mapping out your journey to converged infrastructure

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Mapping out your journey to Converged Infrastructure

Chris Coggrave /June 12, 2013


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Challenges and questions Lots of challenges: • Rate of change is increasing

• New technologies, new IT delivery models

• Aging data centres and IT

• Increasing business demands

• Lack of alignment with the business

And even more questions: • What will happen in the future?

• How can we understand what is important ?

• How can we prepare for all this?

• What action should we take ?


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Key data center challenges

Financial Legal Risk

Environment Technology Adapt

Optimize

Manage

Transform

External

Internal

Regulatory

Space Power Cooling Capacity Availability

Labour Skills

Energy

Utilization Cost Obsolescence Issues

Converge

Strategy – Plan – Design - Implement

Applications

Storage Network

Management

Facilities Servers


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IT infrastructure is being stretched too far

Security Cloud Big Data Mobility

Rigid Infrastructures

30%

70%

New IT Project Initiatives

Ongoing IT Operations

Too many products Too many tools

Set approvals,

Access controls

Test and quality

Activate service

Coordinate install

process

Business selects

application

Patch VMs, OSs,

applications

IT plannin

g meetin

gs

Set up networ

ks

Purchase

assets

Set up Facilities

Set up

storage

Load OS Load OSs Install servers

Load VMs

Deploy applicati

on

Manage over

lifecycle

With too complex processes Yields too little innovation


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The data center of the future

Efficient and effective

Modular and elastic

Shared resource pools

Real time monitoring & control Policy based

Fully service oriented Fully automated Self regulating

Green

Mature standardized processes

Fully available and resilient

Business centric Integrated

Right sourcing


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Need to prepare for the future… now


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Questions you need to answer

What ?

Where ?

When ?

Who ?

How ?


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With a destination: Converged Cloud

Which requires a roadmap: Transformation Journey And a vehicle to help you get there: Converged Infrastructure

Getting there - it’s a journey.....


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• Build & consume right mix of services based on service requirements

• Leverage best of traditional IT, private, managed & public cloud

• Manage & secure hybrid environment to reap value & mitigate risk

The Destination – Converged Cloud

Build on-premises cloud services

Consume off-premises services

Services Anywhere

HP Converged Infrastructure The Ideal Foundation for Cloud


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HP Converged Cloud

INFORMATION APPLICATIONS

INFRASTRUCTURE

Public Cloud Traditional

Private Cloud Managed Cloud

Choice • Open…standards-based across all delivery models • Heterogeneous…hypervisors, development, infrastructure • Extensible…partner ecosystem

Consistency • Common architecture…across all delivery models • Portability…for flexibility & optimization • Consumption experience…one simple model

Confidence • Security…across info, apps, infrastructure, delivery models • Management …end to end • Automation…for cloud based architectures & processes

Best-in-class technologies to power, store, connect and manage the cloud

Designed for convergence


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Dedicated

Technology Focus

Project-based IT islands

Virtualized

Optimization Focus

Virtualization Consolidation

Automated

Services Focus

IT/business alignment Service portfolio &

catalog

Agility focus

Self-service hybrid sourcing

Dynamic, automated scalability

Business Focus

IT as a business Global class, supply services internally &

externally

Service broker

Infrastructure & Operations Maturity

Cost Reduction

The Road Map: Data Center Transformation Journey

Developing flexible infrastructures to support hybrid IT delivery models

Elastic

Service provider Standardized Optimized Service enabled

Shared

Private Cloud

Hybrid Cloud

Public Cloud

Converged Infrastructure

Converged cloud


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The Vehicle: HP Converged Infrastructure Accelerating IT for better business results

The Foundation for HP Converged Cloud

What is it?

HP Converged Infrastructure is a blue print for the data center of the future that accelerates the provisioning of IT services and applications by integrating servers, storage, networking, security, power, cooling and facilities into shared pools of interoperable resources – all managed through a common management platform, delivered via world-class services.

Facilities

Services

Servers Management

Storage

Security Network


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Converged Systems Virtualization Layer

Choose:

Cloud Layer Choose:

Physical infrastructure

Choose your configuration

Partner Cloud

CloudSystem Matrix

Application Layer Choose:

Portfolio of CloudMaps and

Reference Architectures

None None None

CSM with auto flex + Partner Cloud

CI System Platform


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HP Fusion Controller

Servers Network Power & Cooling Storage

Management

Converged Management

•one tool •one view •one model

Simple, Fast, Powerful


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Levels of convergence

AppSystem

CloudSystem

VirtualSystem

BladeSystem


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Drivers

• Organisation size

• Skills

• Culture

• Vendor alignment

• Existing management tools

• Existing process maturity

• Standardisation

• Timing

• Financial

• Risk aversion


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Conventional Infrastructure Converged Infrastructure

Network Server

Storage Management

Security

Consolidate Standardise

Virtualise Automate

Share

Incremental Projects

Big Bang Approach

Move forward at your own pace and preference Simplest way to transform your data center

A comprehensive, holistic plan that includes facilities, IT infrastructure, people & process

Individual projects to improve data center efficiency and effectiveness through incremental introduction of modular building blocks


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Converged Infrastructure Benefits

Source: Gartner Inc. Integrated Systems: New Opportunities in Data Center Convergence, ID:G00246171 by Adrian O’Connell, May 2012


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IDC Survey – Business Value of Convergence Methodology

Survey to evaluate the business value increase that enterprises achieve as they advance their convergence maturity. • “Work”: Throughput the data center

pushes through - by assessing the network capacity to / from the data center.

• “Converged-ness”: The percentage of the data center resources that administrators can deploy from a pooled collection.

• “Cost”: Annual budget for equipment hardware, infrastructure software and IT infrastructure administration staff.

• Results are presented in three categories:

• IT labor costs per GB throughput – total data center throughput divided by the IT labor to manage all data center operations

• Mean time to deploy new services such as a new application

• Infrastructure and application availability

Source: IDC, Business Value of Converged Infrastructure: A Research Brief for a White Paper Sponsored by Hewlett Packard, Doc #228577, May, 2011


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Effect of Increased Convergence Levels on IT Costs, Uptime, and Speed of Deployment

Most enterprises are here


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Converged Infrastructure Challenges

Source: Gartner Inc. Integrated Systems: New Opportunities in Data Center Convergence, ID:G00246171 by Adrian O’Connell, May 2012


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What is the benefit to my business?

What is Converged Infrastructure?

How long will it take ?

Where should I deploy it?

What approach should I take?

How does it relate to cloud ?

How will it impact my business?

How should I deploy it ?

Key questions….


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Exploiting Converged Infrastructure

Transformation Workshop

Roadmap and Business Case

Piloting

Design

Understand what converged infrastructure is, how it will impact the organisation and build a vision

Define present and future states, build a roadmap between them and develop a business case

Get hands on experience before deploying in an operational environment

Develop an architecture & detailed design of a converged infrastructure for the data center

Implementation Plan, implement, test, train & manage deployment of a converged infrastructure in the data center

CI-Capability Model Assessment

Understand the capability and maturity of the existing IT Infrastructure


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CI-CM Domains

Moving from dedicated hardware, software, database, network and infrastructure applications to more cost-effective pooled, shared, and automated resources.

Domains

Addresses resources used to plan, manage and improve infrastructure service delivery from project-based tools and information to standard, integrated tools / processes and information collection for end-to-end management

aligned to the business.

Technology & Architecture

IT Operations Management

Culture & IT Staff Management Tools &

Processes

Addresses the IT organizational structure, roles, responsibilities, work environment, etc. to move from technology-oriented to a more service-oriented, business centric environment.

Moving IT as a cost center (constrained to annual allocated budget) to an IT governance model that provides real time alignment of supply and demand with a consumption-based funding model.


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CI-CM Stages of Capability • Automatic management and reallocation of infrastructure based on business process needs • IT becomes a trusted business innovation partner

• Hybrid Delivery - Infrastructure is offered as a combination of public and private cloud environments Flow management tooling allows the customer to combine multiple sources for IT capability into one integrated usage of IT resources

• Service Enabled - Infrastructure offered as a service, with tiered service levels, supported by service centric integrated IT processes.

• Standardized - Standard technologies and architectures, standard management tools and processes, technology-based with Rationalized technologies and architecture, rationalized management tools and processes, with cross functional IT infrastructure expert teams.

• Silo - Project-based decisions and dedicated infrastructure, Ad Hoc management tools and processes, technology-based IT organization, cost center managed to budget. This delivery model can be found in most of IT organizations. It’s the traditional IT delivery model. Ca

pabi

lity

Stage 1: Silo

Stage 4: Hybrid Delivery

Stage 5: Dynamic

reconfigurable services

Stage 2: Standardized

Stage 3: Service Enabled


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Converged Infrastructure Capability Model

Dedicated, Project-Based

Standardized Technology

SOA- Compliant Infrastructure Services

Converged, Pooled, Automated

Infrastructure

Technology Focused

Departmental/ Teams

Cross Functional Expert Teams

Service Focused

Manage to Project Resources &

Budget

Centralized Policies, Supply Constrained

Centralized Governance

Supply Driven by Service Demand

Forecast

Project-Based Management Tools &

Information Ad Hoc IT Processes

Standardized Tools Standard IT Processes,

ITIL

Policy-Based, End-To-End, Management

IT Processes Automated & Integrated with Business

Processes

Customer

Current and future state vis-à-vis industry averages

Industry Average =

Consolidated, Virtualized, Shared

Infrastructure

Integrated, Tools & Information

Collection Consolidated, Rationalized, IT Processes

Service-Based Management. Service Centric, Integrated

IT Processes

Domains



Culture & IT Staff Management

Tools & Processes

Capa

bilit

y

Stage 1: Silo

Stage 4: Hybrid Delivery

Stage 5: Dynamic reconfigurable

services


Stage 3: Service Enabled

Real Time Alignment of Supply

to Demand

Business Process Focused

Current State

Future State

Personal Roadmap based on priorities


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Model outputs Current and future state mapping across domains - Example


Culture & IT Staff

Management Tools & Processes


Comparisons can be based on: Best in class versus industry

averages comparisons # of employees


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CI Transformation Workshop Building your customized high-level Converged Infrastructure roadmap in 1 day !

One day interactive roadmap discussion between 2 to 3 senior HP consultants and customer executives/IT management (about 5-7 persons) covering transformation phases and activities, resulting in high level customer specific CIT roadmap.

After participation in the workshop, you will be able to:

• Understand the benefits, scope, scale and all critical success factors

• Identify quick wins

• Gain stakeholder buy-in and give traction to any project

• Leverage best practices • Make informed business strategy

decisions

• Lay out next steps in an plan of action

Powerful representation of a Converged Infrastructure Transformation implementation with big size panels and graphics.


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CI Transformation Workshop Panels

Today’s Challenges CI Vision Shared Resources Energy & Sustainability Connectivity

Management Security Transformation Journey

Business Case Organisational Impact


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Workshop roadmap board


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Process

Discussion at the panels Map panel notes to roadmap board Complete roadmap board

A highly interactive, thought- provoking workshop with key decision makers in a single day

Present final report


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Learnings • Build consensus

• Get everyone on the same page – what converged infrastructure is and is not

• Understand your key business drivers

• Develop a shared future vision

• Clearly understand benefits and barriers

• Get management buy in

• Define scope and objectives clearly

• Break down departmental stove pipes

• Take an holistic approach – understand inter relationships

• Define metrics for success


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CI Roadmap and Business Case Service Develop a road map and plan

Format 8-16 weeks service, can be split into 3 segments For CIOs who have decided to transform their

organization to a shared service model, and want a comprehensive plan

A structured approach using HP’s Roadmap Capability Framework and sophisticated transformation planning tool.

Gap analysis between current state and vision with defined phases, end-states and benefits

Results Module I: Future state definition Module II: Roadmap Planning report

• Current state assessment • Transformation road map

• Set of project briefs Module III: Business and ROI case Executive presentation on results


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Characteristics

Technical Infrastructure & Architecture

Service Management Framework

Governance, Finance & Security

Culture & Staff Best Practice Processes

Service Portfolio Management

Stage 5: Service Broker

Cloud services optimized infrastructure

Continuous value management optimization

Value based pricing Embedded commercial & security management

Business/commercial centric

Value chain optimized processes

Commercial service portfolio management

Stage 4: Service Provider

Automated Infrastructure pooling

Value chain based service management

Variable IT costing Optimized policy management

Customer centric behavior

Service strategy processes

Service brokering

Stage 3: Service enabled

Shared virtualization infrastructure

Integrated information & service management

Service driven Policy principles

Service focused Process Optimization Service with OLAs and specification

Stage 2: Optimized

Consolidated, negotiated functionality

Enterprise IT information management

Negotiated budget/resource management

Expertise Teams Planning processes SLA based technology services


Enterprise infrastructure architecture

Management control by function/element

Joint, agreed budget driven, hierarchical management

Departmental silo’s & competency hero’s

Operational processes Defined technology services

Comprehensive roadmap for the journey Need to know where you are and where you are going


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Roadmap and Business Case

Define Current State & Gap

Develop Future State

Create a Roadmap

Build a Business Case


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CI readiness criteria

Technology Management Governance

• Consolidation, Virtualisation, Automation

• Resource pooling/sharing • Capacity management

• Control & decision making • Business – IT alignment • Supply & demand matching • Architecture & standards

• Information availability • Monitoring & reporting • Integration of data • Dashboard & tracking

People Process Services

• Organisational structure • Roles and responsibilities • Culture, management style • Measurement & appraisal

• CMM level attainment • ITIL adoption • Focus on process

management • Level of process

automation

• Services catalogue • Services levels • Service provisioning • Service differentiation &

pricing


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Critical Need: Relevant Cloud and CI Skills Gartner's 2012 CIO survey data showed that over 60% of CIOs surveyed across all industries and geographies indicate the need to significantly improve IT skills during the next four years.

A lifecycle approach to CI & Cloud skills & experience


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Deliverables

• Present state assessment

• Future state vision

• Gap analysis

• Transformation program plan

• Project modules and interdependencies

• Alternative scenario’s within the roadmap

• Recommended organisational state

• ROI and pay back analyses

• Summary of benefits

• Recommendations


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Learnings • It’s more than just technology – process & people

• Involve all impacted areas of the business

• Build cross functional teams

• Focus on business case and not technology

• Get a clear understanding of where you are starting

• Identify political roadblocks and deal with early

• Look for quick wins, communicate success

• Sell benefits to impacted parties

• Progress multiple domains in parallel

• Define bite sized projects

• Communicate


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Converged Services

Converged Management & Security Services

Adapt people process and technology to transform to Converged Infrastructure • CI CM Model • CI Transformation

Workshop • CI Strategy & Roadmap

Service

Architect, design, implement and integrate Converged Infrastructure products • CI Platform Migration

Services • CI Discovery Service • CI Design & Implementation

Services • Data Center Care Services

Integrated CI Management with full lifecycle CI security services • CI MF Services • DCIM Services • CI Security Services

Converged System Services

Converged Strategy & Roadmap Services


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Data Center Care

• Build innovation and efficiencies for transformation and continuous improvement • Realize ROI with one accountable partner

• Service experience built on a relationship delivers agility and excellence

Business value

Expert guidance

Primary Service Provider

Reactive Services

Assigned Account Team

Proactive Services

Enhanced Call Handling

Tailored

Entire IT environment

Single Point of Accountability

HP Technology Support HP Technology Consulting

Strategy & Roadmap

Architecture & Design

Integration

Cloud

Critical Facilities

IT Infrastructure

Security

Datacenter Care


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HP Technology Services…the know-how to make technology work for you

Support 1.7 million SAP users in 54 countries

SAP Partner of the Year

Delivered 100,000+ SANs worldwide

Customers in 90%+ of the Fortune 100

6,000 high-availability experts

48,000 Microsoft-trained professionals

13,500 ITIL-certified professionals

7,600 network infrastructure & voice professionals

2,500+ ServiceOne partners

Highest mission-critical customer loyalty: 95%+

Designed 50 million square feet of data centers, 60+ greenfield data centers, and 60% of all LEED-certified data centers

Support available:

• 24hx7, 365 days per year

• Covering 24 time zones

• In 30+ languages

• HP presence in 180 countries

Deliver private cloud in 30 days

80,000+ CUSTOMER touchpoints daily

1,000+ Converged Infrastructure & CloudSystem implementations


Thank you