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Stand 08/2016 1 Training Program Worldwide Market Launch Trainings Global Training – The finest automotive learning.

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Page 1: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 1

Training Program Worldwide

Market Launch Trainings

Global Training – The finest automotive learning.

Page 2: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 2

MARKET LAUNCH TRAININGS 4

Vehicles 2012 4

Vehicles 2014 5

Vehicles 2015 8

Vehicles 2016 12

Vehicles 2017 15

Vehicles 2015 16

Vehicles 2016 18

T0801F • Vans • Overall Vehicle • Citan • Go 4

T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go 5

T1115F • smart • Market Launch • smart Model Series 453 • Go 6

T1116F • smart • Market Launch • smart Model Series 453 • Product Technology and Operation of Vehicle

Systems for Service Advisors • Go 7

T1289F • Passenger Cars • Market Launch • GLC PLUG-IN HYBRID MODEL SERIES 253 • Go 8

T1280E • AMG • Market Launch • AMG GT Model Series C190 • AKUBIS® direct special • Final Test • Go 9

T1286F • AMG • Market Launch • AMG GT Model Series C190 • Go 10

T1268E • Passenger Cars, AMG • Facelift • A-Class Model Series 176 • AKUBIS® direct special • Final

Test • Go 11

T0968F • Passenger Cars • Market Launch • S-Class Cabriolet Model Series 217 • Go 12

T1117F • smart • Market Launch/ • smart electric drive Model Series 453 • Go 13

T1118F • smart • Market Launch • smart electric drive Model Series 453 • For Service Advisors • Go 14

T1117F • smart • Market Launch/ • smart electric drive Model Series 453 • Go 15

T1439F • Overall Vehicle • Vito Model Series 447 NAFTA for Service Advisors • Go 16

T1440F • Overall Vehicle • Vito BR 447 Latin America for Service Advisors • Go 17

T1477E • Market Launch • C-Class Cabriolet Model Series A205 • AKUBIS® direct special • Final Test • Go18

T1485F • Market Launch • C-Class Cabriolet Model Series A 205 • Go 19

T1425E • Market Launch • E-Class Model Series 213 • e-Training • Go 20

T1427F • Market Launch • E-Class Model Series 213 • Go 21

T1478E • Market Launch • E-Class Wagon Model Series 213 • AKUBIS® direct special • Final Test • Go 22

T1426F • Market Launch • E-Class Model Series 213 • For Service Advisors • Go 23

T1481E • Market Launch • E-Class PLUG-IN HYBRID Model Series 213 – BASIC • AKUBIS® direct special •

Final Test • Go 24

T1482E • Market Launch • E-Class PLUG-IN HYBRID Model Series 213 – ADVANCED • AKUBIS® direct

special • Final Test • Go 25

T1480E • Market Launch • GLC Coupé Model Series C253 • AKUBIS® direct special • Final Test • Go 26

T1565E • AMG • Market Launch • Mercedes-AMG C-Class (Model Series 205) Coupe/Convertible •

AKUBIS® direct special • Final Test • Go 27

T1479E • Facelift • CLA Coupe and Shooting Brake Model Series C/X117 • AKUBIS® direct special • Final

Test • Go 28

T1476E • Facelift • GLS Model Series X166 • AKUBIS® direct special • Final Test • Go 29

T1475E • Facelift • SLC Model Series 172 and SL Model Series 231 • AKUBIS® direct special • Final Test

• Go 30

Page 3: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 3

Vehicles 2017 31

T1483E • Market Launch • E-Class Coupe Model Series 238 • AKUBIS® direct special • Final Test • Go 31

T1632F • smart • Innovations and customer contact • Telematics, e-Mobility and BRABUS • Current topics on

model series 453 for service advisors • Go 32

T1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 •

AKUBIS® direct special • Final Test • Go 33

T1610F • Vans • Market Launch • Preproduction series 40 • Go 34

Page 4: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 4

Chapter Market Launch Trainings

Department Vehicles 2012

Title T0801F • Vans • Overall Vehicle • Citan • Go

Course Number T0801F-AA

Target group System Technician

Objectives The participant can:

> Operate the new systems in the vehicles and explain how they work

> Perform initial repair work on the new systems in accordance with the manufacturer's

specifications

> Perform the initial diagnostic steps required to repair the systems

Contents Procedures for repair work:

> Functions of the new systems: drivetrain, comfort, drive authorization, safety and

telecommunications

> Operation of these systems

> Maintenance and repair

> Diagnosis

> Special considerations for service

Mandatory prerequisite T0426E • Vans • Citan • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 2,0 days (per 8 hours)

Page 5: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 5

Chapter Market Launch Trainings

Department Vehicles 2014

Title T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go

Course Number T1114E-AA

Target group System Technician, Service Advisor

Objectives The participant can:

> Describe the function of the control and display concept

> Describe the basic functions of the drivetrain components

> Describe the maintenance work scopes

> Describe the networking of the bus systems in the vehicle

Contents > Market launch of the new smart

> Basic information on new features and innovative thinking in the model series

> Current information on maintenance, repair and diagnosis

> Function of assistance systems

> New features and modifications for the engine and transmission types

> New features and modifications to the suspension types

> Overview of telematics, new features

Training Depth Go Method Theorie 100%

Duration 1,0 hours

Page 6: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 6

Chapter Market Launch Trainings

Department Vehicles 2014

Title T1115F • smart • Market Launch • smart Model Series 453 • Go

Course Number T1115F-AA

Target group System Technician

Objectives The participant can:

> State the innovations in the new smart and describe their functions

> Operate the systems in the new smart and explain their operation

> In the event of a complaint, can distinguish between a system function and a

malfunction

> Can describe the overall function of the relevant vehicle systems

> Can perform relevant repair and diagnostic operations in accordance with the

manufacturer's specifications

> State special considerations associated with the installed major assemblies

Contents > Market launch of the new smart model series 453

> Operation of the vehicle systems

> Current information on maintenance, repair and diagnosis

> First relevant repair and diagnostic operations

> Function of individual systems and overall function of systems

> Overview of installed major assemblies

Mandatory prerequisite T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 2,0 days (per 8 hours)

Page 7: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 7

Chapter Market Launch Trainings

Department Vehicles 2014

Title T1116F • smart • Market Launch • smart Model Series 453 • Product Technology and

Operation of Vehicle Systems for Service Advisors • Go

Course Number T1116F-AA

Target group Service Advisor

Objectives Participants are able to

> Describe the innovations of the new smart and their function

> Operate the new smart's systems and describe their operation

> Distinguish normal system function from a malfunction in the event of a complaint

> Professionally describe and argue in customer meetings

> Name the special considerations of the major assemblies fitted in the vehicle

Contents > Market launch of the new smart

> Vehicle system operation

> Current information regarding maintenance, repair, and diagnosis

> Function of individual systems and the overall function across systems

> Overview of fitted major assemblies

> Telematics operation

Mandatory prerequisite T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 1 day (per 8 hours)

Page 8: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 8

Chapter Market Launch Trainings

Department Vehicles 2015

Title T1289F • Passenger Cars • Market Launch • GLC PLUG-IN HYBRID MODEL SERIES 253

• Go

Course Number T1289F-AA

Target group System Technician

Objectives The participant can:

> Describe the hybrid functions of the GLC

> Describe the repair scope for hybrid components

> Describe the repair scope for the transmission

> Use special tools for repairs

> Carry out repair work according to the manufacturer's specifications

> Remove voltage from the vehicle

Contents Repair procedures:

> Hybrid functions of the GLC

> Repair scope on the transmission

> Removing voltage from the PLUG-IN HYBRID

> Initial startup of high-voltage on-board electrical system

> Interlock behavior and vehicle safety

> Special tools for the hybrid system, application and scope

> Special considerations for the ECO start/stop function

> Maintenance scopes for the transmission and engine

Mandatory prerequisite T0001F • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for

Motor Vehicles • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 100%, Practice0%

Duration 1 day (per 8 hours)

Page 9: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 9

Chapter Market Launch Trainings

Department Vehicles 2015

Title T1280E • AMG • Market Launch • AMG GT Model Series C190 • AKUBIS® direct spe-

cial • Final Test • Go

Course Number T1280E-AA

Target group Service Advisor

Objectives The participant can:

> Name the innovations in the AMG GT model series C190 and describe their function

> Professionally explain and back up their position when speaking with customers

> Carry out repairs in accordance with the manufacturer's specifications

Contents > Market launch of the AMG GT model series C190

> Operation of the vehicle systems

> Current information on maintenance, repair and diagnosis

> Overview of repair and diagnosis scopes

> Function of individual systems and overall function across systems

Training Depth Go Method Theorie 100%, Practice0%

Duration 1,0 hours

Page 10: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 10

Chapter Market Launch Trainings

Department Vehicles 2015

Title T1286F • AMG • Market Launch • AMG GT Model Series C190 • Go

Course Number T1286F-AA

Target group System Technician

Objectives The participant can:

> State the innovations in the new AMG GT and describe their functions

> Operate the systems in the new AMG GT and explain their operation

> Distinguish between a system function and a malfunction in complaint cases

> Describe the overall function of the relevant vehicle systems

> Perform initial relevant repair and diagnosis operations in accordance with the

manufacturer's specifications

Contents > Market launch of the new AMG GT model series C190

> Operation of the vehicle systems

> Current information on maintenance, repair and diagnosis

> Overview of repair and diagnosis scopes

> Function of individual systems and overall function across systems

Training Depth Go Method Theorie 100%, Practice0%

Duration 1 day (per 8 hours)

Page 11: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 11

Chapter Market Launch Trainings

Department Vehicles 2015

Title T1268E • Passenger Cars, AMG • Facelift • A-Class Model Series 176 • AKUBIS®

direct special • Final Test • Go

Course Number T1268E-AA

Target group Service Advisor, System Technician

Objectives The participant can:

> Describe changes related to the new telematics generation

> Name changes associated with the discontinuation of the backup battery

> Describe changes in the support systems

> Name modifications in lighting

Contents Basic function:

> NTG5 Star1 telematics generation

> Connectivity and WLAN

> Traffic Sign Assist 2.0

> Attention Assist 2.0

> Collision Prevention Assist 3.0

> Omission of the backup battery

> Remote start

> Maintenance scopes for the transmission and engine

Training Depth Go Method Theorie 100%, Practice0%

Duration 0,5 hours

Page 12: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 12

Chapter Market Launch Trainings

Department Vehicles 2016

Title T0968F • Passenger Cars • Market Launch • S-Class Cabriolet Model Series 217 • Go

Course Number T0968F-AA

Target group System Technician, Diagnosis Technician

Objectives The participant can:

> State the innovations in the new S-Class cabriolet and describe their functions

> Operate the systems in the new S-Class cabriolet and explain their operation

> Distinguish between proper system functioning and malfunctions in complaint cases

> Describe the overall function of the relevant vehicle systems

> Perform relevant repair and diagnosis operations in accordance with the

manufacturer's specifications

Contents > Market launch of the new S-Class cabriolet model series 217

> Operation of the vehicle systems

> Current information on maintenance, repair and diagnosis

> First relevant repair and diagnosis operations

> Function of individual systems and overall function of systems

> Soft top design, function and repair options

Mandatory prerequisite T0750E • Passenger Cars • Market Launch • S-Class (W/V222) • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 1 day (per 8 hours)

Page 13: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 13

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1117F • smart • Market Launch/ • smart electric drive Model Series 453 • Go

Course Number T1117F-AA

Target group System Technician

Objectives The participant can

> Describe the design of the drivetrain components

> Describe the function of the control and display concept

> Describe the basic functions of the drivetrain components

> Remove voltage from the smart fortwo electric drive

> Describe the scopes of maintenance operations

> Describe special considerations for exchanging components

Contents > Design and function of the drivetrain components

> Control and display concept

> Maintenance and repair work as well as initial diagnostic steps

> Removing voltage from the vehicle

> Presentation of special tools for the smart fortwo electric drive

> Special considerations for exchanging components

Mandatory prerequisite T0001F • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for

Motor Vehicles • Go

T0103E • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor

Vehicles – Awareness • e-Training • Go

T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 2,0 days (per 8 hours)

Page 14: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 14

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1118F • smart • Market Launch • smart electric drive Model Series 453 • For Service

Advisors • Go

Course Number T1118F-AA

Target group Service Advisor

Objectives The participant can:

> Describe the function of the control and display concept

> Describe the basic functions of the drivetrain components

> Describe the maintenance work scopes

> Describe the special considerations when exchanging components

Contents > Design and function of the smart electric drive drivetrain

> Control and display concept

> Maintenance work

> Presentation of special tools for the smart electric drive

> Special considerations when exchanging components

Mandatory prerequisite T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go

T0103E • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor

Vehicles – Awareness • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 30%, Practice70%

Duration 1 day (per 8 hours)

Page 15: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 15

Chapter Market Launch Trainings

Department Vehicles 2017

Title T1117F • smart • Market Launch/ • smart electric drive Model Series 453 • Go

Course Number T1117F-AA

Target group System Technician

Objectives The participant can

> Describe the design of the drivetrain components

> Describe the function of the control and display concept

> Describe the basic functions of the drivetrain components

> Remove voltage from the smart fortwo electric drive

> Describe the scopes of maintenance operations

> Describe special considerations for exchanging components

Contents > Design and function of the drivetrain components

> Control and display concept

> Maintenance and repair work as well as initial diagnostic steps

> Removing voltage from the vehicle

> Presentation of special tools for the smart fortwo electric drive

> Special considerations for exchanging components

Mandatory prerequisite T0001F • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for

Motor Vehicles • Go

T0103E • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor

Vehicles – Awareness • e-Training • Go

T1114E • smart • Market Launch • smart Model Series 453 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 2,0 days (per 8 hours)

Page 16: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 16

Chapter Market Launch Trainings

Department Vehicles 2015

Title T1439F • Overall Vehicle • Vito Model Series 447 NAFTA for Service Advisors • Go

Course Number T1439F-AA

Target group Service Advisor

Objectives The participant can:

> Operate the new systems and explain their function

> Perform initial repair work on the new systems in accordance with the manufacturer's

specifications

> Perform initial diagnosis steps on the systems

Contents > Drivetrain:

- M274 engine

- 7-speed automatic transmission

> Chassis/suspension and driving assistance systems

> Electrical system/networking

> Telematics

Training Depth Go Method Theorie 40%, Practice60%

Duration 1 day (per 8 hours)

Page 17: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 17

Chapter Market Launch Trainings

Department Vehicles 2015

Title T1440F • Overall Vehicle • Vito BR 447 Latin America for Service Advisors • Go

Course Number T1440F-AA

Target group Service Advisor

Objectives The participant can:

> Operate the new systems and explain their function

> Perform initial repair work on the new systems in accordance with the manufacturer's

specifications

> Perform initial diagnosis steps on the systems

Contents > Drivetrain:

- Front-wheel drive with OM622

- Rear-wheel drive with OM651 and M274

- 6-speed ZF manual transmission

- 7-speed automatic transmission

> Heating and climate control

> Electrical system/networking

Training Depth Go Method Theorie 40%, Practice60%

Duration 1 day (per 8 hours)

Page 18: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 18

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1477E • Market Launch • C-Class Cabriolet Model Series A205 • AKUBIS® direct

special • Final Test • Go

Course Number T1477E-AA

Target group Service Advisor

Objectives The participant can:

> State the overview of major assemblies and technical data for the A205

> Describe the operation of the soft top on the A205 Cabriolet

> Describe operation of the AIRCAP system and name the benefits to the customer and

the service scenarios

> Can state possible malfunctions and describe the main points of possible repairs on

the soft top

> State special considerations for the anti-theft alarm system when installed in the A205

Cabriolet.

> State special considerations for the airbag system on the A205 Cabriolet.

Contents > Overview of major assemblies and technical data (dimensions, load, volumes, etc.) of

the A205 Cabriolet

> Care instructions for the soft top

> Operation of the soft top system

> Basic design of the soft top system

> AIRCAP

> Emergency release option for the soft top system

> Special considerations for the anti-theft alarm system when installed in the A205

Cabriolet

> Special considerations for the airbag system on the A205 Cabriolet

> New systems and their operation

Training Depth Go Method Theorie 100%, Practice0%

Duration 0,5 hours

Page 19: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 19

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1485F • Market Launch • C-Class Cabriolet Model Series A 205 • Go

Course Number T1485F-AA

Target group System Technician, Diagnosis Technician

Objectives The participant can:

> State the innovations in the new A 205 Cabriolet and describe their functions

> Explain the systems in the new A 205 Cabriolet and their operation

> Describe the first diagnostic steps on the soft top system, AIRCAP, and name possible

repair work as well as the repair depth involved.

> Describe the required special tools and their use

> Distinguish between proper system functioning and malfunctions in complaint cases

> Describe the overall function of the relevant vehicle systems

Contents > Market launch of new A 205 Cabriolet

> Overview of major assemblies, technical data for A 205

> Design and function of A 205 soft top

> Repair methods and repair notes for the A 205 soft top

> Special tools for the A 205 soft top system

> Diagnostic work (actual values, specified values, relevant actuations) on the A 205 soft

top system

> Installation locations of the components involved in the soft top system (control units,

sensors, actuators)

> AIRCAP system

> Additional components (trunk partition, special anti-theft alarm system features, airbag

system and antenna system on the A 205 Cabriolet)

> Function of individual systems and overall function of systems

Mandatory prerequisite T0954E • Passenger Cars • Market Launch • C-Class Model Series 205 • e-Training •

Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 1 day (per 8 hours)

Page 20: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 20

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1425E • Market Launch • E-Class Model Series 213 • e-Training • Go

Course Number T1425E-AA

Target group System Technician, Service Advisor

Objectives The participant can:

> State variants of the vehicle, interior and exterior equipment, and major assemblies

> Distinguish between equipment packages

> List basic information about maintenance, repair and diagnosis

> Provide a rough overview of changes to the suspension and the function

> State and provide a rough overview of new features in the safety and restraint system

> State customer advantages of the new functions in the new telematics generation

> State the new driver assistance system features.

> State the new features and requirements of the drive authorization system and the

vehicle system.

Contents > Market launch of the new E-Class model series 213

> Vehicle and major assembly variants for model series 213

> Equipment variants and packages for model series 213

> Current information on maintenance, repair and diagnosis for model series 213

> New products/features and changes on the new diesel engine

> Overview of the new variants and functions of the new telematics generation

> New driver assistance system features

> New suspension features (multi-chamber air suspension)

> New body features on model series 213

> New features and modifications in the interior (instrument cluster, control elements,

etc.)

> New features and modifications in the safety and restraint system

> Overview of new features in the drive authorization and vehicle system

Training Depth Go Method Theorie 100%, Practice0%

Duration 1,0 hours

Page 21: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 21

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1427F • Market Launch • E-Class Model Series 213 • Go

Course Number T1427F-AA

Target group System Technician

Objectives The participant can:

> Name the special features of the OM654

> Describe the design of the OM654.

> Describe new features and changes to the engine cooling, charging and exhaust gas

recirculation.

> Describe the design and function of the new features in the drive authorization and

vehicle access system

> Distinguish between equipment variants for the interior and exterior

> State the design, installation locations, function and possible system boundaries on

the new driver assistance systems

> Name the new features and changes to the safety and restraint systems

> Name the new features of the illumination engineering and describe the added value

and advantages for customers.

Contents > Market launch of the new E-Class model series 213

> New diesel engine

> Innovations in the new telematics generation

> Innovations in the PRESAFE systems

> New features in the driver assistance systems

> New features in the drive authorization and vehicle access system

> Interior operation

Mandatory prerequisite T1425E • Market Launch • E-Class Model Series 213 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 2,0 days (per 8 hours)

Page 22: Market Launch Trainings - Mercedes · PDF fileT1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC Model Series R190 • AKUBIS® direct special • Final

Stand 08/2016 22

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1478E • Market Launch • E-Class Wagon Model Series 213 • AKUBIS® direct special

• Final Test • Go

Course Number T1478E-AA

Target group Service Advisor, System Technician

Objectives The participant can:

> State information from the survey of major assemblies and name the available vehicle

variants for model series S213

> Describe new features in the vehicle access and drive authorization system and name

new operation steps

> Name the advantages of the new locking system and explain customer benefits

> Name new features of the NTG5.5, state the main functions and demonstrate the first

operating steps

> Name the innovations and safety advantages of the safety and restraint system

> Describe the new functions, the main operating information, as well as system

boundaries of the new and modified driver assistance systems

> Identify the vehicle based on the interior and exterior equipment features

> Identify the equipment packages

> State new features on the suspension and resulting customer benefits

Contents > Vehicle variants

> Survey of major assemblies and technical vehicle data

> New features and modifications on the

- vehicle access and drive authorization system

- Telematics NTG5.5

- Driver assistance systems

- Safety and restraint systems

- Suspension

- Locking system

> Overview of new features

- in the interior and equipment features

- on the exterior and equipment features

Mandatory prerequisite T1425E • Market Launch • E-Class Model Series 213 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 100%, Practice0%

Duration 1,0 hours

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Chapter Market Launch Trainings

Department Vehicles 2016

Title T1426F • Market Launch • E-Class Model Series 213 • For Service Advisors • Go

Course Number T1426F-AA

Target group Service Advisor

Objectives The participant can:

> State the operation, functions and system boundaries of the new driver assistance

systems

> Describe the new features and operation of the new telematics generation, steering

wheel and touchpad

> Explain the function of the new PRESAFE systems

> State new features and modifications on the vehicle access and drive authorization

system and explain customer benefits

> Carry out repairs in accordance with the manufacturer's specifications

Contents > Market launch of the new E-Class model series 213

> Innovations

- in the new telematics generation

- in the drive authorization and vehicle system

> Further developments in the driver assistance systems

> Operation of the new steering wheel and the new touchpad

Mandatory prerequisite T1425E • Market Launch • E-Class Model Series 213 • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 1 day (per 8 hours)

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Stand 08/2016 24

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1481E • Market Launch • E-Class PLUG-IN HYBRID Model Series 213 – BASIC • AKU-

BIS® direct special • Final Test • Go

Course Number T1481E-AA

Target group Service Advisor, System Technician

Objectives The participant can:

> Describe the basic hybrid functions in the E-Class

> Describe the control and display concept

> Describe the qualification concept

> Describe system relationships in terms of range and charging time

> Name the maintenance scopes

Contents Basic functions

> Location of hybrid-specific components

> Primary function of hybrid components

> Control and display concept

> Charging variants

> Indicator lamps during charging

> Background information on range, charging time

> Networking

> Hybrid-specific maintenance scopes

> Qualification concept

Mandatory prerequisite T0103E • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor

Vehicles – Awareness • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 100%

Duration 1,0 hours

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Stand 08/2016 25

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1482E • Market Launch • E-Class PLUG-IN HYBRID Model Series 213 – ADVANCED •

AKUBIS® direct special • Final Test • Go

Course Number T1482E-AA

Target group System Technician

Objectives The participant can:

> Describe the hybrid functions in the E-Class

> State the repair scope on hybrid components

> Describe the process to remove voltage and initially start up the high-voltage on-board

electrical system

> Use special tools for repairs

> Carry out repair work according to the manufacturer's specifications

> Describe safety measures on the high-voltage vehicle

Contents Basic functions.

> Possible fault codes during charging

> Safety measures on the high-voltage vehicle

> Hybrid functions and transmission modes in the E-Class

> Additional functions of the hybrid components

> Removing voltage from the PLUG-IN HYBRID

> Initial startup of high-voltage on-board electrical system

> Special tools for the hybrid system, application and scope

> Possible repair scopes on the hybrid components

Mandatory prerequisite T1481E • Market Launch • E-Class PLUG-IN HYBRID Model Series 213 – BASIC •

AKUBIS® direct special • Final Test • Go

T1289F • Passenger Cars • Market Launch • GLC PLUG-IN HYBRID MODEL SERIES 253

• Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 100%

Note The following course numbers are also recognized instead of training course T1289F:

T0974F • V222 S-Class PLUG-IN HYBRID

T1288F • W205 C-Class PLUG-IN HYBRID

T1290F • W166 GLE PLUG-IN HYBRID

T1423F • High-Voltage Product Qualification for Newcomers

T1624F • High-Voltage Product Qualification for Newcomers

Duration 1,0 hours

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Stand 08/2016 26

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1480E • Market Launch • GLC Coupé Model Series C253 • AKUBIS® direct special •

Final Test • Go

Course Number T1480E-AA

Target group System Technician, Service Advisor , Workshop Foreman

Objectives The participant can:

> State the innovative features in the new GLC Coupé model series C253 and describe

their function

> Describe the operation of the vehicle systems

> Professionally explain and back up their position when speaking with customers

> Carry out repairs in accordance with the manufacturer's specifications

Contents > GLC Coupé model series C253 market launch scopes for the interior and exterior

> Survey of models and major assemblies, technical data

> Function of individual systems and overall function across systems

> Operation of the vehicle systems

> Maintenance, repair and diagnosis scopes

Training Depth Go Method Theorie 100%, Practice0%

Duration 1,0 hours

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Chapter Market Launch Trainings

Department Vehicles 2016

Title T1565E • AMG • Market Launch • Mercedes-AMG C-Class (Model Series 205)

Coupe/Convertible • AKUBIS® direct special • Final Test • Go

Course Number T1565E-AA

Target group Service Advisor, System Technician

Objectives The participant can:

> State the innovations in the new Mercedes-AMG C-Class (model series 205)

coupe/convertible and describe their functions

> Professionally explain and back up his/her position when speaking with customers

> Carry out repair job acceptance in accordance with the manufacturer's specifications

Contents > Market launch of the new Mercedes-AMG C-Class (model series 205)

coupe/convertible

> Operation of the vehicle systems

> Current information on maintenance, repair and diagnosis

> Function of individual systems and overall function across systems

Training Depth Go Method Theorie 100%, Practice0%

Duration 0 hours

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Stand 08/2016 28

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1479E • Facelift • CLA Coupe and Shooting Brake Model Series C/X117 • AKUBIS®

direct special • Final Test • Go

Course Number T1479E-AA

Target group System Technician, Service Advisor

Objectives The participant can:

> Name the innovative features of CLA model series C/X117 and describe their function

> Professionally explain and back up their position when speaking with customers

> Carry out repairs in accordance with the manufacturer's specifications

Contents > NTG5 Star 1 telematics generation

> Traffic Sign Assist 2.0

> Attention Assist 2.0

> Collision Prevention Assist 3.0

> Omission of the backup battery

> Maintenance scopes for the transmission and engine

Training Depth Go Method Theorie 100%, Practice0%

Duration 0,5 hours

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Stand 08/2016 29

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1476E • Facelift • GLS Model Series X166 • AKUBIS® direct special • Final Test • Go

Course Number T1476E-AA

Target group System Technician, Service Advisor , Workshop Foreman

Objectives The participant can:

> Name the innovative features of the GLS model series X166 facelift and describe their

function

> Describe the operation of the vehicle systems

> Describe the new features of the NTG5 Star 1 telematics generation

> Describe the advantages of DYNAMIC SELECT

> Describe the new features of the adaptive damping system ADS PLUS

> Professionally explain and back up their position when speaking with customers

> Carry out repairs in accordance with the manufacturer's specifications

Contents > GLS model series X166 facelift scopes for the interior and exterior

> Survey of models and major assemblies, technical data

> Function of individual systems and overall function across systems

> Operation of the vehicle systems

> NTG5 Star 1 telematics generation

> DYNAMIC SELECT

> Adaptive damping system ADS PLUS

> Maintenance, repair and diagnosis scopes

Mandatory prerequisite T1283E • Passenger Cars • Market Launch • GLE Facelift and GLE Coupe Model Series

C292 • AKUBIS® direct special • Final Test • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 100%, Practice0%

Duration 0,5 hours

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Stand 08/2016 30

Chapter Market Launch Trainings

Department Vehicles 2016

Title T1475E • Facelift • SLC Model Series 172 and SL Model Series 231 • AKUBIS® direct

special • Final Test • Go

Course Number T1475E-AA

Target group System Technician, Service Advisor , Workshop Foreman

Objectives The participant can:

> Describe the innovative features of the SL model series 231 and the SLC model series

172 facelift, and describe their function

> Describe the operation of the vehicle systems

> Describe the new features of the NTG5 Star 1 telematics generation

> Describe the system boundaries of the driver assistance systems

> Professionally explain and back up their position when speaking with customers

> Carry out repairs in accordance with the manufacturer's specifications

Contents > SL model series 231 and SLC model series 172 facelift scopes for the interior and

exterior

> Survey of models and major assemblies, technical data

> Function of individual systems and overall function across systems

> Operation of the vehicle systems

> NTG5 Star 1 telematics generation

> Active driver assistance package

> Maintenance, repair and diagnosis scopes

Training Depth Go Method Theorie 100%, Practice0%

Duration 0,5 hours

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Chapter Market Launch Trainings

Department Vehicles 2017

Title T1483E • Market Launch • E-Class Coupe Model Series 238 • AKUBIS® direct special

• Final Test • Go

Course Number T1483E-AA

Target group Service Advisor, System Technician

Objectives The participant can:

> Describe the vehicle variants and survey of major assemblies

> Describe the new features on the comfort systems, as well as the customer benefits

> Explain new features and modifications on the exterior and interior and recognize the

associated equipment packages

> Describe the operation, system boundaries and function of the driver assistance

systems

> Describe the modifications and customer benefits of the new safety systems

Contents > Vehicle variants

> Overview of major assemblies

> Vehicle data and dimensions

> Comfort systems

> Exterior and interior

> Safety systems

> Driver assistance systems

Training Depth Go Method Theorie 100%, Practice0%

Duration 1,0 hours

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Stand 08/2016 32

Chapter Market Launch Trainings

Department Vehicles 2017

Title T1632F • smart • Innovations and customer contact • Telematics, e-Mobility and BRA-

BUS • Current topics on model series 453 for service advisors • Go

Course Number T1632F-AA

Target group Service Advisor, Customer Contact Consultant After-Sales , Customer Contact Personnel

After-Sales , Service Receptionist

Objectives The participant can

> Describe the changed wallbox charging station process and knows the special

considerations

> Explain special considerations in terms of the charging behavior and the range during

customer contact

> In the event of a complaint, distinguish the system function from a malfunction

> Describe the innovations of the new smart BRABUS and describe their function

> Professionally describe and argue in customer meetings

> Name the special considerations of the major assemblies fitted in the vehicle

Contents > Current information on maintenance, repair

> Current information on the subject of charging, charging infrastructure and charging

complaints

> Overview of smart BRABUS model series 453

> Telematics operation

> Overview of the modification years

Mandatory prerequisite T0103E • Passenger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor

Vehicles – Awareness • e-Training • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 50%, Practice50%

Duration 1 day (per 8 hours)

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Stand 08/2016 33

Chapter Market Launch Trainings

Department Vehicles 2017

Title T1484E • AMG • Market Launch • AMG GTR Model Series C190, AMG GT and GTC

Model Series R190 • AKUBIS® direct special • Final Test • Go

Course Number T1484E-AA

Target group System Technician, Service Advisor , Workshop Foreman

Objectives The participant can:

> State the innovations in the market launch of the AMG GTR (C190), AMG GT and GTC

(R190) and describe their function

> Describe the operation of the vehicle systems

> State the differences compared to the AMG GT and AMG GTS

> Describe the operation of the soft top system

> Describe the design and function of the soft top system

> Professionally explain and back up their position when speaking with customers

> Carry out repairs in accordance with the manufacturer's specifications

Contents > Market launch scopes: AMG GTR (C190), AMG GT and GTC (R190) for the vehicle

interior and exterior

> Survey of models and major assemblies, technical data

> Function of individual systems and overall function across systems

> Operation of the vehicle systems

> Differences compared to the AMG GT and AMG GTS

> Design, function and operation of the soft top system

> Maintenance, repair and diagnosis scopes

Training Depth Go Method Theorie 100%, Practice0%

Duration 1,0 hours

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Stand 08/2016 34

Chapter Market Launch Trainings

Department Vehicles 2017

Title T1610F • Vans • Market Launch • Preproduction series 40 • Go

Course Number T1610F-AA

Target group System Technician, Maintenance Technician

Objectives The participant can

> Operate the new systems in the vehicle and explain how they work

> Perform initial repair work on the new systems in accordance with the manufacturer's

instructions

> Perform initial diagnostic steps required to repair the systems

Contents Procedure for repair work:

> Functions of new systems: drivetrain, comfort, safety and telecommunications

> Operation of these systems

> Maintenance and repair

> Diagnosis

> Special considerations for service

Mandatory prerequisite T1613E • Vans • Market Launch • Go

This training/test has to be booked, before you are authorized to book the main training.

You´ll find a detailed description about the training, using the training code.

Training Depth Go Method Theorie 20%, Practice80%

Duration 2,0 days (per 8 hours)