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IN THE NAME OF ALLAH, THE MOST GRASIOUS, THE MOST MERCIFUL

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GROUP MEMBERS:

1. Sherjeel Ahmed Choudary2. Ali Hasaan3. Syed Tajjamal Hussain

Shah4. Waqas Mehmood5. Ayesha Naeem

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MARRIOTT INTERNATIONAL

FINAL PROJECT TOPIC:

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MARRIOTT INTERNATIONAL

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To become the premiere provider and facilitator of leisure and vacation experiences in the world.

VISSION

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To enhance the lives of our customers by creating and enabling unsurpassed vacation and leisure experiences.

MISSION

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• Leading hospitality company • More than 3,900 properties, 18

brands, 3,25,000 associates at our headquarter managed and franchised hotels around the world.

ABOUT MARROITT INTERNATIONAL

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The East Coast’s first drive-in, the first motor hotel, and the first hotel chain designed for business travelers are just a few milestones in Marriott’s storied history of innovation.

HISTORY

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MEET OUR FOUNDERS

• Bill Marriott• Alice Sheets

Marroitt• J.Willard Marriott

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• The Early Years ( 1927 – 1956) : Marriot Takes Flight

• The Growth Years ( 1957 – 1985) : The World of Hospitality

• The Modern Years ( 1986 – 2011) : Bed for Every Traveler

• Looking Ahead 2012: Success is Never Final

OUR STORY OF INNOVATION

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MARRIOT BRANDS

4,000 + destinations. 78 countries

18 HOTEL BRANDS

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• The Ritz-Carlton• BVLGARI Hotels and Resorts• JW Marriott• EDITION• Autograph collection Hotels• Renaissance Hotels• AC Hotels by Marriott• Marriott Hotels• Courtyard by Marriott

MARRIOTT BRANDS

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• Protea Hotels• SpringHill Suits by Marriott• Fairfield inn & suits by Marriott• Residence inn by Marriott• TownePlace Suits by Marriott• Marriott executives Apartments• Gaylord Hotels• Marriott Vacation Club

MARRIOTT BRANDS

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504 Hotels across that 1 brand and Islamabad Marriott Hotel is one of the best hotel of Marriott’s family working under the supervision of that brand.

MARRIOTT HOTELS & RESORTS

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ISLAMABAD MARRIOTT HOTEL

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ISLAMABAD MARRIOT HOTEL is located at the foot step of Margalla hills close to the town center and Rawal lake as well as many corporate and government office . Owing to the ideal location you can visit any place in the cities with immense convenience .

INTRODUCTION

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HESCO bomb proof and shockproof double security wall, bomb proof/shockproof scanning room and pass-through gates at the hotel entrance. 8 restaurants and bars, 16 event rooms and outside catering. No. 1 venue for all Corporate Accounts in town, Rotary Club, NGO's

INTRODUCTION

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Aga Khan Road, Shalimar 5-PO Box 1251 sector F – 6 Islamabad Pakistan

LOCATION

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• DYNASTY ( Chinese food restaurants)• DUMPUKHT ( authentic mughlai cuisine set yet luxurious of dumpukht )• LOBBY LOUNGE ( Belgian chocolates, coffee, etc…)• NADIA COFFEE SHOP ( Every variety you can imagine)• ZIGOLINI’s ( Outstanding Italian cuisine )

RESTAURANTS OF MARRIOTT ISLAMABAD

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• THE ROYAL ELEPHANT ( famous Thai restaurant )• SAKURA (Authentic Japanese cuisine ) • JASON’s STEAK HOUSE ( best quality steaks )• TERRACE CAFÉ ( Open – air café )

RESTAURANTS OF MARRIOTT ISLAMABAD

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What’s the difference between in taste and standard of Marriott Islamabad hotel foods as compared to others restaurants and hotels ???

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“SUCCESS IS NEVER FINAL”

Our core values make us who we are. Being part of Marriott International means being part of a proud history and a thriving culture.

CORE VALUS OF ISLAMABAD MARRIOT

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"Take care of associates and they will take care of

the customers."

WE PUT PEOPLE FIRST

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“Our dedication to the customer shows in everything we do.”

WE PERSUE EXELENCE

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“Innovation has always been part of the Marriott

story.”

WE EMBRACE CHANGE

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“How we do business is as important as the

business we do.”

WE ACT WITH INTEGRITY

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“Our “spirit to serve” makes our company

stronger.”

WE SERVE OUR WORLD

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SOCIAL RESPONSIBILITIES

• Shelter and food• Validity of children• Reducing and Consumption• Collaborating with supplies

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SOCIAL RESPONSIBILITIES

• Reducing our Consumption• Human Rights• Supporting conservation Globally

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WE WELCOME YOU ACCORDING TO OUR

CULTURE

WE TREAT YOU ACCORDING TO YOUR CULTURE

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Have you feel that our culture is only for welcome but for official work we adopt British culture ???

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We are Marriott

we are pakistani

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We have to follow the rules defined by Marriott but We face government influence on some stages

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Marriott Islamabad face problem…

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After the incident of 2007, Marriott Islamabad face a lot of problems Socially as well as economically

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Competitor of Marriott

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• The history of Marriott is itself its Strength• Technical innovations to improve customer experiences and Constant upgrade of business processes• 3900 hotels, 70 countries and 18 brands

STRENGTHS

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• They dislike India and no mosque in the boundary of Marriott Islamabad• Global expansion and high number of hotels may lead to brand dilution

WEAKNESSES

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• High potential in emerging markets• Innovation in customer services• Better interiors/Well done renovations

OPERTUNITIES

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• High potential in emerging markets• Innovation in customer services• Better interiors/Well done renovations

OPERTUNITIES

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Try to bring up local culture and promote Punjabi culture among customers, they feel “stay easy as possible”

LOCALIZATION

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“We made brilliant”

LOCALIZATION

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We feel that they have very strong setup, strong policies and well maintained staff. We think that they will be successful along worldwide. Marriot Islamabad gives us great experience and it will beneficial for all of us.

CONCLUSION

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Great time with Marriott

thanks

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GROUP PHOTO DURING MEATING WITH SADAAT MEHBOOB JANJUA

Marriott Brand Quality Assurance Manager

Islamabad – Karachi Marriott Hotel

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