marketing overview & recruiting ramp-up - home ... bullet: directed actors in productions better...
TRANSCRIPT
Marketers identify consumer demand, create, deliver and
communicate value, lifestyle or experience to customers, and
manage customer relationships. Think through the 4 Ps.
Price• Competitive strategy
• Profitability
Place• Distribution strategy
Product• Development
• Package design
• Differentiation
Promotion• Public relations
• Advertising
• After sales service
Overview
Overview | Put Simply
• Marketing is where the action is
• Marketing is actively promoting a product or service. It’s a
push tactic – “buy our product because it’s better than
theirs” (or cooler, or because this celebrity likes it, etc.)
• Marketing unearths and activates buyers. Branding makes
loyal customers, advocates out of those who buy.
Marketing Jobs
• Marketing Director: top gun. look after the company’s image,
brand and also its standing within the market place.
• Brand Manager: the quarterback. Work with people in
marketing, advertising, research to make sure your brand stays
consistent to true to itself.
• Marketing Manager or Assistant Brand Manager: match the
company’s business needs with customer needs in the most
profitable way.
Helpful analogy: brands are like businesses within the company, and brand
managers are essentially small business owners.
Marketing Jobs
• Direct Marketing: be promoting products, services and brands
to increase sales. Constantly have to find new ways to reach your
target audience.
• Market Research: collect and analyze trends and patterns for
producers to make projections.
• Communications: ensure that the message is seen and heard by
the target audience.
Entry Level Marketing Jobs
Entry level positions can be called:
• Marketing Executive
• Product Manager
• Marketing Analyst
• Marketing Specialist
• Market Researcher
• Marketing Coordinator
Company Examples
Brand Management
• CPG
• Hospitality
• Food & Beverage
• Beauty
• Financial Services
• Consulting
• Retail
Data Analytics
• Leo Burnett
• Ogilvy
• Nielsen
• Digitas
• Straight North
• ClickX
• Prophet
• Dunnhumby
Communications
• Abelson Taylor
• FCB
• Edelman
• Starcom
• 3rd Coast PR
• Weber Shandwick
• Arc Worldwide
The Recruiting Process
Preparation
Exploration
Networking
Application Materials
Cover Letter
Resume
Fit Interviews
Experience
Skills
Career Plans
Personality Fit
General Strategy | Info Sessions
• Every point of contact leaves an impression
• Emails
• Phone calls
• In-person conversations
• Recruiting maintains feedback on all candidates
• Secure an interview from many touchpoints with positive, feedback
• It’s best if they know your name prior to the application even being submitted!
Info Sessions
• Attend and check in to every info session held by
alumni
• Arrive early / stay late
• Come prepared with questions
• Listen to their advice and follow it
• Be professional; make a good impression
• Follow up with a thank you note within 24 hours
Stay in Contact• After you walk away, write something that you talked about
on the back of the business card
• Follow up within 12-24 hours
• Stay in contact
• Interesting article
• Additional questions
• Follow through with your word
Informational Interviews
• A meeting in which job seeker seeks advice on
someone’s career, industry, corporate culture, etc.
• Way to network
• The employer learns about the job seeker and judges
your professional potential
Informational Interviews• Prepare the “Big 3”
• Be prepared to LEAD the conversation
• Tie questions back to your research – this makes you look prepared
• Interview begins the moment that you make a connection; take notes & be enthusiastic
• Build the relationship before you have to ask for something
• Acknowledge how grateful you are and follow up with a thank you email
Questions
• Prepare for small talk (e.g.- how is your day going? What are you working on? What
path did you follow to join your employer?)
• How do they interview?
• What types of projects do they typically encounter?
• Remember the TIARA Method (from the 2 Hour Job Search by Steve Dalton)
• Trends: what trends are impacting your business right now?
• Insights: what’s your most valuable experience at your employer so far?
• Advice: what can I be doing right now to prepare myself for a career in this field?
• Resources: what resources should I look into next?
• Assignments: what projects are most important to your work?
Watch Outs
• Don’t ask for a job; ask for advice
• Quality over quantity
• Don’t dismiss anyone as irrelevant
• Don’t take NO personally
• Don’t gossip or talk controversial topics
• Wait to send your resume until you’re asked
• Be cognizant of working hours
The Recruiting Process
Preparation
Exploration
Networking
Application Materials
Cover Letter
Resume
Fit Interviews
Experience
Skills
Career Plans
Personality Fit
Make Your Resume Stand Out
• Attention to detail is crucial
• 3-4 of your strongest experiences (work & leadership)
• Highlight experience you have that correlate with the
“marketing skillset”
• Focus on results & recognition
• Use UChicago resume template
• Be specific: big projects, length of time, specific sections
you worked on, what you contributed
Make Your Resume Stand Out
Start bullet points with ACTION VERBS (found on BCS SharePoint site)
Describe your actions, not the tasks that you did
Better bullet points = WHAT you did + HOW you performed your duties + the IMPACT or RESULT of the task within the organization
Basic bullet: Directed actors in productions
Better bullet: Directed 5-10 student actors and managed technical team in both short and full-length productions attracting audiences of 100+
Skillset
• Interpersonal skills
• Oral and written
communication skills
• Analytical ability
• Creativity and imagination
• Persuasion and negotiation
skills
• Teamwork
• Organizational ability
• Business and commercial
acumen
• Drive, ambition and
enthusiasm
These are skills you will have gained through work and non-
work related activities. Sell your potential!
The Recruiting Process
Preparation
Exploration
Networking
Application Materials
Cover Letter
Resume
Fit Interviews
Experience
Skills
Career Plans
Personality Fit
What They’re Looking For
• Structured Thinking: think in a clear and organized way
– Look at a situation, identify and analyze its problematic aspects and propose
solutions in a structured way
• Personal Impact: you need to demonstrate that you can impact other people.
Communicate well, persuade others and make people act on your recommendations
• Leadership: teamwork, show that you can contribute and lead
• Drive and Motivation: know what you like and go for it. Long hours with challenging
assignments
• Written Communication: presentations, documents, memos, and emails to clients
Send the Right Signals
The success of an engagement often lies on the working partnership (aka
– you and the interviewer)
• Approach the interview as an audition and a relationship building
opportunity.
• Maintain consistent eye contact
• Express your ideas in ways that speak directly to the interviewer’s
concerns and objectives
• Demonstrate your passion for learning, commitment to results,
ability to gain from adversity, good business acumen, confidence and
poise under pressure
What to Talk About
Travel
Restaurants
Sports
Summer, Weekend, Vacation
Plans
Books, Movies, TV
Shows
Listen for verbal cues!
Tell Me About Yourself
• Framework for your response
• I am a <<class year, major>>
• With interest in <<brand management>>
• I have had internships in; project work on; worked for,
etc.
• Speak to your skillset
• Use the job description as your guide!
• Highlight your skills and competencies that tie
to the job requirements
Why Marketing?
• Real question: why are you a good fit for
marketing?
• Tell your story; make it unique
• Demonstrate understanding
• Answer the question they are really asking
• Don’t talk about what you will get from them
Why <<company>>?
• Express enthusiasm for the company
• Show off what you know! Incorporate it into your
response.
• Align your skills and experiences with the role
• Use the job description and correlate to your skills
• Connect to your career trajectory
• Show that you’ll be around for the long run
During the Interview
• Display your knowledge about the company and
what they do
• Take your time
• Ask “Did I answer your question?”
• Leverage the S.T.A.R Method
STAR Method: Situation
• Describe the task that you needed to accomplish
• Be specific
• Give enough detail for the interviewer to understand
• Can be from a previous job, volunteer experience, RSO,
game, competition, etc.
STAR Method: Situation
“Advertising revenue was falling off for my
college newspaper, The Maroon, and large
numbers of long-term advertisers were not
renewing contracts.”
STAR Method: Task
“My goal was to generate new ideas,
materials and incentives that would result in
at least a 15% increase in advertisers from
the year prior.”
STAR Method: Action
• Describe the actions you took to address the
situation.
• Keep it concise and focused on YOU.
• Be specific; what was your particular
contribution?
• Use “I,” not “we” when describing actions.
STAR Method: Action
“I designed a new promotional packet to go
with the rate sheet and compared the
benefits of The Maroon circulation with other
ad media in the area. I also set-up a special
training session for the Account Executives
with a Booth professor who taught me about
competitive selling strategies.”
STAR Method: Result
• Describe the outcome of your actions
• Don’t be shy about taking credit for your
behavior
• What did you accomplish? What did you learn?
• Your answer should contain multiple positive
results.
STAR Method: Result
“We signed contracts with 15 former
advertisers for daily ads and 5 for special
supplements. We increased our new
advertisers by 20% over the same period last
year.”
After the Interview
Prepare smart questions for the interviewer
Practice “The Icing” - have a concise “closing
statement” where you share anything that you
have forgotten to address or that you’d like the
interviewer to remember about you
Write a thank you note!
Questions to Ask the Interviewer
Ask targeted questions such as:
“What has been your favorite deal to work on recently?
“What attracted you to your group?”
“What are some changes the firm is currently experiencing?”
Ask questions that span various categories
Don’t ask anything about the interviewer (e.g. –career path).
Don’t ask about anything negative or related to bad press.
Interview Questions that Never Get Asked
(But Are Always Answered)
• Does this person really want to work here?
– Genuine enthusiasm, know about this firm, show up early,
dress up
• Could I put this person in front of a client?
– Professionalism, eloquence, can you run a meeting
• Would I want to work with this person?
– “Airplane test”
Important Acronyms & Items to Learn
• SEO = search engine optimization
• CRM = customer relationship management
• ROI = return on investment
• 4 Ps = product, price, placement, promotion
• PR vs. Advertising
• Competitive analysis
• Strong marketing campaigns that have resonated with you and why?
RSOs
• The Mark
• Pareto Solutions
• Women in Business
• In a way, ALL RSOs
• Other business-related RSOs found on Blueprint
– https://blueprint.uchicago.edu/Organizations
Practice Interviews
• Search “practice interview, Career Advancement”
• Select your interviewer prior to calling
• Send your resume in 24 hours prior
• Available via the Front Desk (773.702.7040)
• Link
Business Career Services
Lauren Rath
https://collaborate.uchicago.edu/depts/bcs