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Mapworks Referrals How to use Referrals to get help for a student who is Not attending class Frequently tardy Not submitting work Making inadequate grades Demonstrating troubling behaviors In need of tutoring or other support In need of referral to any campus resource(s) In need of other help

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Page 1: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Mapworks ReferralsHow to use Referrals to get help for

a student who is Not attending class Frequently tardy Not submitting work Making inadequate grades Demonstrating troubling behaviors In need of tutoring or other support In need of referral to any campus resource(s) In need of other help

Page 2: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

myGate Teaching/Advising

Page 3: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Mapworks Dashboard

Enter student’s name(last name, first name), M#, or email address

Page 4: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Student pagenote: if a box denying access pops up, click the red X to close it

Davies, Robert

Davies, Robert

Page 5: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Referral Page

Reason: Click arrow and scroll down – LOTS of options

Assign to: When in doubt, choose “Coordinator, Central” and let Retention figure it out; other options are listed

Interested Parties: Includes specific names in Retention, Career Services, Enrollment, Dean, and others

Page 6: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Referral Page – add comment

Robert has not turned in assignments – he has expressed that his job playing Dunker is making it difficult for him to meet deadlines.

Page 7: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Referral Page -- Details

Details: choose to check or not check these as is appropriate for your student/situation. One size does NOT fit all; do your best to choose the best options for you and your student.

Page 8: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Sharing Options: Choose “Team” if the student is part of a specific student cohort that has a specialized team (Athletics, Disabilities, etc.)

Referral Page -- Sharing

Sharing Options: “Private” is for the Retention Coordinator’s eyes and yours only. Is the issue at hand sensitive?Sharing Options: “Public” allows other instructors and the Academic Advisor to see the Referral – very useful to help us to know if a student is having similar problems in multiple courses.

Page 9: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Referral Page -- Submit

Page 10: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

What happens next? Retention Specialists make contact

with student (within 48 hours of Referral)

“Closed” message to you means that contact with student has been initiated (“Closed” means “Open”!)

You will be copied on email and/or other correspondence

Page 11: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Be aware: Some issues are sensitive, so you

may not be able to be informed of all details of Retention or other intervention activities

In Referrals, provide as much fact-based information as possible.

FERPA compliance throughout process.

Page 12: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

For more information:

Murray State Retention Office

www.murraystate.edu/retention

@racerretention

[email protected]

270.809.5344

Page 13: Mapworks Referrals How to use Referrals to get help for a student who is  Not attending class  Frequently tardy  Not submitting work  Making inadequate

Contact information:

Dr. Jamie MantoothDirector of Retention

[email protected]

Dr. Barbara CobbCoordinator of Academic Advising

[email protected]