mariner 10 pro · 1. locate the name and password for the network. this is usually found on the...
TRANSCRIPT
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Mariner 10 ProDevice Setup Guide
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Contents
You have received a Mariner 10 Pro tablet. In this document you’ll find the following to get your device up and running:
p.3 Tablet overview
p.5 Pre-setup charging
p.8 First time setup
p.13 Setting up a Google account
p.21 Continuing setup
p.29 Finishing up & navigating
p.37 Troubleshooting
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Mariner 10 Pro: In the box
Tablet
Quick start guide
Keyboard case
AC adaptor (not pictured)
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Mariner 10 Pro: Device Overview
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Mariner 10 Pro: Connecting the Keyboard
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Mariner 10 Pro: Charging
The tablet must be charged before use, however it does not need to be fully charged for setup. Try to plug it in somewhere accessible so you can continue with setup while it charges.
1. Connect the AC adaptor to the tablet, using the port marked ‘DC IN’ (left side of tablet). A light on the back of the tablet will confirm that charging is taking place
2. Hold down the power button for 2-3 seconds to switch the tablet on3. If the tablet does not yet switch on, it may need more time to charge.
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Mariner 10 Pro: First Time Setup
1. Press and hold the power key (left side) for 2-3 seconds to switch the device on
1. If the device does not switch on:a. Please ensure you have
charged the device for at least half an hour
b. If it is still not working, contact the Logistics team:
[email protected] or 03333444019, Option 1
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Mariner 10 Pro: Language1. Select your language - the default
should be English (United Kingdom)
1. If required, tap “Vision settings” to change the default zoom, font size and use accessibility options such as a screen reader. Use the back arrow when finished.
1. Tap the yellow start button to proceed
Note: While you can choose another language if preferred, we recommend using English (UK) if you wish to use this guide for reference
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Mariner 10 Pro: Internet
The next screen is for WiFi setup.
1. Locate the name and password for the network. This is usually found on the router
1. Select the network name and enter the password, and tap ‘Connect’
Once connected, it may take a moment to check for updates to your tablet
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Mariner 10 Pro: Copy Apps and Data
The next screen will ask if you would like to copy apps and data (e.g. contacts) from your Google account
If you use a Google account on another device, you may wish to tap ‘Next’ and follow the instructions provided
Otherwise, tap ‘Don’t copy’
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Mariner 10 Pro: Google Account
This section will guide you through setting up (or logging in to) a Google account. You will need this to download apps, access email and use more features of your tablet.
If you have an existing Google account:
● Find the email address and password
● Another device e.g. your phone may be needed to pass any security checks
● Use the ‘forgot email’ or ‘forgot password’ options if needed
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Mariner 10 Pro: Google Account
If you do not have an account, or cannot access your existing one:
1. Tap ‘Create account’ and select ‘For myself’
1. Enter your:a. First name and last nameb. Birthday and gender
Remember to use your real information, as this will be important if you need to reset the password at a later date
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Mariner 10 Pro: Google Account
GMAIL ADDRESS
3. Set up a gmail.com email address to use with the account
● 6-30 characters long● Use letters, numbers and full stops
only● Many email addresses are already
taken - if you receive this message, adjust or change and try again
Note this new email address somewhere safe for future reference
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Mariner 10 Pro: Google Account
CREATE A STRONG PASSWORD
4. Enter a password and type it again in the second box to confirm
Remember: You will need this password to access email and other Google tools in future
● Use a mixture of letters, numbers and symbols
● Don’t use any elements of your or your family’s names, address or dates of birth
● Do not share with others
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Mariner 10 Pro: Google Account
CREATING AN ACCOUNT
5. You will be prompted to add a phone number. If you would like to do this, tap ‘Yes, I’m in’ and follow the instructions given
This will allow you to access your account in future if you forget your password. If you would prefer to skip this, select ‘Skip’ at the bottom of the page
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Mariner 10 Pro: Google Account
CREATING AN ACCOUNT
6. On the review page, tap ‘Next’ and then read the terms and conditions
7. Tick the boxes to confirm you agree with the terms, and then tap ‘Create Account’ to continue
8. The next screen will ask if you would like to back up data to Google Drive. Use the blue toggle to switch this on or off and tap ‘Accept’
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Mariner 10 Pro: Google Account
Your Google account is now set up!
This is the account you will use when you download an app, log in to Gmail or use other Google services
Remember to record your new email address somewhere safe
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Mariner 10 Pro: Continuing Setup
1. Check the date and time are correct
1. If not, adjust by tapping on the arrow next to date and/or time
1. Tap ‘Next’ to proceed
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Mariner 10 Pro: Google Services
You will need to to read and agree to Google’s terms and conditions
We recommend that location and scanning features are switched off at this stage, and can be switched on later from the device settings if required. Tap on the blue toggles to switch these on and off as preferred.
When you’re ready, tap the blue ‘More’and then ‘Accept’ button to proceed
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Mariner 10 Pro: Screen Lock
The next screen will ask you to set up device protection using one of the following - this is highly recommended.
You will require this for future access -so remember what you choose or make a note somewhere safe
● Pattern - Draw a pattern on a 9x9 grid, covering at least 4 dots
● PIN - Set a PIN with at least 4 digits. Remember to not use something too obvious like your birthday or ‘1234’
● Password - Set a password with at least 4 letters, numbers or symbols
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Mariner 10 Pro: Google Assistant
The Google Assistant offers voice search and control for your tablet
If you’d like to use this, select ‘Turn on’
If not, or if you’re not sure, tap ‘No thanks’, then ‘Next’ - you can set this up later if you change your mind
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Mariner 10 Pro: Google Pay
Tap ‘Skip’
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Mariner 10 Pro: Anything else
Before finishing set up, you can:
● Add another email account (for example if you have an Outlook or Yahoo account)
● Change the font size for easier reading
● Change the wallpaper to personalise your tablet
All of these options can be access later from the settings too. When ready, tap ‘Finished for now’ to complete setup
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Mariner 10 Pro: All Done!
Setup is complete!
You’re now on the home screen of your tablet, where you’ll find pre-installed apps ready to use
Follow the instructions in the next section to start using your tablet
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Mariner 10 Pro: Finishing Up
The next pages will go through the following to help you get used to using your device:
● Basic navigation● Controls● Using apps● Settings● What to do next time
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Mariner 10 Pro: Basic Navigation
TAP to select an item (for example, to open an app)
PRESS AND HOLD to see app information or other options
SWIPE across the screen to navigate between pages, or to scroll up and down
ZOOM by placing two fingers on the screen and sliding them apart (to zoom in) or together to zoom out)
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Mariner 10 Pro: Home Controls
BACK to return to the previous screen
HOME will return you to the home screen
RECENT APPS to see apps you have been using recently. Tap on an app to use it again.
VOLUME DOWN/UP to control the sound
The controls below can be found at the bottom of your tablet screen
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Mariner 10 Pro: Using Apps
Swipe up from the bottom of the screen - or tap the up arrow - to see all of the pre-installed apps
You can install new apps by tapping ‘Play Store’ on the Home screen
Some apps will already appear on the Home screen for easy access - tap on one to try it out
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Mariner 10 Pro: Accessing Settings
In the settings you will find:
● WiFi information and options● Battery level● Display settings (e.g. brightness)● Security options● Accessibility options
...and more! Access the settings by:
● Tapping on the cog app on your home screen
● Swiping down from the top of the tablet for shortcuts to key settings
● Swiping up from the bottom of the tablet and tapping the Settings app
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Mariner 10 Pro: Security Settings
To change your screen lock:
1. Open Settings (see previous page)
1. Tap ‘Security & location’ (you may need to scroll down) and then tap ‘Screen lock’
1. Enter the current pattern, PIN or password, then choose the new method you’d like to use and follow instructions to set up
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Mariner 10 Pro: Getting Back In
To access your tablet again later:
● Switch the device on (and off) using the power key - just hold for 2-3 seconds● Remember the screen lock you set earlier? You’ll need this each time you switch
your device back on, or if the screen locks, to keep your tablet secure
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Mariner 10 Pro: Troubleshooting
In this section we’ll cover some of the steps to follow if your device stops responding
Frozen screen
If the tablet is not responding to tapping and/or swiping, try the following:
● Wait 10 seconds before trying the action again
If that doesn’t work:
● Quickly press and release the power button to turn the screen off
● Press the power button again and unlock
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Mariner 10 Pro: RestartingIf your tablet is still not responding, it may need to be restarted
Restart
If the tablet screen is on:
● Press and hold the power button for 2-3 seconds until the option to turn off/restart appears
● Tap ‘Restart’ and wait for your device to turn itself off and on again
If the box does not appear, hold the power button for 10 seconds to turn the device off, or insert a paperclip into the reset hole on the back of the tablet
Then try to start up as normal (see p.9)
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Mariner 10 Pro: Troubleshooting
Blank screen or won’t turn on
Firstly, plug your tablet in to charge (see p.7)
We recommend leaving the tablet charging for 30 minutes before trying to turn it on again
Once charged, hold down the power button for 2-3 seconds
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Mariner 10 Pro: Resetting
If restarting is not working, or if the screen will not turn on after trying the previous steps, you may need to reset your device
Please be aware this will reset your device and wipe all files, apps and settings. All steps on p.38-40 should be followed before proceeding to the next page
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Mariner 10 Pro: Resetting
With the screen off:
1. Hold the volume down key and press the power button
2. When the menu pictured (left) appears, let go of the buttons
3. Use the volume buttons to move the highlight to Wipe data/factory reset and press the power button
4. Use the volume up/down button to highlight Yes and press the power button
5. When the main menu reappears, press the power button to restart
6. You’ll now need to set up your tablet from p.10 of this guide