march 1, 2013 - pwcsa...march 1, 2013. procurement department . attn: angela white – sa 2113 . 4...

March 1, 2013

RFP SA 2113 - Prince William County Service Authority Distribution And Collection SCADA Replacement Project i

Prince William County Service Authority March 1, 2013 Procurement Department Attn: Angela White – SA 2113 4 County Complex Court Woodbridge, VA 22192 Request for Proposal Number: SA2113 Subject: Distribution And Collection SCADA Replacement Project

Dear Ms White:

Our Team is pleased to submit our qualifications and proposal for the Prince William County Service Authority’s Distribution and Collection (D&C) SCADA Replacement Project. We have assembled a team that is uniquely qualified and our approach leverages each team member’s strengths while providing additional depth that individually we would not possess.

Our team consists of the following companies:

E-Merge Systems, Inc (E-Merge). - E-Merge will be the Prime Contractor on the project and their strength lies in the configuration (programming) of HMIs and PLCs, and in-depth knowledge of the SCADA products capabilities. E-Merge will support the project through their Richmond, VA office.

E-Merge is a Systems Integration (SI) company that has been providing SCADA integration services to the water and wastewater industry since 1997 and has offices in Virginia, Maryland and Delaware. E-Merge has integration experience with most of the major SCADA vendors’ products and has extensive SI experience with Wonderware System Platform 2012, Allen-Bradley CompactLogix PLCs and RS Logix 5000 Enterprise PLC programming software. They are also certified by the manufacturer for these products.

Westin Engineering, Inc (Westin). Westin will be a subcontractor on the project and their strength lies in their experience on SCADA projects across North America and their collaborative planning methodology which will be leveraged during the Preliminary Design. Westin will support the project through their Harrisburg, PA office.

Westin is a purely water and wastewater technology consulting firm that was founded 30 years ago to implement process control and SCADA systems for the water and wastewater industry, and it remains their core strength. Westin has been committed to leading the industry by actively leading professional organizations and research in organizations like AWWA and WEF. Their collaborative methodologies attain real, sustainable performance improvement for their clients’ people, processes and technology implementations. Westin’s staff has an extensive depth and breadth in business processes and technology needed to operate effective, efficient water and wastewater utilities. In particular they have an extensive skill set in the planning, design and implementation of SCADA systems.

Whitman, Requardt & Associates, LLP (WR&A) WR&A will be a subcontractor on the project. Their strength lies in their prior experience with the Service Authority and their multidiscipline capabilities including process mechanical, mechanical, electrical, structural, civil, I&C, and construction inspection. WR&A will support the project through their Fairfax and Baltimore offices.

Established in 1915, WR&A is a full-service, multi-disciplinary engineering, architectural, and planning firm that provides planning, design, and construction management services. Since its inception, the firm has provided comprehensive water engineering services to the Service Authority and other municipalities throughout the Mid-Atlantic region.

Instrumentation & Control Systems Engineering, Inc. (ICSE) ICSE will be a subcontractor on the project and will provide electrical contracting and panel fabrication support.

ICSE is a premiere custom panel fabrication shop and industrial electrical contractor. From electrical control panel fabrication to water and wastewater treatment plant control systems, their broad range of projects is quite

March 1, 2013

RFP SA 2113 - Prince William County Service Authority Distribution And Collection SCADA Replacement Project ii

impressive. ICSE’s team of expert technicians and master electricians represents some of the best trained, most experienced individuals in the business. The average ICSE panel builder has over 20 years of experience. ICSE’s basic philosophy of working closely with each client combined with a dedicated professional staff and high-quality performance record have made ICSE a leader in the industry.

Key highlights of our approach include:

Great Team – Each member of the team brings unique skills and qualifications to the table. The unified teams’ collective experience is greater than the sum of the individual company’s experience. We believe this team provides an unmatched combination of depth of knowledge and breadth of experience, technical capabilities and professional competence to enable the Service Authority to achieve its goals in the design and build of a state of the art D&C SCADA System.

RFP Criteria – We have the qualifications, a large resource pool of project personnel with domain and technology expertise, relevant project experience, solid references and strong financials. Our proposal outlines a collaborative project approach to deliver a fully compliant solution architecture.

Local – E-Merge’s Richmond, VA office is 90 miles from the Service Authority and our Savage, MD office is only 54 miles from the Service Authority. WR&A will provide support out of their Fairfax office which is only 20 miles from the Service Authority. Westin will be providing support out of Harrisburg, PA. Our team would be committed to supporting the Service Authority through the lifecycle of the provided solutions and beyond!

Right Architecture – Based on our industry knowledge and an understanding of the Service Authority’s D&C SCADA System requirements identified in the RFP, we have prepared the preliminary, conceptual system architecture shown in the drawing titled “PWCSA SCADA Architecture Concept Drawing” – please find attached. Our open architecture solution utilizes the latest proven technologies to deliver a highly available, redundant, and scalable system. A detailed description of this system architecture and its unparalleled benefits can be found in proposal Section 2.i, Project Understanding.

Our team understands that the Service Authority needs highly qualified SCADA professionals who are accessible, accountable, and dedicated to providing support to:

Design/Build a D&C SCADA System project that involves a multi-phase approach, and will proceed through an iterative preliminary design – pilot – refine – construct process.

A collaborative work plan. By carefully listening to your project stakeholders, our industry experts will then formulate a unique plan, which incorporates your needs and goals while employing industry best practices.

Prioritize conversion and switchover based upon SA’s operational requirements.

Our entire team is excited about the opportunity. By selecting our team, you can be confident that you will receive the expertise and high quality products and services that you deserve.

If you have any questions, please call me at (804) 344-3511 or email me at [email protected].

We acknowledge the receipt of Addenda 1 and 2.

Sincerely;

Inderdeep S. Huja President

This page was labeled proprietary by E-Merge and has been redacted.

March 1, 2013

RFP SA 2113 - Prince William County Service Authority Distribution And Collection SCADA Replacement Project iii

Section 1 i. Cover Letter………………………………………………………………………………………..................i

ii. Table of Contents iii. Qualifications and Experience ............................................................................................................. 1

Team’s General Qualifications ............................................................................................................ 1

E-Merge’s Qualifications ..................................................................................................................... 1

Westin’s Qualifications ........................................................................................................................ 1

WR&A Qualifications ........................................................................................................................... 2

ICSE Qualifications ............................................................................................................................. 2

iv. Statement of Meeting Mandatory Terms and Conditions.................................................................... 3

v. Offers’ Commitment Letters and Questionnaires ................................................................................ 3

vi. Reference Projects .............................................................................................................................. 3

vii. Company Quality Assurance (QA) Plan .............................................................................................. 9

viii. Company and Individual Certifications .............................................................................................. 10

ix. Specific Experience ........................................................................................................................... 11

IP Cameras, Access Control and Intrusion Detection ....................................................................... 12

Radio and Cellular ............................................................................................................................. 12

Section 2 Project Characteristics i. Project Understanding ....................................................................................................................... 13

ii. Project Approach ............................................................................................................................... 17

iii. Proposed Project Team Organization ............................................................................................... 22

iv. Key Project Team Member Resumes ............................................................................................... 23

Section 3 Project Costs ii. Labor Classification………………………………………………………………………………………....28

iii. Labor Rate Schedule………………………………………………………………………………………..28

iv. Risk Factors and/or Concerns……………………………………………………………………………..28

v. Alternatives…………………………………………………………………………………………………..29

Section 4 Appendices Appendix A Commitment letters and questionnaires

Appendix B Signed RFP cover form and addenda

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RFP SA 2113 - Prince William County Service Authority Distribution And Collection SCADA Replacement Project 1

iii. Qualifications and Experience

Team’s General Qualifications Our Team is a consolidation of three firms (E-Merge, Westin and WR&A) and an electrical contractor (ICSE) who will be installing the equipment. The Team leverages the capabilities, experience and location of each team member’s staff to provide a highly qualified organization. We have structured our approach to leverage each team member’s strengths including:

E-Merge: Local system integrator that has worked on numerous Water and Wastewater SCADA projects with the products proposed for this project.

Westin Engineering: Nationally recognized SCADA design and integration firm that specializes in cyber security, wide area network design, SCADA master planning, and utility trends and best practices

WR&A: Local A&E firm with I&C expertise and is familiar with the Service Authority’s business practices and infrastructure.

ICSE: Local electrical contractor and UL certified control panel fabricator We have assembled a team that is uniquely qualified for your project.

E-Merge’s Qualifications E-Merge is an innovative and highly successful service and solutions provider for the Water and Wastewater industry since 1997. E-Merge has designed, developed, implemented and commissioned large scale SCADA/PLC based telemetry systems for multiple municipal and industrial customers. With many years of combined experience in specifying, designing and implementing SCADA, telemetry, instrumentation and controls systems for a wide variety of clients, a key advantage of E-Merge is our ability to provide leadership and technical support for all project phases from conception through startup, and post install lifecycle support.

E-Merge is a Wonderware Registered Systems Integrator and we have maintained a “Comprehensive Support” agreement since 1997. We have implemented Wonderware solutions encompassing a wide array of Wonderware’s products – including ActiveFactory, Industrial Application Server, IndustrialSQL Server, InTouch, Wonderware Information Server, Wonderware System Platform and Wonderware Workflow. Our Wonderware customers include Washington Gas in Springfield, VA, Appomattox River Water Authority in Petersburg, VA, Hanover County, VA, City of Suffolk, VA, Iluka Resources, Inc. in Dinwiddie, VA, Rohm and Haas/Dow in Newark, DE, and Proctor and Gamble (multiple locations).

E-Merge has extensive experience with Rockwell hardware and software products. E-Merge is one of the few Recognized System Integrators (RcSI) in Virginia.

E-Merge is a Control System Integrators Association (CSIA) Member and we follow their Best Practice and Benchmark body on knowledge. We are also Microsoft Certified Partner. E-Merge is a licensed Class A Virginia Contractor and also a Certified Virginia SWaM Business.

Westin’s Qualifications Westin was founded 30 years ago to implement process control systems for the water and wastewater industry, it remains our core strength today and it is what we continue to build our skills and methodologies around for effective delivery to our clients.

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Water and Wastewater Experience: Westin is focused on helping water and wastewater agencies become more efficient – lowering their cost of service and protecting their infrastructure investments. We understand the challenges of operating and managing water utilities and how to improve efficiency and effectiveness. Westin is committed to leading the industry by actively leading professional organizations and research.

Proven Approach: Our collaborative methodologies attain real, sustainable performance improvement from our clients’ people, process and technology. Through client partnerships, we strive to understand your business issues and make them the foundation for effective planning, system design, construction, and full implementation of your technology solutions.

Skilled Staff: Westin’s staff has an extensive depth and breadth in business processes and technology needed to operate effective, efficient water and wastewater utilities. In particular we have an extensive skill set in the planning, design and implementation of SCADA systems.

Westin’s recent SCADA planning and implementation experience includes numerous large scale wastewater treatment facilities including: NEORSD WWTPs, IEUA, DWU Southside, Detroit WWTP, TRA CRWS, Wayne County WWTP, Duffin Creek WWTP, Waterloo WWTP, Chicago Stickney WWTP, and many more. Westin performed SCADA programming services for many these utilities of which the majority employ Allen-Bradley PLCs and PAC processors. In recognition of our successfully completed projects and the skills of our staff named to the County’s project, Westin has been certified as an Invensys certified systems integrator for Wonderware System Platform.

WR&A Qualifications Established in 1915, Whitman, Requardt & Associates, LLP (WR&A) is a full-service, multi-disciplinary engineering, architectural, and planning firm that provides planning, design, and construction management services. Since its inception, the firm has provided comprehensive water engineering services to municipalities throughout the Mid-Atlantic region.

WR&A’s Instrumentation, Control and SCADA engineering group provides expertise for water and wastewater SCADA systems which includes master planning, control standards development, SCADA system designs for water and wastewater systems, integrated control systems for water and wastewater treatment plants, pumping stations and other facilities. WR&A’s I&C group is experienced with programming and integrating many different types of PLC based SCADA systems for many of our water and wastewater clients.

WR&As in-house Security Group is composed of ASIS International board certified Physical Security Professionals (PSP) and Certified Protection Professionals (CPP), teams with the firm’s licensed architects and professional engineers to provide comprehensive security consulting and design services. Our Physical Protective System (PPS) design utilizes a balanced, protection-in-depth approach to security with all elements working together to achieve the necessary level of protection.

In addition to the Instrumentation & Controls and the Security Groups, WR&A provides the support of over 570 professionals including structural, process, mechanical and electrical engineers, architects and construction management.

ICSE Qualifications ICSE is a Class A Electrical Contractor and UL certified Industrial Control Panel fabrication shop. ICSE’s 37 years in business is a testament to our continuing commitment to exceptional customer service. We have grown with the times and expanded our services and capabilities. With our 50,000 square foot facility centrally located in the heart of Virginia, our capabilities are endless. Staying on top of technology has made us one of the premier Custom Fabrication Shops and Industrial Electrical Contractors in the country. From electrical control panels and custom fabrication to water and wastewater treatment plant control systems, our broad range of projects is quite impressive.

ICSE’s team of expert technicians represents some of the best trained and most experienced individuals in the

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business. The average panel builder at our shop has over 20 years of experience. Our basic philosophy of working closely with each client combined with our dedicated professional staff and long-standing, high-quality performance record have made ICSE a leader in the industry. ICSE is known for the many high caliber, versatile services it provides. For new construction or modification of existing systems, ICSE can design and construct systems from your specifications or rough sketches. We can also appraise your needs and develop the specifications for you.

iv. Statement of Meeting Mandatory Terms and Conditions Our team has reviewed the General Terms and Conditions in Attachment 1 of the RFP and will comply.

v. Offers’ Commitment Letters and Questionnaires

Please see commitment letters and Questionnaires from our Team members included in Appendix A of Section 4.

vi. Reference Projects

Please see sample project experience descriptions from our Team members following this page.

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vii. Company Quality Assurance (QA) Plan Each team member has a detailed Quality Assurance/Quality Control program that contains a series of procedures and work instructions modeled on the ISO 9001 quality system. A specific Project Plan will be developed by the Project Manager for the entire team that complies with the requirements of the Quality Assurance/Quality Control program. Each project deliverable will be reviewed by the QA team for quality, technical soundness, constructability, and compliance with the best practice standards. The Project Plan and Quality Assurance/Quality Control Plans will be made available to the Service Authority at or soon after the Project Kick-off Meeting,

The team is committed to executing its business processes in keeping with industry best practices. The first and major Quality principle is to satisfy the customer. Quality is inherent to all our companies’ culture. Quality Assurance is a necessary function in a project with complex issues and technologies. It is vital to ensure that the project is on track for success. To provide this assurance regular assessments are required from an experienced and objective viewpoint, independent of the day-to-day stresses of the project.

The Quality Assurance role will be performed by QA group identified in the “Org chart”, The team will conduct regular project reviews, to ensure both the integrity of the system design, and the achievement of the project goals and benefits. These reviews will be carried out by means of interviews with key personnel, attendance at team meetings and work sessions, and by assessments of project plans and documentation.

The Quality Management process includes the following steps: Define Quality Targets; Measure Quality Achieved and Enhance Quality Achieved

We have identified project specific activities to further enhance the quality of each deliverable. These activities include pre-determined review workshops with the Service Authority to review significant stages of the deliverable. The following deliverables and workshops are identified for this project:

Quality Targets© Project Requirement

Project Deliverable

Quality Criteria Quality Standard

Base lining existing infrastructure.

Submittal base lining existing infrastructure.

Capture and validate site actual conditions vs. As-Builts provided.

Ensure accuracy (no errors) of submittal in collaboration with SA personnel.

Quality Assurance Workshop for Project

Quality Assurance Guidelines for Project.

Define Quality Targets for system functionality and performance.

Define System Uptime in %, Define System performance seconds response times.

Conversion and switchover/ migration plans.

Conversion and switchover/migration plans.

Minimize shutdown of plant processes.

Minimum use of plant operations & maintenance staff.

Prioritize based upon SA’s operational requirements.

Define Shutdown of RTU sites not to exceed in hours. Define Shutdown of headend system not to exceed in hours.

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Quality Targets© Project Requirement

Project Deliverable

Quality Criteria Quality Standard

System Architecture Design.

System Platform applications - Equipment Model, Security Model and Templates.

Virtualization Model, secure networking, Firewalls, DMZ, VPN, VLAN, CDMA telemetry planning, and design.

Cyber Security considerations.

Robustness, no single points of failure, redundancy.

Define levels of High Availability, Fault Tolerance, and Scalability.

System Programming

Program flowcharts, control narratives, System Platform /HMI and PLC programming

Modular and Template driven application. Intuitive User Interface. PLC programming including user-defined tags (UDT’s), add on instructions (AOI’s)

Ease of use to add future PS. Ease of navigation. Modularity.

System testing Deliver Factory Acceptance Test and Site Acceptance Tests plans

Perform System testing as per plan to demonstrate system functionality and system performance.

Define Performance Period. Define up time during the performance period.

System Documentation

Application Programs, O&Ms and As-Builts.

Ensure program comments are descriptive and drawings reflect actual conditions.

Perform review and quality spot-checks.

viii Company and Individual Certifications

Firm Certifications

Westin Engineering, Inc.

Wonderware Certified System Integrator [Company] Invensys/Wonderware Developer: System Platform,

InTouch, InTouch for System Platform, HMI Reports, Historian, Historian Client, DIObjects, SCADAlarm *

Rockwell Historian * GE Intelligent Platform Certified [Company] Virginia PE * Cisco Certified Network Associate (CCNA) * Certified SCADA Security Architect (CSSA) * Registered Communications Distribution Designer

(RCDD) * Risk Assessment for Water Utilities (RAM-W) *

Certified Information Systems Security Professional (CISSP) *

Tenable Certified Nessus Auditor (TCNA) *

Certified Training Courses, Motorola and Ericsson/GE 800 MHz Trunked Radio System *

Bellcore Training Course, Fiber Optic Systems *

Nortel Training, SONET Multiplexers * American Research Group Training

Course, Essentials of ATM * Network Administration &

Management * E-Merge Systems, Inc.

GE Intelligent Platforms Solution Provider [Company]

Wonderware Systems Integrator [Company] Microsoft Certified Partner [Company]

Invensys System Platform Application Server *,Wonderware InTouch 10 *

Invensys Wonderware Industrial Applications *

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Firm Certifications

Rockwell Automation Recognized System Integrator (RCSI) [Company]

GE MDS Full Solutions Provider (FSP) [Company] Vertical Solutions Provider for Verizon. [Company –

in process] Virginia PE [Individual]Invensys Wonderware

Certified Application Developer *

Project Management Professional (PMP) *

Cisco Certified Entry Level Networking Technician *

Milestone Advanced Certification (IP surveillance video management) *

Siemens PCS7 Certified * WR&A Rockwell Automation, RSLogix 5000 *

Rockwell Automation, FT View * Virginia PE *

ASIS Board Certified Protection Professional *

ASIS Board Certified Physical Security Professional *

Individual

ix. Specific Experience

This table includes selected SCADA, telecommunications, and operations management projects our team has delivered in recent years. The projects include system planning, design, HMI and PLC selection and implementation, networking and radio communications, security and automation services.

Select Client Projects Description Des

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US Corps of Engineers WRA 20th Command, Aberdeen Proving Ground

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Multiple Secure Government Clients WRA

CCTV, Access Control, Intrusion Detcction (+10 projs in last 5 yrs)

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City of Suffolk WRA Wastewater Collection System SCADA & Controls

X X X

Albemarle County Service Authority WRA

Multi-Phase Water/Wastewater SCADA Design for 60+ facilities

X X X X

James City Service Authority WRA

Water/Wastewater SCADA programming and support

X X X

City of Suffolk - E-Merge WTP Upgrade/Water Distribution SCADA

X X X X X X X

New Kent County - E-Merge D&C Collection System, WWTP C&I SCADA, Countywide SCADA

X X X X

Chesterfield County - E-Merge Multi-phased SCADA Controls and RTU upgrades including WWTPS, and over 65 SPS.

X X X

Spotsylvania County – E-Merge

SCADA/RTU system consisting of 2 WTPs, 3 WWTPs, 56 SPS – Cellular, radio and satellite comms.

X X X X X X

Appomattox River Water Authority – E-Merge

WTP Expansion, Water Distribution System

X X X X X X

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Select Client Projects Description Des

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City of Ottawa Water Department - Westin

SCADA Master Plan and Design - $12 million SCADA Implementation

X X X X

Chicago Water – Westin Prime Contractor

$9M Design-Build SCADA Upgrade for pumping system

X X X

Charles County Department of Utilities -Westin

Plan, design, and implement SCADA for 120+ wells, distribution, wastewater treatment

X X X X X X

HRSD - Westin Preliminary and final design for 150 remote stations, Construction is estimated at $18 million

X X ? X X X

IP Cameras, Access Control and Intrusion Detection Our team consisting of certified security professionals has successfully implemented access control systems and IP Cameras (CCTV) over SCADA networks for a number of utility and government clients. We are well versed in the application of the technology including vendor best of breed, video analytics, video compression techniques, PTZ applications, DVR application, video matrix switches, video management software and integration with SCADA HMIs.

Projects have included Jamestown Scotland Ferry Surveillance, Monitor Merrimac Bridge Tunnel Surveillance, Hampton Roads Bridge Tunnel Surveillance, and the Chesapeake Expressway Network Upgrade.

We are also familiar with Longwatch video surveillance software which is a mature product that has been successfully implemented by our team for a number of Utilities including Spotsylvania and Hanover counties

Access control has included magnetic and electric locks, request to exit motion sensors, card readers (proximity, magnetic, etc.), IP based site controllers, etc. The access control systems have been integrated into the client’s existing head-end controllers as well as alone. We have also integrated the card readers directly into the SCADA PLCs/RTUs.

Intrusion control has included a number of technologies including, motion sensors, glass break sensors, perimeter fencing intruder detection, video analytics, etc.

Radio and Cellular Our team has worked with most of the major cellular providers and radio communications vendors to design SCADA communications networks including: Land mobile radio - VHF/UHF/700 /800 MHz Monitor Merrimac Bridge Tunnel Surveillance Licensed microwave radio Chesapeake Expressway Network Upgrade Unlicensed (900 MHz/2.4 GHz/5.8 GHz) Gigabit Ethernet Leased services-Frame Relay, T1, DSL, MPLS Cellular

Our team has full in house capabilities to complete RF path profiles and link analysis that can be imported into Google Earth or Google Maps.

Our Subject Matter Experts (SMEs) will work closely with the Service Authority to come up with a solution that will work best for your needs.

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SECTION 2 PROJECT CHARACTERISTICS

i. Project Understanding We understand that the Service Authority is selecting a Design-Build Contractor to replace the entire existing Distribution and Collection (D&C) SCADA System that provides monitoring and control of the wastewater collection and water distribution system in the Service Authority’s service area. The D&C SCADA System is used to monitor and control all of the remote facilities that operate as part of the wastewater and water field infrastructure.

We further understand that the SCADA Design-Build Contractor will design and develop a system architecture plan acceptable to the Service Authority in several phases. The project shall proceed through final design, construction, and testing of selected pilot sites to confirm functionality and operation of the SCADA system. The preliminary design for the remaining sites and the overall SCADA system shall be modified as necessary based on lessons learned at the pilot sites. Final design, construction pricing, and construction of the remaining sites will proceed when authorized by the Service Authority.

Proposed System Solution Based on our industry knowledge and an understanding of the Service Authority’s D&C SCADA System requirements identified in the RFP, we have prepared a preliminary, conceptual system architecture as shown in the drawing titled “PWCSA SCADA Architecture Concept Drawing”. During the preliminary design phase, we shall use the information gathered during the workshops to finalize an overall system architecture that specifically meets the Service Authority’s goals and objectives.

Remote Site Hardware and Software: Based upon the I/O counts and functionality required, we will select an A-B CompactLogix PLC with dual Ethernet/IP communication ports that is appropriately sized to meet the application requirements. We will program the PLCs using RSLogix 5000 based upon the reviewed and accepted control narratives and we will create custom User-Defined Data Types (UDTs) and Add-On Instructions (AOIs) in an effort to optimize the PLC logic and SCADA application development efforts. We recommend using an A-B PanelView Plus OIT to provide Operators with additional visibility into the process at the remote sites. Our solution will incorporate Access Control Systems that are integrated with IP-based video cameras and Digital Video Recorders (DVRs) for security monitoring.

Remote Site Communications: As shown in the drawing, we recommend that the D&C SCADA System head-end be connected securely to the Cellular Service Provider’s Private Network via a Business-level MPLS Service. This will provide a high availability, large bandwidth connection at the SCADA System head-end for concurrent communication paths to the Remote Sites. As an alternate solution, we can provide multiple 4G CDMA Routers (with integrated Firewall) at the D&C SCADA System head-end if a Business-level MPLS Service is not available. At the Remote Sites we would also propose having Sierra Wireless (or equal) 4G CDMA Routers (with integrated Firewall). The selected routers will provide auto-switching capabilities between 4G and 3G cellular service, as needed, as well as Antenna Diversity and MIMO support for increased data throughput and link range.

SCADA System Network Security: The proposed SCADA System network architecture is based on industry best design practices for cyber-security. The following is an outline of the three (3) logical network areas that will create a secure D&C SCADA System network.

At the heart of the D&C SCADA System network is the trusted “SCADA Network” area, which is where Clients, Engineering Workstations and VM Servers that are strictly dedicated to SCADA functions will communicate with one another.

The “SCADA DMZ” area shall act as a buffer between the SCADA Network and the Corporate Network. The “Remote Site Comms DMZ” area shall act as a buffer between the SCADA Network and the MPLS

Service connection.

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SCADA System Application Server Architecture: The proposed SCADA System architecture is a completely integrated solution that is based on best design practices from the respective software manufacturers. The following is an outline of the proposed SCADA System Application Servers, organized by the network areas previously described under the topic “SCADA System Network Security”. (Note: All VM Servers listed in this section shall run the most current version of the Microsoft Windows Server operating system that has been approved by the application software manufacturer.)

VM Servers within the “SCADA Network” o Wonderware ArchestrA System Platform 2012 Galaxy Repository and Development Server:

The System Platform Galaxy Repository is a SQL database that contains all details of the SCADA System design and architecture. This VM Server will also double as the Development Studio for development, testing and deployment of all application objects and HMI graphics.

o Wonderware ArchestrA System Platform 2012 Application Object Servers 1 and 2: The two Application Object Servers (AOS) will form a Hot-Standby, Redundant pair using the redundancy features within System Platform. In this configuration, the application objects that represent the D&C SCADA System IO will be evenly distributed across each AOS for normal runtime load balancing.

o Wonderware Tier-1 Historian: We recommend a Tiered Historian architecture, where the Tier-1 Historian logs data from Wonderware Data Acquisition Services (DAS), and the Tier-2 Historian accepts replicated data from Tier-1 Wonderware Historians. Implementation of a Tiered Historian architecture will isolate the D&C SCADA System Tier-1 Historian to the trusted SCADA Network, and allow a Tier-2 Historian to communicate with other Corporate Servers, from the SCADA DMZ.

o Wonderware InTouch HMI Terminal Servers 1 and 2: The InTouch HMI Terminal Servers 1 and 2 will form a Hot Standby, Redundant pair through use of the ACP ThinManager Terminal Server management software package. The ThinManager Redundancy technology provides normal runtime load balancing for even distribution of client sessions across both Terminal Servers. If one of the Terminal Servers becomes unavailable, then all client sessions will automatically reconnect to the available Terminal Server.

o Longwatch Video Management & Security Server: The Longwatch Video Management and Security software package was specifically designed to provide optimized video streaming using minimal bandwidth across large communication networks such as the D&C SCADA System. Longwatch also provides integration capabilities with Access Control Systems to ensure video is captured at the site during security events, and then streamed back to the SCADA head-end. A video historian captures all video to ensure that it is permanently archived for review at a later date.

o SolarWinds Network Management Server: The SolarWinds Network Management software package will allow both IT and SCADA personnel to discover and map network devices, monitor performance, analyze traffic, manage network configurations, and track IP addresses and network intruders.

o SCADA System Domain Controller: The SCADA System Domain Controller will be configured as a Hot Standby, Fault Tolerant VM Server to ensure that it is always available on the network. This VM Server will serve the following functions (at a minimum) within the SCADA Network including, Security Authentication Requests, Domain Name System (DNS) lookups, Dynamic Host Configuration Protocol (DHCP) address assignments and Network Time synchronization

VM Servers within the “SCADA DMZ” o Wonderware Tier 2 Historian: As previously discussed, the Tier-2 Historian will interface with other

Corporate Servers from within the SCADA DMZ. o Wonderware InTouch HMI Terminal Server 3: The InTouch HMI Terminal Server 3 will provide HMI

access to Corporate VPN Remote Client sessions from within the SCADA DMZ. The ACP ThinManager software will also provide centralized management of all HMI client sessions accessing this server.

VM Servers within the “Remote Site Comms DMZ”

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o Wonderware Device Integration Servers 1 and 2: The two Device Integration (DI) Servers will form a Hot-Standby, Redundant pair using the redundancy features within System Platform. In this configuration the device integration objects, which perform all Remote Site PLC-to-SCADA communication functions, will be evenly distributed across each DI Server for normal runtime load balancing. Given that the Remote Sites will be using CompactLogix PLCs with Ethernet/IP, the DI Servers will use the Wonderware ABCIP version 4.1 application objects. Use of these objects will provide advanced communication integration with the CompactLogix PLCs to support poll records containing User Defined Types (UDTs), both scan-based and unsolicited message handling, and advanced PLC tag database optimization and synchronization.

Server Virtualization: By virtualizing the D&C SCADA System servers it is possible to reduce the proposed number of physical hosts from thirteen (13) down to two (2), as well as introduce redundancy at the virtual server level. We are proposing a VMware-based solution running vSphere v5.1 (or current version) on two (2) physical host servers, VM Host Server 1 and VM Host Server 2. VM Server uptimes of nearly 99.99% can be achieved using a RAID-level SAN or NAS Storage Array and VMware vMotion technology to support High Availability and Fault Tolerance.

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ii. Project Approach Phased Design and Construction Approach Our Team will execute this project in phases as indicated in the RFP document. The following is a summary of the work provided in each phase:

Phase 1 - Pilot Sites Preliminary and Final Design: As part of this phase 1 our team will provide the preliminary and final design of the pilot remote sites and necessary control room work.

Phase 2 – Pilot Sites Construction and Configuration: As part of this phase 2 our team will furnish, install, and implement the approved phase 1 pilot remote sites for the replacement SCADA system.

Phase 3 – Full System Design: As part of this phase, our team will provide the preliminary design and final design for the remaining remote sites and control center.

Phase 4 – Full System Construction and Configuration: As part of this phase 4 our team will furnish, install, and implement the approved phase 4 remote sites and completed control room modifications for the replacement SCADA system.

We developed the following preliminary approach for the Distribution and Collection SCADA Replacement Project and have focused on key pilot project task only. We will provide a more detailed approach during the detailed proposal stage.

The approach is based on collaboration with the Service Authority and a proven methodology that has been refined over the years on numerous SCADA projects across North America. To facilitate the collaboration process, we will conduct a number of workshops with key project stakeholders during all phase of the project, but especially during the Pilot Project design, which will set the standard for the full system design and construction. We will facilitate the workshop where we will present our findings, recommendations, and/or alternatives and then facilitates group discussion. By carefully listening to your project stakeholders, our industry experts will then formulate a unique plan which incorporates your needs and goals while employing industry best practices.

Project Management Project Management Techniques

From planning through close out, we will ensure that the SCADA Replacement project results are consistent with the Service Authority’s goals and objectives by applying proven project management principles:

Project Communications: Effective project communication minimizes surprises and facilitates stakeholder buy-in. We plan what information is required; how, when, where and to whom it will be delivered. Our Team will use a Microsoft SharePoint based collaboration tool to facilitate project communications and document control. A specific site will be established for this project, our Team and the Service Authority’s staff will have access to the site.

Project Plans: We will work with the Service Authority to develop a customized project plan for the SCADA Replacement Project. This plan will define and manage scope, schedule, budgets, resource requirements, and roles and responsibilities.

Project Controls: As part of the project planning process, we define and document the project controls for scope, budgets and schedule. We then closely monitor key parameters to ascertain progress against the baseline. We will provide monthly progress reports as one tool to achieve on-time, on-budget performance.

Risk and Issues Management: We will implement a formal process to review, document, determine potential impacts, and develop response plans for project risks and issues. This risk management methodology will also extend to risks associated with the system implementation.

Decision Management: We will take a collaborative approach working closely with the Service Authority to facilitate and document decisions to maintain project momentum.

Change Management: Change management means proactively changing organizational behavior both individual and collective activities - to take maximum advantage of new technologies. Our team will assist

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the Service Authority to align its people and culture with the changes may as a result from the SCADA Replacement Project.

Kickoff Meeting A Project Kickoff meeting, chaired by our team’s Project Manager, Jim Lester and Phase 1 Pilot Sites Preliminary and Final Design Leader Dean Foote, will be held following project award and notice-to-proceed. This meeting will be an opportunity for our team to receive direct input and feedback with respect to the Authority’s goals and expectations for this project. This meeting will ensure a common understanding of the detailed project scope and schedule by the entire project team. We will review the planned tasks, with special emphasis on tasks that involve Authority staff including site visits, workshops, and review meetings. These tasks represent a significant time investment for your key resources, and in order to minimize the impact on their daily responsibilities, it will be important to establish target dates for all on-site activities.

We will also review the general format, documentation standards, planned content, and scheduled delivery dates for all project deliverables. Developing consensus on the “look-and-feel” of these documents early in the project will help expedite the Authority review and avoid re-formatting of documents to comply with Authority Standards. We will also discuss the mechanism that will be used for submittal review.

As part of the kickoff meeting, we recommend that the Service Authority establish a Core Team for the project. The Core Team should consist of three to five staff members who (1) have detailed knowledge of the existing SCADA System and Operations, (2) can collectively represent the interests of the Service Authority in defining the requirements for upgrades and improvements to the existing SCADA System, and (3) can dedicate the necessary time to actively participate in the design activities. Ideally, the Core Team will continue to participate in the project from the planning stage through the startup and commissioning.

Phase 1a – Pilot Sites Preliminary Design Field Survey and Current State Assessment Our Team will begin the System Evaluation process by becoming familiar with the current SCADA System equipment. First, our team will request that the Service Authority provide copies of all existing and relevant documentation associated with the existing systems. This documentation may include the following documents, as appropriate: control system block diagrams, network block diagrams, O&M manuals, I&C Standards, P&IDs, control narratives, PLC List, Process I/O List, Instrument List, I&C Record Drawings, etc. Electronic copies of these documents are preferred as they can easily be uploaded to the project website.

After we’ve completed a thorough review the system documentation, our project team will conduct a site survey to document the site conditions and SCADA requirements for the selected pilot site and the control center. The site survey will be lead by WR&A’s I&C engineer, Padraic Gray. During the site visits, our team will take a standard set of digital photographs, inventory SCADA components, red-line record drawings as required, and conduct informal interviews with Authority staff to capture known issues associated with each site. The results of the site survey will be collated and loaded to the project website:

Inventory data will be captured in either an Access or Excel based database. Photographs will be named using a standard naming convention which incorporates the facility name and

subject matter. Red-lined record drawings will be scanned. The results of interviews will be documented in survey notes.

Operational and Functional Requirements Our Team will begin to define the operational and functional requirements of the new SCADA system. We will start by reviewing the existing Process Control Narratives (PCNs), HMI graphics and P&IDs. We will also review the business requirements and organization reporting structure to ensure that the new system aligns with it.

One or more workshops will be conducted to review and discuss how the Service Authority intends to operate and maintain the system. Based on the workshop discussions, we will prepare an Operational and Functional

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Requirements TM that will include revised PCNs, Marked up HMI Graphics and revised P&IDs. The draft TM will be submitted to the Service Authority for review and comment. Review comments will be incorporated into a final version of the TM.

Remote Facilities Network Requirements. We understand that the Service Authority, in consultation with the selected SCADA Contractor, will procure a suitable enterprise-wide data service plan from a cellular communications provider for communications to the remote facilities. To begin this process we envision a Network Requirements workshop will be conducted to review the following:

Network performance requirements Reliability requirements for critical and non-critical sites IP Camera requirements Interface to enterprise network requirements Cyber Security requirements Remote access requirements

We will prepare a Network and Security Alternatives and Recommendations TM. The TM will include an analysis of local cellular service provider’s coverage, options and costs. The draft TM will be submitted to the Service Authority for review and comment. Review comments will be incorporated into a final version of the TM and will be used as a basis for the network design.

Security Workshops Our SME’s will conduct physical security and cyber security workshops to review the Service Authority’s requirements and current industry best practices. Findings from the workshop will be culminated into a draft Security TM and will be submitted to the Service Authority for review and comment. Review comments will be incorporated into a final version of the TM.

Hardware and Software Standards Our Team will begin to define the hardware and software standards for the project. The standards will define a list of products and manufactures that will be used for the project. We envision the standards to include the following:

PLC: Manufacturer, processor type, communications requirements, etc OIT: Manufacturer, screen size, communications requirements, etc Servers: Preferred manufacturer and supplier Workstations: Preferred manufacturer and supplier Instrumentation: Type, preferred manufacturers, etc Electrical Equipment: Conduit type, junction box type, wire type, etc. Installation Requirements PLC & HMI programming methodology including supervisory control and direct control layers defined.

Design Basis Memorandum (DBM) Following the previous task, we will develop a DBM for the Pilot Project. This will consolidate the previous TMs and define the work to be performed. The DBM will include the following deliverables:

Overall System Architecture Pilot PCNs, P&IDs and HMI screens Hardware and software standards Proposed installation details Preliminary cut-over/transition plan Overall O&M Manual outline

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Overall Training Outline FAT and Commissioning procedures Implementation Schedule Preliminary Pilot Sites Construction Cost Estimate Security Plans

Service Authority review comments to the draft DBM will be incorporated into a final DBM.

Phase 1b – Final Design for Pilot Sites and HMI Framework The DBM will used to develop the final design documents for the pilot sites. Although this is a design-build project we anticipate that a complete set of construction documents will be developed and submitted for the Service Authorities review and approval.

Phase 2 – Pilot Sites Construction and Configurations Shop Drawings Shop drawing will be provide for all equipment to be provided on the project including control panel back plate layouts, electrical components, instruments, servers, workstations, software, etc.

PLC and HMI Programming We understand that all programming and configuration will be conducted on-site (Service Authority facilities) in close cooperation with the Service Authority SCADA Program Manager. To facilitate this effort we are proposing that key milestones be incorporated into the programming development process and that the PLCs be programmed using IEC 61131 Function Blocks (FBs) (user defined tags (UDT’s), add on instructions (AOI’s) in the CompactLogix world. These key milestones would include the following:

HMI & PLC Coordination o Develop tag database for RTU and HMI o System Platform Archestra development including Equipment Model, Security Model and

Templates – submit for review and approval o Submit tag database for RTU and HMI for approval

PLC Programming o Identify FBs required for the project o Submit FB list for approval o Develop FB code o Submit code for approval

HMI Programming o Deploy Archestra templates/objects o Develop HMI graphic templates o Submit graphic templates for approval

After the key milestones identified above are completed and approved than the remainder of the programming will be completed.

Factory Acceptance Testing (FAT) We envision a full FAT will be conducted. This will include connection of the PLC panels to the HMI through the wireless communications network. A simulation of the process using hardwired I/O will simulate the process as much as possible and control as well as alarms will be verified at the HMI workstations, OITs and mobile devices.

Transition and Operation Handover After the FAT the control panels will be shipped to the field and installed. A complete commissioning will be conducted and witnessed by the Service Authority.

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Training Training will be conducted in multiple steps. During the FAT operators and maintenance staff will get an opportunity to test the system. During the Transition and operations handover training will be conducted at each pilot site so that an operator can properly operate the new system. After handover formal training would be conducted and include:

HMI user training – Pilot group HMI System Administrator Training PLC Programming Review

Pilot Test Completion and Pilot Project Close Out The following will be completed:

Record drawings, specifications, and control narratives for Pilot Sites and Control Center, including Service Authority comments

Summary report of final configuration of remote sites, control center, and HMI Conduct one or more workshops to review the performance of the Pilot Sites and initial SCADA system

implementation; identify required changes and Action Items for Final Design

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iv. Proposed Project Team Organization The organization chart below illustrates the key team members and their roles. It is in keeping with the outline of the previous Section 2.ii, Project Approach. Please note that the Service Authority will be an integral part of the team.

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iv. Key Project Team Members Resumes Mr. Jim Lester will serve as the project manager and Phase Leader for Phase 2 Pilot Sites Construction and Configuration, and Phase 4 Full System Construction. Jim is a senior Project Manager with E-Merge and has over 15 years of experience in managing and being the primary technical contributor for large and complex SCADA projects, such as Washington Gas. Jim has been responsible for the design and implementation of numerous SCADA/HMI systems. These projects have varied in complexity with both single and multi-server architectures monitoring up to 15,000 I/O and communicating with over 100 clients. Jim has implemented several Wonderware System Platform projects, including VMware virtualized solutions. Jim’s areas of expertise include:

Programmable Controllers: o Hardware: Allen-Bradley, Modicon, GE RXi, Siemens, and TI o Software: RSLogix 5/500/5000, Concept, ProWORX NxT, GE-IP Proficy ME, Siemens Step7

SCADA/HMI: o Wonderware InTouch, Workflow and System Platform o GE IP Proficy iFIX, CIMPLICITY and Machine Edition o Rockwell RSView/FactoryTalk View SE o Schneider Electric Magelis HMIs, Allen-Bradley PanelView

Industrial Database: GE IP Proficy Historian, Wonderware Historian, Microsoft SQL Server Plant Intelligence: GE IP Proficy Portal, Wonderware Active Factory (Historian Client), SQL Server

Reporting Services. Programming Languages: Visual Basic, VB.Net, C++, C and MATLAB/Simulink Virtualization: VMware (ESXI, V Center Server, vSphere, VMotion), Microsoft (Hypervisor and Virtual PC)

Jim holds B.S. degrees in Electrical and Computer Engineering from NC State University, and has earned his Engineer-in-Training (“EIT”) designation. He is certified on Wonderware System Platform. He is a GE/MDS certified narrowband radio design/support professional, and has completed the VMware vSphere 5 Boot Camp in preparation for the VMware Certified Professional exam. Mr. Inderdeep Huja will serve as Project Principal for E-Merge and QA throughout the project. Inderdeep is a Principal and co-founder of E-Merge. He has over 20 years of experience in process control and automation, manufacturing systems, as well as client server systems design and development. Inderdeep has worked with world class manufacturing companies in designing and implementing large plant floor information systems. He served as primary technical contributor on engineering projects, including distributed computing environments/client-server implementations for municipal Water/Wastewater treatment plants. Technologies utilized included workstation based SCADA Systems, ODBC databases, and PLCs networked with fiber optics using TCP/IP Ethernet protocol.

Inderdeep Huja holds a Master’s Degree in Engineering from the University of Virginia as well as a Bachelor’s Degree in Mechanical Engineering from University of Pune in India. He is a member of the AWWA and ISA.

Mr. Bill Serjeantson, VP, P Eng will serve as Project Principal for Westin and QA throughout the project. Bill is Vice President of Westin’s Engineering Practice and has more than 26 years of experience in the application of Information Management and Automation systems to various industries, particularly the water and wastewater industry. Bill has been involved in all aspects of the project lifecycle including: planning, needs analysis, design, implementation, testing and commissioning. An experienced project manager and system designer, he has well developed written and oral communication skills. Bill has lead design teams on projects ranging in scope from a few thousand to several million dollars. Bill has hands-on design and implementation experience with distributed process control, computer-based control, and programmable logic control based systems. Bill has specialized experience in the integration of corporate information systems with factory floor automation systems for the purpose of production tracking, scheduling, reporting and performance optimization. In addition, Bill has extensive experience in the design and deployment of local area (LAN) and wide area (WAN) networks.

Bill holds a B.E.Sc., Electrical Engineering, University of Western Ontario and a B.Sc., Environmental Sciences,

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University of Western Ontario and is a Professional Engineer in Ontario. He is also a member of American Water Works Association, Water Environmental Federation and Instrument Society of America

Mr. Padraic Gray will serve as Project Principal and Task leader for WR&A. Mr. Gray has 20 years of experience in Instrumentation & Control design, construction and integration for water and wastewater treatment facilities and pumping stations and SCADA systems. His professional design responsibilities have included SCADA master planning, conceptual designs, preparation of plans and specifications, cost estimates, engineering services during construction, and operations assistance. Padraic has also been involved with the programming, integration and managing of construction of all aspects of water and wastewater I&C and SCADA projects. Mr. Gray is the lead engineer in charge of WR&As Instrumentation, Controls and SCADA group.

Padraic is a graduate from the University of Maryland, College of Engineering with BS in Mechanical Engineering. He is a registered professional engineer in Virginia, Maryland and Deleware.

Mr. Dean Foote, PE, RCDD, CSSA will serve as Phase Leader for Phase 1 Pilot Site Preliminary and Final Design and Phase 3 Full System Design. Mr. Foote has over 20 years of experience in Instrumentation and Control (I&C) and SCADA systems for the water and wastewater industry. His experience also includes design of fiber-optic networks, structured cabling, electronic security systems (ESS) including card access, intrusion detection, biometric and closed-circuit television (CCTV), radio propagation studies, programming human machine interfaces (HMIs) and programmable logic controllers (PLCs), and designing low voltage electrical distribution systems. Dean holds the Certified SCADA Security Architect (CSSA) credential, granted by the Information Assurance Certification Review Board. Dean lives in the Harrisburg, PA area. At Westin, he is assigned to support projects throughout the Eastern US and Canada. Dean is a registered professional engineer in Pennsylvania.

Dean has presented at numerous conferences across the country on SCADA implementation, ESS and SCADA cyber security. He was also a contributing author for Electronic Safety and Security Design Reference Manual, BICSI 2005.

Dean holds a BS, Electrical Engineering Technology, Penn State University, MS Information System, Shippensburg University, Engineer Officer Basic Course (EOBC), U.S. Army and MOS 2841, Ground Radio Repairer, US Marine Corps.

Mr. Greg Horn will serve on the project design team for I&C design and developing PLC programming standards. Mr. Horn has over eight years’ experience including designing and programming industrial controls for large equipment manufacturing. Mr. Horn is capable of handling multiple projects including design, programming, and installation. Mr. Horn’s experience in Controls Engineering includes developing operational control descriptions and narratives as well as process control programming using Allen-Bradley CompactLogix processors and graphical interface programming using multiple HMI hardware and software platforms. Greg is also experienced with design and construction of communication networks using Ethernet and DeviceNet protocols. These networks have included the integration of PLC’s, HMI’s, VFD’s, remote I/O, and MCC’s. Greg’s programming experience includes monitoring system status, control, alarm indication, and data acquisition for various level, flow, pressure and pumping process applications. He is experienced with the implementation of PID control loops to create optimal system performance.

Greg is a graduate of the Penn State University with a BS in Electrical Engineering Technology

Mr. Daniel Bierman will be the lead CCTV and physical security engineer assigned to the project team by WR&A. Mr. Bierman has over 20 years of professional experience with designing, installing and commissioning CCTV and physical security systems. Mr. Bierman holds certifications from ASIS Board as a Certified Protection Professional, (CPP) and a Certified Physical Security Professional as well as training and certification from major system manufacturers.

Mr. Anand Dixit PMP, CCNA will serve as System Platform developer. Anand is a Solutions Architect with over 15 years of experience in process control and automation, manufacturing systems, including experience in diverse industries such as Water/Wastewater, Power Plant Automation and DM & Softening plants. Anand’s areas

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of expertise include:

Programmable Controllers: o Hardware: GE IP 90-30/90-70 PLC, Allen-Bradley (ControlLogix/CompactLogix, SLC, Micrologix),

and Modicon Quantum PLC o Software: LM90, RSLogix 5/500/5000, Concept

SCADA/HMI: o Wonderware InTouch with I/O servers; certified on the Wonderware System Platform o Cimplicity HMI o RSView SE/ FactoryTalk Studio SE o AB PanelView, Schneider Electric Magelis HMIs

Industrial Database: MS Access, SQL Server 2000/2005/2008, and SQL Server Reporting Services. Networking Technologies:

o Communication Protocols: Ethernet, Modbus TCP, ControlNet, OPC Servers, DH+, DF1, o Radio telemetry: GE MDS spread spectrum radios such as Transnet and iNET, IP radios including

high bandwidth (100MB) Redline for backbone infrastructure. o Virtualization: VMware (ESXI, V Center Server, vSphere, VMotion), Microsoft (Hypervisor and

Virtual PC) His educational qualifications include a Master’s degree in Instrumentation and a Bachelor’s degree in Electronics. He is a certified Project Management Professional (PMP) and a Cisco Certified Network Technician.

Mr. Janardan Lal, MCSE, MCDBA will assist with the development of hardware and software standards and networking. Lal has over 20 years of systems integration experience. He provides clients with customized solutions that optimize their processes, and has extensive expertise in management information system design and development for discrete and process industries. Over the course of his career Lal has developed web enabled applications to serve process data over internet/intranet. He utilizes digital technologies including object oriented programming languages, databases on highly available, scalable and fault tolerant computing platforms. Lal leverages his extensive experience to provide technical direction to engineering teams. Lal’s areas of expertise include:

Programmable Controllers: o Hardware: GE-IP, Modicon (Compact, Momentum and Quantum PLCs), Siemens, Allen-Bradley

PLCs o Software: Modsoft, ProWORX, NxT, Concept, Unity, Siemens Step7,and RSLogix 5/500/5000

SCADA/HMI: o Wonderware InTouch, Industrial Application Server/System Platform, ActiveFactory (Historian

Client) o GE IP Cimplicity HMI and Machine Edition o FixDMACS/iFIX

Industrial Database: o Wonderware Historian, MS SQL Server and MS Access, SQL Server Reporting Services

Networking Technologies: o Communication Protocols: Redundant Ethernet networks, OPC Servers, Frame Relay

technology, Fiber optic networking, TCP/IP, NETDDE, RS232 and RS485, Modbus RTU, DF1, interfacing between FIX32 and BB BSAP based devices, BB DPC 3330 RTUs ,and implementing CDPD/CDMA communications

o Telemetry: Spread spectrum and licensed radios (Motorola Moscad/Intrac and MDS iNET, Transnet, 9810, 4710, 9710/9790 radios), CDMA modems and routers

Servers/Storage: DEC Alpha Servers, Intel Servers, RAID storage device Virtualization: VMware (ESXI, V Center Server, vSphere, VMotion), Microsoft (Hypervisor and Virtual PC)

Lal holds a Bachelor’s degree in Electronics and Communications. He is also a Microsoft Certified Systems Engineer (MCSE), as well as a Microsoft Certified Database Administrator (MCDBA).

Mr. Andrew Jackson will serve as PLC developer. Andrew is a Control Systems Engineer. He is responsible for

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designing PLC/RTU/ control systems, PLC and HMI development, and radio telemetry based SCADA systems for water/wastewater applications. Andrew’s area of expertise includes:

Programmable Controllers: o Hardware: Allen-Bradley (ControlLogix , CompactLogix, Micrologix) and Modicon PLCs o Software: RSLogix 500/5000, ProWORX NxT, Concept

SCADA/HMI: o Wonderware InTouch, System Platform trained

Networking Technologies: o Communication Protocols: Ethernet/IP, Modbus, Modbus +, DF1 o Telemetry: MDS radios such as Transnet and iNET; GEMDS certification for IP based radios,

CDMA modems and routers, Longwatch video surveillance CCTV, IP cameras and electronic access security systems, Longwatch video surveillance

Andrew holds a Bachelor’s degree in Electrical Engineering from Old Dominion University.

Mr. Uri Papukchiev, PE, PMP will serve as HMI System Platform Architecture developer. Mr. Papukchiev has 16 years professional experience in control system engineering with emphasis on water treatment processes. Designed and commissioned SCADA systems and PLC code for systems involving a wide range of water treatment technologies. Accumulated more than 1,000 hours in field testing for new control scheme for low pressure membrane filtration systems for seawater, wastewater, and surface water. He participated in nearly all aspects of control system design and implementation from initial conceptual design through code generation, system integration, testing and field implementation. His exposures to multiple aspects of water treatment control systems enable him to deliver high performance reliable control systems.

Uri holds M.S Environmental Engineering, Georgia Institute of Technology, Atlanta, Georgia, Technologist – Water Treatment, Chemical and Technological University, Burgas, BG and M.S. Electrical Control Engineering, Sofia Technical University, BG. He is a PE in CA, VA and MD and is a Project Management Professional. Uri is certified in Invensys/Wonderware Developer: System Platform, InTouch, InTouch for System Platform, HMI Reports, Historian, Historian Client, DIObjects, SCADAlarm and Rockwell: Historian. His memberships include ISA, AWWA and PMI.

Mr. Brian Butler, P.E. will serve assist with the Operational and Functional Requirements task. Brian has over 20 years experience in consulting engineering, as an I&C Design Engineer in the water and wastewater industries, primarily in the area of instrumentation, automation, computer control systems, SCADA communications, and process monitoring, and experience as a resident engineer for Electrical and I&C systems at an operating nuclear power plant.

Brian holds a B.S. Electrical Engineering Kansas State University and is a P.E. in AR, CA, VA and KS

Mr. Glenn S. Wolf, CISSP, TCNA will serve as the cyber security Subject Matter Expert (SME). Glenn Wolf has a broad knowledge of different technologies, systems, and platforms. He has placed special emphasis on maintaining security and detecting unauthorized access to mission-critical systems. Among other duties, Mr. Wolf maintained theater-wide computer and network security at Headquarters, US European Command, in Stuttgart, Germany. In the private sector, Mr. Wolf has performed EPA-mandated vulnerability assessments and penetration testing for many water utilities nationwide, in a comprehensive effort to improve the safety and security of the SCADA systems.

Glenn holds a BS, Computer Science, United States Air Force Academy and has attended Foundstone Ultimate Hacking Workshop. His certifications include CISSP (Certified Information Systems Security Professional): # 33070, TCNA (Tenable Certified Nessus Auditor) and Risk Assessment for Water Utilities (RAM-W) Glenn is a member of Association for Computing Machinery (ACM) and Information Systems Security Association (ISSA). He has also presented papers on cyber security across North America including papers to AWWA and WERF.

Mr Keith Estes, PE, PMP will serve as the radio/cellular SME. Keith has Mr. Estes has 25 years of technical experience in the communications field, including:

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Land mobile radio - VHF/UHF/700 MHz/800 MHz, conventional and trunked, P25 and narrowbanding Licensed microwave radio VHF/UHF/900 MHz Multiple Access System (MAS) Unlicensed spread spectrum radio (900 MHz/2.4 GHz/5.8 GHz) Very Small Aperture Terminal (VSAT) satellite Fiber Optics - Synchronous Optical Network (SONET) and Wavelength Division Multiplexing (WDM) Gigabit Ethernet Leased services - Frame Relay, T1, DSL and MPLS

He also has experience designing local area networks, including large switched Ethernet networks using a 100Base-FX fiber optic backbone.

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SECTION 3 PROJECT COSTS

i. & ii. Labor Classification and Labor Rate Schedule Project Function Rate/Hour Engineering Consultant or Professional Engineer $180.00 Project Manager $165.00 System Architect / System Platform / PLC Lead Engineers $150.00 System Platform & PLC Developers / Networking / Telemetry Engineers $125.00 Master Electrician $70.00 Panel Wireman $58.00 Electricians Assistant / Assembly Labor $48.00 Beginning Apprentice $32.00

*Percent increase in cost shall follow the Consumer Price Index (CPI), but shall not be less than 3% per year starting on January 1st 2014 for three (3) years.

**Additional Charges of $125 per day for service truck and tool charge. Any tools, drill bits, etc are covered in this daily rate up to equipment that cost more than $2,000, for example a man lift.

iii. Risk Factors and/or Concerns Unforeseen Field Conditions: Unforeseen field conditions will be reduced by completing a thorough field investigation using a check-list approach to ensure necessary information is efficiently gathered during the site visits. The DB team will immediately notify the Service Authority of any unforeseen conditions.

End User Non-Acceptance of Technology: Our collaborative work-shop approach and engaging the Service Authority during the design will ensure vested input to the decisions made during the DB process.

Additional effort by certified operators during shut-downs and commissioning: Start-up and commissioning plan developed by the D-B team will insure the system is installed and ready to be commissioned prior to having operators on-site. Regulated commissioning plan will ensure efficient use of the Service Authority’s personnel when required on-site.

Maintenance and operation of new system during construction: Our local team approach will ensure that the right personnel are available and accessible to address any emergency needs that may arise with the SCADA system until the Service Authority operators are trained and the system is accepted.

Transition from existing system to new system: The transition process will include a plan to operate both systems in parallel ensuring remote station monitoring operational availability at all times. The D-B team will investigate existing data structures to determine an efficient data migration plan.

Communications band-width of the video signal transmitted over the radio/cellular link: Develop CCTV system with local station DVR. Video signal will only be transmitted via cellular link when an event is detected or on user demand. Video records will be available through the local DVR.

Communications dead-zone area/not able to get reliable cell signal for remote station: Design team will review coverage data from cellular providers to select a carrier with the best coverage for the Service Authority stations. We will perform a communications survey at each station to determine strength of cellular signal and the requirements for antennas and pole heights.

Concerns about using a single third party cell carrier for support and maintenance of major portion of the SCADA system: The design team will work with the Service Authority to review trouble reporting procedures and maintenance assurances from the various carriers prior to selecting the actual company to be used. Investigate the feasibility of using an alternative path of communications as a backup.

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Training internal SCADA/IT team for long-term support of system: Proposed SCADA system will be based on hardware and software that the Service Authority is familiar with. The D-B team will outline training requirements from the different manufactures and provide system specific training.

Future maintenance and support budget: There will be significant effort to keep system updated and operational ensuring technology does not become obsolete. Using the advanced technology available at the time of design will help ensure the system stays current as long as possible. The D-B team will also create schedules of recommended maintenance procedures so these efforts are anticipated in advance.

iv. Alternatives In addition to the components specified in the RFP, our DB Team has extensive experience with other manufacturers of comparable systems. Our team can discuss and evaluate alternative solutions that may better fulfill the Service Authorities goals and objectives for this project. Some examples would include:

Alternative 1 – All Rockwell Solution A Rockwell Automation’s Integrated Architecture SCADA system. An integrated architecture with FactoryTalk View SE HMI and Compact Logix PLCs would provide a system with the following benefits:

Architecture Simplification - Using one control platform from a single manufacturer supply source. Faster Startups - The commonality between the PLC and HMI software environments reduces

development time and provides faster startups due to ease of integration between them. Optimized Productivity - Reuse program segments or tags for new applications to help you react quickly

to process changes. One huge benefit of this combination is that Alarms and Events (with time/date stamp) can be pushed

from the CompactLogix PLC to the various HMI components. You only have to create the Alarms in one place – in the PLC. It is Rockwell’s version of “report by exception”.

Alternative 2 – All Schneider Electric Solution Schneider Electric’s SCADAPack RTU and ClearSCADA HMI. ClearSCADA provides a cost-effective solution for clients looking to optimize SCADA functionality, while minimizing development, installation, and operational costs. As an all-in-one software package, it comes standard with many key, integrated SCADA tools, including embedded web-server, data historian, report generation, and alarm redirection to text message/email.

To truly leverage the benefits of a completely integrated solution – Schneider Electric’s SCADAPack RTU would be most suitable. SCADAPack is a purpose-built Smart RTU for remote installations requiring advanced processing, low power consumption, and serial/Ethernet communications. When integrated with ClearSCADA, unique benefits can be leveraged such as remote configuration, application downloads and time stamped data mapping directly into the historian.

ClearSCADA can also work with Modicon (M340) and Allen-Bradley PLCs. However, one does lose the benefits of a tightly integrated solution of a ClearSCADA-SCADAPack combination.

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SECTION 4 – APPENDICES We have included two appendices in this section.

Appendix A contains signed commitment letters from the prime contractor and subcontractors, as well as the questionnaires requested in the Service Authority’s RFP.

Appendix B contains a signed RFP cover form as well as signed copies of the two addenda that were issued after the RFP.

March 1, 2013


Appendix A - Signed commitment letters and questionnaires

E-Merge Systems, Inc. / 1314 East Cary Street, Richmond, Virginia 23219 Tel: 804.344.3511 / Fax: 800.608.6039 / www.emergesystems.com

March 1, 2013 Prince William County Service Authority Procurement Department 4 County Complex Court Woodbridge, VA 22192 Attention: Angela White Subject: SCADA Replacement Project COMMITMENT LETTER RFP# SA 2113 PRIME OFFEROR Dear Ms. White, Please let this serve as our commitment letter in accordance with RFP SA 2113, Addendum #1. E-Merge Systems, Inc. offers our commitment to serve as Prime Offeror on the subject proposal. Our relationships will include subcontracting with the following firms with whom we have executed teaming agreements for the purpose of guiding our relationships during any forthcoming work:

Whitman, Requardt & Associates, LLP Role: Architectural/Engineering Subcontractor

Westin Engineering, Inc. Role: Engineering and System Integration Subcontractor

Instrumentation & Control Systems Engineering, Inc. (ICSE) Role: Electrical Subcontractor

Should you require additional information and/or clarification, please contact the undersigned. Sincerely;

Inderdeep S. Huja President

Whitman, Requardt Associates, LLP

Prince William County Servic Authority

Project Listing

As of: January 1, 2008 - February 22, 2013

ID # Project Description Project Fee First Inv Dt Last Inv Dt18335 PWCSA - Gainesville PS Hydraulic 45,210.00 1/25/2008 8/7/2009

18344000 PWCSA Occoquan LS Improvements 128,598.00 5/16/2008 10/29/201018349 PWCSA - Lake Montclair 16-In WM Align 2,960.00 6/13/2008 9/5/200818352 PWCSA - Lake Montclair WM Crossing Surve 21,831.00 8/8/2013 12/24/200918354 PWCSA-Cow Branch O&M and Completion 27,865.00 8/8/2008 5/15/200918376 PWCSA - Haymarket WS 26,470.00 2/1/2009 10/30/2009

18380000 PWCSA Alleghany & Lomond Sewer Plats 40,570.00 3/20/2009 11/25/200918381000 PWCSA Alleghany & Lomond Sewer Design 97,075.00 3/20/2009 7/6/2012

18382 PWCSA- General Hydraulic Modeling 30,250.00 8/7/2009 2/19/201018386 PWCSA - Lake Montclair WM Final Design 45,755.00 5/15/2009 10/1/2010

18390000 PWCSA Powells Creek SS Protection 31,923.00 8/7/2009 7/9/201018391000 PWCSA Fairy Creek SS Protection 46,200.00 7/10/2009 9/3/201018392000 PWCSA Cow Branch SS Protection 30,168.00 7/10/2009 6/11/201018401000 PWCSA Woodbridge Water System Assessmt 70,693.00 10/30/2009 4/13/2012

18412 PWCSA - Lake Montclair WM Final Design 6,950.00 1/22/2010 6/11/201018416000 PWCSA General Hydraulic Modeling 36,850.00 2/19/2010 1/21/201118424000 PWCSA Lake Montclair WM Easement Acq 28,350.00 3/19/2010 1/21/201118429000 PWCSA Haymarket WS Master Plan Update 39,772.00 6/11/2010 4/15/201118438000 PWCSA Alleghany & Lomond Swr Rpl Flow 34,920.00 10/29/2010 3/18/201118443000 PWCSA Lynnwood Subdivision WL 42,788.00 12/23/2010 4/15/201118449000 PWCSA General Hydraulic Modeling 180,985.00 12/23/2010 12/27/201118450000 PWCSA Fitzwater Dr SPS 86,200.00 2/18/2011 7/

march 1, 2013 - pwcsa...march 1, 2013. procurement department . attn: angela white – sa 2113 . 4...

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