marketing 101 for google io final nv

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Copy of my presentation on App Marketing 101 given at Google IO 2012. Note it does not include the videos that were part of the presentation due to size limitations. Please check out the full YouTube video before slide 1 if you'd like to see the videos as well. Enjoy!

TRANSCRIPT

Page 1: Marketing 101 for google io final nv
Page 2: Marketing 101 for google io final nv

Google play: Marketing 101 for developers

Patrick Mork, Kushagra Shrivastava

Page 3: Marketing 101 for google io final nv

3

What is marketing made up of?

Page 4: Marketing 101 for google io final nv

Marketing Checklist

App Business Model Promotion Distribution

What problem is the app solving/ unique value?

Paid vs in-app vs ads vs subscription vs hybrid

Segment/ Target/ Position

Identify and prioritize channels

Map the user experienceUnderstand willingness to pay

Build a frameworkBuild relationships w/ right contacts. Pitch your app.

Understand key screens to push marketing messages

Map lifetime value and likelihood to pay

Creative/ Media Planning

Featured Placement on App Stores/ Marketplaces

Test/ Device/ Geo/ OS coverage

Test different business models

Basics: Social pages, Blog, YouTube, Vanity URL, Email

Co-marketing deals: pre-installs, carrier bundling

Product Naming Implement trackingSEO/ PR and social outreach. Engage users and community

Gift Cards/ Pre-paid cards

Products Unique Selling Proposition

Track and OptimizeAd Networks, Desktop Search Ads, Banner Ads, Mobile Ads

Co-marketing w/ 3rd parties

Product Description, Icon, Screenshots, Video

Find sweet spotVideo Ads, Cost per Install, in-app advertisement

Retail/ in-store presence

Product Testing/ Initial Review/ Ratings

Experiment Track and optimizeLicensing deals to enhance brand: TV, movies, toys etc

Product Fact Sheet/ Preso

Iterate and make changes/ Setup promotion experiment

Large media campaigns including OOH, Radio TVCs

I18n partnerships to reach other markets

LEGEND:BASIC

INTERMEDIATE

ADVANCED

Page 5: Marketing 101 for google io final nv

Insert Gears video

Page 6: Marketing 101 for google io final nv

5+ billion impressions in the first 6 weeks

More Exposur

e

More Users

More Revenu

e

Page 7: Marketing 101 for google io final nv

And lots of love from you guys ;)

Page 8: Marketing 101 for google io final nv

Approaching Apps Marketing

Page 9: Marketing 101 for google io final nv

9

Understand users, build the magic, connect them

Users Magic

Page 10: Marketing 101 for google io final nv

App

Business Model

Devices, OS…

Search, ads…

Conventional marketing mapped to apps marketing

Product

Price

PlacePromo

Page 11: Marketing 101 for google io final nv

The “R” before the 4 P’s

• Research!• Research before you develop

• Quantitative is broad

• Qualitative is specific

• Costs can be low

• Execution is fast

• Tools: Google.com/insights, Userlytics, Surveymonkey.com

But it all really starts with research

Page 12: Marketing 101 for google io final nv

12

Product – snacking vs. feasting

Visit developer.android.com/design to learn how to optimize your app for design

Page 13: Marketing 101 for google io final nv

13

Great apps focus on consumers not features

Criteria Checklist

1. Solves a need / entertaining

X

2. Device coverage X

3. OS coverage / parity

X

4. Loads quickly X

5. Easy to use X

6. Constantly upgraded

X

7. Consistently good reviews

X

8. Android specific X

Page 14: Marketing 101 for google io final nv

Storm 8 – The Art of product

Page 15: Marketing 101 for google io final nv

15

Business Models – The march of Freemium

Price

Free+

Ads

Paid

Hybrid

Page 16: Marketing 101 for google io final nv

16

$2.99 $2.99 $1.99 $2.99 $2.99 $1.99 $2.99 $2.99 $.99 $2.990

100,000

200,000

300,000

400,000

500,000

600,000

Spe-cial of-

fer

Up-date and spe-

cial of-fer

End of life

cycle

New app

Paid apps – the $.99 dilemma and price cycles

Page 17: Marketing 101 for google io final nv

17

Ads – Where there are eyeballs, dollars will follow

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18

• Know your users (STP)– Segment Target Position

• Develop convincing messaging– Messaging, Talking points, creative statement

• Build your marketing plan (ATPR)– Awareness Trial Purchase Repeat

• Create a media Strategy– What media, investment, ROI

Connecting starts with understanding

Ads, Search & placement

Numero Uno: Don’t invest marketing behind a weak product.

Mr. Consumer

Page 19: Marketing 101 for google io final nv

(STP) Finding the right audience

Middle Incom

e familie

s

Available Time

Disposable income

Techies/Early adopte

rs

Upscale

Adults – 35-44

College

Student 18-22

Young adults 24-35

Target

Page 20: Marketing 101 for google io final nv

Develop messaging which is clear and exciting

• Positioning statement - what is your app / game all about

• Points of difference (POD’s) – why should I care and what’s different about your app

• Call to Action – what am I supposed to do and where can I get it

Page 21: Marketing 101 for google io final nv

21

All about reviews, rankings and top list ratingsWhat influences your decision to install an app?

User

Reviews

Top apps

list

User

Ratings

App

Screen

Shots

Search

In-Store

Google

Search

for app

Clicked

Ad or

Search

Word

Page 22: Marketing 101 for google io final nv

(ATPR) The right programs for the each phase

Awareness Trial Purchase Repeat

• PR• Social• Search• Mobile ads /

video• Web, TV, ATL

• Free/ trail version

• DR mobile ads• Incentivized• Email • Re-targeting• Pre-loads• Cross selling

• DR mobile / web

• Notifications• Upsell• Discounts /

offers• Bulk sales• CRM

• Loyalty program• Social

integration• Updates• Notifications• CRM• Product

extensions

Page 23: Marketing 101 for google io final nv

• Brand - awareness– Video, TV, OOH, YT

• Direct response - users– Search, Mobile Ads,

Incentive (caution*)

• What to measure?– Impressions, clicks,

installs, LTV, cpa

Time to Appvertise! Which media? When?

Page 24: Marketing 101 for google io final nv

PocketGems talks marketing

Page 25: Marketing 101 for google io final nv

25

Distribution – why Coke is (still) it

• Goal = VIRALITY = Reach

• Step 1. Device coverage

• Step 2. Channel coverage

• Step 3. OS coverage

• Step 4. Analyze, prioritize

• Step 5. Cross fingers

Page 26: Marketing 101 for google io final nv

Marketing Checklist

App Business Model Promotion Distribution

What problem is the app solving/ unique value?

Paid vs in-app vs ads vs subscription vs hybrid

Segment/ Target/ Position

Identify and prioritize channels

Map the user experienceUnderstand willingness to pay

Build a frameworkBuild relationships w/ right contacts. Pitch your app.

Understand key screens to push marketing messages

Map lifetime value and likelihood to pay

Creative/ Media Planning

Featured Placement on App Stores/ Marketplaces

Test/ Device/ Geo/ OS coverage

Test different business models

Basics: Social pages, Blog, YouTube, Vanity URL, Email

Co-marketing deals: pre-installs, carrier bundling

Product Naming Implement trackingSEO/ PR and social outreach. Engage users and community

Gift Cards/ Pre-paid cards

Products Unique Selling Proposition

Track and OptimizeAd Networks, Desktop Search Ads, Banner Ads, Mobile Ads

Co-marketing w/ 3rd parties

Product Description, Icon, Screenshots, Video

Find sweet spotVideo Ads, Cost per Install, in-app advertisement

Retail/ in-store presence

Product Testing/ Initial Review/ Ratings

Experiment Track and optimizeLicensing deals to enhance brand: TV, movies, toys etc

Product Fact Sheet/ Preso

Iterate and make changes/ Setup promotion experiment

Large media campaigns including OOH, Radio TVCs

I18n partnerships to reach other markets

LEGEND:BASIC

INTERMEDIATE

ADVANCED

Page 27: Marketing 101 for google io final nv

QnA

Page 28: Marketing 101 for google io final nv

Thank You

@madmork

@kushagra