maplin academy swannone module a jan2016€¦ · swann security campus beginners level - a....

LEARNSELL GRO

W

SWANNONEINTRODUCTION

MODULE

A

SWANN SECURITY CAMPUS

BEGINNERS LEVEL - A. SWANNONE

LEARNSELL GRO

W

BEGINNERS LEVELMODULE A. SWANNONE INTRODUCTION

2



SSWW NNSECURITY ACADDDEEEMMMMMYYYY

LEARNSELL GRO

W

A. MODULE OUTLINEA.1 Introducing SwannOne

A.2 How Does it Work?

A.3 Feature Overview

A.4 The App

A.5 Easy Set Up

A.6 Sound Alerts

A.7 Smart Hub

A.8 Soundview Outdoor Camera

A.9 Soundview Indoor Camera

A.10 Window/Door Sensor / Motion Sensor

A.11 Outdoor Siren

A.12 Smartplug & Key Fob

A.13 Compatible Products

A.14 What’s Included

A.15 Alarm Starter Kit

A.16 Video Monitoring Kit

A.17 Extra Services

A.18 SwannOne at a glance

A.19 Tips on Selling SwannOne

A.20 Course Exam

3



SSWWAAWWW NNSECURITY ACADDDEEEMMMMMYYYY

LEARNSELL GRO

W

4

A.1 INTRODUCING SWANNONE

Imagine being able to control all the security devices in your home from the palm of your hand.

It’s possible with SwannOne™.

Swann has been a trusted name in home security for more than 27 years. Now SwannOne™ takes its award-winning technology to the next level with cleverly designed features to make your life easier.

With just a few taps on your Smartphone or tablet, you’ll have complete control over:

• Video monitoring of your home or business• Activity triggered sensors, alarms and sirens• Energy management and temperature control• Sound alerts from in and around your premises• Smart lighting and door locking

and much, much more.

SwannOne™ has been designed to adapt to your lifestyle, with extra features to connect to professional monitoring on-demand, cloud video storage, as well as additional cameras and sensors if you need them.

SwannOne™ also has innovative audio analytics that can notify you of important sounds such as glass breaking, a baby crying, smoke or carbon monoxide alarms, and even gun shots.

Best of all, SwannOne™ is easy to install by yourself. And instead of messy cables, it uses the latest wireless technology.

It’s one solution for complete security.

An integrated smart home & security solution

ONE SOLUTION.COMPLETE SECURITY.

TemperatureControl

Entry & MotionDetection

SmartphoneAlerts

Glass BreakageDetection

Live VideoStreaming

Remotely ControlAppliances

AlarmActivation

LightingControl

ProfessionalMonitoring

KeylessEntry

EnergyManagement



5


LEARNSELL GRO

W

A.2 HOW DOES IT WORK?The Smart Hub connects to the Internet via your existing router in 3 easy steps

Modem Router

Key Fob

Indoor Camera Outdoor

Camera

Smart Plug

Motion Sensor

Window/Door Sensor

Outdoor Siren

Wirelessly connect your devices to the Smart Hub

Download the free app to control your SwannOne™ home on Smartphone

Connect your devices & control your master settings using your SwannOne™ account via your Internet browser

onnect your devices & contr

Smart Hub

MoModedem

1

2

3



6LEARN

SELL GROW

A.3 FEATURE OVERVIEWSAFE & SECURE FOR PEACE OF MIND

• Activate 3 simple customizable modes – Home, Away & Night

• Detect movement & the open/closed status of doors & windows

• Enjoy live streaming of HD video during the day or night

• Be protected with AES encryption on all communications for 100% privacy

KNOW WHAT’S HAPPENING AT ALL TIMES

• Receive alerts on your Smartphone or tablet if movement is detected or if someone else arrives home

REMOTE CONTROL YOUR APPLIANCES &ENERGY USAGE

• Switch on & off plug-in appliances remotely with the ability to check in to see if an appliance has been left on

• Set rules to automate appliances on a schedule Activate the smart thermostat to automate heating & cooling to suit your needs

• Monitor your energy use & save on your electricity bills

HEAR WHAT’S HAPPENING WITH INTELLIGENT SOUND ALERTS

• Built-in microphones detect sounds & let you know if an incident occurs

• Detect the sound of a glass window or door breaking with advanced analytics

• Additional sound alerts are available including smoke detection, carbon monoxide & car alarms, baby crying & gunshot detection

REMOTE LOCK & ACCESS CONTROL

• Remotely control entry in & out of your property with Kwikset locks

• Schedule temporary access to your home (optional plan) for family members, friends or tradespeople

GET EMERGENCY RESPONSE IN MINUTES

• Optional professional monitoring on-demand (Professional UL approved) with rapid response from emergency services (ie police, fire department, ambulance)

EASY INSTALLATION & SET-UP

• No need for drilling holes with easy mounting using 3M Command™ strips

• Easily transportable around your home or if you move

• On-line help & 24/7 technical support available to get you up & running

OPTIONAL CLOUD VIDEO STORAGE

• Retain video & audio evidence with safe storage of incidents in the cloud

• Have even greater peace of mind knowing the last 7 or 30 days of video footage are recorded (optional subscription plans available)

Compatible with Download from

* Source: Swann Ranks #1 in Market Share according to IHS Research: World Market for Consumers & DIY Video Surveillance Equipment, November 2014

Smartphone Controllable

Easy Setup Pay As You Go Option

Global Leader in DIY Security*

Expandable



7


LEARNSELL GRO

W

A.4 THE APP

7

The SwannOne™ app brings your smart home to life, allowing you to monitor and control your system from anywhere.

As your needs change and technology advances, your SwannOne™ system will continually be developed and enhanced and you will receive software updates which will allow you to get even more out of your SwannOne™ smart home.

Control everything using your SwannOne™ Account & the FREE App



8LEARN

SELL GROW

A.5 EASY SETUP

EXPANDABLE TOYOUR NEEDSTo get even more out of your SwannOne™ system, you can select from a range of flexible plans which are available for purchase on a Pay as You Go (PAYG) basis or monthly subscriptions with no long lock-in contracts.

The paid services will provide you with the ability to add additional users to your system, enhanced automation and rules capabilities, access to multiple properties, additional sound alerts, cloud video storage & professional services including centralized security monitoring.

Visit www.SwannOne.com to find out more about how the SwannOne™ service options can help provide complete peace of mind.

PLUG & PLAYOUT OF THE BOXWhen you register with SwannOne™ you will have access to the Home Essentials Plan. This entitles you to the following advantages FREE OF CHARGE:

Notifications Email alerts & Smartphone push notifications for 2 users

Appliance Control Turn appliances on, off & create schedules

Live video Streaming Real-time footage of what is going on at your home

Intelligent Sound Alerts

Includes access to the glass window & door breakage sound alerts

Your SwannOne™

AccountA user portal allowing you to control your SwannOne™ system & customize it to the way you like it - manage your contacts, personal details, change rules & more.



9


LEARNSELL GRO

W

A.6 SOUND ALERTSSwannOne™ listens & learns with state-of-the-art audio analytic technology, with microphones in the Smart Hub, Sensors & Cameras to let you know when key sounds are heard in your home or business. The system can be programmed to send you an alert &/or trigger other responses such as video recording or setting off a siren. It’s up to you!

1. Select the sounds that are important to you

GLASS BREAKAGEKnow when there is a glass breakage from a door or window, with the ability to differentiate window panes from bottles & glasses.Standard with SwannOne™

BABY CRYINGKnow when your baby is crying & program SwannOne™ to send you an alert &/or access your SoundView camera to see what’s happening. It's peace of mind 24/7.Included in the Home Optimizer plan

SMOKE & CO ALARMSSwannOne™ is programmed to

recognize all common smoke & carbon monoxide alarm sounds.

You can add SwannOne™ to be the eyes & ears in

your smart home & save money by not having to

change your current fire & smoke detection

infrastructure.Included in the

Home Optimizer plan

GUN SHOTSBe alerted if there is a

gun shot with all common gun makes & models

included & the ability to differentiate between a real gun

shot & a sound from a TV.Available as an add-on to the Home Optimizer plan

2. You decide how SwannOne™ responds^

Turn on a Siren

Commence Video Recording

Email Alerts or Push Notifications

& more...

With a powerful rules engine you decide what happens after sounds are heard.



10


LEARNSELL GRO

W

A.7 SMART HUB

Sound Alert – Glass Break


Wireless

Glass Breakage Detection

Secure

Easy Setup

Expandable

COMPATIBLE WITH DOWNLOAD THE FREE APP

Control & secure your whole home from your Smartphone



11LEARN

SELL GROW

YOUR SMART HOME STARTS HERE

Use the Smart Hub as the starting point of your SwannOne™ system then add devices such as alarm sensors, smart plugs, cameras, sirens & more to create your own secure smart home

CUSTOMIZABLE TO YOUR NEEDS

Activate 3 simple mode control settings (Home, Away & Night) & customize each to your preferred settings

ALWAYS KNOW WHAT’S HAPPENING

Receive alerts when activity occurs, with instant push notifications & emails on your Smartphone or tablet

CONNECT WIRELESSLY WITH EASE

Connect to other devices wirelessly using cutting-edge smart home technologies including Wi-Fi & ZigBee with easy connection to the internet wirelessly or via Ethernet cable (included)

LISTEN FOR IMPORTANT SOUNDS

With a built-in microphone the Hub listens & can notify you of glass door & window breakage, with other intelligent sounds alerts (including smoke & carbon monoxide alarms, baby crying & gun shots) available via optional plans*

PROTECT YOUR PROPERTY & PRIVACY

All SwannOne™ communications including your individual account details are secured with best practice 128 bit AES (Advanced Encryption Standard) encryption for security of data & 100% privacy

CONTROLLABLE ON A SINGLE APP

Download the free SwannOne™ app for iOS or Android devices to monitor & control the system wherever you are, 24/7

SECURITY YOU CAN RELY ON

Set & forget with mains powered operation & built-in battery back-up for up to 4 hours in the event of a power outage

DESIGNED FOR TODAY’S WORLD

The Smart Hub is built for form & function: the top is removable revealing storage for a portable 2.5” hard drive & USB port to conveniently recharge Smartphones, tablets, other USB devices or to back-up recorded video

EXPANDABLE FOR PEACE OF MIND

Expand SwannOne™ for complete peace of mind with optional pay-as-you-go service plans available including centralized professional monitoring, cloud video storage & more*

A.7 SMART HUB

Product Code: SWO-HUB01K* Additional fees may apply



12


LEARNSELL GRO

W

A.8 SOUNDVIEW OUTDOOR CAMERAA picture that speaks. A sound you can see.


Smartphone Viewing

Optional Cloud Recording

Detect Motion

Weather Resistant

Night VisionStream Video

Easy Setup

Expandable

Wireless




13LEARN

SELL GROW

A.8 SOUNDVIEW OUTDOOR CAMERA

SEE EVERYTHING IN HD

Enjoy crisp video footage of your home or business in 720p High Definition

KNOW WHAT’S HAPPENING 24/7

Keep an eye on things, day & night with infrared night vision up to 50ft/15m

VIEW ON THE MOVE

View live & recorded video using the free SwannOne™ app on your Smartphone or tablet

ACTIVITY TRIGGERS ALERTS

Receive alerts on your Smartphone or tablet if motion or sounds-of interest are detected, with the ability to activate recording & notify law enforcement

WEATHER RESISTANT CASING

Robust metal construction, sunshield & mounting system is perfect for the outdoors


All SwannOne™ communications including your individual account details are secured with best practice 128 bit AES (Advanced Encryption Standard) encryption for security of data & 100% privacy

CREATE A SECURE, SMART HOME

Combine with the SwannOne™ Smart Hub & other accessories to create your own secure smart home


With a built-in microphone the SoundView Outdoor Camera listens & can notify you of glass door & window breakage, with other intelligent sounds alerts (including smoke, carbon monoxide & car alarms & gun shots) available via optional plans*



Product Code: SWO-SVC02K* Additional fees may apply



14


LEARNSELL GRO

W

A.9 SOUNDVIEW INDOOR CAMERA Indoor Wi-Fi Video Monitoring with Intelligent Sound Alerts


Smartphone Viewing

Optional Cloud Recording

Detect MotionNight VisionStream Video

Easy Setup Expandable

Wireless




15LEARN

SELL GROW

A.9 SOUNDVIEW INDOOR CAMERA

SEE EVERYTHING IN HD

Enjoy crisp video footage of your home or business in 720p High Definition

KNOW WHAT’S HAPPENING 24/7

Keep an eye on things, day & night with infrared night vision

VIEW ON THE MOVE

View live & recorded video using the free SwannOne™ app on your Smartphone or tablet


Receive alerts on your Smartphone or tablet if motion or sounds-of interest are detected, with the ability to activate recording & notify law enforcement

POSITION WHERE YOU NEED IT MOST

Position the camera where you most want to view activity: on the wall, ceiling, counter or desk with easy maneuverabilty thanks to a magnetic connection between base & camera

EASY TO SET UP, EASY TO USE

The SoundView Indoor Camera base mounts to flat surfaces with 3M Command™ strips to enable easy installation & relocation as required. No drilling, no holes!


All SwannOne™ communications including your individual account details are secured with best practice 128 bit AES (Advanced Encryption Standard) encryption, for security of data & 100% privacy

CREATE A SECURE, SMART HOME

Combine with the SwannOne™ Smart Hub & other accessories to create your own secure smart home


With a built-in microphone the SoundView Indoor Camera listens & can notify you of glass door & window breakage, with other intelligent sounds alerts (including smoke & carbon monoxide alarms, baby crying & gun shots) available via optional plans*



Product Code: SWO-SVC01K* Additional fees may apply



16


LEARNSELL GRO

W

A.10 WINDOW/DOOR SENSOR & MOTION SENSOR

Detect MotionDetect Entry


Temperature Indication Easy Setup

Mobile Alerts Requires SwannOne™ Hub

Detects open status of windows/doors & senses temperature,notifying you when changes occur via the SwannOne™ System

Detects movement & room temperature to trigger actions & notify you via Smartphone


Product Code: SWO-WDS1PA Product Code: SWO-MOS1PA



17LEARN

SELL GROW

A.10 WINDOW/DOOR SENSOR & MOTION SENSOR

WINDOW DOOR SENSOR MOTION SENSORDETECT WINDOW & DOOR ENTRY

Detect the open & closed status with a magnetic sensor on either side of window & door frames


If the magnetic sensor is disrupted an audible alarm can be triggered^ & an alert is sent to your Smartphone or tablet

MONITOR THE TEMPERATURE

The Sensor also monitors & reports on room temperature & you can trigger an alert if the temperature goes above or below a level you determine


Download the free SwannOne™ app for iOS or Android devices to monitor & control the Sensor wherever you are, 24/7


Each Window/Door Sensor uses 2 x AAA batteries (included) & mounts to flat surfaces with 3M Command™ strips to enable easy installation & relocation as required. No drilling, no holes!

KNOW WHAT’S HAPPENING

Enjoy peace of mind from mobile alerts & status updates on your Smartphone, tablet or computer when paired with a SwannOne™ Smart Hub**

DETECT MOTION AT ANY HOUR

Detect activity in the most vulnerable areas of your home when you’re not there, at any hour & in any light conditions


If the PIR sensor detects movement an audible alarm can be triggered^ & an alert is sent to your Smartphone or tablet

MONITOR THE TEMPERATURE

The Sensor also monitors & reports on room temperature & you can trigger an alert if the temperature goes above or below a level you determine


Download the free SwannOne™ app for iOS or Android devices to monitor & control the Sensor wherever you are, 24/7


Each Motion Sensor uses 2 x AAA batteries (included) & mounts to flat surfaces with 3M Command™ strips to enable easy installation & relocation as required. No drilling, no holes!


Enjoy peace of mind from mobile alerts & status updates on your Smartphone, tablet or computer when paired with a SwannOne™ Smart Hub**

** Requires purchase of SwannOne™ Smart Hub, Outdoor Siren



18


LEARNSELL GRO

W

A.11 OUTDOOR SIRENProtect your property & deter intruders with an alarm activated external siren, flashing strobe light & alerts to your Smartphone

Control & viewon Smartphone

98dB Siren Flashing Light Wireless

Easy Setup

Requires SwannOne™ Hub

Expandable




19LEARN

SELL GROW

A.11 OUTDOOR SIREN

BAD NEWS FOR INTRUDERS

Deter intruders & notify your neighbors with a loud 98dB siren & flashing LED light, once triggered by motion detected from alarm sensors

CONNECT WIRELESSLY WITH EASE

Connect wirelessly to other devices such as the SwannOne™ Smart Hub, Window/Door Sensors, Motion Sensors, SoundView Cameras & more† with no messy cables to worry about

DESIGNED FOR OUTDOOR USE

With weather & UV resistance the Siren is designed for outdoors & is best situated under eaves, verandas or other sheltered locations


Enjoy peace of mind from mobile alerts, battery life indication & status updates on your Smartphone, tablet or computer when paired with a SwannOne™ Smart Hub†


The Outdoor Siren uses commonly available 4 x D batteries (included) with a long lifespan of more than 1 year from typical usage

Product Code: SWO-OUS1PA



20


LEARNSELL GRO

W

A.12 SMARTPLUG & KEYFOB REMOTE CONTROL


Energy Management Easy Setup

Remotely Control Appliances Range Extension Requires

SwannOne™ Hub

Requires SwannOne™ Hub

ActivateCustom Modes Mobile AlertsEasy Setup

Remotely control plug-in electrical devices & monitor your energy usage

Activate security modes & user-defined actions from your SwannOne™ system


Product Code: SWO-SMP1PA Product Code: SWO-KEF1PA

Smart Plug Key Features

Keyfob Remote Control Key Features



21LEARN

SELL GROW

A.12 SMARTPLUG & KEYFOB REMOTE CONTROL

REMOTELY CONTROL APPLIANCES

Turn any plug-in electrical appliances on or off remotely & schedule regular switch-on & off times from your Smartphone, tablet or internet browser*

CONSERVE ENERGY & ELECTRICITY USAGE

Measure energy consumption, with the ability to modify your usage & save on electricity costs, for any plug-in devices in your home including TVs, DVD players, clothing irons, floor lamps & more


Enjoy peace of mind from status updates on your Smartphone, tablet or computer when paired with a SwannOne™ Smart Hub & add multiple Smart Plugs to create an even smarter home

EASY CONTROL AT YOUR FINGERTIPS

Control the Smart Plug remotely via the free SwannOne™ app or turn on/off manually with push button control & indicator light that illuminates when powered

EXTEND YOUR WIRELESS RANGE

Each Smart Plug acts as a range extender for other SwannOne™ wireless devices such as Window/Door Sensors & Motion Sensors using ZigBee smart home technology

A SMART REMOTE CONTROL

Attach the Key Fob to your house keys & use to activate SwannOne’s 3 modes – Home, Away & Night


Enjoy peace of mind from mobile alerts & status updates on your Smartphone, tablet or computer when paired with a SwannOne™ Smart Hub†

EASY BATTERY OPERATION

Uses a single long-lasting & commonly available 3V lithium coin battery

KNOW WHO’S HOME

Allocate the Key Fob to a family member & be alerted on your Smartphone or tablet whenever they arrive home*

PANIC BUTTON FOR EXTRA SECURITY

Notify someone if you or a loved one need urgent help in your home with a panic button feature for personal safety 24/7

SMARTPLUG KEYFOB REMOTE CONTROL

† Sold separately* Additional fees may apply



22


LEARNSELL GRO

W

A.13 COMPATIBLE PRODUCTS

Works with

LightingINTEGRATE WIRELESS LIGHTING INTO YOUR SWANNONE™ SMART HOME

Integrate Philips Hue wireless lights with SwannOne™ & see how lighting can help to keep your premises & loved ones safe

USE TIMER LIGHTS FOR YOUR SECURITY

Pre-set your lights to come on first thing in the morning, at certain times of the day, night or when you are away for your safety & security

CUSTOMIZE LIGHTING ON YOUR SMARTPHONE

With the SwannOne™ app controlling your system, you can set rules for lights to come on when motion is detected & turn on lights remotely before you or your loved ones arrive home, all from your Smartphone, tablet or computer

WIRELESS TECHNOLOGY LETS YOU UPDATE YOUR LIGHTS WITH EASE

Philips Hue LED lights screw in, are easy to install & you can connect up to 50 lights wirelessly to SwannOne, with the ability to update software & firmware remotely, direct to your light bulbs

USE LIGHTING TO SUIT YOUR MOOD & COLORS

It’s easy to change the tone, brightness, dimness, contrast, white light & spectrum of color to create your ideal lighting mood, all from your Smartphone or tablet

Control the lighting in your home with the ability to turn lights on & off at pre-set times or any hour, remotely via Smartphone


Easy Setup

WirelessRemotely Control Lights

SwannOne™ is compatible with other product ranges that can enhance your smart home. In the coming months we will add more compatible brands & products. You can stay up to date at swannone.com/compatibility.



23


LEARNSELL GRO

W

A.13 COMPATIBLE PRODUCTS

Works withINTEGRATE WIRELESS ACCESS CONTROL WITH SWANNONE™

Integrate Kwikset wireless locks with your SwannOne™ smart home & enjoy the peace of mind from knowing the most vulnerable points at your premises, the doorways, are secure

EASY TO INSTALL, HARD TO BREAK

Kwikset smart locks are built tough, can be installed in minutes with just a screwdriver & without the need for hard wiring. They are also easy to program, use & run off battery power

CONVENIENT & SECURE KEYLESS ENTRY

Once connected to SwannOne™ you can create & use your own personal code or PIN to enter your home using your Smartphone or keypad & you can lock it at the push of a button

YOU CAN DECIDE WHO ENTERS YOUR HOME & WHEN THEY HAVE ACCESS

It’s easy to assign a temporary code or PIN to whoever needs one & delete it when you see fit. There’s now no chance of leaving & losing a key with a tradesperson after their work is complete

CONTROL YOUR LOCKS ON SMARTPHONE

Using the SwannOne™ app to control the locks at your premises, you can decide when to lock or unlock your doors & even unlock a door remotely if a family member arrives at your home unexpectedly

Take control of who enters your property & when with wireless locks, controllable by SwannOne™ on your Smartphone


Easy Setup

WirelessRemotely Control Locks

Locks



24LEARN

SELL GROW

A.13 COMPATIBLE PRODUCTS - COMING SOON

Garage Door Openers Climate ControlWorks withWorks with

REST ASSURED THAT YOUR GARAGE DOOR IS LOCKED WHEN YOU ARM YOUR PROPERTY & CHECK IN AT ANY TIME VIA SWANNONETM ON YOUR SMARTPHONE

You never need to question if you have left the garage door open again. You can check the status of your Chamberlain garage door at anytime via the SwannOneTM app & be alert if intrusion is detected.

SWANNONE SEAMLESSLY INTEGRATES WITH NEST ALLOWING YOU TO ACCESS THE NEST THERMOSTAT VIA THE SWANNONE APP.

Specific rules and schedules can be reated in conjunction with your SwannOne system to ensure your heating is just the way you like it. For example, it can be set to come on just before you get home from work.



25LEARN

SELL GROW

A.14 WHAT’S INCLUDEDConvenient kits which you can scale up or down to suit your needs

Component ProductsSoundView

Indoor CameraSoundView

Outdoor CameraAlarm

Starter KitVideo

Monitoring Kit

Smart Hub – – 1 1Key Fob – – 1 1Window/Door Sensor – – 2 2Motion Sensor – – 1 1Wi-Fi Camera 1 1 – 1Included Sound Alert - Glass Breakage – –



26LEARN

SELL GROW

SoundViewIndoor Camera

SoundView Outdoor Camera

AlarmStarter Kit

VideoMonitoring Kit

Key Features

3 custom modes: Home, Away & Night Receive alerts on your Smartphone

Glass breakage detection – – Detect movement Detect open & closed status of windows/doors – –

Live streaming of video – Night vision video – USB charging port – – Battery backup – – Optional - Smoke & CO, baby, gun shot alerts – – Optional professional monitoring on-demand – – Optional cloud video storage plans – Compatible with ZigBee, Wi-Fi, iOS & Android devices – – Compatible with Kwikset locks, Philips Hue lights etc – –

A.14 WHAT’S INCLUDEDConvenient kits which you can scale up or down to suit your needs



27


LEARNSELL GRO

W


Easy Setup

Alarm Triggers Mobile Alerts

Customizable Settings

Glass Breakage Detection

Secure

Expandable

Detect Entry Temperature Indication

A.15 SWANNONE ALARM STARTER KITSmart alarm security for your home in one simple solution




28


LEARNSELL GRO

W

KIT INCLUDES

• Smart Hub

• Motion Sensor

• Window/Door Sensors x 2

• Key Fob

KEY FEATURES• Control your home security & SwannOne™ household devices on your

Smartphone, tablet or computer from anywhere• Activate home, night & away modes & customize the system settings to

match your security needs• Detect motion in your home or business & receive an alert if anything

out of the ordinary is detected for complete peace of mind• Be notified if your doors or windows are opened unexpectedly or check-

in to make sure your property is secure at any hour• Notify someone if you need urgent help in your home with a personal

safety ‘panic button’ feature

• Monitor specific sounds with built-in microphones to detect & alert you of the sound of glass breaking & more^

^Additional sounds (including smoke & carbon monoxide (CO) alarms, baby crying, gunshot detection & more) are available via optional plans (fees may apply)

A.15 SWANNONE ALARM STARTER KIT

Product Code: SWO-AST01K

o

k-



29


LEARNSELL GRO

W

A.16 SWANNONE VIDEO MONITORING KITSmart alarm security & video monitoring for your home in one simple solution


Smartphone ControllableAlarm Triggers Mobile Alerts

Easy Setup Customizable Settings Intelligent Sound

Alerts

High Definition ExpandableNight Vision

SecureDetect Entry Temperature Indication



30


LEARNSELL GRO

W

KIT INCLUDES

• Smart Hub

• SoundView Indoor Camera

• Motion Sensor

• Window/Door Sensors x 2

• Key Fob

KEY FEATURES• Control your home security & SwannOne™ household devices on your

Smartphone, tablet or computer from anywhere• Activate home, night & away modes & customize the system settings to

match your security needs• See what’s happening at your property day or night with live video

streaming using the free SwannOne™ app• Detect motion in your home or business & receive an alert if anything out of

the ordinary is detected for complete peace of mind• Be notified if your doors or windows are opened unexpectedly or check-in

to make sure your property is secure at any hour• Notify someone if you need urgent help in your home with a personal safety

‘panic button’ feature• Monitor specific sounds with built-in microphones to detect & alert you of

the sound of glass breaking & more^

^ Additional sounds (including smoke & carbon monoxide (CO) alarms, baby crying, gunshot detection & more) are available via optional plans (fees may apply

A.16 SWANNONE VIDEO MONITORING KIT

Product Code: SWO-VMM01K

of



31LEARN

SELL GROW

A.17 EXTRA SERVICES

Home Safe £7.49/mth

Includes everything in:

Home Essentials FREE

For a low monthly fee*, add the following services to make your SwannOne™ smart home even smarter!

Unlimited Notifi cationsEmail alerts & push notifi cations to Smartphone for as many contacts as required

Energy ManagementAccess real-time energy consumption information*

Remote Lock ControlSchedule access or arrange a temporary PIN & receive notifi cation history*

Intelligent Sound AlertsIn addition to window & door glass breakage also receive alerts if the sounds of smoke, carbon monoxide (CO) or car alarms, & baby crying are detected

*Some features only available with the purchase of specifi c devices.

Home EssentialsFREE

When you register with SwannOne™ you will automatically have access to the Home Essentials Plan. This entitles you to the following featuresFREE OF CHARGE:

Notifi cationsEmail alerts & push notifi cations to Smartphone for 2 users

Appliance ControlTurn appliances (such as a heater or iron) on, off & create schedules all from one system*

Live VideoAccess real-time footage of what’s going on at your property*, along with 100MB of incident clips

Custom RulesCreate rules to connect devices in your home according to your needs.eg: Switch to away mode & have heating, lights and locks turn off automatically

Temperature ControlControl the temperature of your home via the SwannOne app*

Intelligent Sound AlertsReceive alerts if the sound of window & door glass breakage is detected

30 Day

FREETRIAL

1. Select an Optimizing Plan

The SwannOne Smart Hub, devices & app turn your home into a secure, smart home. It’s easy to add extra services to your system for complete peace of mind.



32LEARN

SELL GROW

2. Choose from Optional Plans

A.17 EXTRA SERVICESThe SwannOne Smart Hub, devices & app turn your home into a secure, smart home. It’s easy to add extra services to your system for complete peace of mind.

Add

Cloud Video StorageIn addition to live streaming of video,

store your video footage securely using SwannOne’s cloud storage

Two plans for 7 or 30 days (Rolling)

• Unlimited Email alerts & push notifi cations• Cloud Video Recording & Storage• Incident Clip Recording• Sound Alerts – Detects glass breakage,

smoke & CO alarms & baby crying

SwannOne’s cloud storage is a secure storage facility that is accessible by you via the internet. It’s 100% private with industry best practice AES encryption. So, there’s no need to run the risk of recording to a hard drive stored on your premises as all your video clips can be securely stored in the SwannOne cloud and available for retrieval if you need them.

7 Day Plan£5.99

30 Day Plan£18.99

All cloud storage plans are subject to the fair use policy. Charges apply for additional usage. Refer to swannone.com for specifi c inclusions & pricing in your location.

Add

Professional Monitoring On-DemandHave your home or business professionally monitored

Flexible plans from just £7.49*

24/7 Professional Monitoring Service• Alarm Monitoring & Alerts• Connect to Emergency Services• Monitoring of Sound Alerts• Flexible Pay-As-you-Go Plans

SwannOne’s Professional Monitoring On-Demand is fl exible and affordable. Choose a plan that best suits your needs. Whether you would like to have your home professionally monitored just for a weekend getaway or all year round, SwannOne has you covered.

2 DAYS£7.49

LONG WEEKEND (3 days)£14.99

1 WEEK£18.99

1 MONTH£54.99

* Requires a current subscription to the Home Safe Plan. Refer to swannone.com for pricing.

COMING SOON



33


LEARNSELL GRO

W

Accessories Kits

Smart Hub Key Fob Motion Sensor Window/Door Sensor Alarm Starter Kit

SoundView Indoor Camera

SoundView Outdoor Camera Smart Plug Outdoor Siren Video Monitoring Kit

Software

Personalized Account for Computer

Free App for Smartphone & Tablet

A.18 SWANNONE AT A GLANCE



34


LEARNSELL GRO

W

A.18 SWANNONE AT A GLANCE

Extra Services

Compatibility

Works With

PROFESSIONAL MONITORING ON-DEMAND

Professional monitoring for when you're away

CLOUD VIDEOSTORAGE

Record & retain video in the SwannOne™ secure cloud

COMING SOON

ThermostatSmart Locks

& more

Lighting

SmartplugSmartplug

COMING SOON



35LEARN

SELL GROW

A.19 TIPS ON SELLING SWANNONE1. STARTING THE CONVERSATION

“Are you interested in a flexible home security and control system with no long-term commitments?”

1A.

“Are you looking for a solution that’s easy to use and compatible with other smart brands?”

3. INSTALLATION

“You probably don’t want to run wires through your house, do you?”

3A.

“SwannOne is very simple to install, and most of the hardware installs without running cables or putting screws in your walls.”

3B.

“All sensors mount with standard 3M Command Strips, which are included”

3C.

“Everything is wireless – the sensors are battery-powered and completely wireless, using industry-standard ZigBee wireless”

3D.

“The cameras use your local WiFi network, though they do need main power”

2. REMOTE SECURITY AND MONITORING

Ask your customer “Do you want to be able to check in on your home/family/property at any time?”

2A.

“Let me tell you about SwannOne. It is a complete security and monitoring solution, which offers streaming cameras, door and window sensors, and motion sensors.”



36LEARN

SELL GROW

A.19 TIPS ON SELLING SWANNONE

4. CONTROL

“Do you want to be able to control the whole system remotely?”

4A.

“SwannOne offers full control of your system through the free SwannOne app”

5. SAFETY

“SwannOne can also offer you increased safety through a really neat feature call Audio Analytics – the cameras and the hub all listen for very specific audio triggers, not fooled by recordings. This can save you money.”

5A.

Free with the SwannOne system is the capability to listen for windows breaking – that means you can protect against break-ins without having to buy and install window-breakage sensors on all your accessible windows. This means that one camera or the hub can monitor the entire room. It’s not fooled when you drop a drinking glass, either.

5B.

For a nominal monthly fee – no long-term commitments on this, and one fee includes all of them – you can have your system listen for:

I.

Your existing smoke detectors – those smoke and carbon monoxide detectors you already have in your house – can be monitored by the SwannOne hub and cameras. Otherwise, if you want to know if your house is on fire when you’re NOT home, you’d have to spend money on very pricey “connected” smoke and carbon monoxide detectors. This is a great money saver.

II.

Gunshots

III.

Your car alarm – so if you’ve got another car in the driveway while you’re at work or otherwise away from home, it can alert you when it goes off. Great for the SwannOne outdoor cameras.

IV.

Also, the system can listen for a baby crying. This makes SwannOne’s indoor cameras an ideal baby monitor.

6. PROFESSIONAL MONITORING

“Now, if you’re interested in on-demand professional monitoring – e.g. if you go on vacation or on a business trip – SwannOne lets you get professional monitoring as you need it, paying only for what you want, for as short a duration as 2 days.”

6A.

You can buy blocks of professional monitoring at any time, then schedule it whenever you need it.

6B.

Available in blocks of: 2 days, 3 days, 7 days, a month, a year.

6C.

They will monitor your sensors and the audio analytics for any disturbances, then attempt to call any of your listed contacts, then the police.



37LEARN

SELL GROW

A.20 COURSE EXAM

Best of LuckNow log on to answer the short course exam. The format is multiple choice and if you have been paying attention, you will have the necessary knowledge to pass. Good luck!

Your exam results will be made known to you within a few minutes of completion.

Now take the Module AFinal Test

Takes about 5 minutes

Your result will be forwarded to you & the examiner within minutes

Final Test Test Get Results

maplin academy swannone module a jan2016€¦ · swann security campus beginners level - a....

Documents