnheaderandselectFullExpandorFullCollapse,respectively.

Toungroup,dragthecolumnheaderbacktoitsoriginalposition(orrightclickthecolumnandselectUngroup).

Using the Filter EditorTheFilterEditorisanadvanceddatafilteringtool. Touseit:

1. RightclickacolumnheaderandselectFilterEditor.

2. SpecifythefilterconditionsintheFilterBuilderwindow. Clickanelementtodisplaytheoptionsavailable,thenselecttheoptionyouwanttouse.


44/339



Theelementsofthefilterbuilderare:

3. Selecttheandtheyouwanttoapply. Typethetotestfor.

4. Toadd

another

filter,

click

the

+

button

on

the

top.

5. Selectalogictoapplytothisnewfilter(inrelationshiptothecurrentlyselectedfilter).

6. Toremoveafilter,clickthedelete(x)buttonbesideit.

Inthenextexample,thefilterwillfindalldeviceswhosenamescontainFL1,andwhosetypesbeginwithION.

Therowsreturnedareasfollows:

Logic

Click Edit Filter to configurethe filter conditions

Select the box to turn the filter on; clear it to turn the filter off.Click the x to cancel and exit the filter mode


45/339



Edit, Copy and PasteSometimesdevicenamesdonotfollowanyparticularnamingpattern.Inthiscase,youcanusethecopy/pastefunctiontoapplyconfigurationchangesdirectlytotheTableEditingarea.

Firstthing

you

need

to

do

is

add

anew

device

in

Management

Console,

then

create

asmanyduplicatesofthedeviceasthequantityofitemsyouarepasting.

IfyouhaveaMicrosoftExcelspreadsheetthatcontainsalistofthesedevicestoaddtoManagementConsole,youcanusetheConfigureNamesareatocreateduplicatesofthatdevicetype,thenusetheTableEditingareatocopyandpastethedevicepropertiesfromtheExcelspreadsheet. Anexampleisshownbelow.

Copy and Paste 20 Ethernet Devices from Excel

1. MakesurethenamesintheExcelspreadsheetconformtothenamingconvention,[Group].[DeviceName].

2. AddthefirstdeviceandsetupitspropertiesinManagementConsole. Youcan

assignitasimpledevicenamesuchasA.B1sinceitwillbeoverwrittenwhenthevaluesarecopiedandpastedfromExcel. SettheEnabledpropertytoNo(thismakessurethatManagementConsoledoesnotattempttoconnectthedevice).

3. ClickOKtoaddthedevice.

4. RightclickthedeviceandselectDuplicateandConfigure.

5. Selectthe1intheConfigureNamesbox,thenusetheEndspinboxtosetthevalueto20.

6. OntheHide/ShowColumnsarea,clearallthenoneditablecolumns,i.e.hidethosethatcontaingrayedoutvalues. Alsohidethecolumnsyoudonotwanttopasteover.

7. OntheExcelspreadsheet,arrangethecolumnssotheymatchtheorderofthecolumnsontheTableEditingarea. HideallcolumnsontheExcelspreadsheetexceptthosecorrespondingcolumnsontheTableEditingarea.


46/339



8. SelectthecellsinExcelandcopythem(CTRL+C).

9. OntheTableEditingarea,clickonthefirstcellundertheNamecolumntoselectit,thenpastethecontentsoftheclipboard(CTRL+V).

10. ClickApplytosaveyourchanges,or clickOKsaveyourchangesandreturntoManagementConsole.

Find and ReplaceUsetheFindandReplacefeaturetomodifymatchingcharactersinthedevicenamesorinanyothereditablecolumnsonthedevicetable. TheFindandReplacefeaturedoesnotworkonreadonlycolumns.

1. RightclickthedevicetableandselectFindandReplace.

2. TypethecharactersyouwanttosearchforintheFindbox. Donotusewildcardcharacters(*). Notethatthesearchiscasesensitive.

3. Incolumnlistsallavailablecolumns. Selectthecolumnyouwanttosearchin.

4. IntheReplacewithbox,typethecharactersyouwanttousetoreplacethe

characters

in

theFind

box.

If

you

want

to

delete

characters

from

a

column

value,

leavetheReplacewithboxblank.

5. ClickPreviewtolistthesearchresultsinthetable. TheReplacewithcolumndisplaysthenewnameorvalueresultingfromtheFindandReplaceoperation.


47/339



6. UsethecheckboxintheSelectcolumntoselecttherowsyouwanttochangevaluesfor. YoucanclickSelectAlltoselectalltheitems,orClearSelectedtoclearall.

7. ClickApplytosaveyourchangesorCanceltodiscardyourchanges

8. ClickOKtosaveyourchangesandclosetheFindandReplacedialog.


48/339




49/339


3 Management Console Tools

ManagementConsoletoolsareadditionalprogramsthathelpyoumanageandmonitoryourIONEnterprisenetwork.

In This Chapter

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

User Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51StartingUserManager ................................................ 51

License Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Diagnostic Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54StartingDiagnosticViewer............................................. 54

NavigationPanel ..................................................... 54

DiagnosticsInformationPanel.......................................... 55

UsingtheFilterEditor ................................................. 57

ServerDiagnostics .................................................... 57

CommunicationsDiagnostics .......................................... 59

AdditionalCommands ................................................ 60

CommunicationStatusvs.SiteStatus.................................... 62

Device Upgrader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63UsingDeviceUpgrader................................................ 63

FirmwareUpgradeErrorCodes ........................................ 65

Remote Modem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66UsingRemoteModemSetup ........................................... 66

Virtual Processor Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68ConfiguringtheVirtualProcessorsModbusService....................... 68

ModifyingtheGlobalParameters ....................................... 73


50/339

Chapter 3 - Management Console Tools ION Enterprise 5.6 User Guide


IntroductionThefollowingprogramsareavailableinIONEnterprise,andcanbestartedthroughtheManagementConsolesToolsmenu:

DatabaseManagerhelpsyoumanageandmaintainyourdatabase;seeDatabaseManagementonpage 289

UserManagerallowsyoutoconfigureIONEnterpriseuserloginnames,accesslevelsandpasswords

LicenseManagerallowsyoutoupgradeyoursoftwarelicensetoprovideadditionaldevice,clientandsoftwaresupport

Designerconfiguresdevicesandaddscustomfunctionalitytothem;seeDesigneronpage 195

DiagnosticViewerprovidesdetailedrecordsofallsystemandnetworkeventsaswellascommunicationstatesandproblems

DeviceUpgraderuploadsnewfirmwaretonetworkmetersordevices

RemoteModemSetupconfiguresdialupmodemsthatwillbeusedatremotepowermanagementnetworks

IONVirtualProcessorSetupconfigurestheIONVirtualProcessorServiceforuserprogrammedfunctionality

ModbusDeviceImporterenablesModbusdevicestobeaddedtotheIONEnterprisenetwork;seeModbusDeviceImporteronpage 259

Optional:UpdateOPCServerandPQDIFExporterarecommandsthatappearintheManagementConsole>ToolsmenuifthoseoptionsarepurchasedwithIONEnterprise(oractivatedlaterusingtheappropriateupgradesoftwarelicense).


51/339

ION Enterprise 5.6 User Guide Chapter 3 - Management Console Tools


User ManagerUserswithsupervisorlevelaccesstoIONEnterprise(suchastheIONadministrator)canaddorremoveuserloginnamesandaddorchangepasswordsofdifferentaccesslevelsinUserManager.

Starting User Manager1. StartManagementConsole.Loginusingausernamewithsupervisorlevel

access.

2. ClickTools>UserManager.

Adding Users1. ClickAdd.

2. TypethenewusernameandpasswordintheUsernameandPasswordboxes.Donotusespacesintheseboxes.TypethepasswordagainintheRetypePasswordbox.

3. AssigntheappropriateAccessLevelaslistedinthetablebelow:

Access Level

Type of Operation Allowed for User1 View

Only

User

Controller

Operator

Supervisor

View Vista or Designer diagrams YES YES YES YES YES

Acknowledge alarms YES YES YES YES

Trigger events2 YES YES YES YES

Connect/disconnect sites or devices YES YES YES

Modify network configuration (using Management Console) YES YES

Edit Vista or Designer diagrams YES

Administer software security YES

1. You can use Vista to set different access levels for the different control operations.

2. Supervisors can trigger any event (waveform recording, etc), while Operators, Controllers and Users can only

trigger some events (such as resets).


52/339



4. ClickAddUser.

5. TypetheSupervisorpasswordwhenprompted.ClickOK.

6. ClickOKattheprompttoaddtheuser.

NOTE

Keep a list of your ION Enterprise user accounts and their associated passwords in a safe place. Update

the list as you add users, remove accounts, and change passwords, because you cannot recover a lost

password (i.e. you will need to remove and re-add the user if this happens).

DuringtheIONEnterprisesoftwareinstallation,twodefaultusernames(guestandsupervisor)werecreated,bothwithadefaultpasswordof0(zero).Boththeseusernameshavesupervisorlevelaccess,sothedefaultpasswordshouldbechangedforsecurityreasons.

Changing the Password

1. Select

the

user

name

associated

with

the

password

you

want

to

change,

then

clickChangePassword.

2. TypetheoldandnewpasswordintheOldPasswordandNewPasswordboxesrespectively,thentypethenewpasswordagainintheConfirmnewpassword

box.ClickOK.

3. ClickOKattheprompttoconfirmthepasswordchange.

NOTE

A users access level can only be set when it is added. To change the access level for the guest account,

you must first remove it.

Removing a UserTheexamplebelowshowshowtousethedefaultsupervisoraccounttodeletethedefaultguestaccount:

1. Selectguest,thenclickRemove.

2. TypetheSupervisorpasswordwhenprompted.ClickOK.

3. Whenpromptedtoconfirmremovaloftheuser,clickYes.

4. ClickOKattheprompttoremovetheuser.

NOTEYou cannot remove the user account that you are currently using.


53/339



License ManagerForadditionaldeviceorclientusersupport(e.g.VistaorReporterclients)foryourIONEnterprisesystem,ortoaddOPCand/orPQDIFoptions,ordertheappropriatelicensefromSchneiderElectric.

Whenyoureceiveyournewlicense,useLicenseManagertoupgradethenumberofsupporteddevicesandclientusersinyoursystem:

1. StartManagementConsole. Loginusingausernamewithsupervisorlevelaccess.

2. ClickTools>LicenseManager.

3. TypethenewproductkeyintheProductKeybox. ClickOK.

WhenyourestartLicenseManager,theSystemInfosectionliststheupdatedsupportinformationfromthenewlyactivatedproductkey. Ifthenewkeysupportsadditionalfeaturesoroptions,thesearemadeavailableimmediately,withouthavingtorestartManagementConsole.

The current product key number,number of devices in the system,and maximum number of devicessupported are listed here.


54/339



Diagnostic ViewerDiagnosticVieweristheIONEnterprisetoolfortroubleshootingnetworkcommunicationsproblemsandrelatednetworkerrors.

Starting Diagnostic Viewer1. StartManagementConsole. Loginwithyourusernameandpassword.

2. ClickTools>System>DiagnosticViewer.

Navigation PanelThenavigationpaneldisplaysIONEnterprisediagnosticsinatreeviewformat.Clickthethe+toexpandthetree,ortocollapseit.

Diagnosticsinformationisgroupedasfollows:

ServerDiagnostics: ContainsdiagnosticsinformationfortheCommunicationsServerandLogInserterservice.

CommunicationsDiagnostics: ContainsdiagnosticsinformationfortheIONEnterprisesites,hardwaredevicesandsoftwarenodes.

Selectaniteminthenavigationpaneltodisplayitsdiagnosticsinformation.

Dock or Hide PanelClickthePin/Unpinbuttononthethenavigationpaneltodock(show)orhideit.

Whenthenavigationpanelishidden,itisminimizedtoabuttonnamedDiagnosticsontheleftsideofthewindow. YoucantemporarilydisplaythenavigationpanelbymovingthemouseovertheDiagnosticsbutton.

Pin/Unpin buttonDiagnostics tabs

Expand/collapsetree

Diagnostics information panelNavigation panel


55/339



Movethemouseawaytohidethepanelagain,orclickthePin/Unpinbuttonwhilethepanelisdisplayedtodockit.

Diagnostics Information Panel

Thediagnostics

information

panel

displays

detailed

data

about

the

state

of

your

powermonitoringsystemanddevices.Thefollowingsectionexplainshowyoucanchangethewayinformationispresentedinthediagnosticsinformationpanel.

Column Sorting and FilteringClickacolumntosorttheinformationinthetableinascendingordescendingorder(indicatedbyanupordownarrow,respectively). Tocancelsortingandreturntoitsdefaultstate,rightclickthecolumnandselectClearSorting.

Whenthemouseispositionedoveracolumn,theFiltericonappearsonthetoprightcornerofthecolumnheader. Clickittoselectandapplyafilterconditiontothedatainthatcolumn. Select(Custom)toapplyoneortwologicconditionstofilterthedata. Tocancelfilteringandreturnthecolumntoitsdefaultstate,rightclickthecolumnandselectClearFilter.

Adjust Column WidthTochangethewidthofacolumn,pointthemousetotherightedgeofthecolumnheader. Whentheresizehandle(doublearrowpointer)appears,clickanddragtoadjustthewidth. Releasethemousetosetit. Toadjustthewidthforbestfit,point

tothe

right

edge

of

the

column

header,

then

double

click

when

the

resize

handle

appears.

Arrange ColumnsTochangetheorderofthecolumns,dragacolumnheadertotheleftorrightofitsoriginalposition,thenreleasethemousetosetitinplace.

Group by ColumnTogroupdataaccordingtothecontentsofaparticularcolumn,dragthecolumnheadertotheareaaboveit(markedDragacolumnheaderheretogroupbythat

column).

Expand

or

collapse

the

groups

by

clicking

the

+

or

button.

To

expandorcollapseallgroups,rightclickthecolumnheaderandselectFullExpandorFullCollapse,respectively.

Sort

Filter


56/339



Toungroup,dragthecolumnheaderbacktoitsoriginalposition(orrightclickthecolumnandselectUngroup).

Column Shortcut Menu

Rightclick

the

column

to

display

the

shortcut

menu.

It

contains

the

functions

describedearlier,plustheseadditionalfunctions:

Group By Box

Dragacolumnheaderontothisareaabovethecolumnheaders,togroupdataaccordingtodataappearinginthatcolumn.

Column Chooser

Thisallowsyoutosetwhichcolumnsareshowninthediagnosticsinfomationpanel. Touseit:

1. RightclickthecolumnandselectColumnChooser. TheCustomization

windowdisplays.

2. DragacolumnheaderyouwanttohideanddropitintheCustomizationwindow. Repeatforothercolumnsyouwanttohide.

3. Toshowthecolumnagain,simplydragthecolumnheaderanddropitbackinitsoriginalplace.

Best Fit (all columns)

Selectthistoadjustallcolumnwidthstothebestfit(i.e.withtheleastamountofwhitespace).


57/339



Using the Filter EditorTheFilterEditorisanadvanceddatafilteringtool. Touseit:

1. RightclickacolumnheaderandselectFilterEditor.

2. SpecifythefilterconditionsintheFilterBuilderwindow. Clickanelementtodisplaytheoptionsavailable,thenselecttheoptionyouwanttouse.

Theelementsofthefilterbuilderare:

3. Selecttheandtheyouwanttoapply. Typethetotestfor.

4. Toaddanotherfilter,clickthe+buttononthetop.

5. Selectalogictoapplytothisnewfilter(inrelationshiptothecurrentlyselectedfilter).

6. Repeatstep3.

7. Toremoveafilter,clickthedelete(x)buttonbesideit.

Server DiagnosticsServerdiagnosticsrecordscommunicationproblemsandsimilareventsoccurringfromIONEnterprisesoftwarecomponents.

Communications Server DiagnosticsInformationaboutthecommunicationsserverisarrangedinthesetabs:

ConsoleMessageslistsallNetworkRouterconsolemessagesforthecurrentsession.

ConnectionStatusdisplaysthecurrentstatusofIONEnterprisesoftwarecomponentsconnectedtoNetworkRouter.

TreeStatesdisplaysthestatusofallnodes(hardwaredevicesandsoftwarenodes).

Logic


58/339



TIP

The blank area below the Description column header is a dynamic text search field. Type the wildcardcharacter (*) in front of the text you want to search (for example, *warning). The information panelautomatically displays only those records that match the text you typed in the box.

Log Inserter DiagnosticsTheLogInserterdiagnosticsinformationpanelissplitintotwosections. Thetoppanel(SelectNodes)containstheavailablenodes,whilethebottompanelcontainsthenodedetails.

Resizing the Top and Bottom Panels

Toresizethetopandbottompanels,pointthemouseattheborderwherethetwosectionsmeet. Whentheresizehandleappears,clickanddragthemouseupordowntomovethehorizontalborder. Releasethemousetosettheborder.

Docking or Hiding the Select Nodes Panel

Similartothenavigationpanel,youcanhidetheSelectNodespanelbyclickingitsPin/Unpinbutton. Whenthispanelishidden,itisminimizedtoabuttonnearthetopleftcorner,namedSelectNodes. PointthemousetothisbuttontotemporarilyshowtheSelectNodespanel.Movethemouseawaytohidethepanel

again(orclickthePin/Unpinbuttonwhilethepanelisdisplayed,todockit).

Select Nodes to Display

IntheSelectNodespanel,selectthecheckboxbesideanodetodisplayitsdiagnosticsinformation. Clearthecheckboxtohidethatnodesdiagnosticsinformation.

Iftherearemanynodes,andyouwanttodisplayonlyafewofthem,rightclickthecheckboxarea,thenselectClearAll. Selectthenodesyouwanttodisplay.

Dynamic text search field

Hidden navigation panel

Check boxes

Pin/Unpin button

Resize handle


59/339



Todisplayallthenodesagain,rightclickthecheckboxareaandselectSelectAll.

Node Details

Thenodedetailsareorganizedinthesetabs:

NodeInformationdisplaysLogInserterstatisticsfortheselectednodes.

NodePerformancedisplaysaggregatelogperformancestatisticsfortheselected

nodes.

LogPerformancedisplayslogperformancestatisticsforeachlogintheselectednodes.

Maximizethewindowtoseemoreofthediagnosticstables. Scrollbarsautomaticallyappearwhenthereismoreinformationthancanfitinthewindow.

Communications DiagnosticsCommunicationsDiagnosticsliststhesitesconnectedtotheworkstation. SiteOverviewsummarizesthediagnosticsinformationfromallsites.

Site OverviewDiagnosticsinformationforthesitesarecontainedinthesetabs:

SiteSummarydisplayscommunicationsstatisticsforeachsite.

NetUserStatusdisplaysthenumberofIONprogramscurrentlyinthequeue(awaitingprocessing),andthetotalnumberofIONprogramsalreadyprocessed.

NOTE

Requests and responses transmitted between the ION Enterprise components are referred to as ION

programs.

Site/Device DiagnosticsDiagnosticsinformationforsitesandindividualdevicesaresummarizedinthesetabs:

CommunicationStatusdisplayserrorratesandconnectionstatisticsfortheselecteddevice. ThefollowinginformationisavailablefromtheCommunicationsStatustab:

Column Description

Node The device (or software node) name.

Requests The number of communications requests transmitted to the meter.

Responses The number of successful responses received.

Total Errors The total number of errors.


60/339



SiteStatusdisplayssitestatisticssuchasconnectionstatusandtotals.

Polling

Statusdisplays

the

number

of

programs

currently

in

the

queue

(awaitingprocessing)andthetotalnumberofprogramsalreadyprocessed.

Additional Commands

Diagnostic DetailsOnthediagnosticsinformationpanel,doubleclickarowtodisplayitsDiagnosticDetailsscreen.

Total Error Rate The ratio of Total Errors to Requests.

Sliding Error Rate The error rate in the last 64 requests. This could indicate a trend in communications performance.

Average Response Average time in seconds for the meter to respond.

Last Response The last response time, in seconds.Timeouts The number of timeout errors. A timeout occurs when no data is received in response to a request.

Bad Checksums The number of bad packets received, i.e. those that failed the error-detection checksum.

Incomplete Frames The number of incomplete packets received, i.e. those that did not have all the expected bytes.

Bad Frames The number of received packets that had an internal error.

Broken Connections Number of times the connection was lost to the meters on a site.

Hardware Errors Number of errors reported by the computers communication hardware.

Misc Errors Number of other errors that do not fit any of the above descriptions.

Column Description

Double-click to displaymore details.


61/339



UsethePreviousandNextbuttonstoviewthedetailsoftheotherdevicesonthatsite.

Tocopyinformationtotheclipboard,clicktoselectit,thenpressCTRL+C.

Update/Reset/Copy All/OptionsRightclickthediagnosticsinformationpaneltodisplaytheUpdate,Reset,CopyAll,andOptionscontextmenu.

Thecommandsperformthefollowingfunctions:

Refresh Tree ViewIfyouaddanewdeviceinManagementConsolewhileDiagnosticViewerisopen,youcanrefreshthetreeview(todisplaythenewdevice)bycollapsingthenexpandingtherootnodeofthetree(i.e.IONEnterpriseDiagnostics).

Right-click Option Description

Update Refreshes the information in the diagnostic table.

Reset Resets the information in the diagnostic table.

Copy All Copies all selected information to the clipboard.

Auto Scroll

Enabled by default, this Communications Server Diagnostics optionautomatically scrolls and selects the latest console message. Clear thisoption to disable scrolling (i.e. select and view an older console messagewithout jumping to the latest one when Diagnostic Viewer refreshes).

OptionsDisplays the option to change the diagnostics refresh rate. Note thatchanging this value affects ION Enterprise performance.


62/339



Communication Status vs. Site StatusThissectionexplainsthedifferencebetweenthestatisticsprovidedontheCommunicationStatustabandthoseontheSiteStatustab.

TotalErrorsintheCommunicationStatustabisanIONSiteServicederived

statistic,while

Bad

Responses

in

the

Site

Status

tab

is

aclient

derived

statistic.

Toexplainthisdifference,considerasituationwhereadirectsiteisexperiencingtimeouts. Communicationswiththedevicewillbeattemptedaccordingtotwoparameters:ConnectAttempts(anadvancedsitepropertyintheManagementConsole)andMaximumAttemptsMultiple(anadvanceddevicepropertyintheManagementConsole). Multiplyingthevaluesofthesetwopropertieswilldeterminethenumberofattemptsmadetoreestablishcommunicationswiththedevice.

Forinstance,ifConnectAttemptsissetto1andMaximumAttemptsMultipleissetto3,thedevicewillgoofflineafter3attempts(i.e.1x3).

TheTotalErrorsstatisticincreasesbyoneeverytimeIONSiteServicedetectsatimeout. However,theBadResponsesstatisticonlyreportsaproblemifthedevicegoesoffline(i.e.whenConnectAttemptsandMaximumAttemptsMultipleareexceeded).

Usingtheaboveexample,considerthecasewherefourtimeoutsoccurredandthedevicewentoffline. Inthiscase,TotalErrorswouldincreasebyfour,whileBadResponseswouldonlyincreasebyone. Ifonlytwotimeoutsoccurred,TotalErrorswouldincreasebytwo,whileBadResponseswouldnotchange.


63/339



Device UpgraderUseDeviceUpgradertoupgradethefirmwareonasinglemeter,oronmultiplemetersofthesametype,inasinglesession. Supervisorlevelaccessisrequiredtoupgradedevices.

NOTE

To reduce the risk of upgrade errors, make sure the computer power option is set to always stay on and

screensavers are disabled. If using a laptop, plug it into a wall outlet and set the power option to do

nothing if the lid is closed.

Ifyouhavedatainthemeteryouwanttokeep,makesureyousaveitbeforeupgrading. Storeddatainthemetersmemoryiscompletelyerasedduringafirmwareupgrade.Thisdataincludeswaveforms,datarecorders,minandmaxvalues,andintegratorvalues(e.g.kWh).

Using Device Upgrader1. Obtaintheapplicableupgrade(.upg)filesforyourdevicefromyourTechnical

SupportcontactatSchneiderElectric.

2. Savethefilesinaneasilyaccessedfolderonthecomputer.

3. StartManagementConsole.

4. ClickTools>System>DeviceUpgrader. Afterreadingthetipsandwarningsabouttheupgradeoperation,clickOK.


64/339



5. TheDeviceUpgraderwindowdisplays.

6. SelectyourdevicefromtheListDevicesofTypebox.

7. IntheSelectRevisionsection,clickSelectFile. Locateandselecttheupgrade(.upg)filethatyousavedinstep2,thenclickOpen.

8. SelectthedevicenameyouwanttoupgradeintheSelectDevicestoUpgradebox. Toselectmultipledevices,holddownCTRLwhileclickingeachdevice.

9. TheSave/RestoreFrameworkcheckboxisselectedbydefault. Thiskeepsacopyofyourcurrentframeworktemplateduringtheupgrade.Afterthefirmwareupgradeiscomplete,DeviceUpgraderrestoresyourframeworktemplate.

NOTE

The Device Upgrader loads new meter firmware that does not contain any framework templates. If you

want to preserve customizations you have made to your device framework, make sure Save/Restore

framework is selected. However, if you intend to replace the existing meter framework with a new one

(e.g. a new default meter template you downloaded), clear Save/Restore framework.

10. Ifyouareupgradingmultipledevices,specifyintheFailureHandlingareahowtheDeviceUpgraderrespondstoanunsuccessfulupgrade:

SelectHaltAfter,thenenteranumberintheboxtospecifyhowmanyattemptsDeviceUpgradershouldmakebeforestoppingduringafailedupgrade. Bydefault,theutilityissettostopafterthefirstfailedupgrade.

SelectIgnoreAlltoattempttoupgradealloftheselecteddevicesregardlessofthenumberofdevicesthatfailtoupgrade.

11. ClickUpgradetoupgradetheselecteddevices.

TheUpgradeStatusboxshowsthestagesoftheupgradeprocess. Thecompletedprogressbarindicateswhatpercentageoftheupgradeiscomplete.EachcompletedupgradeislistedintheUpgradeStatusbox.


65/339



Firmware Upgrade Error CodesThistabledescribesthevariouserrorcodesthatmayoccurwhenyouupgradeyourdevicesfirmware.

Error Code Description

0, 1, 2, 3, 4, 5, 6, 7, 8, or 9 Indicates a negative acknowledgment to a request. Contact Technical Services for assistance.

100Device timed out while downloading firmware. Probable causes include: poor communication or thedevice stopped functioning.

101, 102, 103, 104, 105 Indicates a bad response to a request. Contact Technical Services for assistance.

manual ion enterprise

Documents