FOCUSING ON YOUR SUCCESSMANUFACTURING

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LISTEN TO OUR CUSTOMERS TO PREPARE FOR WHAT’S NEXTChange! As a manufacturer you’ve been living with change from the outset. Indeed, it may have been change that inspired you and your company to enter the industry and prosper. So let’s be honest, there’s probably not a lot we can teach you about it—which is good, because that’s not our job.

Rather, we’re in the business of making sure you’re as prepared as possible for whatever comes your way, even the unknown. In fact, especially the unknown. Although we’re a software vendor, our primary goal is to provide you with solutions that deliver the business outcomes you desire—so that your customers, too, can achieve their goals and become as satisfied as ours (Over the past 10 years, IFS customers have reported twice the ROI of their competitors).

This booklet is a brief glance at IFS customers from across the manufacturing spectrum. We’ve been sharing our expertise with them for anything from a couple of years to a couple of decades. What they all had in common was the need to cope with change and turn it into opportunity. Now they’re growing, fulfilling their potential, seeing greater opportunities and achieving—even exceeding—their target outcomes.

But enough from us.

Read on to discover how manufacturers are using IFS Applications™ and drawing on IFS expertise in a variety of settings around the globe. And measuring ROI in more than just dollars and cents.

For more information about our result-driven ERP software, please visit IFSworld.com/manufacturing or contact us at your local IFS office.

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IFS EXPERTISE INCREASES CUSTOMER VALUE, IMPROVES REVENUE AND OPTIMIZES THE MANUFACTURING SUPPLY CHAIN

Expected outcomes include:

• Increased revenue

• Improved quality

• Optimized the supply chain for manufacturing

• Enhanced customer value

Since 1998, NEC and IFS have been pooling skills, knowledge and expertise to create mutual business advantage. NEC is not only a valued IFS customer, the Japanese leader in IT products and services is also an important partner. Now, NEC is entering the next phase of its development with IFS products and expertise playing a key collaborative role.

NEC

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“Our project went well and I think there are two major reasons for that. The quality of IFS Applications is one, proven by the fact that there were no critical problems after go-live. The other is the support we received from experienced IFS staff throughout the project.”

MR. KOJI SAGA, SENIOR MANAGER, SUPPLY CHAIN MANAGEMENT DIVISION OF THE SYSTEM PLATFORM BUSINESS UNIT.

With any beta program there will be risks, but we have a lot of confidence in IFS and that allowed us to proceed without concern. The people in R&D at IFS definitely understand the product and they were able to help us understand how and why they did things and we’ll be able to utilize the system better thanks to their knowledge.

JAY GNUSE, INFORMATION TECHNOLOGY DIRECTOR, CHIEF INDUSTRIES

“THE BIGGEST ROI FOR US IS ACCESS TO INFORMATION IMMEDIATELY”Chief Industries has been using IFS Applications for the past 10 years to help it maintain high levels of customer service in a dynamic marketplace. A key benefit of using IFS Applications is the level of flexibility it provides in terms of making unforeseen modifications—mostly resulting from changes in customer demand or aligning new divisions or acquisitions with the rest of the company—to fit business processes.

Working with IFS, Chief Industries gets:

• A team of experts that enable the company to increase customer value

• A highly flexible solution that is easily modified

• An opportunity to shape the end product

• Training opportunities that result in greater understanding

CHIEF INDUSTRIES

Founded in 1954 as a construction company in Grand Island, Nebraska, Chief Industries offers a range of storage and material handling products for agricultural use that includes catwalks, tower systems and aeration systems. Chief also manufactures modular homes and designs and manufactures metal buildings used for industrial, agriculture, retail, government and public buildings, such as schools and churches.

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“MOST IMPORTANT? IFS EXPERTS TRULY WANT TO HELP US SOLVE OUR PROBLEMS”

ERP software and expertise from IFS give Jotun:

• More standardized business processes that provide better control, greater efficiency, and enhanced global collaboration

• Global solutions, such as a central database for recipes, to ensure real-time access to relevant information worldwide

• Industry solution that creates conditions for a future-oriented IT strategy

Jotun, a Norwegian chemicals company dealing mainly in decorative paints and performance coatings, has created a strong global brand by focusing on quality, brand management and standardized business processes. IFS Applications has played a major role in the latter. In partnership with Accenture, IFS successfully implemented IFS Applications at Jotun’s Norwegian operations. During the period, Jotun experienced a substantial increase in revenue. More recently, IFS and Jotun have collaborated to develop a standardized package that supports Jotun globally with the relevant legal and best practice business requirements necessary to run its operations in over 100 countries.

JOTUN

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We chose IFS for two reasons; it’s culture and value matched ours and it had the capacity and agility to meet our requests and requirements in a long-term collaboration. We’re not an easy customer, but we felt IFS truly wants to help us solve our problems. That’s the most important part.

MORTEN FON, CEO, JOTUN

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IFS’s expertise in the automotive industry and its strong global presence were key factors in our decision to select an IFS solution.

KEVIN BATE, ERP IMPLEMENTATION MANAGER, LINAMAR

ACCESS TO EXPERTS WAS KEY TO SOFTWARE SELECTIONHeadquartered in Guelph, Canada, Linamar Corporation is a leading-edge supplier of engine, transmission, driveline, modules and systems and mobile aerial work platforms. An IFS customer for over 10 years, Linamar has more than 28,000 employees at 60 plants worldwide with revenue in excess of CAD $6 billion. IFS Applications is enabling Linamar to manage complex supply chains and a diverse range of business processes in the automotive and other industries.

Working with IFS means that Linamar can:

• Track all information in a single system

• Make better decisions related to investment and customer care

• Streamline inventory control

• Better meet customer compliance requirements like MMOG/LE

• Utilize IFS experts to test and facilitate the introduction of new processes

LINAMAR

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MILLION-DOLLAR SAVINGS AND BETTER ROI THROUGH GREATER EFFICIENCY!Shawcor Ltd is a global energy services company, specializing in products and services for the pipeline and pipe services, and petrochemical and industrial segments of the oil and gas industry and other industrial markets.

Delivering on promises in a dynamic market like oil and gas means adapting to constant change, often in remote areas around the globe. This requires clear insight into operations with information that is accurate and up to date. Shawcor uses IFS Applications to achieve this, saving millions of dollars in the process—and that’s just in one area of their business. Productivity and efficiency have also increased, with smoother supply chain operations as a result.

Other benefits Shawcor is achieving include:

• Lean manufacturing

• Million-dollar savings on inventory

• Better ROI through greater efficiency

• Enhanced, up-to-the-minute business intelligence

SHAWCOR

• More efficient resource planning and scheduling

• Leaner back-office processes

• Savings and improved cash flow with mobile solutions

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This has allowed us to save money and put our resources in the right place, such as our iron and ore material, which could be sitting at one warehouse not being used, and we can move that and utilize it at another warehouse. We’re saving millions of dollars with this one area of our business alone.

DEAN GIBB, VP OF INFORMATION TECHNOLOGY, SHAWCOR

IFS Applications has delivered process efficiency and a level of automation that would have been a significant challenge with our previous IT applications. We will be able to build on this platform and further drive additional process efficiencies to deliver financial savings.

CHRIS OWEN, DIRECTOR OF IS AND PROCESS MANAGEMENT & DEVELOPMENT, WHITWORTHS

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GREATER EFFICIENCY AND FINANCIAL SAVINGS Whitworths is the largest dried fruit, home baking and snack products company in Europe. Sourcing raw materials from 43 different countries worldwide, Whitworths has a long and complex supply chain in addition to a sophisticated system of business processes on site. With IFS Applications it is driving efficiencies across almost every aspect of the organization to evolve its business process control system.

With IFS Applications, Whitworths get:

• Automation, with hand-held scanners that improve reliability and accuracy of data entry

• Traceability that satisfies customer audit standards for product traceability in the event of a product recall

• Management information, with more and better data captured from daily operations than with the previous solutions

• Organizational control, to restrict transactions and implement authorization levels based on user profiles and level of authority

WHITWORTHS

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GLOBAL PROCESS OPTIMIZATION TO DRIVE PROFITABLE SUCCESSAs a highly specialized producer of drive systems, Swiss-based maxon motor has an extensive standard product program. In addition, many of the systems are custom-developed and produced for international customers at three sites. Similar demands were made of the IT solution as it would have to support the company’s business processes. With the group-wide implementation of ERP software from IFS, the company has standardized and optimized its business processes worldwide.

With IFS Applications, maxon motor gets:

• Leading expertise from IFS consultants who understand the industry

• Enhanced process quality throughout the group

• Faster access to information and standardized business processes

• Greater agility in meeting new requirements

• Greater scaleability and adaptability

• Openings for further streamlining and optimization

MAXON MOTOR

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IFS Applications supports our agile product development, material handling and production processes, also providing a solid foundation for streamlining order processing. Another challenge is to roll out these elements throughout the organization. This made it especially important that IFS had the know-how and global presence to collaborate with us in implementing the solution worldwide.

DANIEL HOLZER, CIO AND MEMBER OF SENIOR MANAGEMENT AT MAXON MOTOR

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We have a philosophy of partnering with our customers to find solutions that benefit those customers. IFS has a similar approach—they want to be an integral part of our business. Overall, I’m impressed with the network of partnerships that IFS has established. The partners complement IFS’s functionality and expertise nicely, providing a complete solution tailored to our specific requirements. We have seen measurable success in achieving production efficiencies, resolving non-compliance, reducing compliance costs, delivering best practices and knowledge sharing.

GERALD NAKAMURA, CIO, WILLAMETTE VALLEY COMPANY

HIGHER PROFITS AND MORE SATISFIED CUSTOMERS Willamette Valley Company manufactures coatings, fillers, adhesive products, customized robotic equipment, and other products for the wood industry and other industries in need of innovative solutions. As a global, mixed-mode manufacturer, the company needed an enterprise system that was flexible enough to meet its rapidly changing business needs and customer demands. After deploying IFS Applications at all eight of its manufacturing sites, WVCO is nimbler, more efficient, and more profitable.

Working with IFS experts gives Willamette Valley Company:

• Enhanced customer satisfaction

• Increased sales

• Greater agility

• Better-informed decision making and analysis

• Consistent business processes

• Ease of use

WILLAMETTE VALLEY COMPANY

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MORGAN MOTOR COMPANY

“IFS…FUNDAMENTAL TO OUR GROWTH AND FUTURE FOR THE NEXT 100 OR 200 YEARS” Morgan Motor Company is a family-owned manufacturer that hand-builds iconic British sports cars, famous the world over for their unique blend of craft, heritage and pure driving experience. The Morgan Motor Company Ltd. was established in 1909 by H.F.S. Morgan with the design of the now iconic Morgan Three-Wheeler. The ethos at Morgan has remained unchanged for over 100 years: from research and design, to paint and trim, every Morgan is coach built for the customer at Morgan’s Pickersleigh Road factory at the foot of the Malvern Hills in the UK.

IFS helps Morgan stay true to its traditions while embracing the modern by enabling:

• Consolidation from eight systems onto a single platform with a single source of data

• 25–30% increase in staff time efficiency

• Increased customer satisfaction

• More accurate data throughout the business

• Final product that lives up to expectations of dealers and buyers

• Unique car specification job process reduced from hours to seconds

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I see IFS Applications as the real foundation for the business. Without making this change we would be unable to move forward with the business. If we are not progressing as a business, we are failing to prepare the company for its second century in business. It’s partners like IFS that are really that fundamental to our growth and future for the next 100 or 200 years. We looked for a solution that could handle manufacturing, sales, spare parts. Actually, IFS Applications was the only system I felt could do this out of the box.

GRAHAM CHAPMAN, TECHNOLOGY DIRECTOR, MORGAN

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INDUSTRY 4.0

SMART FACTORY

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WHAT’S WAITING DOWN THE LINE?Looking at manufacturing today, key questions need to be answered. Here are a few of the hottest topics:

These and others are the issues we see today. What’s further down the road is hard to guess. With IFS Applications and the expertise we offer, however, guessing is the last thing you’ll have to do. Like the customers in this booklet, who have faced and overcome the obstacles change put before them over the years, with IFS you’ll always be ready for what’s next and take change in your stride.

Are you running a smart factory? Planning to do so? Wondering how to get there? This is our take on it.

And what about Industry 4.0? Are you ready to reap the benefits? This can help.

Wondering how artificial intelligence (AI) and advances in robotics will affect your business? Share our reflections and expertise.

What are your thoughts on cloud solutions? How do you plan to run them? What about security? This is what we think.

And when you’ve got all your bits and pieces together, how to you get the most out of them? A user-friendly interface is a great advantage.

www.tinyurl.com/smartfuture

www.tinyurl.com/ embracedisruption

www.tinyurl.com/ AIinvestments

www.tinyurl.com/ IFSCloud

www.tinyurl.com/ aurenaUX

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IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 3,500 employees supports more than 10,000 customers world-wide from a network of local offices and through our growing ecosystem of partners. For more information about IFS, visit IFSworld.com

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