mass export center oct 2011 build your export compliance manual

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www.dlexports.com 1 Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE MANUAL • Roles • Program elements • Audit tips Natascha Finnerty DL Exports International, Inc

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Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE MANUAL. Roles Program elements Audit tips. Natascha Finnerty DL Exports International, Inc. BIS/DDTC RECOMMEND AN ECMP. Published guidelines for establishing export management system Nunn-Wolfowitz report google nunnwolfowitz - PowerPoint PPT Presentation

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Page 1: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

www.dlexports.com 1

Mass Export Center OCT 2011

BUILD YOUR EXPORT COMPLIANCE MANUAL

• Roles• Program elements• Audit tips

Natascha FinnertyDL Exports International, Inc

Page 2: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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BIS/DDTC RECOMMEND AN ECMP

• Published guidelines for establishing export management system– Nunn-Wolfowitz report google nunnwolfowitz– BIS/DDTC Compliance guidelines Programs are on their websites– DDTC guidelines

• BIS updated their guidelines in 2010 and have 9 elements– Includes managerial tasks– Administrative requirements

Page 3: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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IMPLEMENTING A PROGRAM TAKES ...

• Management commitment • Export Policy• Regulatory understanding• Resources• Time• Training

AB Tech

EXPORT POLICY

Page 4: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

GOOD FOR BUSINESS• In successful companies,

compliance is part of the corporate culture

• It can be a competitive asset and should be listed on your website

• Small investment can save big over new penalties

www.dlexports.com 4

Page 5: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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WHERE TO START?

• Establish an Export Steering Committee

• Nominate a Focal Point• Engage kick off training• Review business and applicable

regulations

Page 6: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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• Conduct a risk assessment – see BIS guidelines

• Establish/revise policies & procedures that address cradle to grave of hardware and technology release life cycle – integrate into quality SOPs, other compliance programs

• Train personnel• Implement & audit

Page 7: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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EXPORT COMMITTEESuggested Members •Finance

•Legal

•HR

•IT

•Security

•Sales & Marketing

•Sales Admin.

•Contracts/Accounting

•Order Admin

•Manufacturing

•Traffic

Page 8: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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NEW CONSIDERATIONS• Effect of Sarb-Ox• Higher fines and penalties• New mitigating and aggravating factors• Export reform - Mixing of ITAR and EAR

rules?• Securing of IP from foreign parties or

customers• Are contractors or outsourced

companies screened?• Anonymous reporting?

Page 9: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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SARB-OX

• Upper Management needs to be informed and verify compliance as part of corporate governance

• Penalties could adversely affect financial position of company, whether public or private

• Could stop a sale or acquisition• Disclosure requirements

Page 10: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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Does SOX apply to your export issues?

• What percentage of your business is exports? Are you publicly held?

• What percentage of your suppliers is foreign?

• Is your company a related company?

• Do you export to resellers? If yes, whom do they sell to?

Page 11: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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COMPLIANCE PROGRAMS

• MUST PREVENT AND DETECT VIOLATIONS– DOES YOURS?

• HOW DO YOU USE METRICS TO MEASURE IT?

Page 12: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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TEMPLATE FOR PROCESSES

• Are they written in the active voice?

• Do they describe the responsible personnel?

• Do you detail the records that are created by the process?

• Is there a risk assessment and control process?

Page 13: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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REVIEW CURRENT BUSINESS PRACTICES

Page 14: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RISK MITIGATION FOR EXPORT ISSUES• Level of technology, ITAR?• Is end-user known?• Dealings in countries of

concern?

Page 15: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

RISK ASSESSMENT contd• Any potential misuse of product

(EPCI)?• Multiple shipping sites?• Do you control distribution

channels?• Do you require licenses and

need to adhere to qty, value, provisos?

• AES compliance?

www.dlexports.com 15

Page 16: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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REVIEW APPLICABLE REGULATIONS

• EAR (& Antiboycott)

• ITAR

• OFAC

• Foreign Trade Regs

• NISPOM

•CUSTOMS

•CONSENT AGREEMENTS

Page 17: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

RISK ASSESSMENT• DO YOU EXPORT CONTROLLED

HARDWARE OR TECHNOLOGY? (ITAR/EAR)– Need export license application

procedures, processing, license management, closing

• Product classification• Classification of new products• Purchased Products

www.dlexports.com 17

Page 18: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

RISK ASSESSMENT

• Do you know your customers?– Or sell thru distributors?– Or you find out about them later

• sw registrations • repair

www.dlexports.com 18

Page 19: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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PROCEDURES• Compliance Policy and Org chart with

responsibilities– Time to get management support– List back-ups to each key position– Central focal point

• Product matrix– Ongoing, tie it to new product release

• Country charts– Automate, where possible

• Denial list screening and managing hits

Page 20: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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EXPORT MANAGEMENT SYSTEM

• Duties are cross functional

• Employees receive training on export procedures

• Use an Action Plan until completed

Page 21: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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DOCUMENT THE PROGRAM• Borrow from your company’s

procedures templates and use flow charts– ISO, TQM, Industry Quality standards,

Sarbanes Oxley

• Upload an International Compliance website– Policy, training slides, product matrix,

FAQs

• Coordinate with other compliance efforts: Quarterly reports to management

Page 22: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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SampleOrder Rec’d

Conductscreening

Product matrixLic determ

Order OK?

•DPL, Entity, SDN-Country-High Risk

•Proliferation

Apply for lic.Cancel OrderContact ECM

Prepare DocsShip

Y

N

Page 23: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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Export Compliance and Management Program

1. Administrative Elements:– Management Commitment– Responsible Officials– Record Keeping– Training– Internal Reviews– Notifications

Page 24: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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Screening Elements

– Denial Orders– ECCN Classification/License

Determination– Diversion Risk– Nuclear End-Users/Uses– Chemical & Biological End-Users/Uses– Antiboycott Compliance– Add’l US Gov’t Agency Requirements

Page 25: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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STANDARD SCREENING PROCESS

Check all exports against:• Restricted Parties and updates• Product Matrix/Classification• License requirements• Restricted/Embargoed Countries• Antiboycott

Page 26: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RESPONSIBILITY #1Product Matrix

• You need to review all products to determine if an export license may be required

• This is done export compliance manager with the help of IT

• Controlled items can be hw, sw, technology relating to – computers, – software with encryption, telecommunications

products, lasers– Industrial equipment and chemicals

Page 27: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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PRODUCT MATRIX

• This process is ongoing, and requires regular updates as new items are developed or upgraded.

• You need to determine the export commodity classification number (ECCN), countries that may require a license, and customs numbers (Sch B).

• The Product Matrix list is included in the Export Compliance Program.

Page 28: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RESPONSIBILITY #2Denied Parties

• You need to ensure that you do not sell to prohibited parties identified by the US Government and, potentially, other gov’ts.

• Most companies need to get Compliance Screening Service for this purpose

• These lists are updated regularly by the government.

• We must determine who is the end-user, what is the end-use, who are the parties to the transaction

• Screening must occur before the items are shipped for exports supporting particular projects

Page 29: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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Need to establish a policy for hits

• Need enough information to clear hits – what agency, what are the requirements

• Determine if it is a false hit• Contact government agency or

get certification from the person

• Keep records of hits

Page 30: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RESPONSIBILITY #3High Risk Profile

• We need to ensure that we recognize any unusual circumstances or “Red Flags”

• Each employee is responsible for taking appropriate actions if a transaction seems suspicious

• Report any unusual activity throughout sales and to the

Export Compliance Manager

WHEN IN DOUBT, CHECK IT OUT!

Page 31: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RESPONSIBILITY #4Country EmbargoesDO NOT SHIP TO THESE COUNTRIES WITHOUT A

LICENSE!• The following countries are under General

Embargo:Cuba Iran North Korea Sudan Syria

• The following countries are highly-controlled:

Iraq Libya

There are many denied parties in these countries: Banks, Entities (Companies) and Individuals

Page 32: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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OTHER COUNTRIES OF CONCERN

Country Groups D

• Military & Terrorist

Rwanda Angola Libya

• Countries of Concern

China Taiwan India Pakistan Middle East Former Soviet Bloc

Page 33: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RESPONSIBILITY #5 ANTIBOYCOTT LAWS

• US companies and their subsidiaries may not participate in the Boycott of Israel

• Watch for any statements that include:- you must “comply with Arab League Boycott of Israel”, or- request for certification that Goods are “not of Israeli Origin”

• Must report all such statements to DOC

Page 34: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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RESPONSIBILITY #6 RECORD KEEPING

• We must keep records for 5 years• Transaction Records include:

– Purchase Orders– Quotes– Commercial Invoices– Bills of Lading & Air Waybills– AES records– Banking documents & letters of credit– Export checklists– Screening results– Correspondence and contracts

Comm Invoice

Page 35: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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Compliance Records• Acknowledgment of the Compliance

policy• Notices in contracts with resellers

and websites• Training records• Audit Records• Export licenses and classifications• Encryption reports

Page 36: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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OUR INSURANCE POLICY

• Apply Due Diligence• Know your customer• Follow the system for approving exports• Contact the Export Compliance Manager

with ANY QUESTIONS!

Page 37: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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DEVELOP

COMPLIANCE PROCEDURES

• The entire organization must implement procedures

• Export Compliance Manager acts as a focal point

NO WHITE KNIGHTS

Page 38: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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TRAINING OF RELATED PERSONNEL

• Export Coordinator & back-up - annual external sessions

• Upper management• Related employees - In-

house annually• New employee training• Specific training for

each department

Page 39: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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Training and Audits are a must!

– Per the govt – audit, audit , audit!

– Is there a schedule?– Records?– Internal or External– Copies of hand-outs?– Using the latest technology?

Page 40: Mass Export Center OCT 2011 BUILD YOUR EXPORT COMPLIANCE  MANUAL

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BE SURE!

Ensure that your subsidiaries have controls at their site!

•Denied parties screening•Antiboycott•Embargoed countries

ABC GmbH

ABC Sarl