March 2010

2010 Staff Survey Results

STATE OF THE STAFF(2010 Staff Survey Results)

Goizueta Business School’s Community and Diversity Vision

We aspire to create and sustain a community at Goizueta that is the best place to study and work. In support of this, we are committed to be a destination

where all are respected, supported and valued.

Purpose: Gather information and understand the climate of Goizueta’s staff for the Dean’s Office and Senior Administration.

Survey conducted by: Goizueta’s Office of Diversity and Community Initiatives.

Survey method: Anonymous survey on Qualtrics.com.

2010 Survey responses: 56 Respond Rate: 47%

Survey Overview

Demographics

Surveyed staff at Goizueta

Working years

Employment Status

Less than 1 year

Between 1-3 years

Between 4-6 years

Between 7-9 years

Between 10-15 years

More than 15 years

0% 5% 10% 15% 20% 25% 30% 35%

2%

33%

25%

22%

13%

5%

Biweekly

Monthly

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

20%

82%

Full-time

Part-time

0% 10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

92%

9%

Diversity

Ethnicity Gender

African -American

Caucasian

Native-American

Hispanic

Asian

Bi-racial

Other

0% 10% 20% 30% 40% 50% 60% 70%

23%

66%

0%

0%

2%

0%

9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

7%

93%

Male

Female

Communication

Ways of communication

Very likely and likely

First Class directly to your e-mail account

First Class Staff Conference

Outlook directly to your e-mail account

Hard copy Newsletter

E-newsletter

Intranet (Sharepoint)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

85%

68%

72%

30%

39%

12%

Likelihood of participating community activities

Very likely and likely

Staff Cookout

School-wide Staff Meetings

Professional Development Sessions

Wellness Programs and Activities

Diversity Educational Seminars/Activities

Lunch and Learn Sessions (various topics)

Quarterly community building social events

Holiday Party held in the morning on-campus

Holiday Party held in the afternoon on-campus

Holiday Party held in the evening on-campus

Holiday Party held in the evening off-campus

0% 10% 20% 30% 40% 50% 60% 70% 80%

67%

69%

50%

46%

37%

40%

42%

54%

65%

30%

43%

Importance of community activities

Strongly agree and agree

Breakfast with the Dean

Lunch with the Dean

Afternoon tea/coffee with the Dean

Early evening Dean mixer

Office hours with the Dean

Town Hall meeting with the Dean

Holiday Staff/Faculty event with the Dean

Leadership Speaker Series

E-mail updates about Goizueta from the Dean

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

15%

21%

11%

8%

30%

79%

63%

42%

85%

Prefer date/time for community activities

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

0% 10% 20% 30% 40% 50% 60% 70% 80%

48%

53%

66%

73%

58%

6%

3%

7 a.m. - 9 a.m

9 a.m. - 11 a.m.

11 a.m. - 1 p.m.

1 p.m. - 3 p.m.

3 p.m. - 5 p.m.

5 p.m. - 7 p.m.

0% 10% 20% 30% 40% 50% 60% 70% 80%

19%

50%

69%

67%

47%

20%

Does Staff Council meet your expectation?

Yes, or even beyond

Social activities

Information Sharing

Community Building

64% 66% 68% 70% 72% 74% 76%

74%

70%

68%

Work Place Climate

Strongly agree and agree

I feel valued as a Goizueta staff member.

I believe that Goizueta Business School 's leadership respects and supports diversity.

I am encouraged to participate in training and development opportunities.

I believe that recruitment practices at Goizueta are fair and promote the recruiting and hiring of a diverse population.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

54%

77%

64%

60%

Strongly disagree and disagree

I feel valued as a Goizueta staff member.

I believe that Goizueta Business School 's leadership respects and supports diversity.

I am encouraged to participate in training and development opportunities.

I believe that recruitment practices at Goizueta are fair and promote the recruiting and hiring of a diverse population.

0% 5% 10% 15% 20% 25%

19%

10%

13%

19%

Goizueta Strategy

Do you know and understand Goizueta Strategy?

59%

15%

26%

Strongly Agree and Agree

Strong Disagree and Disagree

Neutral

Do you know how your role contributes to the success of Goizueta Strategy?

75%

8%

16%

Strongly Agree and Agree

Strong Disagree and Disagree

Neutral

Goizueta Voices (To be Updated)

When comparing Goizueta with other departments at Emory University:

- Overall, there is a general view that GBS has a stronger community atmosphere: “Goizueta has more a sense of community, a lot more teaming “

- Other positive comments include: “Better physical working environment.” “Good communication system, IT

service…etc” “ More flexible, creativity“

- Some of the concerns include: “Less of a connection to the larger Emory campus” “More politically driven”

Other activities to foster the community environment (most mentioned)

• Staff Events, more opportunities for staff and faculty mingling together

• More diversity training for managers

• Events involving all departments of Emory

Development Topic (most mentioned)

• Diversity Training

• Leadership Training

The most mentioned topics are:- Flexible working hours - Work from home option/Allowing Telecommunication

Work Life Balance?

The most mentioned topics include:- Parking - Provide equal career opportunities and fair treatment among all the staff - Compensation policy- Insufficient communication across departments

One thing you WOULD change at Goizueta

The most common responses include:- Community feeling/ People/- Flexible in the ways of completing jobs

One thing you would NOT change at Goizueta

THANK YOU

Appendix

Strongly disagree and disagree

Likelihood of participating community activities

Holiday Party held in the evening on-campus

Quarterly community building social events

Holiday Party held in the evening off-campus

Lunch and Learn Sessions (various topics)

School-wide Staff Meetings

Wellness Programs and Activities

Diversity Educational Seminars/Activities

Professional Development Sessions

Holiday Party held in the morning on-campus

Staff Cookout

Holiday Party held in the afternoon on-campus

0% 10% 20% 30% 40% 50% 60% 70%

33%

40%

45%

48%

53%

53%

55%

60%

62%

64%

64%

Importance of community activities

Strongly disagree and disagree

E-mail updates about Goizueta from the Dean

Town Hall meeting with the Dean

Leadership Speaker Series

Holiday Staff/Faculty event with the Dean

Office hours with the Dean

Breakfast with the Dean

Afternoon tea/coffee with the Dean

Early evening Dean mixer

Lunch with the Dean

0% 5% 10% 15% 20% 25% 30% 35% 40%

2%

4%

4%

13%

13%

16%

20%

21%

35%