mass communication to mass customization
Embed Size (px)
DESCRIPTION
Mass Communication to Mass Customization—The Future of Commercial Print.An exploration of the forces impacting the commercial print market and the paths a print service provider can follow to stay competitive.TRANSCRIPT

Mass Communication to Mass Customization Mass Communication to Mass Customization ––The Future of Commercial PrintThe Future of Commercial Print
Vince FerraroVince FerraroVice President, Consumer MarketingVice President, Consumer Marketing

If you flew here on one of these airlines…
…then you will know what Chapter 11 is and is not

What we announced
• Kodak filing for Chapter 11 reorganization to:–Bolster liquidity in U.S. and abroad–Monetize non-strategic intellectual property–Fairly resolve our legacy costs, and –Enable company to focus on most valuable business lines
• Business continues in ordinary course
• Non-U.S. subsidiaries not included in filing; continue to operate as normal
• Continued supply of goods and services to customers
• Company has a commitment of $950 million in DIP ( Debtor in Possession) financing

What we intend to do
• Take the steps to emerge as a more competitive, sustainable enterprise – like many other companies
• Continue operating as usual – supplies and services to you will not be affected by the filing
• Through the process Kodak intends to:– Bolster liquidity with approximately $950 million in DIP financing–Fully enforce Kodak’s IP rights against industry players that have
infringed our proven and valuable digital imaging patents, or spur the monetization of the Company’s valuable intellectual property.
– Ensure remaining legacy costs are fairly apportioned and scaled for a company of the size we are today
–Actively manage value of Kodak’s enterprise for its stakeholders, enabling us to reorganize around our consumer and commercial business lines

Mass customization

Customized communications show proven results
Increase in response rates
with multi-channel campaigns 1
50%Consumers who
go online to respond todirect mail 2
33%Boost in response rates
when personalized URLs are integrated
into direct mail 2
20-30%
1Source: InfoTrends2Source: DMA
+

Reach and engage

Create, extend and multiply the dialogue

Trends in direct mail
US businesses spent $45.2 B on direct mail in 2010 (Winterberry Group, Outlook: 2011)
13.5 B catalogs were mailed in 2009 (DMA2010)
Catalog recipients spend 28% more (ComScore/USPS Catalog Study)
Households receiving catalogs shop online more often (ComScore Cast Study)
18-34 year-olds prefer print when searching for information(ICOM, 2010)

Innovation Growth

Innovation Growth
Mass customizationthrough digital print

Data + new digital print technologies =new revenue opportunities
Hybrid printingoffset + digital
Revolutionizing direct mail


Mass customization opportunities
Customized collateral,web-based templates

Mass customization opportunities
Books-on-demand,customized content


Mass customization opportunities
Remote newspaper printing

Mass customization opportunities
Personalized photo products



www.kodak.com/go/lyra