marketing103 event - november 4, 2010

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How To Stand Out In Over Crowded Markets

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Page 1: Marketing103 Event - November 4, 2010

How To Stand Out In Over Crowded Markets

Page 2: Marketing103 Event - November 4, 2010
Page 3: Marketing103 Event - November 4, 2010

Virtually Every…

Industry Product Service

There Are Tons OfCompanies Selling

The Same Stuff

Page 4: Marketing103 Event - November 4, 2010

• Who does a potential customer buy from and why?

• What is the deciding factor between you and a competitor?

• What is the focus of a customer in this environment?

3 Very Important Questions To Ask

What Do I Mean By Look-A-Likes In Over Crowded Markets?

Page 5: Marketing103 Event - November 4, 2010

• Who does a potential customer buy from and why?

• What is the deciding factor between you and a competitor?

• What is the focus of a customer in this environment?

THE ANSWER IS…PRICE

If the market is overcrowded full of look-a-likes, looking,acting, saying and selling the same way with virtually thesame product or service the consumer can only differentiateeach company by one thing… Price

Page 6: Marketing103 Event - November 4, 2010

Seth Godin

MarketingThought Leader

Author of“The Purple Cow”

The 5 P’s1.Product2.Positioning3.Packaging4.Pricing5.Promotion

In Today’s Over CrowdedMarkets the 5 P’s Are NOT

Enough Anymore

Page 7: Marketing103 Event - November 4, 2010

What is a Purple Cow?SOMETHING WORTH TALKING ABOUT

Even Though There Were New Cows Along The WayThey Became Boring and Common – Losing ViewingAttention Fast.

They could be… perfect, attractive, great personalities… but they’re still boring…

Godin Says; What if there was a purple cow?That would be interesting for at least awhile.

The overlying essence must be remarkable… something worth talking about.

Page 8: Marketing103 Event - November 4, 2010

What Can You Do ToStand Out In Your

Over Crowded Market?

STOP DOINGWHAT EVERYONE

ELSE IS DOING

Be the Company Who Engages, Educates and Supports Your MarketHelping Your Potential Customers Be Better Buyers Of Your Products

Page 9: Marketing103 Event - November 4, 2010
Page 10: Marketing103 Event - November 4, 2010

It’s Increasingly More DifficultTo Get Someone’s Attention

• Married• Children• Friends• Interests

• Business• Sleep• Commuting

Page 11: Marketing103 Event - November 4, 2010

• DVR – TIVO• Satellite Radio• Voicemail

Change In Consumer Behavior• Email Filters• No Call List• Print Decline

Resulting In Privacy & Control FromThe Bombardment of Marketing Messages

Page 12: Marketing103 Event - November 4, 2010

Why Getting Your Markets AttentionIs More Difficult Than Ever

Paradox of Choice: Our prospects and customers never hadso many choices at one time like they do NOW.Fragmented Focus: We are all connected at all times, consuminga lot of information at one time creates Continuous PartialAttention – a term coined by Linda Stone – Apple, Inc 1986-93

Speed of Technology: New communication tools, electronicequipment and appliances consumes our time and attentionas never before.

Information Overload: There’s never been a time in our historywhere information is a click away. New information is availableeveryday to our email, phones, Internet and TV.Disruption Overkill: A daily onslaught of emails, text messages,phones calls, and meetings consumes our time and energyto focus on one thing for a productive length of time.

Page 13: Marketing103 Event - November 4, 2010

Why Getting Your Markets AttentionIs More Difficult Than Ever

Paradox of Choice: Our prospects and customers never hadso many choices at one time like they do NOW.Fragmented Focus: We are all connected at all times, consuminga lot of information at one time creates Continuous PartialAttention – a term coined by Linda Stone – Apple, Inc 1986-93

Speed of Technology: New communication tools, electronicequipment and appliances consumes our time and attentionas never before.

Information Overload: There’s never been a time in our historywhere information is a click away. New information is availableeveryday to our email, phones, Internet and TV.Disruption Overkill: A daily onslaught of emails, text messages,phones calls, and meetings consumes our time and energyto focus on one thing for a productive length of time.

Page 14: Marketing103 Event - November 4, 2010

Why Getting Your Markets AttentionIs More Difficult Than Ever

Paradox of Choice: Our prospects and customers never hadso many choices at one time like they do NOW.Fragmented Focus: We are all connected at all times, consuminga lot of information at one time creates Continuous PartialAttention – a term coined by Linda Stone – Apple, Inc 1986-93

Speed of Technology: New communication tools, electronicequipment and appliances consumes our time and attentionas never before.

Information Overload: There’s never been a time in our historywhere information is a click away. New information is availableeveryday to our email, phones, Internet and TV.Disruption Overkill: A daily onslaught of emails, text messages,phones calls, and meetings consumes our time and energyto focus on one thing for a productive length of time.

Page 15: Marketing103 Event - November 4, 2010

Why Getting Your Markets AttentionIs More Difficult Than Ever

Paradox of Choice: Our prospects and customers never hadso many choices at one time like they do NOW.Fragmented Focus: We are all connected at all times, consuminga lot of information at one time creates Continuous PartialAttention – a term coined by Linda Stone – Apple, Inc 1986-93

Speed of Technology: New communication tools, electronicequipment and appliances consumes our time and attentionas never before.

Information Overload: There’s never been a time in our historywhere information is a click away. New information is availableeveryday to our email, phones, Internet and TV.Disruption Overkill: A daily onslaught of emails, text messages,phones calls, and meetings consumes our time and energyto focus on one thing for a productive length of time.

Page 16: Marketing103 Event - November 4, 2010

Why Getting Your Markets AttentionIs More Difficult Than Ever

Paradox of Choice: Our prospects and customers never hadso many choices at one time like they do NOW.Fragmented Focus: We are all connected at all times, consuminga lot of information at one time creates Continuous PartialAttention – a term coined by Linda Stone – Apple, Inc 1986-93

Speed of Technology: New communication tools, electronicequipment and appliances consumes our time and attentionas never before.

Information Overload: There’s never been a time in our historywhere information is a click away. New information is availableeveryday to our email, phones, Internet and TV.Disruption Overkill: A daily onslaught of emails, text messages,phones calls, and meetings consumes our time and energyto focus on one thing for a productive length of time.

Page 17: Marketing103 Event - November 4, 2010

We must all bear in mind that, "at the end of the day, the ability of the average consumer to even remember advertising twenty-four hours later is at the lowest level in the history of advertising", according to the US Advertising Research Foundation.

Supply OF Market Attention Is Severely Limited

Demand FOR Market Attention Is Growing By The Minute

Page 18: Marketing103 Event - November 4, 2010

Stop Doing What EveryoneElse Is Doing

Create Quality Content YourMarket REALLY WANTS

Build Authority and ExpertiseIn Your Market

Page 19: Marketing103 Event - November 4, 2010
Page 20: Marketing103 Event - November 4, 2010

Print To Screen

Page 21: Marketing103 Event - November 4, 2010

Three VERY Important QuestionsBusiness Owners, Company Executives and MarketingManagers MUST Ask About Their Business Websites

Is Your Website Telling Or Selling?

Why Is This Important To Know?

How Do You KnowThe Apple & OrangeDifference?

Page 22: Marketing103 Event - November 4, 2010

How Do You Know If YouHave A Brochure Website?

Websites That Don’t Engage, Educate & SupportSite Visitors With Useful Problem Solving Content

SITE LACKS USEFUL CONTENT

Websites That Tell Don’t Generate Targeted EmailLists Of Interested Buyers and Customers

SITE LACKS LEAD GENERATION STRATEGIES

Website Doesn’t Provide Any TRUE PayoffTo The Site User Beyond Product Features

SITE LACKS BENEFITS FOR THE VISITOR

Page 23: Marketing103 Event - November 4, 2010

Like TV & Radio Commercials, Magazine Adsand Direct Mail speak at the reader, viewer orVisitor, not allowing for a two-way interaction.

BROCHURE SITES ARE ONE-SIDED

Two Way Interaction Can Be…

BLOGS FORUMS MEMBERS ONLY

WIDGETS COMMENTS RSS FEEDS

Page 24: Marketing103 Event - November 4, 2010

Not everyone who comes to your site is ready to buy.Without a strategic marketing strategy to interact withsite visitors, you miss out on those who buy LATER.

BROCHURE SITES DON’T MARKET TO VISITORS

Marketing From Your Site Is…

Premium Content Video Streaming Podcasts Entertainment

PDF Downloads Target Specific Solve Problems Expert Positioning

Page 25: Marketing103 Event - November 4, 2010

Brochure sites generally have overview productInformation without sharing “insider” content the visitorcan consume, nor does it create a positive experience.

BROCHURE SITES ARE BROAD & GENERAL

Your Website Creates An Experience…

Support Advice News

Customer Service Entertainment Events

Page 26: Marketing103 Event - November 4, 2010
Page 27: Marketing103 Event - November 4, 2010

You Build Trust And Credibility From Your Website And TheInternet Through The Development Of Your Own Expertise.

AUTHORITY = Expert Content + Marketing Strategy

AUTHORITY GENERATES TARGETEDAND HYPER-RESPONSIVE LEADS

LEADS GENERATE SALES

Page 28: Marketing103 Event - November 4, 2010

OK, SO NOW WHAT?

Page 29: Marketing103 Event - November 4, 2010

• MARKETING• DESIGN• DEVELOPMENT

3 Keys To Your Business Website

Page 30: Marketing103 Event - November 4, 2010

MARKETING1. Target Audience2. Content Creation3. Lead Generation4. Tracking & Reporting

Page 31: Marketing103 Event - November 4, 2010

DESIGN1. Brand2. Usability3. Interaction

*Design is a piece to the puzzle…not the strategy and not the starting point.

Page 32: Marketing103 Event - November 4, 2010

DEVELOPMENT1. Web Tools2. Content Management3. Search Optimization*Development is a piece to the puzzle…

not the strategy and not the starting point.

Page 33: Marketing103 Event - November 4, 2010

Website Traffic1. SEO2. Social Media3. Email Marketing4. Off-line Channels

*Traffic Generation is a piece to the puzzle…not the strategy and not the starting point.

Page 34: Marketing103 Event - November 4, 2010

How To Stand Out In Over Crowded Markets