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Index

Marvellous Marche

Who we are

Mission Statement

Itineraries

Who we are meant for

Distinctive traits

Maraviglia in the World

Our Staff

Maraviglia business travel

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Because the only real voyage of discovery consists not in seeking new landscapes but in having new eyes

Cingoli (MC)2/ 22/ 3

Maraviglia Travellers’ Company is Guido Guidi’s dream come true. His founder aims at involving people from all over the world in most pleasurable and unique stays in this unspoilt region of Italy.

These are Le Marche, an invitation to daydream

Marvellous Marche

Campagna Marchigiana4/ 5

The expertise gained by CallWorld and Guido’s thorough understanding of this precious lands took the form of a project. Eventually the moment for the launching of Maraviglia Travellers’ Company arrived, an incoming tour operator which aims at becoming a solid tourism industry leader.

Maraviglia Travellers’ Company is an incoming Italian Tour Operator which originated from a synthesis of experience and passion. The experience gained by CallWorld, Mr. Guidi’s direct marketing and outsourcing services for tourism company on the one hand, and Guido Guidi’s passion for his land and culture on the other. CallWorld is a well-known direct marketing and tourism services supplier in The Marche region and some of the most important local and international key players

Who we are

Partner of your dreams

Specialised skills in dealing with on-line and telephone booking have meant its 9001, 2000 ISO booking and tourism promotion certification, thus becoming the first Italian company to have got such certification.

Conero (AN)

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The name Maraviglia, in the Italian language, sets up a dual conjugation between the extraordinary beauty of The Marche lands on the one hand, and the thrill of being marvelled by such beauty on the other, a kind of emotional bonding. Maraviglia is a holiday proposal amidst sceneries of invaluable ancestral practical knowledge still alive among their people and conspicuously evident in the refined taste of the local culture. A paramount objective within Maraviglia’s mission statement is to render such precious patrimony available to the rest of the world through an incoming tourism offer. In order to accomplish such endeavouring task, Maraviglia Travellers’ Company puts itself forward as the promoter of an interactive network of entrepreneurs, associations, small firms and groups of firms ready to cooperate in synergic collaboration.

The purpose of the company is to enable travellers to set off on a discovery journey around the enchanted hiding genuine traits of this Italian region through exclusive fulfilling enriching experiences; travel creations for the senses, mind and soul, pleasurable insight reminiscences that become tangible real leisure choices.

Mission statement

Monti Sibillini (MC)8/ 9

Time stands still in ancestral fortresses, dominant castles and medieval settlements. Daily modern life amidst millennial territories that have managed to keep their strongest natural and cultural original traits. Nature taking floor unfailingly on the white Conero cliffs and going inland towards inviting winding paths to eventually reach the challenging hillsides of the Sibillini. Music coming from the Sferisterio theatre in Macerata; monasteries and abbeys harmoniously scattered all over; ancestral Montefeltro with the traditional flavours and scents of its dishes. Marche, unspoilt enchanted art corners and unveiled historical riches; rolling landscapes of medieval traits; striking beauty to be explored from heights in a ballooning flight… Maraviglia catalogue introduces visitors to off the beaten track options. 25 modular choices to be enjoyed separately or by assembling them in a personalised manner: theme guided tour variants to choose from art and culture, food and wine, romance and wellness, sport and adventure, nature and sea.

indulging in personal discovery dreams

Itineraries

FLAVOURS ART & CULTURE ROMANCE & WELLNESS

NATURE SEA SPORT & ADVENTURE

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Maraviglia aims to become a leader tour operator for the domestic and foreign markets; the answer to most demanding travellers in search of authenticities and exclusive riches to fulfil their inner cultural and natural life leisure pursuits in Italy.

Who we are meant for

Urbino (PU)

We address the motivated traveller in search of genuine Italian locations, off the beaten track beauties and their hiding poetry.

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Maraviglia has developed proposals for the Italian traveller as well in the form of weekend packages. Few days’ customised package alternatives intended for utter relaxation and wellness with the possibility of guided tours to the local prestigious treasures.

MARCHE,land of wellness

senses in harmony

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• Emotional involvement• Quality choices• Distinctively customised packages• Travelling consultancy• Exclusiveness and small groups • Luxury holidays• Customer-oriented permanent assistance• Emotional communication

Distinctive Traits

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Careful choice and combination of excellencies is our motto. Maraviglia guarantees select and qualified local expertise of guides and couriers as well as the highest quality accommodation facilities with a reputation for outstanding hospitality and qualified staff. Hotels, agro-tourist facilities, B&B, country houses, relais, chateaux, and historic building accommodation of utmost standards.

Quality choices

We have revolutionised the concept of tourist catalogues by creating instead a guide to idle time experiences, a manual to the ways of living The Marche. Indeed, the catalogue is not a simple list of accommodation facilities, services and information; it offers guided thoughtful choices, carefully planned tours to meet exquisite travellers’ requirements. The packages offer different theme alternatives, balanced choices to keep pace with private emotional search. Such, for example, would be the goal of a ballooning flight over Marche rolling landscape, an original perspective from heights to privately admire valleys, fields and hills, water streams, medieval fortresses and spires, eventually the sublime Sibillini mounts. The Mediterranean Sea. The fairy-tale atmosphere of walking across a medieval castle park in the moonlight because dinner services are waiting inside. Sight, hearing, touch, smell and taste; mind and soul endowed by new stimuli.

Emotional involvement

Beauty does not lie on each of the elements of a wholebut rather on the relative proportion of its components.

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Maraviglia proposes an innovative way of customising tourist packages. Travellers are offered a wide range of theme tours from which to choose and assemble the possible alternatives in a modular manner. In order to fully satisfy travellers’ holiday pursuits, expectations and requirements, the packages allow visitors to set their own pace and tastes through a free modular composition of choices. In order to assemble their own personalised matching modules, travellers begin by creating their own base package with 2 nights’ stay and 1 tour including Maraviglia consultancy, access tickets and private tour guide and courier services. A base package can be customised completely by adding, for example, an extension to the stay, airport transfer services, car rental, food and wine trips, other tours etc. or simply by combining the chosen base package with others already organised by Maraviglia.

Distinctively customised packages

Customised tourist packages are the result of careful empathic listening and expert advice on the part of Maraviglia travel consultants. Travellers feel at ease to state their expectations and ask for suggestions in order to eventually make their own choices. There is also the possibility of an online personalised order. Travellers create their packages directly via internet by simply clicking on a dynamic user-friendly programme available on the site www.maravigliatravel.it. To make visitors have all the necessary information and facilitate their approach to the local culture, Maraviglia has created practical handbooks for each of the tours: useful full of tips reminders indicating tour maps, places of interest with all the fancy alternatives not to be missed. A photographic gallery and informative schemes present online complete the supporting material.

Travelling consultancy

the most careful customisation for every single trip

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Sophistication and luxury services form part of a privileged set of proposals. The demanding individual requirement of utter exclusiveness prompts a customised offer of sheer excellence such as yachting and sailing services, luxurious limousines, butlers and chauffeurs, relais and historic building accommodation.

LUXURY HOLIDAYS

Exclusiveness and small groups

Maraviglia packages have been created for small groups. Fewer people enable better service responses and more thoughtful satisfying answers to each of the travellers’ requirements. Exclusiveness enhances the possibilities of a closer, more empathic relationship with the local culture.

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Emotional communication

In order to make the most of their leisure pursuits customers need to be adequately informed and supported. Maraviglia works in an ever-improving ongoing process seeking the most efficient ways to assist visitors in their holiday experiences. Dedicated private local guides at travellers’ disposal can effectively offer better guidance services with relevant information and support in order to meet travellers’ requirements, doubts and expectations. On the other hand, a round-the-clock toll free assistance to rely on at any time of year, make customers feel confident and relaxed in their personal approach towards their holiday choices. Eventually, the analysis of follow up tourist surveys help Maraviglia Travellers’ Company improve its services in order to seek maximum level of customers’ satisfaction.

Customer-oriented permanent assistance

The transmission of emotions is an essential value forming part of Maraviglia Travellers’ Company enterprise culture. Design and Graphic accuracy of web site, catalogues and multimedia converge on visual emotional communication. Videos, posters, brochures and merchandising products available in travel agencies aim at highlighting the sensitive aspects involved in the tourist offer.

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Maraviglia in the World

• Catalogues in select travel agencies in Italy and abroad.• Booking availability on www.maravigliatravel.it• Partnerships with well-known experienced local and global tourism players and OTA.• Booths at international tourism fairs.• Events attendance within promotion policies supported by Regione Marche, ENIT, embassies, tourist councils and Italian diplomatic consulates abroad.• Educational policies for the media and travel agencies.• Newsletter.• Web and press advertising campaigns• Merchandising.

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Maraviglia Staff

It is within the concepts of passion and experience that Maraviglia accomplishes its otherwise impossible successful tourist offer. These elements are present in the assessment criteria used to choose staff and partners. Passionate, strong minded resources with a thorough knowledge of the land and its culture.

Passion and experience are our added values.

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Synergic professional team work lies behind Maraviglia travellers’ Company products. A creativity team that gives impulse to excellent organizational mechanisms of planning, marketing and product development as well as the operative execution of ideas, commercial actions, scouting and business development in Italy and abroad.

Organizational creativity team

Qualified and specially trained couriers ready to guide customers in their choices within Maraviglia enterprise culture values. Maraviglia Travellers’ Company offers a wide range of choice in service partnerships providing art, history, nature or sports information and support. Travellers get the ideal expertise to visit an art city, for example, or an outing to a place of historic interest. They will as well find the necessary services to go horse riding or mountain biking, hang gliding, paragliding, canyoning, caving, sailing etc.

Tour guides and couriers

Maraviglia has carefully chosen the distributors and promoters for its offer. Travel Agencies which are able to carefully listen and empathise with customers so as to provide thoughtful personalised alternatives, suitable travel packages able to meet their requirements fully.

Select travel agencies

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The Marche region has always been characterised by regular flows of high profile business travellers. In order to meet local firms’ needs for corporate solutions, Maraviglia has created an original offer of exclusive alternatives: customised packages providing attractive accommodation, select restaurants, guided outings, exclusive meetings facilities, airport transfer services etc.Carefully chosen services in order to render the existing exclusiveness of The Marche available to a business elite.

MARAVIGLIA BUSINESS TRAVEL

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INVESTIAMO NEL FUTUROPOR FESR Marche 2007-2013 Obiettivo competitività e occupazione

Being together, travellers’ company

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via albertini, 36/ 60131 Ancona Tel. +39.071.28.50/ fax 071.28.69.888

info@maravigliatravel.it

Bookingvia i°Maggio 156, 60131/ Ancona

Tel. +39.071.21.33.845/ Fax +39.071.28.69.888

numero verde 800.65.00.65

www.maravigliatravel.it