MARSLANDHonest Genuine Professional

CONSULTING

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Strategy

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Process

Analysis

Change

Innovation

Digital

Business Plans

Process Mapping

Modelling

Implementation

Service Design

Self Service

Thinking | Understanding | Assessing | Changing | Improving

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“Many address symptoms of a problem but fail to deal with the actual cause. Solve the problem,

or you are simply firefighting”

Consideration needs• Identify the core problems• Understand background

issues• What are the causes and

effects• Understand the root causes• Isolate faults

Problem Definition

What are the key problems you are trying to solve?

PeopleProcess

Systems

Where to be Active | How to get There | How to Win | Speed and Timing | Creating Returns

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1Strategy

Consideration needs• Unique Selling Proposition• Speed, timing and urgency• Where to play• How to get there• How to win

SWOT Analysis

“Listen to those that practice what the preach and are successful at it. Play to your strengths, but above

all deliver what you promise”

What are your strengths and weaknesses?

Relationship Management | Ground Rules | Pain Points | Facilitation | Testing Options

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2Proces

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Consideration needs• Key relationships• Clear ground rules• Understand current state• Identify pain points• Consider the impacts and

flow

Understand Issues

“You are only as strong as your weakest link. In nature the

weakest link is the first to go”

Where are your pain points? Prioritise and fix these

Audience | Purpose | Context | Discovery | Assessment

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3Analysis

Consideration needs• Built upon process mapping• Focus on multiple

influencers• Understand the context• Provide new insights• Understand the variables• Test understanding and

options• Identify opportunities

Modelling Analysis

“Understand the issues and address those that give you the greatest

benefits as early as possible to build momentum”

Where are the greatest opportunities for improvement?

Future State | Team Dynamics | What is Changing | Managing Disruption | Making it Work

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4Chang

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Consideration needs• Future state goals• Team dynamics• Capability to change• Motivation to change• Plan for disruption• Reduce impacts

Culture & People

“You need to take action for any strategy to deliver outcomes. The sooner you start doing, the quicker you learn and adjust”

Do the key influencers have buy in for the changes?

Creative Thinking | New Approaches | Measureable Change | Efficiency | Reducing Complexity

“Innovation is all about simplification and removing barriers. It isn’t fail fast, it is

learn and adjust quickly”

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5Innovati

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Consideration needs• Creative problem solving• Removal of barriers• Reducing complexity• Prototyping at low cost• Creating efficiencies• Digital product

development• Creating beneficial change

Simplification

How can you reduce effort and maximise results?

Scalability | Efficiency | Ease of Use | Availability | Simplicity

“Many simply try to recreate paper based solutions. This doesn’t work. You only end

up spending a lot of money”

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6Digita

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Consideration needs• Scalability• Efficiency• Ease of Use• Availability• Simplicity

KISS Principles +

How can you adapt to being quick, easy and available online?

Thinking | Understanding | Assessing | Changing | Improving

“We are able to work on any piece of your puzzle engaging from as little

as 12 weeks up to 2 years on any programme of work”

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1Strategy

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3Analysis

4Chang

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We put the pieces together• To understand your goals• Assess your current state• Look for opportunities• Implement changes• Prototype new approaches• Build in reach and capability• Use online integration• Develop social media and• Use marketing automation

tools

What we do

How do the pieces of the puzzle come together?

6Digita

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Thinking | Understanding | Assessing | Changing | Improving

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“We spend our time solving problems, not worrying

about them”

Need Support?

corey.marsland@marslandconsulting.co.nz

www.marslandconsulting.co.nz

Consulting Services• Business Planning• Process Mapping• Modelling• System Development• Implementation Support• Service Design• Online Services• Social Media Marketing

Services+