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VIP Rewards/ Scheduled Maintenance Guide 7418 Grove Road Frederick, MD 21704 301.662.0111 fredericknissan.com

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This slideshare provides details about Frederick Nissan VIP Rewards Program that includes One to One rewards, Free Oil Changes and more for all New Nissan and USed Car buyers at Frederick Nissan

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Page 1: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

VIPRewards/

Scheduled MaintenanceGuide

7418 Grove RoadFrederick, MD 21704

301.662.0111fredericknissan.com

Page 2: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program
Page 3: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

At Frederick Nissan, Our Goal is:To enhance the professional image of our industry through exceptional

customer service during the car buying experience

“Thank You,”On behalf of our Nissan Staff

“They treat me as a family and remember me everytime I come in. They are professional, answer all of my questions and I have never felt talked down to (being female) which has occurred at other dealerships I have dealt with in the past. They always give me an ac-curate estimate on how long the service will take and how much it will cost.”Rebecca Anne Carter

“This is the third vehicleI have purchased from Frederick Nissan in the last 6 years. Everything with the sales department is great. The service department has treated me very good. Everything about Frederick Nissan has been a great pleasure fro me to deal with. Thanks Frederick Nissan.”

Rick & Donna Fitzgerald

“An outstanding experience. I purchased a Frontier off the internet and the dealer support exceeded expectations. The price was highly competitive and the vehicle was prepped and ready to go when I arrived to pick it up.I had tried to work with several other dealers on-line and all of them disappointed until I tried Frederick Nissan. Highly recommended.”Brad Davidson

To read additional comments about Frederick Nissan, or offer an opinion of your own, please go to DealerRater.com

Page 4: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Frederick NissanVIP Rewards Program

Congratulations on your new Nissan purchase!

We are pleased that you decided to purchase your vehicle from us. As our way of saying “Thanks,” you are automatically enrolled into our VIP Rewards Program... at NO Additional Charge!

Benefits only available with theFrederick Nissan VIP Rewards: • 5 FREE Oil Changes to keep your car in tip-top shape

• FREE $250 Reward Dollars towards the purchase of a new vehicle

• FREE $25 Reward Dollars towards the servicing of your vehicle

• FREE Car Wash and Loaner Car with major scheduled maintenance service at 30,000/60,000/90,000 mile intervals

• Earn 5% Service Rewards Dollars on your total bill (less tax) for every dollar spent on Parts & Service

• Earn Rewards Dollars by shopping online at your favorite retailers through the Nissan Rewards + portal

• Earn $50 Rewards Dollars for any body collision repair work performed by Frederick Nissan’s Collision Center.

• Track your points online at anytime at www.nissanonetoonerewards.com

Additional Benefits from Frederick Nissan • Easy Online Appointment Scheduling at www.fredericknissan.com

• 10% OFF Accessories at Frederick Nissan Parts Department

• Express Service – Fast, Convenient, Guaranteed! What more could you ask for when servicing your vehicle.

• Preferred Customer Specials & Coupons sent via E-mail

Page 5: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Scheduled Service

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

3,750 Miles FREE • • • • • • 7,500 Miles FREE • • • • • • • • • • • 11,250 Miles FREE • • • • • • 15,000 Miles FREE • • • • • • • • • • 18,750 Miles FREE • • • • • • 22,500 Miles • • • • • • • • • • 26,250 Miles • • • • • • • 30,000 Miles • • • • • • • • • • • • • • • • • 33,750 Miles • • • • • • • 37,500 Miles • • • • • • • • • • 41,250 Miles • • • • • • • 45,000 Miles • • • • • • • • • • • 48,750 Miles • • • • • • • 52,500 Miles • • • • • • • • • • 56,250 Miles • • • • • • • 60,000 Miles • • • • • • • • • • • • • • • • • 63,750 Miles • • • • • • • 67,500 Miles • • • • • • • • • • 71,250 Miles • • • • • • • 75,000 Miles • • • • • • • • • • • 78,750 Miles • • • • • • • 82,500 Miles • • • • • • • • • • 86,250 Miles • • • • • • • 90,000 Miles • • • • • • • • • • • • • • • • •

Oil C

hang

e and

Rep

lace F

ilter

Lubri

cate

Chas

sis

Adjus

t Tire

Air P

ressu

res

Inspe

ct for

Tire

Wear

Inspe

ct Co

oling

Sys

tem an

d Hos

es

Inspe

ct an

d top

off a

ll fluid

s as n

eede

d

Multi-

Point

Insp

ectio

ns**

Tire R

otatio

n

Nitrog

en Ti

re Fil

l

Inspe

ct Ac

cess

ory D

rive B

elts

Test

Charg

ing S

ystem

and B

attery

Term

inals

Fuel

Efficie

ncy D

iagno

sis/T

estin

g

Repla

ce En

gine A

ir Filte

r

Repla

ce In

-Cab

in Mi

cro Fi

lter

Adjus

t Pari

ng B

rake

Repla

ce Fr

ont W

iper B

lades

Repla

ce En

gine F

ilter

Cooli

ng S

ystem

Flus

h

Throt

tle C

hamb

er Cle

aning

Repla

ce P

VC Va

lve

•Designates the factory recommended service provided at that mileage interval.

**Multipoint Inspection: Includes, but not limited to Light Inspection, Brake Inspection, Tire Wear Inspection, Adjust Tire Air Pressures, Inspect Accessory Drive Belts, Inspect Cooling System and Hoses and Inspect and top off all fluids as needed

Page 6: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Frederick Nissan’s EXPRESSSERVICE

NO Appointment Necessary • Guaranteed!

Your time is valuable, and so is maintaining your vehicle. That’s why we offer “Express Service”, so that you can get your car serviced quickly and affordably! With our “Express Service”, no appointment is necessary, you’re work is guaranteed and generally costs less than the “thrift” lube and auto service chains. With “Express Service” you will receive:

• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)

• FREE 27-Point Multi-Point Inspection

We also offer these services under Express Service: • Rotate Tires • Replace Air Filter • Replace Wiper Blades • Replace In-Cabin Microfilter • Replace Battery

See Your Service Consultant or call “Express Service” for details!

301-622-0111

3,750 Mile Service • Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)

• Lubricate Chassis (when applicable)

• Adjust Tire Air Pressures

• Inspect for Tire Wear

• Inspect Cooling System and Hoses

• Inspect and top off all fluids as needed

• FREE Multi-Point Inspections – We want your vehicle to be safe and dependable!

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

With VIP Rewards Plan

FREE!*

Page 7: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

7,500 Mile Service • FREE Oil Change and Replace Filter for VIP Customers (up to 5 qts., synthetics & diesels higher)

Plus, Factory Recommended Services

• Tire Rotation (Except Nissan 370Z)

• Nitrogen Tire Fill

• Lubricate Chassis (when applicable)

• Adjust Tire Air Pressure

• Inspect Cooling System and Hoses • Inspect Accessory Drive Belts

• Inspect and top off all fluids as needed • Test Charging System and Battery • Fuel Efficiency Diagnosis/Testing

Multi-Point Inspection Includes, But Not Limited To:

• Light inspection • Brake Inspection • Tire Wear Inspection • Adjust Tire Air Pressures • Inspect Accessory Drive Belts • Inspect Cooling System and Hoses • Inspect and top off all fluids as needed

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

Factory Recommended Service

$109.95*

With VIP Rewards Plan

$75.00*

Page 8: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

11,250 Mile Service

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)

• Lubricate Chassis (when applicable)

• Adjust Tire Air Pressures

• Inspect for Tire Wear

• Inspect Cooling System and Hoses

• Inspect and top off all fluids as needed

• FREE Multi-Point Inspections – We want your vehicle to be safe and dependable!

With VIP Rewards Plan

FREE!*

Courtesy Shuttle Service Available forDrop Off and Pick-up.

Page 9: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

15,000 Mile Service • FREE Oil Change and Replace Filter for VIP Customers (up to 5 qts., synthetics & diesels higher)

Plus, Factory Recommended Services • Tire Rotation (Except Nissan 370Z)

• Replace Engine Air Filter • Replace In-Cabin Micro Filter

• Lubricate Chassis (when applicable)

• Test Charging System, Battery/Service Battery Terminals

Multi-Point Inspection Includes, But Not Limited To:

• Light inspection • Brake Inspection • Tire Wear Inspection • Adjust Tire Air Pressures • Inspect Accessory Drive Belts • Inspect Cooling System and Hoses

• Inspect and top off all fluids as needed

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

Factory Recommended Service

$279.95*

With VIP Rewards Plan

$245.00*

Dealer Recommended Services:

• JB Oil Additive

• JB Fuel Additive

• Replace Front Windshield Wipers

$329.95*

With VIP Rewards Plan

$267.00*

Page 10: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

18,750 Mile Service

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)

• Lubricate Chassis (when applicable)

• Adjust Tire Air Pressures

• Inspect for Tire Wear

• Inspect Cooling System and Hoses

• Inspect and top off all fluids as needed

• FREE Multi-Point Inspections – We want your vehicle to be safe and dependable!

With VIP Rewards Plan

FREE!*

Courtesy Shuttle Service Available forDrop Off and Pick-up.

Page 11: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

22,500 Mile Service37,500 – 52,500 – 67,500 – 82,500 – 97,500 Mile Services

• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)

• Fuel Efficiency Diagnosis/Testing

• Tire Rotation (Except Nissan 370Z)

• Adjust Tire Air Pressure

• Lubricate Chassis (when applicable)

• Test Charging System, Battery • Adjust Parking Brake • Rotate Tires

Multi-Point Inspection Includes, But Not Limited To:

• Light inspection • Brake Inspection • Tire Wear Inspection • Adjust Tire Air Pressures • Inspect Accessory Drive Belts • Inspect Cooling System and Hoses • Inspect and top off all fluids as needed

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

Factory Recommended Service

$99.95*

Dealer Recommended Services:

• JB Oil Additive

• JB Fuel Additive

$125.95*

Page 12: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

30,000 Mile Service60,000 – 90,000 – 120,000 Mile Services

• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)

• Tire Rotation (Except Nissan 370Z)

• Replace In-Cabin Microfilter • Replace Engine Filter • Replace Front Wiper Blades

• Cooling System Flush • Throttle Chamber Cleaning • Replace PVC Valve (when applicable)

• Fuel Efficiency Diagnosis/Testing

• Lubricate Chassis (when applicable)

• Test Charging System, Battery/Service Battery Terminals

Multi-Point Inspection Includes, But Not Limited To:

• Light inspection • Brake Inspection • Tire Wear Inspection • Adjust Tire Air Pressures • Inspect Accessory Drive Belts • Inspect Cooling System and Hoses • Inspect and top off all fluids as needed

Factory Recommended Service

$529.95*

Dealer Recommended Services:

• JB Oil Additive

• JB Fuel Additive

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

With VIP Rewards, FREE Loaner Car andFREE Car Wash with Service

**Transmission Fluid Flush/CVT Drain & Refill Additional Charge

Page 13: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Why Buy Tires FromFrederick Nissan

Nissan Tire Special!Buy 3 Tires, get the 4th for

$1.00FREDERICK NISSAN

Limit one coupon per purchase. Cannot be combined with any other specials, coupons or other offers.

We offer a wide variety of tires to fit every need and every budget. In addition, you can be confident that your vehicle will be in safe hands with our Factory Trained technicians.

1. FREE Road Hazard Warranty for 2 years through Nissan Dealer Tire.2. Certified Service Consultants that understand what tires your vehicle needs.3. State-of-the-art alignment/balancing equipment to keep your vehicle and tire in top shape4. Optional Nitrogen tire fill which can optimally maintain tire pressure thus improving fuel economy5. Price Match Guarantee - If you find a better price form a local competitor, get it in writing and bring the estimate to one of our Service Consultants and we will match their price!

Each time you come in for service we will measure your tire tread remaining. When tires are getting close for replacement we will notify you plus give you a good, better and best price comparison sheet for your review.

Feel our prices are going to be high? Shop us, and IF you find a Competitor’s price to be cheaper, get it in writing and bring the estimate to one of our Service Consultants and we will match their price!

Page 14: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Parts Department

Lifetime Special Offer!

10% OFFFREDERICK NISSAN

Any in Stock or Special Order Part or Accessory

Limit one coupon per purchase. Cannot be combined with any other specials, coupons or other offers.

Wether you need a part to repair a problem with your vehicle, or you just want to give your vehicle a personal touch, our Parts Department carries an extensive inventory of original Nissan parts and accessories.

For the do-it-yourselfer, or if youneed us to replace a part for you, our Parts Department Team has exactly what you need or can quickly place it on special order.

For your vehicle, don’t settle for inferior quality imitation parts. Use only genuine Nissan parts... at a price you will find competitive with any chain parts store or body shop. Expect only the best from Frederick Nissan!

For More Information or Assistance, See Your Parts Consultant orcall our Parts Department.

301-662-0111

Page 15: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Accidents do happen. When they do, theCollision Center at Frederick Nissan has the experience and the state-of-the-art technologies to make your car look new again! From start to finish, your repair will be completed in a timely matter... and on budget! We work closely with all insurance adjusters to ensure that your repair will be done right the first time. Best of all, our Factory Trained and Certified Technicians use only the best parts and equipment to repair your car!

Come see me personally!

Denny Webb

Denny Webb• GUARANTEED Body repair for as long as you own the car, if we do the work!

• FREE Estimates! We work with all Insurance Companies to provide quick & accurate estimates!

• FREE Car Detailing! With any body work performed!

• Over 40 Years of Experience! Our Technicians will do the job right the first time... everytime!

Collision Center

Page 16: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

New Technology: Change all the Fluid

Transmission system is Flushed with Fresh Fluid !

Old Technology: Pan Change Only Only about 25% of the Used Fluid is Replaced

$199.95

CVT price higher, Nissan pneumatic fluid higher. Ask your Advisor for details

22,500 MILE SERVICE 37,500-52,500-67,500-82,500-97,500

Change engine oil and filter ( up to 5 qts, Synthetic higher) Fuel efficiency diagnosis/testing

Lubricate chassis ( when applicable) Test charging system, battery

Adjust parking brake Rotate tires

Multipoint Inspection Includes but not limited too: Light inspection Brake inspection

Tire wear inspection Adjust tire air pressures

Inspect accessory drive belts Cooling system and hoses

Inspect and top off all fluids as needed JB oil additive

JB fuel additive

$125.95*

With Frederick Nissan maintenance plan

Only $99.95

Dealer Recommended Service Terra emission injection system cleaning

*Some Models May be Higher. Prices subject to change Without Notice. All Prices Subject to tax and Shop Supplies

Page 17: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

COOLANT FLUSH

Our specially trained technicians using a Coolant Flush Machine will: Power flush your car’s entire cooling System Including: * Radiator * Engine Block * Heater Core * Hoses and Valves Remove rust, scale and sludge Install new coolant Install special conditioners to protect your vehicles cooling system Inspect all hoses, clamps and belts.

$149.95

15,000 MILE SERVICE 45,000-75,000-105,000 MILE SERVICE

Change engine oil and filter (up to 5 qts, Synthetic higher)

Fuel efficiency diagnosis/testing Lubricate chassis (when applicable)

Test charging system, batter/service battery terminals Replace engine air filter

Replace in-cabin micro filter Rotate tires

Multipoint inspection Includes but not limited too: Light inspection Brake inspection

Tire wear inspection Adjust tire air pressures

Inspect accessory drive belts Cooling system and hoses

Inspect and top off all fluids as needed

Dealer Recommend Services JB oil additive

JB fuel additive Replace front windshield wipers

$329.95* With Frederick Nissan Maintenance Plan

Only $267.95

*Some Models May be Higher. Prices subject to change Without Notice.

All Prices Subject to tax and Shop Supplies

Page 18: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

$ 99.95

Protect your investment.

Replace your old Fluid every 24,000 miles

7500 MILE SERVICE

Change engine oil and filter ( up to 5 qts, Synthetic higher) Lubricate chassis ( when applicable)

Adjust tire air pressures Cooling system and hoses

Inspect accessory drive belts Inspect and top off all fluids needed

Tire Rotation Test charging system, battery

Fuel efficiency diagnosis/testing Nitrogen Tire Fill

Multipoint Inspection Includes but not limited too:

Light inspection Brake inspection

Tire wear inspection Adjust tire air pressure

Inspect accessory drive belts Cooling system and hoses

Inspect and top off all fluids as needed

$ 109.95* With Frederick Nissan Maintenance Plan

$ 44.95

* Some Models May be Higher. Prices subject to change Without Notice. All Prices Subject to tax and Shop Supplies.

Page 19: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

BRAKE FLUSH ALWAYS BE SAFE

PROTECT YOUR BRAKE SYSTEM AND

SAVE MONEY BY REPLACING

CONTAMINATED BRAKE FLUID

$159.95

3750 MILE SERVICE (11250-18750-26250-33750-41250-48750-56250-63750-71250-78750-86250-93750)

Change engine oil and filter (up to 5 qts, Diesel’s Higher)

Lubricate chassis ( when applicable) Multipoint Inspection

Adjust Tire air pressures Tire wear

Cooling system and hoses Inspect and top off all fluids as needed

Free Multi Point Vehicle Inspection We want your vehicle to be SAFE and DEPENDABLE

$34.95*

* Some Models May be Higher. Prices subject to change Without Notice. All Prices Subject to tax and Shop Supplies.

Change Engine oil and filter( up to 5 qts., synthetic extra) We also offer theses services under EXPRESS SERVICE Rotate Tires Replace Air Filter Replace Wiper Blades Replace In-Cabin Micro Filter Replace Battery

Now available no appointment necessary

See your Service Consultant

Page 20: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Why buy tires from Frederick Nissan

1) We provide FREE road hazard warranty for 2 years 2) We provide FREE Tire Rotations for the Life of the Tire 3) Factory Trained Technicians working on your vehicle 4) Certified Service Consultants that know what you vehicle

requires for Tires 5) We offer Nitro Air for better Fuel Economy 6) We have state of the art Alignment / Balancing Equipment 7) Why NOT??

Each time you come in for service we will measure your tire tread remaining, when tires are getting close for replacement we will notify you plus give you a good, better and best price

comparison sheet for your review.

Feel our prices are going to be high? Shop us and IF you find a competitors price to be cheaper, get it in writing and bring the estimate to one of our Service consultants and We will match

their price!!

_________________________ _________________________ ________________________ _________________________ ________________________

We sell tires that fit your vehicle the same as when you purchased the vehicle New. We can also get any other tire make of preference.

$225

.00

$194

.95

Page 21: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

ALA CarteDealer Recommended Services

• Transfer Case Service ............................................................................ $85.00

• Front Differential Service ....................................................................... $95.00

• Rear Differential Service ........................................................................ $95.00

• Auto Transmission Fluid Flush ...............................$175.00 – $249.95 (except CVT Transmission)

• CVT Transmission Service ................................................................$249.95

• Manual Transmission Service .........................................................$249.95

• Throttle Body Service............................................................................$119.95

• Brake Fluid Flush ....................................................................................$159.95

• Power Steering Fluid Flush ................................................................. $99.95

• 4-Wheel Alignment ................................................................................... $89.95

• Tire Rotation ................................................................................................. $29.95

• Tire Rotation/Balance ............................................................................. $49.95

• Terra Emission Injection System, Cleaning .............................$194.95

• Nitrogen (Tires) ........................................................................................... $44.95

*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.

We Offer Secure Net Vehicle ServiceContract which includes 24-Hour

Roadside AssistanceSecureNet® is available for up to 3-Years/36,00 miles from the date

of first purchase. See Your Sales Consultant for full details.

Page 22: Maryland Nissan Dealer - Frederick Nissan VIP Rewards Program

Dealership InformationSERVICE DEPARTMENT

301-662-0111HOURS: Monday–Friday: 7:30am to 6:00pm

Saturday: 7:30am-4:00pmSunday: Closed

Night Drop Box Available for After Hours Drop Off

PARTS DEPARTMENT301-662-0111

Monday–Friday: 8:00am to 5:00pmSaturday: 8:00am-4:00pm

Sunday: Closed

COLLISION CENTER301-662-0111

Monday–Friday: 7:30am to 5:00pmSaturday & Sunday: Closed

For More Information or to Schedule an Appointment Online

www.fredericknissan.com

7418 Grove Road • Frederick, MD 21704 • 301.662.0111