master of business administration (mba ... - hanze · education at the international business...

Prospectus 2018-2019

Master of Business Administration (MBA)

International Business School

Full-time master programme

Approved by the Dean of IBS on 31 August 2018 These regulations take effect from 1 September 2018

Preparing business professionals with a global mind set who are ready to add value to business and society

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Contents

Background .............................................................................................................................................. 5

Introduction ............................................................................................................................................. 7

1 Study Programme ................................................................................................................................. 9

1.1 Programme Description ................................................................................................................. 9

1.2 Exam Board and Assessment Committee ...................................................................................... 9

1.3 International Service Desk (ISD) .................................................................................................. 10

1.4 Admission Committee .................................................................................................................. 10

1.5 School Representative Council ..................................................................................................... 11

1.6 Education Committee .................................................................................................................. 11

2 MBA Programme learning outcomes ................................................................................................ 12

2.1 Dublin Descriptors ....................................................................................................................... 12

2.2 MBA Programme learning outcomes .......................................................................................... 13

3 Programme outline............................................................................................................................. 14

3.1 Mode of study .............................................................................................................................. 14

3.3 Curriculum Scheme MBA 2018-2019 ........................................................................................... 15

3.5 Academic calendar 2018-2019 Master programmes .................................................................. 18

4 Curriculum .......................................................................................................................................... 23

4.1 Course Outlines ............................................................................................................................ 23

4.2 Code of Conduct regarding the use of foreign languages ........................................................... 23

4.3 Thesis Phase ................................................................................................................................ 23

5 Admission Requirements.................................................................................................................... 23

5.1 Required Prior Learning .............................................................................................................. 24

5.2 Employment Requirements for MBA Programme ...................................................................... 24

5.3 Language requirements .............................................................................................................. 24

5.4 Maximum/Minimum Number of Students ................................................................................ 25

5.5 Enrolment limitations .................................................................................................................. 25

6 Examinations ...................................................................................................................................... 27

6.1 Exam opportunities ..................................................................................................................... 27

6.2 Anti-Plagiarism Rules .................................................................................................................. 27

6.3 The use of aids during written exams ......................................................................................... 28

6.4 Rules for the proper conduct of examinations ........................................................................... 29

6.5 Exam review................................................................................................................................ 29

7 Company visits and Excursions ........................................................................................................... 29

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8 Compulsory Attendance ..................................................................................................................... 29

9 Academic Advice................................................................................................................................. 29

10 Cum Laude Regulations .................................................................................................................... 30

11 Credits and Assessment Schemes .................................................................................................... 30

11.1 Codes, credits and grades .......................................................................................................... 30

11.2 Credit and grading system ......................................................................................................... 30

APPENDIX 1: COURSE OUTLINES; Academic Year 2018 - 2019 ............................................................ 32

APPENDIX 2: Examination Regulations for Master’s Degree Programmes and Examination Protocol

for students at Hanze University of Applied Sciences, Groningen ........................................................ 63

5

Background

This MBA Prospectus, together with the Course Outlines, Thesis Handbook and the Student Charter form the Teaching and Exam Regulations, in Dutch: ‘de onderwijs- en examenregeling, de OER’. All of these documents are digitally available via intranet, (hanze.nl > Education > International Business School), used by the Hanze University of Applied Sciences, Groningen.

Student

Charter

Examination Regulations

(Chapter 4)

MBA Prospectus (incl. Course

Outlines) & Thesis handbook

The MBA Prospectus is meant to provide a reference document regarding procedures specific to education at the International Business School (IBS) and more generally to the Hanze University of Applied Sciences, Groningen as a whole. It describes the study programme, Master in Business Administration (MBA) offered by IBS in English and the various rules and regulations that govern all aspects of studies at IBS. Where necessary, it also provides guidance and advice to students and staff on a variety of topics. All official communication supplied by the Hanze University of Applied Sciences, Groningen and the International Business School (IBS) is done via intranet (access www.hanze.nl) including programmes accessible via Hanze.nl (e.g. Blackboard, Osiris). This up-to-date information is easily accessible and each student is required to have read the information published there. This edition of the MBA Prospectus, 2018-2019, applies to all students who are registered in the academic year 2018-2019. Changes to the programme, as compared with former editions of the Prospectus, do not affect the former study results of students: credits acquired in previous years remain valid. Corrections to any errors and omissions found in this Prospectus, as well as updates and changes made during the academic year 2018-2019 will be published on Hanze.nl (access www.hanze.nl > Education > International Business School> Practical matters).

https://www.hanze.nl/eng/education/economy/international-business-school/practical-matters/planning/exam-schedules-ibs

6

Flowchart of the Prospectus decision-making process

Dean

(MT)

(composes the TER)

Education Committee

(Right of consultation and

right of assent)

Representative Council

(Right of assent)

Dean

(MT)

(adopts the TER)

The Dean drafts the prospectus, provisionally adopts it and then

submits it to the Education Committee for advice and assent; following

their feedback and approval, the prospectus is submitted to the SRC for

approval. Input may be given by, or sought from, teaching staff, the

Examining Board, the Education Committee and Onderwijs &

Ondersteuning (O&O).

Advice and Assent

The Programme Committee advises the Dean and has a right of assent

about the Prospectus. A copy of the advice and assent will then be sent

to the School Representative Council (SRC).

Assent

The SRC receives a copy of the Programme Committee’s advice and

approval. The Dean submits the Prospectus to the SRC for approval. The

SRC gives its approval with due consideration to the advice given by the

Programme Committee.

Adoption

After the Prospectus is approved by the SRC, the Dean adopts it. The

Dean then informs the Programme Committee, the students and the

Examining Board so that the Prospectus can be implemented

Examining Board

(Implements the Prospectus)

(Dean can ask its advice)

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Introduction

Welcome to the International Business School (IBS)! Here, we offer truly international education at a

Master and Bachelor level. We welcome students from all nationalities and certainly welcome

diversity. Working and studying in an international environment is exciting, challenging and

rewarding.

This Prospectus contains information about our School, our Master in International Business and

Management programme, and the rules and regulations that apply to this programme. With faculty

and students from so many different cultural backgrounds, it is of extra importance to be clear about

the rules and regulations that apply. Please read this Prospectus carefully and use it as your

reference in case of questions about your study and IBS rules and regulations.

IBS is proud to be the first International Business School in a Dutch University of Applied Sciences,

which was started in 1988 with the first International Business and Management Studies (IBMS)

programme in the Netherlands, as the international version of the core economic bachelor

programme at that time. The new programme was designed to reflect the open-mindedness in the

Netherlands concerning economics and cultures as well as the further development of the global

perspective in business.

A few years after starting the successful IBMS bachelor programme, IBS expanded to include Master

programmes. Currently we offer a Master of Business Administration and a Master in International

Business & Management.

As of September 2018 we offer a Master of Science in Business Studies – Interdisciplinary Business

Professional. An intensive, ground-breaking one-year international Master programme.

All our programmes are truly international and are meant to prepare you for a successful

international business career.

At IBS we strongly believe that our students are key stakeholders in our education. We welcome

student participation in many ways, for example:

- oral evaluations with the head of education in which students provide valuable input that we

need to further improve our education.

- the Education Committee (EC): this committee comprises lecturers and students and advises the

Dean on proposed changes to our educational programme and has the right to consent

concerning the IBS prospectuses.

- the School Representative Council (SRC): this is the formal body approving policy documents

such as the School Year Plan and the School Strategic Plan.

- the student union ‘IBS-U’

I wish you all the best in your study here at IBS.

With kind regards,

Drs. P.N. (Paul) Ganzeboom

Dean IBS

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1 Study Programme

1.1 Programme Description

The Master of Business Administration (MBA) programme is an 18 month (90 EC), full time

postgraduate programme that is targeted at business professionals who want to become tomorrow’s

leaders and managers, who seek to support their practical experience with evidence based

knowledge and benchmark their expertise with the experiences of other professionals. In today’s

dynamic global environment, an international MBA opens up new international career opportunities.

In this programme students learn to integrate the main business processes of organisations into

effective and efficient corporate strategy. In addition, they learn to deal with the diverse and

sometimes diverging interests of various stakeholders involved in international business. The

programme requires a minimum of three years of relevant work experience and prepares graduates

for senior and general management positions. The programme focuses on (strategic) leadership and

management in a (inter)national business context, under new economic realities.

Our overall educational concept is characterized by small group sizes, and intensive contact between

students and staff. Next to lectures and workshops, students work both individually and in teams on

practice-based and experience-based projects and case studies. Students interact with the world of

professional practice through guest lectures by entrepreneurs, senior business executives and

knowledge experts, seminars, real life consultancy projects and company visits.

Our teaching staff is selected to ensure an interesting mixture of business experience and expertise

in applied research. Throughout the programme the integration between different knowledge areas

is strongly emphasized. The programme is full time and is taught in English.

1.2 Exam Board and Assessment Committee

Exam Board

The Exam Board is responsible for assuring the quality of the programme by supervising the content,

method and level of the examinations. It has a duty to determine whether graduates have achieved

the learning outcomes described in the Prospectus. Members of the Exam Board are appointed by

the Dean. The composition of the Exam Board can be found on Hanze.nl: https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/exam-board

Students who wish their case to be discussed in the Exam Board meeting must write a letter and

submit it (on paper) to the Exam Board, via the IBS Info Desk or by sending the letter via email to the

Exam Board. Emails regarding Exam Board matters that are sent to individual Exam Board members,

the Secretary or to other members of IBS staff will not be accepted as a formal appeal. Request

letters must include the following1:

1 Appeal letters which fail to meet these requirements will be returned for completion.

https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/exam-board

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A clear explanation of your case/complaint in clear English

Be motivated with a request for a specific action/solution. i.e. What do you want exactly and

why do you think you deserve it?

If applicable, refer to the rule/regulation in the Prospectus, Student Charter or elsewhere which

you think applies in your case and include a copy of the rule.

Be accompanied by copies of all relevant supporting documents, copies of e-mails from teachers

or student counsellors, your grade list, etc.

If applicable, include the name of the student counsellor to whom you spoke and the date of

your discussions with him/her. If you are claiming extenuating circumstances you must have

spoken to a student counsellor at the time the circumstances arose or your claim will not be

accepted.

All requests need to be submitted individually, and be dated and signed.

Please be aware that the Exam Board is only authorized to deal with appeals regarding those matters

stated in the Student Charter of Hanze University. If a student does not agree with an existing rule,

he should consult the IBS Management Team and not the IBS Exam Board. Please be informed that it

could take up to 10 working days to receive an answer from the Exam Board.

Contact details of Exam Board:

Hanze University of Applied Sciences

International Business School

Exam Board

P.O. Box 70030

9704 AA Groningen

[email protected]

Assessment Committee The Assessment Committee is responsible for monitoring the quality of examinations and operates

under the supervision of the Exam Board.

The composition of the Assessment Committee can be found on Hanze.nl:

https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/ibs-

committees

1.3 International Service Desk (ISD)

The International Service Desk (ISD) provides information to international students on housing,

insurance, visa requirements and various aspects regarding the procedures for your study abroad.

Contact details:

International Service Desk

Zernikeplein 7, A0.04 Van OlstToren

Phone number: (050) 595 78 00

[email protected]

1.4 Admission Committee

The Admission Committee advises the Dean about the admission of students. The Committee

members are appointed by the Dean. For reference to the Admission Committee, check

mailto:[email protected]

https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/ibs-committees


https://www.hanze.nl/eng/services/international-services/international-service-desk-service


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Contact details of the Admission Committee:

[email protected]

1.5 School Representative Council

The representative council of a school, the School Representative Council, is a democratically elected

body comprising four student members and four members of IBS staff. For more information about

the School Representative Council, please refer to Hanze.nl: https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/school-

participation-council

Contact details of the School Representative Council:

Ms. Susan Olthof –Mulder (secretary), email: [email protected]

1.6 Education Committee

The IBS Education Committee (Study Education Committee as referred to in Article 10.3c of the

Higher Education and Research Act) advises the Dean on all matters relating to the education within

the School. The Education Committee has the right of assent concerning the IBMS Prospectuses.

The Education Committee is composed of four (Post-Propaedeutic phase and Master) students and

four lecturers representing all of the IBMS graduation minors and the Master programmes. The

members are elected. For more information on the Education Committee (members and contact

details), please refer to Hanze.nl: https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/ibs-committees



https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/school-participation-council

https://www.hanze.nl/eng/education/economy/international-business-school/organisation/committees/school-participation-council



12

2 MBA Programme learning outcomes

This chapter presents the competencies which students must acquire in order to become a Master of

Business Administration. The MBA programme learning outcomes are related to the Association of

MBA’s (AMBA) profile: criteria for the accreditation of MBA Programmes. The AMBA criteria describe

what is expected of a student in order to become an international business professional at Master

level in terms of knowledge, understanding and skills.

Each individual MBA program must have clearly stated aims, objectives and learning outcomes, which reflect the mission and strengths of the Institution. Learning outcomes should be clear and explicit in describing what participants are expected to know and be able to do as a result of the program. They should make clear the ways in which the Institution recognizes and assesses intellectual, analytical, personal and enterprise qualities as well as the specific knowledge developed by the program.

Evidence must be provided that the MBA program enables its participants to build on their prior professional experience and academic background to acquire a broad base of management knowledge and skills that enables them to:

I. lead themselves and others in the achievement of organisational goals, contributing effectively to a team environment;

II. think critically and make decisions based on complex information; III. maximize resources for the benefit of organisations and society; IV. know and understand organisations and their stakeholders; V. integrate functional knowledge and apply strategic management skills at a senior level in

changing business environments; VI. operate effectively in cross-cultural settings, understanding the importance of globalization;

VII. understand the complexities of business ethics in a global environment and act with integrity; VIII. analyze complex data, understanding the financial implications of managerial decision-making;

IX. enhance their careers and their commitment to lifelong learning.

2.1 Dublin Descriptors

Agreements have been made in Europe about the general level of a Master’s degree. These

agreements have been laid down in the so-called Dublin Descriptors. The national profile of the

Master of Business Administration programme must relate to the Dublin Descriptors.

Five descriptors have been identified:

Knowledge and understanding

Applying knowledge and understanding

Making judgements

Communication

Learning skills

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The following is an explanation of the Dublin Descriptors relating to master’s degrees.

DD1. Knowledge and understanding The student has demonstrated knowledge and understanding that is founded upon and extends

and/or enhances that which is typically associated with bachelor’s level, and that provides a basis or

opportunity for originality in developing and/or applying ideas, often within a research context

DD2. Applying knowledge and understanding

The student can apply their knowledge and understanding and problem solving abilities in new or

unfamiliar environments within broader (or multidisciplinary) contexts related to their field of study;

has the ability to integrate knowledge and handle complexity

DD3. Making judgments The student can formulate judgments with incomplete or limited information, that rather include

reflection on social and ethical responsibilities linked to the application of their knowledge and

judgments

DD4. Communication The student can communicate their conclusions, and the knowledge and rationale underpinning

these, to specialist and non-specialist audiences clearly and unambiguously

DD5. Learning skills The student has the learning skills to allow them to continue to study in a manner that may be largely

self-directed or autonomous

2.2 MBA Programme learning outcomes

MBA students are able to:

1. Think critically and make decisions based on scientific evidence and complex information and transfer these into efficient, effective sound and feasible management practices; (DD1, DD2)

2. Utilize resources with the aim of delivering innovative strategic management solutions that optimize the benefit of organisations and society; (DD2, DD 3)

3. Conduct methodologically sound research and analysis of complex data showing an understanding of data implications on managerial decision-making; (DD 3)

4. Operate effectively, professionally and ethically with organisations and their stakeholders in multidisciplinary and multicultural settings; (DD4)

5. Lead with integrity and in compliance to the principles of good corporate governance in achieving organisational goals, in order to implement, develop and refine appropriate business models and contribute effectively to a team environment; (DD2,DD4)

6. Autonomously reflect on career-related competence and own learning abilities aiming at

lifelong learning. (DD5)

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3 Programme outline

3.1 Mode of study

The duration of the fulltime MBA programme is 18 months. The study load is expressed in terms of

European Credits (EC’s). One European Credit represents 28 hours of work.

The MBA programme is made up of courses. Each course is a self-contained entity, with its own

objectives and assessable learning outcomes. To gain the credits for each course students must pass

an exam relating to each course.

The setup of the programme is presented in the curriculum scheme in paragraph 3.3. The contents of

all courses of the MBA programme are described in detail in the separate course outlines, see

appendix 1.

The Thesis Handbook provides the student with more information concerning the requirements to

develop the thesis graduation assignment, which contributes to the achievement of the majority of

the end level for the masters.

3.2 Specialisations and Differentiations

Within the MBA programme there are no specialisations or differentiations.

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3.3 Curriculum Scheme MBA 2018-2019

* W = Exam organized by the Exam bureau; O = other form of exam, organized by IBS ** Min.grade: ‘Pass’ stands for Pass/Fail; C stands for “cijfer” i.e. min. grade = 5.5

Master of Business Administration

Study Programme: MBA Fulltime Semester 1 Academic Year 2018-19

Block 1.1 Period 1

Module^ Assessment^ Codes^ ZAVM …

EC Min. grade**

O/W*

Elective

Remarks

NEL1 New Economic Realities & Adaptive Leadership

Oral exam Assignment

…18NEL1B …18NEL1C

5 3 2

C C

O O

VCM1 Value Chain Management

Assignment 1 Assignment 2

...15VCM1C ...15VCM1D

5: 4 1

C C

O O

Assignment 1 = report Assignment 2 = presentation

Block 1.2 Period 2

INC1 Innovation and Change Management

Assignment …15INC1C 5 C O Presentation and group report

STM1 Strategic Management

Written exam Assignment

...15STM1A ...15STM1C

5: 3 2

C C

W O

Assignment = group report & presentation

Block 1.1 & 1.2 Period 1 & 2

BRM1 Business Research Methods 1


...15BRM1A ...15BRM1C

5 2 3

C C

W O

(Equal to BRM1 in MIBM) Written exam SPSS Individual report

ICL1 Intercultural & International competence


...18ICL1C ...18ICL1D

5: 2 3

C

Pass

O O

Total Credits Semester 1 30

16


Block 1.3 Period 3


EC Min. grade**

O/W*

Elective Remarks

HRM1 Human Resource Management


...17HRM1A ...17HRM1C

5: 3 2

C C

W O

Individual assignment (essay)

EFA1 Ethical Finance and Accounting

Assignment …15EFA1C 5 C O Simulation game + individual report

Block 1.4 Period 4

MAS1 Marketing Strategy Written exam Assignment

…15MAS1A …15MAS1C

5: 3 2

C C

W O

Individual assignment

IMP1 Integrative Management Project


…17IMP1C …17IMP1D

5: 4 1

C C

O O

Block 1.3 & 1.4 Period 3 & 4

INB1 International Business Project Assignment 1 Assignment 2

...18INB1C ...18INB1D

5: 4 1

C C

O O

BRM2 Business Research Methods 2 Assignment 1 Assignment 2

...18BRM2C ...18BRM2D

5: 1 4

Pass Pass

O O

Equal to BRM2 in MIBM Assignment 1 = peer review Assignment 2 = research proposal


17


Block 2.1 & 2.2 Period 1 & 2


EC Min. Grade**

O/W*

Elective

Nature of changes / Remarks

THE1 MBA thesis Assignment …18THE1C 30: C O assignment 1= Thesis report


Total amount of credits MBA fulltime programme 90

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3.5 Academic calendar 2018-2019 Master programmes

Master (MBA and MIBM)

Master (MBA and MIBM)

Cohort Sept'17 remarks

Month Week (calendar)

HG- wk

Period 1 Mon Tue Wed Thur Fri

Aug'18 34 resit week 20 21 22 23 24

Aug/Sept'18 35 0 27 28 29 30 31

Sept'18 36 1.1 INTRO 3 4 5 6 7

Sept'18 37 1.2 week 1 10 11 12 13 14

Sept'18 38 1.3 week 2 17 18 19 20 21

17/9 exam review resits July

Sept'18 39 1.4 week 3 24 25 26 27 28 resits third chance 17/18

Oct'18 40 1.5 week 4 1 2 3 4 5

Oct'18 41 1.6 week 5 8 9 10 11 12

Oct'18 42 1.7 week 6 15 16 17 18 19

Oct'18 43 1.8 Autumn break 22 23 24 25 26 self study week

Oct/Nov'18 44 1.9 week 7 29 30 31 1 2

30/10 exam review third chance

Nov'18 45 1.10 exam wk 1 5 6 7 8 9

block 1

19

Nov'18 46 1.11 exam wk 2 12 13 14 15 16

finalizing assignments deadline Friday

Month Week

(calendar)

HG- week


Nov'18 47 2.1 week 1 19 20 21 22 23

Nov'18 48 2.2 week 2 26 27 28 29 30

Dec'18 49 2.3 week 3 3 4 5 6 7

Dec'18 50 2.4 week 4 10 11 12 13 14 15 working days

Dec'18 51 2.5 week 5 17 18 19 20 21

Dec'18 52 Christmas break 24 25 26

27 28 self study week / building open only 24 Dec.

Dec/Jan'19 1 Christmas break

31 1 2 3 4

self study week / building open 2-4 January

Jan'19 2 2.6 week 6 7 8 9 10 11

Jan'19 3 2.7 week 7 14 15 16 17 18

deadline assignments P1 second chance Friday

18/1/19 hand in date Thesis

Jan'19 4 2.8 exam wk 1 21 22 23 24 25

exams block 2

Jan/Feb'19 5 2.9 exam wk 2 28 29 30 31 1

finalizing assignments deadline P2 Friday

Month Week

(calendar)

HG- week


Feb'19 6 2.10 INTRO 4 5 6 7 8

Feb'19 7 3.1 week 1 11 12 13 14 15

20

Feb'19 8 3.2 Spring break 18 19 20 21 22

Feb/March'19 9 3.3 week 2 25 26 27 28 1

March'19 10 3.4 week 3 4 5 6 7 8 15 working days

March'19 11 3.5 week 4 11 12 13 14 15 Graduation Ceremony

March'19 12 3.6 week 5 18 19 20 21 22

March'19 13 3.7 week 6 25 26 27 28 29

April'19 14 3.8 week 7 1 2 3 4 5


April'19 15 3.9 exam week 1 8 9 10 11 12

exams block 3

April'19 16 3.10 exam week 2 15 16 17 18 19


Month Week (calendar)

HG- week


April'19 17 4.1 week 1 22 23 24 25 26

April/May'19 18 May break 29 30 1 2 3 self study week

May'19 19 4.2 week 2 6 7 8 9 10

May'19 20 4.3 week 3 13 14 15 16 17

May'19 21 4.4 week 4 20 21 22 23 24

May'19 22 4.5 week 5 27 28 29 30 31

June'19 23 4.6 week 6 3 4 5 6 7

21

June'19 24 4.7 week 7

10 11 12

13 14


June'19 25 4.8 exam wk 1 17 18 19 20 21

exams block 4

June'19 26 4.9 exam wk 2 24 25 26 27 28


July'19 27 4.10 resit wk 1 2 3 4 5

2/7 exam review block 4 exams

5 working days for masters block 4 exams

July'19 28 4.11 resit wk 8 9 10 11 12

resits block 1; 2; 3 and 4

July'19 29 15 16 17 18 19

July'19 30 22 23 24 25 26

July/Aug'19 31 29 30 31 1 2

Aug'19 32 5 6 7 8 9

Aug'19 33 12 13 14 15 16

Aug'19 34 resit wk 19 20 21 22 23

Aug'19 35 26 27 28 29 30

Sept'19 36 1.1 intro 19/20 2 3 4 5 6

37 1.2 week 1

38 1.3 week 2

39 1.4 week 3 resits third chance

40 1.5 week 4

deadline assignments P4 second chance Monday

22

Academic Year from 3 September 2018 - 30 August 2019 Semester "omslagpunt" 11 Februari 2019

National Holidays, school is closed HG Educational free period

Christmas 25-26 December 2018 Christmas 24 December 2017 - 4 January 2018

New Year 1 January 2019 May break 29 April - 3 May 2018 Good Friday/Easter 19-22 April 2019 Summer break 15 July - 30 August 2018 King's day 27 April 2019 Liberation Day 5 May 2019

Ascension Day 30 May 2019

Start next Academic Year 2 September 2019

Whitsunday 9-10 June 2019

working week for teachers / educational free period for students leave for all staff, school closed compensation leave teachers / educational free period leave for teaching staff

23

4 Curriculum

4.1 Course Outlines

The content of all modules of the MBA programme are described in detail in the course outlines.

See Appendix 1 for the MBA course outlines.

4.2 Code of Conduct regarding the use of foreign languages

The Master of Business Administration is taught entirely in English, as a good provision in English is

an essential part of international business today. The student body is made up of truly international

students, therefore the language of instruction for this international programme, is English.

4.3 Thesis Phase

The thesis phase is made up of 30 credits. The requirements for permission to start working on the

thesis semester are as follows:

The student has completed the modules Business Research Methods (BRM) 1 and 2.

The student has obtained a total of at least 50 ECTS in the Master programme, including BRM

1 and 2.

More information about the intended thesis learning outcomes and the way to demonstrate the

learning outcomes is described in the MBA thesis handbook, to be found on Blackboard. (hanze.nl >

Quick launch > Blackboard > MBA Master thesis project)

5 Admission Requirements

To attend the MBA programme at the International Business School of the Hanze University of

Applied Sciences in Groningen (Hanze UAS) a specific admissions procedure must be followed. The

admission procedure and requirements are described below.

The Admissions Committee advises the Dean regarding all issues relating to the admission of

students. It will also provide applicants with full, up-to-date information and guidance on the

procedures. The Dean of IBS makes the final decision as to which candidates will be admitted to the

Master programme.

A telephone or Skype interview may be part of the application process.

The admission requirements for the MBA programme are as follows.

Required Academic background for the Master of Business Administration (MBA):

Students must hold a valid bachelor’s degree or equivalent from a Hanze UAS approved

degree awarding body, university or college (no GMAT required2).

2 only mature and experienced candidates with a valid GMAT test score of 600 are exempted from having a

bachelor’s degree.

24

In the case of a NUFFIC-scholarship (additionally): a bachelor awarded by a NUFFIC approved

university.

Other requirements

A minimum of three years of professional work experience in the role of specialist (e.g. Accountant, Financial Analyst, Lawyer, Consultant, Policy Advisor), manager or entrepreneur (see section 5.2. Employment Requirements for MBA Programme).

English language proficiency should be proven with an IELTS score of 6.0 or a TOEFL score of 550 (see section 5.3 Language requirements). Students who start with the MBA as of 1 September 2019 must have an IELTS score of 6,5 or a TOEFL score of 575.

A letter of motivation

References are not required unless specifically requested by the Admissions Committee during the admissions process.

5.1 Required Prior Learning

The applicant should have completed a Bachelor programme of at least 3 years duration.

5.2 Employment Requirements for MBA Programme

The applicant should have obtained a minimum of 3 years relevant work experience. Work

experience is considered relevant when it is clearly linked to the field of the MBA programme.

Additional work experience might be taken into account at the discretion of the Admissions

Committee: leadership positions and management positions outside of regular employment, e.g.

board member, etc. Employment needs to be more than 50% of 36 hour working week, so more than

18 hours a week. In the case of part-time employment being less than 50% of the working week,

work experience is recalculated to the full-time equivalent.

5.3 Language requirements

When applying for the Master programme, all applicants need to prove that they have achieved a

sufficient level of English by submitting the original results from an IELTS or TOEFL (English) test that

is no more than two years old.

Scores of language tests, other than IELTS, that are accepted by Hanze UAS are shown in the table

below:

IELTS and TOEFL scores

IELTS TOEFL

Paper

TOEFL

iBT

6.5 575 79-93

25

In the following cases students will be exempted from submitting an extra language proficiency test:

students whose prior education was English-taught in countries where English is spoken as a

first language by the majority of the population. These countries are: Antigua, Australia,

Bahamas, Barbados, Belize, Bermuda, Canada (English speaking part), Dominica, Grenada,

Guyana, Ireland, Jamaica, New Zealand, St Christopher and Nevis, St Lucia, St Vincent, South

Africa, Trinidad and Tobago, United Kingdom, United States of America.

EU/EER students, who can prove that English was a compulsory course in their prior

education, and who have a pass for English on their final transcript.

Students with an International Baccalaureate or European Baccalaureate.

IBS reserves the right to ascertain the truth and correctness of an applicant’s IELTS or TOEFL score by

examination. This examination is held in the form of a personal, standardised interview, conducted

by specially trained IBS staff members and/or representatives, which tests the applicant’s English

skills regarding listening, speaking, and writing.

Please note: although for admission to a University in the Netherlands, sufficient knowledge of the

Dutch language (NT2-II) is required, IBS students are exempted from this requirement.

For further information, applicants can contact the International Student Office at the Hanze

University.

5.4 Maximum/Minimum Number of Students

If fewer than 10 participants enrol for the programme, the Dean may decide not to run the

programme in that specific Academic Year.

5.5 Enrolment limitations

The programme takes 18 months with the possibility to extend without extra payment until 24

months. In case students do not finish the programme within two years duration (4 semesters) they

may apply to the Head of Education for an extension of the enrolment period needed to complete

the programme. Extra tuition fee will be charged for this extension.

These costs are:

€4.500,- for one extra semester to start and finish the thesis project. This means the student

has to start a new Master thesis project. This project should be rounded off according to the

“deadlines for the new master project” shown in the Master thesis handbook.

If a student needs to round off courses after they already passed their thesis report, the

costs are €200,- per credit in this extended period. The student may use a maximum of two

opportunities per academic year to pass a course. If students fail to complete the course

after 4 opportunities they will have to leave the programme.

Students who don't get an approved thesis proposal or a thesis report, within the designated

academic year and respective chances, must start a new Master Thesis project. That project should

be rounded off according to the “deadlines for the new master project” shown in the Master thesis

handbook. This extra opportunity to start a new Master Thesis project is only given once.

26

If a student fails to meet the requirements to start the thesis project after two years of enrolment,

the student will be de-enrolled from the programme.

27

6 Examinations

All dates for written exams are published in the IBS Exam Schedule on Hanze.nl per academic year

(Hanze.nl > Education > International Business School > Practical Matters > Exam schedules of IBS).

The hand-in dates for assignments or oral exams will be published on the Blackboard page of the

concerning course (Hanze.nl > Quick launch > Blackbaord > concerning course)

6.1 Exam opportunities

Per Academic year, two exam opportunities will be offered for each exam.

If a student fails the repair opportunity of the Master’s Thesis, he will have to start a new thesis

project. A student may only start a new thesis project once.

In extenuating circumstances the student may appeal to the Exam Board for an extra exam

opportunity.

6.2 Anti-Plagiarism Rules

The prevention, detection and punishment of plagiarism is good practice in terms of learning,

teaching and assessment. IBS has a legal and moral responsibility to ensure that plagiarism does not

take place or, if it does, is dealt with appropriately.

Definition of plagiarism

It is difficult to give a simple, universally applicable definition. Different disciplines and institutions

have varying traditions and conventions: for instance what might be considered ‘common

knowledge’ and thus not need referencing by an expert in a subject is different from that same

knowledge when cited by a novice first-year student. However, a widely shared understanding is that

plagiarism occurs when someone tries to pass off someone else’s work, thoughts or ideas as their

own, whether or not deliberately, without appropriate acknowledgement.

It is important to recognise that plagiarism does not just apply to written work - whether essays,

reports, dissertations or laboratory results - but can also apply to plans, projects, designs, music,

presentations or other work presented for assessment.

Plagiarism is seen as particularly harmful because it undermines the whole basis of scholarly

academic values, and undermines academic standards and the credibility of awards. Whilst

plagiarism is not new, the availability of material on the internet and the explosion of information in

some areas have raised concerns that students are making extensive use of ‘copy and paste’

functions available to them. A final issue is that, with the growing diversity of students in higher

education - whether by age, educational background or national origin (including international

students on exchange programme) - they may have different understandings of what plagiarism is,

and not understand what conventions apply and why.

Plagiarism procedure

As a rule, all written assignments, reports, etc. leading to a grade or a pass/fail for an Osiris* code,

must be submitted both on paper (in hard copy) and through Ephorus**. To submit the assignment,

28

report, etc. through Ephorus, students need to access Ephorus via the Blackboard*** course of the

specific module.

If a teacher suspects plagiarism, he/she will inform the Exam Board immediately. After providing the

student with an opportunity to be heard and determine if plagiarism was indeed committed, the

Exam Board will determine the appropriate sanction.

The Exam Board classifies the observed irregularity in one of the categories below:

Opportunistic cheating

Opportunistic cheating is understood to mean any act or neglect during examinations that has

occurred in order to obtain or pass information unlawfully, such as the use of forbidden aids,

copying, or giving opportunity to copy. The examination (paper) of a student who is found guilty of

these practices will be declared null and void.

Premeditated cheating

Any premeditated act or neglect during an examination to obtain or pass information unlawfully,

such as the use of crib notes, giving the opportunity to use crib notes, the copying of (parts of) texts

from others without referencing or intentionally pretending the authenticity of fake interviews or

false data from research.

The examination (paper) of a student who is found guilty of these practices will be declared null and

void and the student will be barred from taking this examination for a period of one year.

Criminal Fraud (theft, embezzlement, forgery)

Any act or neglect intended to obtain or pass on information unlawfully, which is based on any form

of theft, embezzlement or forgery; the complete copying of documents from others and offering

them for evaluation under one’s own name; the forging of a signature from an assessor; wrongfully

indicating, or making an indication of presence, on an attendance list; next to anything the student

has done or not done to falsify the submitted work or the awarded grade result.

The student will be punished by being barred from taking examinations for a period of one year.

Repeated acts of plagiarism can lead the Exam Board to set a higher penalty within the boundaries of

the law.

6.3 The use of aids during written exams

Aids such as calculators, graph paper, etc., may be used in a number of examinations. Dictionaries

are NOT permitted. Only those aids listed on the examination paper are permitted and they may not

contain any notes, unless this is specifically mentioned as permitted on the examination paper.

Students are not permitted to use their mobile telephone during any examination. Students should

switch it off before entering the exam room and only switch it back on again after they have left. If

their telephone is used or activated in any way (rings, beeps, vibrates or makes any noise

whatsoever) they will be required to leave the exam; their work will be declared null and void and

they will need to re-sit the examination at a later date.

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6.4 Rules for the proper conduct of examinations

Students must be aware of the rules and regulations laid down in the Examination protocol, which is

chapters four and five of the Hanze Student Charter. This Examination protocol is added to this

Prospectus in Appendix 2.

In addition to this, there are some IBS specific rules:

for multiple choice exams, it is not allowed to write the answers on the exam paper itself.

Students are only allowed to circle their answer and use the answer sheet. Not sticking to

these rules will lead to an Exam Board case.

It is not permitted to go to the toilet during exams.

6.5 Exam review

After every exam period, teachers have 10 working days to grade exams and 15 working days to

grade projects and other assignments. Exam review sessions for written exams and assignments will

be offered to students after every exam period. Students can review their exam(s)/assessment(s).

This is an opportunity for students to briefly review their exam with the teacher and to make an

appointment for a more in-depth review if necessary. During this exam review, it is not allowed to

copy or photograph the exam, without the permission of the teacher.

The exam review hours and venues will be published in the Digi Schedule (Hanze.nl > Quick Launch >

Digi Schedule > MBA).

If the student does not attend the exam review session, it is not possible to make an additional

appointment with the teacher.

Attending an exam review may never lead to the student receiving a lower grade than before the

exam review because the exam is reviewed question by question.

7 Company visits and Excursions

Every year IBS plans company visits as part of some courses. These companies differ from year to

year.

8 Compulsory Attendance

Attendance at lectures, workshops and other educational activities is strongly advised but not strictly

required, unless compulsory attendance is stated in the course outlines.

9 Academic Advice

Every student has an academic advisor who is the contact person for study related and personal

issues.

30

10 Cum Laude Regulations

The Exam Board can award a distinction of Cum Laude, if students fulfil the requirements as

described in the Examination Regulations for Master Programme MBA 2018-2019, Article 4a.12 Cum

Laude, in Appendix 2. The Cum Laude applies to the final diploma.

The weighting of the separate exams (number of ECs) is taken into account when calculating the

average grade and includes the grade for the Thesis which must be at least 8.0.

11 Credits and Assessment Schemes

11.1 Codes, credits and grades

Each module comprises one or more assessment components (‘courses’), which have their own

unique code in the Hanze grade registration system ‘Osiris’. Assessment component codes used in

Osiris are 11 characters long. The first four characters define the various programme: for the MBA

“ZAVM”

The numbers following these relate to administrative processes.

The assessment codes are provided in the Curriculum Schemes (chapter 3.3 ).

The first five characters, standard to the programme, have been omitted for clarity and only the

remaining characters are shown, for example: 15FAC1A, which is the code for an assessment for the

Financial Accounting module where ‘FAC1’ identifies the module and ‘A’ is the type of assessment.

The codes for the different assessment types are:

A or E = written exam

B = oral exam

C, D, F, G or H = assignment which could include e.g. attendance, class activities or portfolio

The Curriculum Schemes define the modules, periods in which the modules are offered, Osiris

codes/assessment components and the number of credits. The general rule is that the scheme,

current at the time a student enrolls, is the one that applies to that student. If changes are made to

the curriculum, a transition scheme is published on Hanze.nl (access hanze.nl > Education >

International Business School > Programmes > MBA > Practical Matters).

Detailed grade composition for each module can be found in the Course Outlines.

11.2 Credit and grading system

The study load is expressed in terms of European Credits (EC): one credit represents 28 hours of

work, including contact hours in classes and tutorials, hours spent preparing assignments,

independent study and study-related activities. Full-time study requires approximately 1.5 credits per

week, 60 credits per year. The complete MBA programme consists of 90 credits.

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Grading system

The following grading system is used for all courses:

Grade Dutch term English term pass/fail

10 uitmuntend excellent pass

9 zeer goed very good pass

8 goed good pass

7 ruim voldoende amply sufficient pass

6 voldoende sufficient pass

5 bijna voldoende almost sufficient fail

4 onvoldoende insufficient fail

3 gering low fail

2 slecht poor fail

1 zeer slecht very poor fail

Grade calculation

On the scale of 1 to 10, a grade of 5.5 or more represents a ‘sufficient’ grade. Every assessment needs to be sufficient. If an assessment is made more than once, the highest grade is the one that counts. Grades and Grade Lists

Students are responsible for checking that their grades are entered correctly into the Osiris grade

registration system. Students can access their grade list through Osiris (access www.hanze.nl > Quick

launch > Osiris).

Please refer to chapter 6.5 for more information on grades and exam reviews.

If a student is missing a grade or if an incorrect grade has been entered on their grade list, the

student should contact the teacher concerned within 20 working days after the Exam/Assessment

Review session has taken place.

http://www.hanze.nl/

32

APPENDIX 1: COURSE OUTLINES; Academic Year 2018 - 2019

Master of Business Administration

33

Course outline: NEW ECONOMIC REALITIES and LEADERSHIP

Course name New Economic Realities and Leadership

Course code ZAVM18NEL1

Academic Year 2018 - 2019

Period Semester 1, period 1

Course size 5 ects (= 5 x 28 = 140 hrs student workload)

Level/type Master level. Obligatory course for MBA

Entry requirements None

Lecturer(s) Dr. Anu Manickam/Dr. Egbert Dommerholt / Dr. Arnd Mehrtens

Language of instruction English

Course content This module features key contributions of New Institutional Economics, Behavioural Economics, and the Theory of Complex Adaptive Systems. Key political/economic players (both individuals and organisations) as well as global economic trends and mega-trends will be discussed. The course comprises a one day workshop to complement conventional

leadership and strategy approaches. The focus will be on adaptive leadership

and decision making in the context of new economic realities. Insights from

the theories of complex adaptive systems and complexity leadership provide

the academic underpinning of activities leading to contextual sense making,

collaborative and co-creative engagement and transformational interactions.

Normative paradigms, in particular CSR and Sustainability are analysed and put

into context.

Course Learning Outcomes

Upon successful completion of the course, participants

Analyse and evaluate key contributions of New Institutional Economics and Behavioural Economics to economic theory, and specifically, the relationships of these disciplines to mainstream economics

Highlight and discuss key concepts from Behavioural Economics, and elaborate on how they impact managerial behaviour and economic policy making

Map and design systemic interventions in evolving/emerging micro- and macroeconomic landscapes

Distinguish, discuss and appraise CSR/ Sustainability concepts and theories and their relationships with economic theories

Examine and assess the impact of normative paradigms CSR and Sustainability on international business activities, markets and economic policies

Didactical form Seminars, lectures, group work, individual assignments, workshops

Assessment Assessment methods(s):

Oral Examination

Essay

Min.Grade:

5,5

5,5

Number of ECTS: 3 2

Code: ZAVM18NEL1B ZAVM18NEL1C

Course literature Recommended literature:

Altman, M., (ed.), 2005, Handbook of Contemporary Behavioural

Economics. Foundations and Developments., M. E. Sharpe.

34

Altmann, M., 2012, Behavioral Economics for Dummies M. Wiley,

Furubotn, E. G., Richter, R., 2005, Institutions & Economic Theory. The Contribution of the New Institutional Economics. The University of Michigan Press,

Alston, L.J., 2008, New Institutional Economics. In: The new Palgrave Dictionary of Economics. Online Hanze Library http://hanze.worldcat.org/title/new-palgrave-dictionary-of-economics-online/oclc/758844925&referer=brief_results

Geer-Frazier, B. (2014). Complexity Leadership Generates Innovation,

Learning, and Adaptation of Organization. E:CO 16(3): 105-116.

Meadows, D. H. (1999). Leverage Points: Places to Intervene in a

System. Sustainability Institute.

Further academic papers will be made available in class.

Costs

Course support & information

See BlackBoard

Student Work Load In total 140 hours

Other information

http://www.dictionaryofeconomics.com/contributor_articles?id=AlstonLJ

http://hanze.worldcat.org/title/new-palgrave-dictionary-of-economics-online/oclc/758844925&referer=brief_results

http://hanze.worldcat.org/title/new-palgrave-dictionary-of-economics-online/oclc/758844925&referer=brief_results

35

Course outline VALUE CHAIN MANAGEMENT

Course name Value Chain Management

Course code ZAVM15VCM1

Academic Year 2018-19

Period 1

Course size 5 ECTS (= 5 x 28 = 140 hrs student workload)


Entry requirements none

Lecturer(s) tba


Course content Value Chain Management is an important function in both manufacturing

and service organisations and deals with organisations active within the real

world and virtual world. Value Chain Management enables you to learn how

to analyze, design, improve and innovate value chains in global business

environments.

The course will exist of three integrated parts: Operations Management, Supply Chain Management and Value Chain Management. The Operations Management part explains how business strategies are

translated into an operations strategy and how this is impacted by

globalization and competiveness. The operating system is explained

including different levels and methods of organising and optimizing the

operations process like sourcing, customer order decouple point, process

types, layout types, line balancing and process innovation. In this part also

attention will be given to the process of designing products and services.

The Supply Chain Management part explains how the supply chain strategy

enables the execution of the business strategy and deals with purchasing,

forecasting, (capacity) planning, inventory management and enterprise

resource planning.

The Value Chain Management parts connects the corporate strategy to value realisation and deals with design and optimization of the integrated value chain systems including lean and operations excellence. The course includes one or two guest lectures and includes one of more

business simulations with role play where participants can experience the

different operations concepts and also experience their personal skills and

competences.

The course includes a company visit with a company tour including an

(group) assignment to advice this company on a real-life problem area.

Course Learning Outcomes (CLO)

After completing the course the student:

(PLO 1) Demonstrate knowledge and understanding of business management by making use of thorough evidence-based research,

36

and making substantiated choices of business theories and models to apply in complex and dynamic business contexts:

o VCM1: Evaluate the concept of Value Chain Management (including operations- and supply chain) and understand how this strategically connects to the general strategy;

o VCM2: Evaluate the different methods to analyze, design and improve the value chain;

o VCM3: Evaluation of an (international operating) company and advice on possible improvements;

(PLO 3) Critically evaluates the validity and relevance of business theories and practices and based on that formulates implementable and effective interventions and possibly extrapolates these into new approaches to management practice :

o VCM 4: Demonstrate the ability to define a main research question, derive sub-research questions and explain the approach in answering sub-questions and which sources will be used and to include different theoretic sources to improve critical awareness;

(PLO 6) Communicate effectively to an academic business community about strategic goals and potential changes in the business environment.

o VCM 5: Describe, analyse, design solutions and advice companies, based on (real life) cases and be able to formulate and present this in a professional way;

o (PLO 8) Demonstrates a proactive attitude to personal development for him/herself and his team members, and the ability to reflect on personal and professional performance within the strategic business and organisational management context.

o VCM 6: Reflects critically on the own learning process during

the assignment, including conclusions on possible

improvements;

Didactical form (e.g. seminars, workshop)

Assesment Assessment method(s):

Assignment 1

Assignment 2

Min. Grade:

5,5 5,5

Number of ECTS:

4 1

Code:

ZAVM15VCM1C ZAVM15VCM1D

Course literature Required literature: - Operations and Supply Chain Management, Russell & Taylor, 8th Edition

Wiley, 2014, EAN: 978-1-118-80890-0.

Recommended literature:

- Lean and Agile Value Chain Management, a guide to the next level of

improvement, Sabri & Shaikh, J. Ross Publishing, EAN 978602470259

- The Toyota Way, Jeffrey K. Liker, McGraw-Hill, EAN 9780071392310

Costs € 70,-


Updated weekly schedule will be provided at the start of the course, check the Blackboard site for actual information and course instructions.

37

Student Work Load Regular lectures incl. preparations (9x2) 18 hours

Preparing for lectures and exam (9x5) 45 hours

Operations Experience I and II 9 hours

Company visit plus group presentation including preparations 10 hours

Preparing individual assignment 58 hours

Total 140 hours

Other information Participation in the business simulations and company visit is compulsory. Students must prepare the lecturers in advance. During the first part of the lecture questions related to the actual theory can be asked for elaboration. Some topics from the theory will be highlighted. In the second participants can work on a mini case where theory can be applied in business context.

38

Course outline: BUSINESS RESEARCH METHODS 1

Course name Business Research Methods 1

Course code ZAVM15BRM1


Period Semester 1, period 1 + 2


Level/type Master level. Obligatory course for MBA fulltime


Lecturer(s) Dr. Ning Ding; Dr. Xiaoyan Xu


Course content The course will cover the following topics:

Generate research topics and formulate research questions;

Conduct literature review;

Design research;

Apply qualitative research methods (data collection and analysis);

Analyze qualitative data using Atlas.ti;

Report and Present Qualitative Data;

Understand and apply quantitative research in business field;

Design a reliable and valid questionnaire to collect quantitative data;

Understand various sampling techniques and be able to apply the appropriate technique during data collection process;

Apply appropriate statistical techniques, e.g. T-test, ANOVA, Chi-square and correlation/regression analysis etc. to analyze quantitative data;

Analyze quantitative data using SPSS;

Interpret and present quantitative analysis results at an academic

level.

Course Learning

Outcomes

After completing the course the students:

BRM1 1: Write a mixed-research report for a master research project. (DD3); BRM1 2: Recognize and justify the quantitative and qualitative research in the field of international business and management (DD3); BRM1 3: Apply appropriate statistical techniques based on a business research model and the type of data available (DD3); BRM1 4: Analyse a business problem and deliver reasonable solutions based on the interpretation of quantitative analysis results (DD1, DD2).

Didactical form Seminars, workshops, coach meetings, lectures, group work, SPSS/Atlas.ti

skills working with computer

Assessment Assessment

method(s):

Written exam

Min.Grade:

5.5

Number

of ECTS:

2

3

Code:

ZAVM15BRM1A

ZAVM15BRM1C

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Assignment 5.5

Course literature Compulsory literature:

Articles from Hanze Databases in Library (a list of articles is available on

blackboard)

Collis, J. & Hussey R. (2013). Business Research; A Practical Guide For

Undergraduate And Postgraduate Students, 4th Edition. Publisher:

Palgrave. ISBN: 9780230301832


Robson, C. & Robson, P. (2002). Real world research: A resource for

social scientist and practitioner-researchers. Publisher: John Wiley And

Sons Ltd.

Yin, R. (2013). Case study research: Design and methods. Publisher: Sage

Publications Inc.

Hart, C. (1998). Doing a literature review: Releasing the social science

research imagination. Publisher: Sage Publications Inc.

IBM SPSS Statistics 20 brief Guide (Accessible on school Blackboard

system)

Costs € 45

Course support &

information

Blackboard/ Refworks /Hanze Mediatheek

Student Workload Lectures = 28 hours

Assignment 1 = 55 hours

Written Exam = 25 hours

Preparation lectures = 32 hours

Total = 140 hours

Other information Students are expected to come to class prepared; Otherwise it is difficult to

follow the lectures, group work as well as the coach meetings.

40

Course Outline: INTERCULTURAL & INTERNATIONAL COMPETENCE

Course name Intercultural & International competence 1

Progress code ZAVM18ICL1


Period 1 & 2

Course size/study load 5 ects (= 5 x 28 hrs = 140 hrs student workload)


Entry requirements none

Lecturers t.b.d. (multiple lecturers)


Course content The aim of the course is to assist and stimulate students in developing their international & intercultural managerial and/or consultant skills, as well as their international & intercultural leadership style, from an overarching perspective of intercultural competence development. The course contains two learning lines: A) Intercultural Competence Development (ICD), and B) Personal Development & Leadership (PDL) Period 1 course contents (includes the introduction week!)

The International Business Professional in the 21st century

Critical thinking / Self-development skill

Defining and understanding ‘culture’ & ‘cultural diversity’

Variations in perception & observation

Geopolitical & Economic shifts and the implications for the IB professional

Aspects of Personal Development & Leadership

Intercultural interaction analysis Period 2 course content

Objective and subjective culture – the ‘dialectics’ of culture

Cross-cultural consultancy & advice

Fostering Intercultural Competence Development

Cultural relativism / Ethical relativism

The International & Intercultural Professional

Leadership and Managing groups

Leadership development

Presentation skills in international & intercultural context


Period 1 & 2 learning outcomes CLO 1 (based on MIBM PLO 8; MBA PLO 6) • can actively listen & observe, can describe and explain the behaviours that relate to personal development, leadership, consultancy, and to effective intercultural communication, both for self and for others CLO 2 (based on MIBM PLO 6; MBA PLO 4)

can describe in own words the social and ethical implications of (own) culture sensitive decision-making and behaviour, and its relevance in international business context

41

CLO 3 (based on MIBM PLO 7; MBA PLO 4) • can articulate an understanding of, and can evaluate, the relevance of effective intercultural communication in international and intercultural business context CLO4 (based on MIBM PLO 8; MBA PLO 6) • is aware and can reflect on individual behaviour that relates (positively) to effective and appropriate intercultural communication, in particular when advising business in international / intercultural context

Didactical form Seminars / Lectures Training sessions Workshops Small group sessions / exercises Guest lectures (optional)

Assessment Assessment method(s): ICD portfolio (assign 1) PDL1&2 portfolio (assign 2)

Assessment: 5.5 minimum for pass pass/fail

ECTS: 2 3

Code: ZAVM18ICL1C ZAVM18ICL1D

Course literature Compulsory literature: - Extracts from (text-)books, articles, etc. made available in PDF via

Blackboard; Hand-outs. - Articles, made available in PDF.

Recommended literature for personal development part:

Robert E. Quinn, Sue R. Faerman and Michael P. Thompson, Becoming a Master Manager, 5th edition 2010, Wiley, ISBN 9780470284667 (4th edition is also approved)

Recommended literature for the IC part:

Nguyen-Phuong-Mai, M. (2017). Intercultural Communication; an interdisciplinary approach; when neurons, genes, and evolution joined the discourse. Amsterdam University Press. ISBN 9789462985414

Milton J. Bennett. (2013). Basic concepts of intercultural communication; Paradigms, principles & practices. 2nd ed. Boston: Intercultural Press. ISBN: 9780983955849.

Costs Indication of costs for the student on top of tuition: approx. euro 100


See blackboard

Student Work Load lectures excl. preparations (personal development) (8x2) 16 hours Intensive training sessions (during introduction week) (6x3) 18 hours Intensive full-day IC training (3 full days / 1 evening) (3x6 + 4) 22 hours (alternative schedule IC: biweekly training sessions P1: 13 hours) (alternative schedule IC: biweekly training sessions P2: 9 hours) Group-work 14 hours Preparing, homework, study & Individual assignment(s) 70 hours

42

Other information Updated weekly schedule will be provided at the start of the semester. Check the Blackboard site for actual information and course instructions. Students must be prepared for (full day and) active participation in intensive training sessions – these course components can be experienced as quite demanding. The intensive full-day training part also includes one evening (most likely the evening of the second day of the training) Maximum group size for ICD (intensive) training sessions is 16

43

Course outline: INNOVATION & CHANGE MANAGEMENT

Course name Innovation & Change Management

Course code ZAVM15INC1

Academic Year 2018 - 2019


Course size 5 ects (= 5 x 28 = 140 hrs student workload)



Lecturer(s) Mr. T. Bonsing, MSc BA


Course content This course is designed to provide students with the conceptual

frameworks and an understanding of the best practices related to

developing, implementing, and managing large and small scale change

initiatives, both as an internal change agent and as an organisational

development consultant. Content will include:

The major theories and perspectives regarding organisational

development , creativity and change management

The drivers and constraints on change in external and internal

environments

Change strategies and interventions

The dynamics, measures and complexity of executing change

Feedback, measuring and iteration processes

Course Learning

Outcomes

Upon successful completion of this course participants will be able to:

Apply knowledge about the major theories and perspectives

concerning organisation development and change management

(PLO1);

Analyze the role of the internal and external environment in

driving or restraining change regarding large and small scale

change initiatives within organisations (PLO1);

Design measures or KPIs to achieve and maintain results (PLO2);

Demonstrate an ability to evaluate the needs and constraints of

organisational change and to reflect on their own role and position

in this situation (PLO4);

Analyse the dynamics and issues in implementing and executing a

44

change strategy or an intervention (PLO4);

Design the change strategies or interventions necessary for

organisational change (PLO5).

Didactical form Lectures, workshops, small group sessions


method(s):

Assignment*

*consisting of a Final

Presentation (30%), a

Final Report (60%) and

an Individual Reflection

(10%)

Min. grade:

5.5

Number:

of ECTS:

5

Code:

ZAVM15INC1C

Course literature Compulsory Literature:

Beyond Change Management: How to achieve breakthrough

results through conscious change leadership, Dean Anderson,

Linda Ackerman Anderson, 2nd Edition 2010, ISBN 978-0-470-

64808-7 (paperback)


Managing Innovation: Integrating Technological Market and

Organizational Change , Joe Tidd, John Bessant, , 5th Edition 2013,

ISBN 978-1-118-36063-7 (paperback) or ISBN 978-1-118-53859-3

(e-text

Costs € 56,- (expected cost of Compulsory literature)

Course support &

information

See Blackboard

Student Work Load Workload (approximately) :

supported learning time (teaching/contact hours) 35 hours

direct learning and preparation time 35 hours

independent learning and preparation time 70 hours

140 hours

Other information The group work will be conducted using a virtual case (through a TopSIM

management simulation game) and real company cases.

45

Course Outline: STRATEGIC MANAGEMENT

Course name Strategic Management

Course code ZAVM15STM1



Course size 5 EC (= 5 x 28 = 140 hrs student workload)

Level/type Cycle 2, Master level. Obligatory course for MBA


Lecturer Peter Schiphof MBA


Course content The course Strategic Management addresses contemporary approaches, processes, theories and models of developing and managing organisations at a strategic level. The focus of the course is on three essential areas of strategic management: strategic analysis (both of the environment, resources and purpose), development of strategic directions & selection and strategic route forward (strategic leadership & change). During the course, a wide range of theories, approaches, concepts and models on these three areas will be discussed using the two extremes on the continuum of strategy development and execution: the prescriptive and emergent perspective. The course focuses on the one hand on offering and discussing theories, concepts and models and on the other hand providing opportunities for application using multiple cases during the lectures and a group assignment on evaluating the strategy of a real-life organisation.


After completing this course, the student will be able to:

STM1 - evaluate the situational value(s) of various concepts, models and theories for the development and assessment of corporate and business strategies using methodologically sound and evidence based research (contributes to PLO’s 1 & 2);

STM2 - critically examine, design and evaluate frameworks and processes for analysing, categorising and exploration of the strategic positioning of organisations within their dynamic business environment in relation to new economic realities (contributes to PLO’s 2, 3 & 4);

STM3 - analyse, design and evaluate a corporate and/or business strategy of an (international) organisation (contributes to PLO’s 1,2,3 &4).

STM4 - discuss and evaluate the impact of complexity and uncertainty on strategy development approaches and processes (contributes to PLO’s 1, 4 & 5);

STM5 - formulate and evaluate strategic responses to environmental, social and ethical responsibilities within (international) corporate and business strategies from a mind-set of new economic realities (contributes to PLO’s 3 & 4).

Didactical form Seminars, small case studies and group work.

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method(s):

Written exam

Assignment

Min. Grade:

5.5

5.5

Number

of ECTS:

3

2

Code:

ZAVM15STM1A

ZAVM15STM1C

In the individual written exam (ZAVM15STM1A), the student has to answer a number of questions related to an assigned case and critically evaluate a number of statements related to the field of strategic management and provide in-depth motivation supporting this evaluation based on both the discussed theories, frameworks & models and acquired experiences during the course. In the group assignment (ZAVM15STM1C), the students have to demonstrate their ability to analyse, design and evaluate an appropriate strategy using a sound methodology and process applying various concepts, models and tools that were discussed during the lectures. The students have to hand in a report.


Strategic Management, Lynch, R., Financial Times Press, 8th edition, 2018 (ISBN-13: 9781292211404)


Strategy: An International Perspective, de Wit, B., Cengage Learning,

6th edition, 2017 (ISBN-13: 9781473725157)

The Economics of Strategy, Besanko, D. et al., John Wiley & Sons, 6th

edition, 2013 (ISBN 978-1-118-31918-5)

Strategy Safari, Mintzberg, Ahlstrand & Lampel, FT Prentice hall, 2nd edition, 2008 (ISBN 9780743270571)

The Art of the Long View, Schwartz, Planning for the Future in an Uncertain World”, Wiley, 1997 (ISBN)

Having Trouble with Your Strategy? Then Map It, Kaplan, Robert S., and Norton, David P., Harvard Business Review, September-October 2000: 167-176 (not available in bookstore)

What is Strategy? , Porter, Michael E. Harvard Business Review 74 (1996): 61-78 (not available in bookstore)

Towards a Dynamic Theory of Strategy, Porter, Michael E. Strategic Management Journal 12 (1991): 95-117 (not available in bookstore)

Costs Indication of costs for the student (on top of tuition): approx. € 70,- (compulsory literature)


See Blackboard.

Student Work Load Lectures incl. preparations 70 hrs Preparations and execution of group assignment 30 hrs Preparing and execution of individual exam 40 hrs Workload of course Strategic Management: 140 hrs

Other information Weekly schedule will be provided at the start of the semester

47

Course Outline: International Human Research Management

Course name International Human Resource management

Course code ZAVM17HRM1



Course size 5 ECTS; 140 hours study load

Level/Type Master level. Obligatory course for MBA Entry requirements None Lecturer(s) Ms. Roxana Bucur Language of instruction

English

Learning Outcomes / Competencies

Course learning outcomes (CLO); (PLO = program learning outcome)

CLO 1(based on PLO 1 & 2): Reproducing and explaining relevant HR theories, concepts and models and utilize, apply and/or appraise this in the context of a dynamic international workplace context. CLO 2 (based on PLO 3): independently examine HR management strategies in relation to international corporate, organisational, and/or institutional strategies, as well as distinguish and value existing HR management practices, tools & instruments in relation to the HR management strategies. Students are able to demonstrate this in international workplace context, in cross-cultural context, and/or in ethical context. CLO 3 (based on PLO 5): analyse, and elaborate the (potential) impact of HR management on organisational behaviour, organisational culture, integrity, and on (team) performance, in international workplace context.

Target group / Position within the curriculum

All MBA students; core element; obligatory course

Prerequisites Basic knowledge of HRM concepts, tools & instruments

Level Master level

Course contents This course will cover the following topics: The Strategic Context of HRM

The Cross-cultural Context of HRM

Global Talent Management HR tools & instruments in Global Context

The role & future of IHRM

Current issues (in HR) Preparing for essay writing (inCoursed.), and examination

Didactical form Seminars Cases Essay writing

Assessment Assessment method(s)

Written exam Essay (Ind.)

Osiris code(s)

ZAVM17HRM1A ZAVM17HRM1C

Number of EC

3 2

Minimum grade(s)

5.5 5.5

Costs Approx. euro 50/-

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Course Literature Compulsory literature:

International Human Resource Management; Policies and

Practices for Multinational Enterprises, 5th ed., Ibraiz

Tarique, Dennis Briscoe and Randall Schuler, Routledge,

2016. (ISBN 9780415710534)

Recommended reading (strategic HRM):

Building Human Resources from the Outside in, Dave Ulrich

et al., McGraw Hill, 2009. (ISBN-13: 978-0071638708).

Background Reading (HRM basics):

Human Resource Management, 14th ed. - GLOBAL EDITION, Gary Dessler, Pearson, 2015. (ISBN 9781292018430)

Details/peculiarities For useful class attendance and underpinned essay writing, start reading from week 1. For a good essay, start thinking of a topic and collect relevant information from week 1.

49

Course Outline: ETHICAL FINANCE & ACCOUNTING

Course name Ethical Finance and Accounting

Course code ZAVM15EFA1C



Course size 5 ECTS (= 5 x 28 hrs = 140 hrs student workload)



Lecturer Mr. Maurice Cox; LLM


Course contents The course International Financial Management & Accounting provides

students at graduate levels with knowledge, skills and insights in

contemporary topics and issues regarding corporate finance, financial

controlling systems and financial management. Not only principles and

theories are the studying issues, but integration of these issues is offered

with vocational business disciplines in a global setting and ethical focus.

Following items are of particular interest:

Financial Statements – completing the accounting cycle, financial

statement analysis, ratio analysis

SOX, ethical investment and responsive entrepreneurship in the

context of new economic realities and emerging trends in the

financial sector

Budgeting capital expenditure, managing risks

Responsibility Centers: revenue and expense centers

Profit Centers, Conditions for Delegating Profit Responsibility,

Business Units as Profit Centers

Transfer Pricing, Constraints on Sourcing

Measuring and Controlling Assets Employed, EVA vs. ROI,

Additional Considerations in Evaluating Managers

Decentralization and outsourcing, profitability vs. corporate

social responsibility

The course focus on the role of the manager:

to assess and monitor the (global) organisation

act as a successful financial manager

link cultural differences with strategic decisions

promote a holistic vision that aside profitability considerers

environmental and social impact of an organisation

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Course Learning

Outcomes

After having completed the course students will:

EFA1: Apply and argue financial accounting and financial management

issues by making use of thorough evidence-based research, and making

substantiated choices of business theories and models to apply in a

specific business contexts. (PLO1)

EFA2: Address changes of strategic importance for the organisation due

to new economic realities and use adequate financial accounting and

financial management tools to transform business processes. (PLO2)

EFA3: Critically evaluate the validity and relevance of new theories and

practices in the field of financial accounting and financial management

and explore the possibility to extrapolate these into new approaches to

management practice. (PLO3)

EFA 4: Reflect on environmental, social and ethical responsibilities of

financial accounting and financial management, using a global mind-set

of sustainable thinking, and formulate clear decisions and creative

interventions (PLO4).

EFA5: Communicate effectively, about strategic goals and potential

changes in the business environment, with any stakeholders in

multidisciplinary and multicultural settings, both as an individual and as a

team player, within the organisational context. (PLO4)

Didactical form Role play / simulation game. Each group of 3-4 students acts once as:

Management (The Board Room);

Consultants to the Board Room;

Scientists (from a University);

Works council of the Company;

External Financial analysts (The Capital Markets);

Minute takers.

The simulation game will be the basis for the grading process and may

partially be based on business cases from real businesses.

Assessment Assessment method:

Assignment

Min Grade:

5,5

Number of

ECTS:

5

Code:

ZAVM15EFA1C

Costs Indication of costs for the student on top of tuition: approx. €100

51


Management Control Systems Anthony, Govindarajan, ET.al.

McGraw-Hill, 1st edition ISBN: 9780077133269

Blackboard site of IBS


Basics of financial management, M.P. Brouwers, W.Koetzier,

Wolters-Noordhoff, 3rd edition, 2015, ISBN 9789001839147

Course support &

information

See Blackboard

Student work load Simulation Game incl. preparation (60% of final grade) = 84 hours

Writing individual professional report (40% of final grade) = 56 hours

Total = 140 hours


http://www.managementboek.nl/boek/9780071254106/management-control-systems-twelth-edition-engels-robert-anthony

http://www.managementboek.nl/zoeken?fq=uitgever:%22McGraw-Hill%22

52

Course Outline: INTEGRATIVE BUSINESS PROJECT

Course name Integrative Business Project

Course code ZAVM18INB1




Level/type Cycle 2, Master level. Obligatory course for MBA program

Entry requirements

None

Lecturer(s) Mr. Peter Schiphof MBA Mr. Drs. Edin Smailhodzic

Language of instruction

English

Course content The course addresses the strategies and operations of business organisations. The course content includes conceptual frameworks and perspectives on:

(International) business environment and strategies

Evolving organisations

Value creation

Project management

Applied research in addressing the needs for developing new business models.

Course Learning Outcomes (CLO)

After successfully completing the course, the student will be able to:

evaluate knowledge and understanding about the context, organisations, strategies and operations involved in (international) business, regarding new business models and applied research skills.

participate pro-actively in (international) business projects, understanding multi-disciplinary and multi-cultural dimensions.

risks and opportunities of (international) business, based on incomplete data and a limited insight of the strategic impact.

develop a project plan and execute this project for research project on the development of redesigning business models (“New Business Models”) for organisations.

Didactical form Lectures, workshops, small group sessions, coaching

Assessment Assessment method(s):

Assignment 1

Assignment 2

Min.Grade: 5,5 5,5

ECTS: 4 1

Code:

ZAVM18INB1C ZAVM18INB1D

Course literature Compulsory Literature:

New Business Models (ebook), Jan Jonker, 2015 (to be acquired through IBS)

Project Management, A Practical Approach, 4th edition, Roel Grit, 2015, ISBN: 978-90-01-85054-8

Costs Approx. € 60 (expected cost of Compulsory literature)


See blackboard

Student Work Load

Workload (approximately) Supported learning time (lectures/workshops/teaching) 20 hrs Direct learning and preparation time 30 hrs

53

Independent learning and preparation time 20 hrs Group coaching 10 hrs Developing of project plan, execution of research project 60 hrs and presentation of results ------------- 140 hrs

Other information

54

Couse Outline: BUSINESS RESEARCH METHODS 2

Course name Business Research Methods 2

Course code ZAVM18BRM2


Period Semester 2, period 3 and 4

Course size 5 ects

Level/type Master level

Entry requirements BRM1

Lecturer(s) N. Faber


Course content During this course, students will be practising the writing of a Thesis Proposal, they may use in their master thesis project.


After completing the course the student is able to:

1. develop an individual research project; a. identify a research topic with regards to a business issue; b. combine contemporary theoretical and empirical insights to

frame the research topic and establish the research; c. formulate research direction, through setting a research

objective and one or more research question(s); 2. review research project by self and / or peers;

a. assess individual research components and their coherence; b. determine weak points of the research and provide directions

for improvement; 3. revise and improve individual research project, critically using

received review(s); a. appraise the review(s) on own research; b. develop a research improvement plan; c. apply the improvement plan to own research.

Covers Program Learning Outcomes: PLO1, PLO2, PLO3

Didactical form Workshops Discussion and review by other students and faculty Individual feedback Presentation

Assessment Assessment methods(s)

Assignment 1

Assignment 2

Min.Grade: Pass Pass

Number of ECTS: 1 4

Code: ZAVM18BRM2C ZAVM18BRM2D


Journal articles or BlackBoard.

Business Research; A Practical Guide for Undergraduate And Postgraduate Students , Jill Collis & Roger Hussey ISBN13: 9780230301832


They say, I say: the moves that matter in academic writing by Graff & Birkenstein.

Real world research by Robson

Case Study Research by Yin

Doing a literature review by Chris Hart

55

Learning from Strangers by Robert S. Weiss.

Qualitative Online Interviews by Janet Salmons

Online self-learning about statistics http://www.youtube.com/watch?v=Sz5AdyOiSLE YouTube video’s from Professor Graham Gibbs that are based on the book by Robson

Cost Ca. € 55


See blackboard + Course Handouts Website: www.hanze.nl

Student Workload Total = 140 hours

http://www.youtube.com/watch?v=Sz5AdyOiSLE


56

Course Outline: MARKETING STRATEGY

Course name Marketing Strategy

Course code ZAVM18MAS1


Period period 4

Course size 5 ECTS (= 5 x 28 hrs = 140 hrs student workload)



Lecturer Mr. Mariusz Soltanifar MA


English

Course content This course provides an advanced approach to marketing strategy-related issues. It provides a deeper understanding of critical decision issues involved in marketing planning at a strategic level, including segmentation, positioning, product development, new market entry, and management of marketing budget. It covers the concepts and theories of creating and implementing a marketing strategy and offers a focus on the strategic planning process and marketing’s cross/inter-functional relationships. This course underlines a strong approach to strategic decision-making. The course covers the following topics:

Introduction to Marketing Strategy.

Market-Oriented Perspectives and Marketing Strategies.

Corporate Strategy Decisions and their Marketing Implications.

Understanding Market Opportunities.

Measuring Market Opportunities: Forecasting and Market Knowledge.

Targeting Attractive Market Segments.

Formulating Marketing Strategies.

Marketing Strategies for the New Economy.

Implementation and Control.

Course Learning outcomes

By the end of this course it is expected that the student:

MAS1: Critically analyses and applies advanced knowledge of marketing strategy by making use of thorough scientific evidence and complex information and makes substantiated choices and decisions and transfers them into efficient, effective sound and feasible business and management practices focused on marketing strategy areas. [Refers to PLO1]

MAS2: Applies knowledge and skills related the recognition of the changes of strategic importance for the organisation and its marketing strategy while utilizing resources with the aim of delivering innovative strategic management solutions and demonstrates the ability to manage and transform business and management processes to benefit the organisation and society. [Refers to PLO2]

MAS3: Critically evaluates published research on marketing strategy and conducts methodologically sound research containing the analysis of complex data in business theories and management practices and,

57

based on that, formulates implementable and effective interventions and possibly extrapolates these into new approaches to marketing strategy and their influence on managerial decision-making. [Refers to PLO3]

MAS4: Reflects on social and ethical responsibilities within operating in multidisciplinary and multicultural business and operates effectively, professionally and ethically in these organisations. [Refers to PLO4]

Didactical form Lectures, discussions, business cases, country snapshots, in-class activities, journal papers, marketing dashboards and metrics, and trends readings


Assignment

Min. Grade: 5,5

Number of EC:

5

Progress code(s): ZAVM18MAS1C


Marketing Strategy: A Decision-Focused Approach, Walker, Orville; Mullins, John , 8th edition, 2014, ISBN: 13: 978-0-07-802894-6


Marketing, Kevin, Roger: Harley, Steven, Rudelius, William 12th Edition, 2014 ISBN – 13: 9780077861032

Principles and Practice of Marketing, Jobber, David, Ellis-Chadwick ,

Fiona 8th Edition, 2016,

ISBN:, 978 0077174149

+ Harvard Readings in Marketing Strategy + Journal papers related to Marketing Strategy + Recent articles from specialised marketing strategy related magazines

Costs Indication of costs for the student, on top of tuition: € 125,-; student can also rent a book


See Blackboard

Student Workload Total hours= 140


58

Course Outline INTEGRATIVE MANAGEMENT PROJECT

Course name Integrative Management Project

Course code ZAVM17IMP1


Period Semester 2, period 3+4


Level/type Master level. Obligatory course for MBA.

Entry requirements

None

Lecturer(s) Peter L. Schiphof MBA (course coordinator)


English

Course content Integration of personal skills and competencies is needed in order to gain additional benefits from the knowledge acquired on the different functional areas of organisations, developing business strategies and effective application of that knowledge, integration is needed with the personal skills and competencies of the future managers. This course will provide students the possibility to increase their learning on the integration on their cognitive and behavioural capabilities in order to substantially improve their effectiveness as future managers or as senior staff members. The IMP course has the following content:

Adding professional skills of management consultancy: reaching agreement on assignment, managing (client & team) expectations & relations, team building & problem solving, strategic solution building, managing client relations and delivering final presentation to client;

Dealing with a real, external client with a realistic and challenging complex strategic issue to be solved;

Design & execution of analysis, design and development of an in-depth strategic advice;

Writing a management advice report;

Team work: setting goals, delivering as a team, dealing with conflicts;

Dealing with power, politics and decision making;

Reflection on team work and personal performance & learning. The course will be supervised and coached by lecturers with extensive experience in international business. The course will run over 2 periods (in semester 2) of approx. 14-16 weeks including presentations and Q&A sessions with the client. The students are offered lectures on multiple management consulting skills (e.g. client management, effective team work and team problem solving) to prepare them for the different stages in their developing relation with the client during the engagement. The students will work in teams of approx. 4-6 students to advise the client on the strategic business issue, covering multiple functional areas of the company. The student groups are positioned within a competitive situation. During the several Q&A sessions with the client, the students will

59

provide information on their progress and facilitate Q&A activities to the client. At the last seminar, the students will present their findings and final advice to the management team of the client’s organisation on the developed solution including motivations, the strategic changes proposed and their implications for the client’s organisation, both in a report and a presentation. The module is concluded with an extensive reflection on the own process in relation to the consulting process, the contribution to teamwork, the contribution to the end result and the personal learning including conclusions on what to improve.


After successfully completing the course, the student is able to:

IMP1 - integrate knowledge and application on the (primary) functional areas of a company and organisational strategies (contributes to PLO 1);

IMP2 - integrate knowledge and application of managerial methods, concepts and tools aimed at delivering value for the client (contributes to PLO 1&2);

IMP3 - evaluate the validity and relevance of published research on business theories and practices and based on that formulates implementable and effective interventions extrapolates these into new approaches to management practice (contributes to PLO 2,3&4);

IMP4 - design and plan the activities and process, working with models and concepts as a frame of mind, of investigating, analysing and planning aimed at delivering value for the client by using sustainable business models (contributes to PLO 3, 4, 6&7 );

Didactical form Intensive Seminars and workshops on essential management consulting skills, business model development and creativity. Client Q&A sessions and coaching / group reflection sessions.


Assignment 1

Assignment 2

Min.grade:

5,5

5,5

Number of ECTS: 4 1

Code: ZAVM17IMP1C ZAVM17IMP1D

Course literature No new literature is provided, the literature of all preceding courses should be used.

Costs Indication of costs for the student (on top of tuition): none


See Blackboard A coach will be assigned to all of the student groups.

Student Work Load

Workload (approximately per student) Attending & preparing for the lectures & seminars 15 hrs Developing & writing a project plan / agreement 15 hrs Strategic analysis & solution design 50 hrs Preparing & writing group report 25 hrs Preparing & presenting results for Client 10 hrs Writing individual assignment incl. preparations 25 hrs Total workload of course Integrative Project 140 hrs

60

Course outline: Master/MBA Thesis

Course name Master/MBA Thesis

Course code ZAVM18THE1





Entry requirements A student should have obtained at least 50 ECTS from the MBA Master

programme, including the modules BRM 1 and 2

Lecturer(s) Masters MBA Thesis coordinator - Patrícia Almeida

Master thesis supervisors

Language of

instruction

English

Course content The MBA thesis will give students the opportunity to explore and integrate

in length aspects of theory or methods, knowledge and skills, given along

the first year of the MBA programme.

The combination of that specific content with research approaches and

professional practice questions, will create the relevant content and

educational process of the thesis course.

The thesis project is an individual assignment that is linked to a practical

issue in an existing organisation, or type of organisation or to the start-up

of a new organisation. The thesis research should be carried out as an

assignment given by an organisation (profit or non-profit) or a

professorship linked to the business issue (e.g. IBS is linked to the

Knowledge Centre Entrepreneurship: KCO). Students are expected to

acquire the assignment, define the problem, and formulate the research

objectives and research questions themselves.

Students need to describe the theoretical framework, design a suitable

methodology, gather and analyse information, draw logical conclusions and

recommend realistic solutions or courses of action and /or further research.

The project should involve primary data collection by the student and

should relate to the field of Marketing, Finance and Accounting, Human

61

Resource Management, Operations Management, or Strategic

Management.

The student’s investigations need to be thorough, rigorous and well

organised and involve undertaking systematic research in the context of

applied research. Therefore, students have to use appropriate methods to

systematically collect and analyse data, argue why the results obtained are

meaningful, and explain any limitations that are associated with them

(Saunders, Lewis & Thornhill, 2007). MBA students will present their Master

Thesis report during a defence session.

The thesis should contribute to knowledge on the application of business

theories in a real situation of practice, or to theory formation in the

business field.

The MBA thesis is an individual thesis that requires an individual

assessment.

Course Learning

Outcomes

By developing and writing the Master thesis the student will show the

ability to:

1. Conduct applied research into business issues in the international

business context through appropriate use of research and

business/management resources and methodologies to deliver

practical solutions;

2. Analyses critically, primary and secondary data to provide adequate

recommendations to improve practice of a specific context;

3. Reflects on the results and relevance of the research to situations

other than those researched

4. Innovate and improve professional practice, based on critical

appraisal of published research on business theories and practices;

5. Deal with complex and dynamic business contexts by making

substantiated choices evidence-based on business theories and

models;

6. Recognize and address changes of strategic importance for the

organizations due to new economic realities and propose strategies

to enhance and transform business processes and articulate the

implications of the progress of the proposed changes;

7. Reflect on environmental, social, cultural and ethical aspects within

business strategy, for implementation of sustainable improvement

of practice;

8. Communicate effectively to an academic and professional business

community about strategic goals and potential changes in the

business environment;

9. Write a research report in a scientific, clear and systematic format

10. Reflect on the research performance within the thesis project.

62

Didactical form Individual work, work with or in a company or professorship, individual

supervision

Assessment Assessment method:

Thesis report

+ defence

Min.Grade:

5,5

Number of

ECTS:

30

Code:

ZAVM18THE1

Course literature All programme literature

Costs Indication of costs for the student (on top of tuition): none

Course support &

information

For further information and guidance on the thesis process, please refer to

the:

MBA Thesis Handbook

IBS Report Writing Standards for the format of the document

IBS Academic Writing Guide for Master’s for the structure

Examination Regulations for Master’s Degree Programmes at Hanze

University of Applied Sciences Groningen

University of Applied Sciences Groningen MBA Prospectus

Also see Blackboard.

Student Work Load The whole Master Thesis project is worth 30 European Credits (EC). The

workload per student is thus 840 hours (28 hours per credit).

63

APPENDIX 2: Examination Regulations for Master’s Degree Programmes and

Examination Protocol for students at Hanze University of Applied Sciences,

Groningen (chapter 4a of the student charter 2018-2019)

Article 4a.1 General Provisions

4a.1.1 These Examination Regulations in conjunction with the Teaching Regulations form the

Teaching and Examination Regulations for the Master’s degree programmes taught at Hanze

UAS.

4a.1.2 In these Examination Regulations, ‘examination’ means an assessment of a student’s

knowledge, understanding and/or skills. An examination can be in the form of a written, oral

or computer examination, a practical, a practice-based examination or competence

assessment, an individual or group (project) assignment or any other form of assessment

approved by the Examining Board. Students are assessed individually, also where it concerns

group assignments. Examinations may also be referred to as tests.

4a.1.3 For the purposes of these Regulations, a written request or a written communication has the

same status as a request or communication made by electronic means.

4a.1.4 Where these Examination Regulations refer to credits, European Credits are meant. One

European Credit (ECTS) is equivalent to 28 hours of study.

4a.1.5 If any serious inequity arises in the application of these Examination Regulations, the

Examining Board may depart from these regulations as it sees fit.

4a.1.6 In cases which are not covered by the Examination Regulations or the Examination Protocol,

the Examining Board decides.

Article 4a.2 Educational Programme

4a.2.1 The academic programme, the organisation of teaching and the annual planning of the

master’s degree programme is set out in the Teaching Regulations.

4a.2.2 Curricula are divided into units of study. The workload of a unit of study is expressed as

credits/ECTS in whole numbers. The workload of the entire master’s degree programme is

specified in the Teaching Regulations.

4a.2.3 The units of study comprised in the master’s degree programme are stated in a curriculum

overview which forms part of the Teaching Regulations. The number of credits assigned to

the various units of study in the curriculum overview correspond to the workload established

for the units of study.

4a.2.4 Any prerequisites that may apply to a unit of study are specified in the Teaching Regulations.

64

Article 4a.3 Teaching Regulations

4a.3.1 The Teaching Regulations describe the contents of the master’s degree programme and the

units of study which it is comprised of. The Teaching Regulations also include a description of

the competencies relating to knowledge, understanding and skills that the student must have

achieved on completion of the master’s degree programme.

4a.3.2 The Teaching Regulations describe any practical assignments that are part of the programme.

4a.3.3 The Teaching Regulations state the number and the order in time of examinations, and at

what times they can be taken. They also state whether examinations will be taken orally, in

writing or in another way, and whether oral examinations are open to public attendance, all

subject to the Examining Board’s power to determine otherwise in special cases.

4a.3.4 The Teaching Regulations describe how students with a physical or sensory disability can

reasonably be given the opportunity to sit examinations.

Article 4a.4 Final Examinations

A student has passed the final examination if he/she has passed all the particular examinations of the

units of study belonging to the master’s degree programme.

Article 4a.5 Examinations

4a.5.1 Each unit of study has one or more examinations attached to it. For each study period the

Teaching Regulations stipulate the maximum number of examinations that may be

administered in that period.

4a.5.2 After a student has passed an examination, the examination result is recorded and credits

are awarded. No compensation between examination results is possible. If a unit of study has

more than one examination attached to it, the student must pass all the examinations to

complete the unit successfully. The Dean may lay down in the Teaching Regulations that

students forfeit their examination results if they do not pass all the examinations attached to

the unit by the end of the academic year. The Dean will give an explanation of the

educational reasons.

4a.5.3 The Teaching Regulations may stipulate that students have to sign up for examinations.

Article 4a.6 Term of validity

65

4a.6.1 Final examinations and the results of individual examinations remain valid indefinitely, in

principle.

4a.6.2 In respect of students who have been enrolled in a master’s degree programme without

interruption, no limitations can be set to the term of validity of credits awarded or exemptions

granted, unless the student’s period of enrolment exceeds the nominal length of study plus

one year and knowledge, skills and/or attitude have demonstrably become outdated in the

opinion of the Examining Board.

4a.6.3 Notwithstanding the provisions of the preceding paragraph, with respect to students who

have been enrolled in the Architecture master’s degree programme without interruption, no

limitations can be set to the term of validity of credits awarded or exemptions granted unless

their period of enrolment exceeds the nominal length of study plus two years and

knowledge, skills and/or attitude have demonstrably become outdated in the opinion of the

Examining Board.

Article 4a.7 Examination results

4a.7.1 Examinations are graded by the examiner(s) who administered the examination. If an

examination is graded by more than one examiner, the examiners decide on the grade in

consultation. The Examining Board shall draw up guidelines for grading if two or more

examiners are involved; these guidelines may include rules for the appointment of a third

examiner (why/when and how).

4a.7.2 Examinations are graded and the results announced to students as soon as possible, but no

later than twenty days after the examination was held, and no later than five working days

before any resit examination. The result of an oral examination is announced on the same day

as the examination was held, unless the Examining Board stipulates otherwise.

4a.7.3 Examination results may be announced by electronic means.

4a.7.4 The result of an examination is expressed as a number between 1 and 10 with no more than

one decimal after the point, or as a ‘pass’ or ‘fail’. A grade of 5.5 or higher is deemed a pass;

a grade below 5.5 is deemed a fail. Participation in an examination is awarded a minimum

grade of a 1 or a fail.

Article 4a.8 Viewing Examination Papers

4a.8.1 The Examining Board ensures that students have the opportunity of viewing their

examination papers within twenty-five working days of the last day of the study period, or no

later than five days before the resit, if a resit is offered. Students may only view their

examination papers in the presence of the examiner or their deputy. Students are also given

the opportunity to take cognizance of the exam questions and the assessment standards.

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4a.8.2 The provisions of the preceding paragraph do not apply if the way in which the course is

organised makes it impossible to follow the normal procedure. In such a case, the Examining

Board shall offer an alternative arrangement for viewing the papers, such that the student can

view the examination papers no later than five working days before the resit, if a resit is

offered. This procedure must be included in the Teaching Regulations.

4a.8.3 Viewing or taking cognizance of examination papers takes place at a predetermined place

and time.

4a.8.4 The Examining Board may set further rules such as a prohibition to carry switched-on

photographic or recording equipment during the viewing. Violation of these rules will be

considered an irregularity as referred to in Article 5.6.

Article 4a.9 Resit Examinations

4a.9.1 If a student retakes an examination, the highest result achieved is recorded. Resitting an

examination after obtaining a pass is allowed once as long as the resit is taken within one

calendar year of the date of the pass. No resit can be taken of a passed competence-based

test, group test, work placement or final project. The Dean may include in the Teaching

Regulations which units of study this provision applies to. In exceptional cases the Examining

Board may, in derogation from the provisions above, allow an additional resit.

4a.9.2 Written examinations can be retaken at least once in any academic year.

4a.9.3 Examinations other than those referred to in paragraph 10.2 can be resat in the manner

described in the Teaching Regulations for the relevant unit of study.

4a.9.4 If it is decided during an academic year that a certain unit of study, or part of it, will no longer

be offered in the following years or will be substantially revised, then the students concerned

will be given at least one extra opportunity to take the relevant examination(s) before the

end of the academic year after which the new arrangement comes into force. Such resit

opportunities are announced at least three months before the resit.

Article 4a.10 Exemptions

4a10.1 The Examining Board may, on a student’s written application, grant the student exemption

from one or more examinations on the grounds of a competence assessment or because the

student possesses a certificate, diploma or other document which proves that they have

complied with the requirements of the examination(s) in question. The application may also

be submitted electronically. The Teaching Regulations may include regulations regarding

procedures for applying for exemptions.

4a10.2 If an Examining Board grants the exemption requested, it sends the applicant a certificate of

exemption within four weeks of the day that the application was received. This certificate

must state the date on which the exemption was granted and the examination(s) which the

exemption applies to. It must be signed by the Chair of the Examining Board.

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4a10.3 The Examining Board has the power to grant exemption from the obligation to participate in

practical exercises and may impose other requirements instead.

4a10.4 The Teaching Regulations may stipulate that, with regard to the units of study referred to in

the regulations, no exemption can be granted for taking the examinations in these units of

study.

Article 4a.10a Provision of Degrees

4a.10a.1 Students who have successfully passed the final examination of a Master’s degree

programme are granted the degree of Master by the Dean. The Executive Board may

authorise an officer other than the Dean to award the degree.

4a.10a.2 A student to whom a degree has been granted pursuant to Article 4a.10a.1 is entitled

to add the title associated with the degree to their name.

Article 4a.11 Diplomas

4a11.1 When a student has passed all the examinations of the units of study of a master’s degree programme, the Examining Board confirms that the student has successfully passed the final examination. It awards the associated diploma as soon as the Dean has declared that all the procedural requirements for awarding the diploma have been complied with. The diploma is drawn up in the language in which the course was taught, as determined by the Executive Board.

4a11.2 The diploma awarded for passing the final examination must always state:

- the name of the degree programme; - the examination subjects; - the qualifications attached to the diploma, if applicable; - the degree awarded; - the latest accreditation period of the study programme; - if applicable: the successful completion of an Honours Talent Programme; - if applicable: the designation ‘cum laude’, as referred to in article 4a.12 below.

4a11.3 The diploma is accompanied by a list of grades and a diploma supplement. The diploma supplement is drawn up in the English language.

4a11.4 At the student’s request for a charge, the Student Administration provides extra copies of the diploma supplement including a transcript of records, and a certified copy of the diploma.

Article 4a.12 Cum laude

4a.12.1 The Examining Board may award a student the classification ‘cum laude’ if the student’s

overall achievement meets the following requirements:

a. No more than one-third of the total number of the examination credits have been obtained in the form of exemptions;

b. All units of study have been completed within the nominal length of time; c. The student has made no more than two attempts at any examination;

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d. Where a numerical scheme is applied, the average of all results is at least 8.0, no grade is below 7.0 and the student has completed their studies within the normal length of time.

The average referred to in the preceding paragraph under (d) is calculated according to a

Weighted Grade Average system, where the weighting factor used in calculating the

weighted average is the number of ECTS credits which the unit of study represents.

4a.12.2 Without prejudice to the provisions of the preceding paragraph, the Teaching Regulations

may stipulate that the result achieved for a certain unit of study must be at least an 8.0.

4a.12.3 A student against whom the Examining Board has taken a measure which deprived him or

her of the right to take one or more examinations at Hanze UAS, is not entitled to the

classification ‘cum laude’.

4a.12.4 In special cases, the Examining Board may grant exemption from the provisions of the first

paragraph under (b) and/or (c).

Article 4a.13 Legal protection (See also Chapter 10, Legal Protection)

Students can appeal decisions regarding the implementation of the Examinations Protocol to the

Student Appeals Board.

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Chapter 5 Examination Protocol for Students

Article 5.1 General

5.1.1 This chapter contains rules for the proper conduct of examinations as referred to in Section

7.12 of the WHW Act.

5.1.2 The examiner determines:

- the time available for taking the examination or the latest date at which assignments

to be assessed must be handed in;

- any aids and materials students may use during examinations.

5.1.3 The examiner prepares the assignments and question papers, draws up assessment criteria,

administers the examination and determines the result.

5.1.4 In principle, no more than five per cent of a text excluding any appendices may consist of

quotations, unless otherwise provided in the assignment. Quotations and paraphrases

must be clearly recognizable as such and the source must be referenced correctly.

5.1.5 Oral examinations are open to public attendance. However, the examiner or the

Examining Board may, in exceptional circumstances, decide that an oral examination must

be held behind closed doors. The Examining Board can also decide that a second examiner

be present at an oral examination. Students can request a second examiner to be present

at the oral examination as well and, if this request cannot be met, the examination will be

recorded on tape. The student must submit such a request to the Examining Board, no

later than five working days before the oral examination will be held.

Article 5.2 Examination Sign-up Procedure

5.2.1 For examinations such as those referred to in the second and third paragraphs of article

3.8, students must sign up via Osiris. The sign-up period is announced on the University

intranet.

5.2.2 The dates of examinations that are held in the first and second study periods of the

academic year are announced at the beginning of the year. The dates of examinations

held in the third study period are announced at the beginning of the second period, and

those of the fourth period at the beginning of the third period. For the Dance, Dance in

Education and Design bachelor programmes and the Dance Associate degree programme,

the dates of examinations held in the fifth study period are announced at the start of the

fifth period.

5.2.3 The timetable stating the start and finish times and the location of each individual

examination is announced by the Dean, no later than ten working days before the

examinations begin. A term of at least five working days applies to resits held during a

study period.

5.2.4 If a student was unable to register for an examination within the time limit because of

circumstances beyond their control, they can ask the Examining Board of their study

programme to be placed on the sign-up list stating the circumstances.

5.2.5 A student who has not signed up for an examination in accordance with the provisions of

this article is excluded from participating.

5.2.6 If signing up via Osiris is not possible for technical reasons, the student must contact their

programme with due observance of the time limits stated in article 5.2.2.

5.2.7 After signing up for an examination, the student may cancel their registration via Osiris up

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to two days before the examination date.

Article 5.3 Inability to Attend

5.3.1 A student who has the right to take an examination but is unable to attend due to

circumstances outside their control, is entitled to an additional opportunity to take the

examination, which they must apply for, if it would be clearly unfair to reject their

application.

5.3.2 To retain this right, the student must submit a written application to the Examining

Board, accompanied by evidence if possible. The Examining Board will decide on the

application and inform the student of its decision in writing, giving reasons in case of

refusal and stating the date, time and place of the examination if the application is

granted.

5.3.3 The application referred to in the preceding paragraph must be submitted no later than

two weeks after the student was unable to take the original examination because of

circumstances outside their control. If these circumstances persist beyond the period stated

in the previous sentence, the term of two weeks takes effect from the day that the

circumstances no longer apply.

Article 5.4 Procedure

5.4.1 Students are required to be present five minutes before the start of the examination in

the examination room and to take their seats. If necessary the invigilator will conduct the

student to a seat.

5.4.2 Students are required to follow the instructions of the Examining Board, the examiner or

the invigilator, which are made known before the start of the examination, and any other

instructions given during or immediately after the examination.

5.4.3 If a student ignores any instructions referred to in the second paragraph of this article,

the Examining Board, the examiner or the invigilator may exclude him/her from further

participation in the examination. Exclusion entails that no grade is given for the

examination. Before a decision to exclude a student is taken, the student will be given the

opportunity to be heard by the Examining Board.

5.4.4 In urgent cases the Examining Board may take a provisional decision to exclude a student on

the basis of an oral report by the examiner or the invigilator. If possible, the student is heard

before the provisional decision to exclude him or her is taken. The Board will ensure that

this report is put into writing immediately after the examination and that a copy is sent to

the student.

5.4.5 Students are required to display their (valid) Hanze UAS student cards on their desks for

inspection by the invigilator. If a student is unable to produce their student card,

identification may also take place on the basis of a valid driving licence, passport, identity

card, residence permit or personal public transport chip card (OV-chipkaart). A student who

is not able to identify him/herself in one of these ways must leave the examination room

and is barred from participation in the examination. The invigilator shall note such events

in the examination record. If the student refuses to leave the examination room, this will

also be recorded by the invigilator. The record is sent to the Examining Board of the study

programme in which the student in question is enrolled.

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5.4.6 If a student is not in possession of a valid identity card because of circumstances beyond his

or her control, a Statement of Loss of the identity card prepared by the municipality will

suffice.

5.4.7 Students are required to sign the attendance roll. Digital registration may be used in the

case of a computer examination.

5.4.8 When taking a written examination students should check the question paper to see if the

copy they have received is correct and complete.

5.4.9 In written examinations, students are required to write the following details on their

examination papers:

- their name,

- their student number,

- the code of the unit of study (subject),

- the name of the lecturer teaching the subject being examined,

- the date of participation in the examination.

5.4.10 A student who has received the questions of the written examination or computer

examination or has signed the attendance roll, or has registered digitally for a computer

examination, is considered to have participated in the examination.

5.4.11 Students are not allowed to leave the examination room during the first thirty minutes of

the examination.

5.4.12 Students arriving not more than fifteen minutes after the start of the examination are

allowed to participate.

5.4.13 Students must hand in their papers to the invigilator before they leave the examination

room. Question papers and rough work must also be handed in before leaving the room if

this is stated on the question paper.

5.4.14 At the end of the examination students may only leave the examination room after the

invigilators have collected all papers.

5.4.15 For arrangements concerning extra time or extra facilities during examinations, see article

5.8.

Article 5.5 Prohibitions and Disturbances

5.5.1 In written examinations it is prohibited to make the examination on paper other than that

supplied by the invigilator. Students requiring extra paper should make this known to the

invigilator by raising their hands. Students are not allowed to fetch extra paper themselves.

5.5.2 Written examinations written in pencil do not qualify for assessment, excepting answer

forms for optical readers, which do have to be filled in pencil.

5.5.3 All forms of communication between students are prohibited during examinations.

Students are also not permitted to see each other’s work or to talk. Telephone use is not

allowed. Mobile telephones must be switched off and kept in a closed bag or case. The

ringing of a mobile telephone is regarded as a disturbance and will lead to expulsion from

the examination room. Wearing a watch or sound carriers, such as headphones, may be

forbidden.

5.5.4 Students are not allowed to borrow books or calculators from each other during

examinations. They are allowed to exchange other items but only after consulting the

invigilator, whose attention they should attract by raising their hands.

5.5.5 The use of textbooks, law codes, dictionaries, diskettes, electronic calculators, graphic

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calculators, mini PCs, translation aids, smartwatches, etc., is not permitted in the

examination room except as stated on the examination question paper. Students may if

they wish inquire, well before the examination, which aids or materials are permitted.

5.5.6 Items not mentioned as aids as referred to in the preceding paragraph, may not lie on the

table during the examination, with due observance of the provisions of article 5.8.

5.5.7 A student who causes a disturbance during an examination or is caught cheating, as

referred to in article 5.6, will be removed from the examination room. A student who is

removed within 15 minutes of the start of the examination will be escorted by the

invigilator to a location designated by the Student Administration Department. The

invigilator shall note such incidents in the examination record. If a student refuses to leave

the examination room, this will also be recorded by the invigilator. The record is sent to

the Examining Board of the student’s study programme.

5.5.8 A student who is removed from the examination room will have their completed work

collected. The Examining Board may take action and will also take a decision about the

collected work. The provisions of articles 5.6.4 up to and including 5.6.9 apply by analogy

in such cases.

Article 5.6 Academic fraud

5.6.1 Academic fraud is defined as any act or omission on the part of a student (or external

student) which is intended to wholly or partly obstruct the proper assessment of the

student’s knowledge, understanding or skills; this includes cheating at an examination. It is

also considered fraud for a student to act, or desist from acting, with the purpose of

partially or wholly obstructing the proper assessment of another student’s knowledge,

understanding or skills. A specific form of academic fraud is plagiarism.

5.6.2 Plagiarism is the copying of another person’s work and passing it off as one’s own. In all cases

where academic fraud is suspected, the Examining Board is notified.

5.6.3 The Examining Board may take appropriate measures against students who commit

academic fraud, including exclusion of the student from participation in examinations at

Hanze UAS or any of its departments for a period not exceeding one year.

5.6.4 In the event of repeated cheating or other acts of academic fraud, the Examining Board may

take a more severe measure with due observance of the maximum term mentioned in the

preceding paragraph.

5.6.5 In serious cases of academic fraud, the Executive Board can terminate the student’s

enrolment permanently on the recommendation of the Examining Board.

5.6.6 The Examining Board will give the student the opportunity to be heard before it takes a

decision as referred to in the third, fourth or fifth paragraph of this article.

5.6.7 In urgent cases, the Examining Board may take a provisional decision to exclude a student on

the basis of the oral account of the examiner or the invigilator. If possible, the student will

be heard before the provisional decision to exclude him or her is taken. The Board will

ensure that this account is put down in writing immediately following the examination and

that a copy is sent to the student.

5.6.8 If an irregularity is discovered after the end of an examination, the Examining Board may

withhold the student’s diploma or decide that the diploma may only be awarded after the

student has taken one or more resit examinations, in which case the Board will determine

73

what examinations must be resat and how they will be administered. The Board will give the

student or external student the opportunity to be heard before it takes such a decision.

Article 5.7 Examination Room Facilities

5.7.1 Students are allowed to go to the toilet during examinations after notifying an invigilator

who will escort them3. No more than one student at a time may be outside the

examination room. Visits to the toilet are not permitted during the first sixty minutes and

the last thirty minutes of the examination. Students who are entitled to extra time at

examinations are not permitted to go to the toilet during the extra examination time.

5.7.2 The lateral distance between desks used at examinations shall be at least 75 cm.

5.7.3 Eating and drinking are allowed during written examinations provided that the student

does not cause any nuisance.

5.7.4 Any bags or cases brought by a student must remain closed and must be stored at a place

indicated by the invigilator.

Article 5.8 Studying with a Language Deficiency or a Functional Disability

5.8.1 The regulations for written examinations apply in the first place.

5.8.2 Students whose native language is not Dutch, but who meet the NT2 (Dutch as a second

language) admission requirement, have the right to extra time at examinations during their

first year of enrolment. Requests for additional time are decided on by the Examining

Board, which will send a copy of its written decision to the Examinations Unit of the

Student Administration Department.

5.8.3 Students whose native language is not Dutch, but who meet the NT2 (Dutch as a second

language) admission requirement, have the right to use translation dictionaries during

examinations. Requests to use translation dictionaries are decided on by the Examining

Board, which will send a copy of its written decision to the Examinations Unit of the

Student Administration Department.

5.8.4 Students who believe they are entitled to extra examination time or other special facilities at

an examination because of a (temporary) functional limitation need to make an

appointment with one of the student counsellors.

5.8.5 The student should bring the following document(s) to the appointment:

- in case of dyslexia, an official certificate of dyslexia;

- in the case of other functional limitations, a medical certificate.

5.8.6 Students with a functional limitation who desire extra time or other special facilities at an

examination should send their application to the Examining Board of their study

programme no later than 4 weeks before the start of the examination. The Examining

Board decides on the application with due observance of the advice given by the student

counsellor. Students with chronic functional limitations need to submit an application

only once during their studies.

5.8.7 If the student’s application is granted by the Examining Board of his/her study programme,

the student will receive a letter from the Examining Board stating his/her right to extra

3 Students who take an IBS exam, are not permitted to go to the toilet during examinations (see paragraph 6.4 of this Prospectus)

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facilities. The Examining Board will send a copy of its decision to the Examinations Unit of

the Student Administration Department.

5.8.8 The student must indicate before the start of the examination period, via Osiris, which

examinations he/she wants to take.

5.8.9 The registration referred to in the preceding paragraph must be made no later than ten

working days before the start of the examination.

Article 5.9 Legal Protection (See also Chapter 10)

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Hanze University of Applied Sciences, Groningen International Business School Visiting address Zernikeplein 7 Postal address P.O. Box 70030 9704 AA Groningen Telephone: +31 (0) 50-595 2300 Internet & intranet: www.hanze.nl


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