MARTAFEEDBACKLetting MARTA know when they’re doing a good job – and when they need to shape up.

Proposal by Wendy Darling

PURPOSE

Communicate to MARTA General Complaints Problem Reports Compliments & Thanks Riders Care About System

Identification of Problems Bus Routes Safety Issues System-wide Problems Problem Mapping

Empower Riders Save Complaints from

MARTA “Black Hole” Allow Riders to Contribute

to Larger Project via Reporting

Generate Data for Transit Advocacy Consistent Problems Problem Areas (by Route,

by Geographic Area) Track Rider Suggestions

COMPONENTS

Web Site – Desktop Feedback Form

Specific Problem

General Problem

Compliment or Thanks

View Feedback Map

List

Search

Latest Feedback Get App Background & Related

Resources

Web Site – Mobile Feedback Form View Feedback Get App Background & Related

Resources

App Feedback Form View Feedback Link to Mobile Web Site

MARTA FEEDBACK Mobile

Take Action:Complaint orCompliment

Download:App for iPhoneAnd Android

Live:System Feedback

Zoom or Click toPan Map

View Full Map

View as List

Latest Feedback:Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus id tellus sit amet est rutrum tincidunt at sit amet dui. – Joe Tranzit, 11-19-12

How It Works FAQ MARTA Resources Transit Advocacy

Web Site - Desktop

MARTA FEEDBACK

Desktop Site

Take Action:Complaint orCompliment

Download:App for iPhoneAnd Android

How It Works

FAQ

MARTA Resources

Transit Advocacy

View:SystemFeedback

Mobile Web

MARTA FEEDBACK

Mobile Web Site

Take Action:Complaint orCompliment

View:SystemFeedback

Mobile App