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“We listened to what our customers wanted and acted on what they said. Good things happen when you pay attention.”

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Action Services Group

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Page 1: Master Presentation

“We listened to what our customers wanted and acted on what they said.

Good things happen when you pay attention.”

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Agenda

IntroductionInitiatives/Goals/ChallengesServices OverviewService Point SolutionsNext Steps

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About Us

Who we are:Action Services GroupSM plans, implements and manages an array of services and solutions that differentiates us in today’s service management marketplace.

Headquartered in suburban Philadelphia, we have the capabilities to serve all 50 United States and 11 Canadian Provinces.What we do:Action Services Group created service brands: BrightSolutionsSM, ImageSolutionsSM, and PowerSolutionsSM to provide interior and exterior lighting, sign, and electrical services, maintenance, installation, energy impact evaluations, return on investment analysis and many other comprehensive turnkey capabilities. All of our services and solutions are capable of maximizing your facility’s effectiveness and minimizing your energy consumption.

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Customer List

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What We Do

Provide a cost-effective way to manage lighting, signage, & electrical service needs through our service brands

Integrate our core competencies in planning, executing, managing, & monitoring

Initial Services Scheduled Services Sign Maintenance Programs On-Call Services Signage Lighting Retrofits Sign & Banner Manufacturing

Electrical Programs Informant Services New Installation & Construction General Electrical Services Electrical Communication

Services

Interior & exterior group relamping

Interior & exterior lighting retrofits

Interior & exterior lighting repair & maintenance services

Interior & exterior LED Retrofits

New lighting installations

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BrightSolutions

, a total bright solution service brand comprised of various lighting service management programs offering numerous lighting solutions resulting in reduction of energy related costs.

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Group Relamping

(Scheduled Relamp)

What: Replacing all lamps for the interior & exterior of a building at the same time.

When: Lamps that are near their “end of useful life”

contribute to the loss of effective lighting. Generally speaking, group relamping should

be scheduled at the 70% rated lamp life.

Why:Group relamping is the best choice if you consider:• Labor savings • Lack of interruption costs • Bulk purchase opportunities • Improved color uniformity • Fixture cleaning • Improved light levels• Reduced maintenance costs• Decrease energy costs & energy consumption

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Lighting Retrofit

Potential Opportunities

Existing Lighting System T12 Lighting Systems T8 Lighting Systems HID Fixtures Incandescent A-19 Incandescent Exit signs Unoccupied Areas

Potential UpgradeT8 Reduced Wattage Lighting Systems Fluorescent T8 & T5 Fixtures LED Exits Signs Occupancy Sensors Photocells

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Lighting Retrofit

BrightSolutions analyzes various lighting technologies for your facility to determine what options are best for you. Fluorescents lamps: T-12 to T-8 to T-5 & LED lighting.

(T-12 to T-8 Fluorescent Retrofit)

Benefits of Lighting Retrofits:

Decrease maintenance costs Decrease operating costs Upgrade lighting system with energy

efficient lighting Improve light levels Creates a better environment Reduce energy consumption Reduce energy costs

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LED Lighting

offers endless solutions for exterior and interior LED lighting.

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LED Lighting Technology

LED lighting replaces the following lighting technologies:

* Bulbs are not to scale. Bulb appearance may vary depending on manufacturer.

Incandescents

Fluorescents, including:

T12 T8 T5 CFLS

High Pressure Sodium

Metal Halide

Mercury Vapor

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LED Features & Benefits

Superior Lighting System:

Up to 80% energy consumption reduction

Delivers better light levels • Improves safety & security

Brighter & whiter lights Maximizes light output Excellent Uniformity High Color Rendering Index

• Enhances visibility Environmentally Friendly No infrared or ultraviolet radiation Life Expectancy – 10 to 20 yrs Resistant to thermal & vibration

shocks Instant on/off Reduces heat output

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LED Environmental Factors

No Hazardous Materials

No Mercury

Lead Free

Requires Less Energy to Power

Decreases Heat Load

Reduction in Carbon Dioxide

Emissions

No IR or UV Emissions

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OptaLume “Reflector

Technology”

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OptaLume Technology

* Patent Pending Technology

* MADE in the USA

Reflector based technology

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Applications

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Application Results

Energy Savings 112 watts to 48 watts An energy savings of 57% Maintained required foot candles

Environmental Savings 10,213 kWh a year 13,460 lbs of CO2 emissions annually 67 trees every year

Carbon dioxide offsets equivalent to: 32 passenger vehicles on the road yearly 6 carbon credits

Annual Cost Savings Calculated energy cost savings is $1,026.47 Maintenance costs will also reduce by

approximately 50%

Before

(After OptaLume lighting retrofit of fast-food chain restaurant)

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ImageSolutions

, a total image solution service brand helping to improve your corporate identity. We offer multiple sign programs. ImageSolutions has the equipment, experience technicians to conduct work on signs of any height, regardless if it is for one location or multiple locations.

Scroller Board

(before)

LED Retrofit

(after)(Neon to LED - Sign Retrofit)

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offers a full complement of sign solution services to maintain your image with either maintenance programs or on call services.

ImageSolutions

Sign Services Include:

Sign RepairsNeon RepairsLED Sign Repair & ConversionsSign Removals Sign InstallationSign Refurbishing Sign ConversionsFlex Face SignageBanner Manufacturing & InstallationSign ManufacturingSign RevitalizationSign ManagementMerger & Acquisition SignageATM ServiceCleaning & Inspections

before

after

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ImageSolutions

Installation Services - site surveying, permit/variance application, manufacturing, quality assurance & installations.

Scheduled Services - cleaning, revitalization and night visits; scheduled lighting inspection. On-Call Services - provide 24x7x365 services to promptly manage all repair related issues.

LED Retrofits – replace all sign components with more energy efficient lightingBelow is a chart illustrating the program benefits:

Maintenance Programs On Call Service

Schedule Cleaning & Inspections 24 x 7 x 365 Service Center

Quarterly / Semi-Annual Site Visits 24-36 Hour Service Levels

Relamping ServicePre-Agreed Labor & Material

Rates

Fixed Monthly Fees Single Point Customer Contact

24 x 7 x 365 Call CentersDedicated Service Coordinator

Teams

Emergency ServiceDedicated Project Management

Teams

Simple & Flexible Service Programs

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Sign Relamping

Typical Signage Problems

Burnt out, flickering & fading lighting

Transformer & ballast failure Socket & wiring malfunctions LLF – Lost Light Factor

Relamping Program Solutions & Benefits

Even light illumination Clear, clean, & bright brand image Consistent brand image with all

facilities Signage lasts longer Lowers maintenance costs Minimize potential problems &

unnecessary costs Maintain detail inventory &

maintenance records

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Sign RetrofitBy providing maintenance & retrofit services, installation and manufacturing for environmentally friendly signage and its lighting counterparts, it is taking a step towards a greener tomorrow.

Fluorescent retrofit to LEDs: Energy savings of 12% to 38% Less maintenance Longer life Eliminating mercury content

Neon lighting retrofit to LEDs: Energy savings of 75% - 90% Less maintenance Longer life Eliminating mercury content

Neon lighting retrofit to fluorescents: Energy savings of 23% - 50%

T-12 fluorescent lamps retrofitted to either T-8 or T-5 fluorescent lamps

Energy savings of 12% - 27%

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“We Listened to Our Customers”

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Our core methodology for connecting:

People Processes Technology

Utilizing a web-based management system.

Serves as the focal point for customer programs.

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People

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Processes

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Technology

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Assets

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National Coverage

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Differentiating Ourselves

Customer Adaptability

Customized programs Lighting, signage & electrical service needs Fulfill the requirements of our customers Execute successfully in a cost effective

manner

Operational Process

.

Communicating Effectively

Our communication strategy commits our

professional teams to be easily available for our

customers National Account Directors Lead Project Managers Project Managers

Providing a flexible framework in which to do business

Offering clear & competitive pricing Easy-to-understand service level agreements

(SLA) Mapped to realistic performance expectations

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Differentiating Ourselves

Quality Programs

Delivering services

Critical & effective planning procedures

Effective and efficient execution

Reliable

Consistent basis

As promised

Performed right the first time

Service operations

Self-perform

Effectively out-source

Ensure field service coordination

Measurably improving service

Improve the customer experience Regularly review the status of every program

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Next Steps

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Thank You

!

525 Turner Industrial WayAston, PA 19014 - 3017

P

F

W

E

800.223.0982

800.838.1644

www.actionservicesgroup.com

[email protected]