mastering productivity - by mr francis ho
TRANSCRIPT
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MasteringProductivity
Speaker : FRANCIS HODate: 1 Dec 2015Time: 9.00 to 10.30am
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What is Productivity?
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WhatWhyHow
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1. Productivity = Achieving more . with less
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2. Quantity and Quality
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3. Productivity = Working Harder
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4. Effective and Efficient
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5. Activity versus Productivity
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6. Productivity can be improved with just a few minor changes!
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Mastering Productivity……why?
O The latest buzzword in Singapore is productivity.O The biggest challenge for Singapore today is to
support economic growth through increases in productivity.
O In his 2014 budget statement, Deputy Prime Minister Tharman said that “raising productivity is at the centre of our economic agenda,” and that it would be a “major, multi-year undertaking”. “Productivity” was mentioned no fewer than 25 times in his speech.
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Mastering Productivity……why?
O The ministers are touting it as the next great new idea that will ensure Singapore's survival and success in the future.
O However, productivity is not a new idea in Singapore. Productivity was such a big thing in the 1970s and 80s that it even had its own statutory board, NPB.
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Mastering Productivity……why?
O Back in the 1970s and 80s, productivity was one of our favourite national campaigns.
O Productivity even had its own mascot (known as Teamy the Bee). And it also had its official song that would be aired on radio and TV. The lyrics went something like this:
"Good, better, best, never let it rest,If it's good, make it betterIf it's better, make it best!"
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Barriers to being Productive
O Don’t fully understand the concept of productivity (the WHAT)
O Don’t feel the impact of the push and pull factors for productivity (the WHY)
O Simply don’t know how to be productive (the HOW)
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Ways to Enhance Productivity
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Ways to Enhance Productivity
1. Innovation
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What is Innovation?O Comes from the Latin word
innovātus which means to renew.
O The process that renews something that exists and not, as is commonly assumed, the introduction of something new.
O While most have traditionally associated innovation with technology advances, innovation can be as simple as a new way of doing things or a new way to create customer satisfaction.
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Types of innovation PRODUCT
INNOVATION
MARKETING INNOVATION
BUSINESS MODEL INNOVATION
PROCESS INNOVATION
ORGANISATIONAL INNOVATION
INNOVATION
20
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Ways to Enhance Productivity
1. Innovation2. Technology
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TechnologyO GadgetsO ApplicationsO SystemsO AutomationO Computerization
Technology is the application of scientific knowledge for practical purposes
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Ways to Enhance Productivity
1. Innovation2. Technology3. Teamwork
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TeamworkO Synergy = the sum is greater than the
partsO Teamwork = Together Everyone
Achieve More
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Ways to Enhance Productivity
1. Innovation2. Technology3. Teamwork4. Specialization (versus Multi-tasking)
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Specialization (versus Multi-tasking)
O Specialization = focus on a specific aspect of a larger topic
O Multi-tasking is a mythO Multi-tasking is the ability to do more
than one thing and not the practice of doing multiple things simultaneously
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Ways to Enhance Productivity
1. Innovation2. Technology3. Teamwork4. Specialization (versus Multi-tasking)5. Focus and Detachment
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Focus and DetachmentO We can only focus on one thing at a
timeO Once we lost the focus, we lost
mindfulnessO Be like a laser, focused and sharpO Sniper One shot one killO Focus on the critical few rather than
insignificant manyO Apply the Law of MomentumO Detachment = Learn to ‘let go’
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Ways to Enhance Productivity
1. Innovation2. Technology3. Teamwork4. Specialization (versus Multi-tasking)5. Focus and Detachment6. Organize, Plan, Prioritize &
Schedule
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Organize, Plan, Prioritize & Schedule
O Organize = Orderliness enhance ProductivityO Plan = 10 minutes of plan save an hour
of . executionO Prioritize = Not every is of equal importance. Principle of chunking and linkingO Schedule = Scheduling makes things happen Use Time Blocks
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Ways to Enhance Productivity
1. Innovation2. Technology3. Teamwork4. Specialization (versus Multi-tasking)5. Focus and Detachment6. Organize, Plan, Prioritize &
Schedule7. Simplify
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SimplifyO Simplify steps, processes,
procedures, systems etcO Simplicity is Elegance
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Ways to Enhance Productivity
1. Innovation2. Technology3. Teamwork4. Specialization (versus Multi-tasking)5. Focus and Detachment6. Organize, Plan, Prioritize &
Schedule7. Simplify8. Resources versus Resourcefulness
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Resources versus Resourcefulness
Resources are a source of supply necessary for effective operation
Resourcefulness is the ability to find resources.
• Time• Manpower• Finance• Ideas
• Time management• Manpower deployment• Money management• Creativity
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Ways to Enhance Productivity
9. Training
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TrainingO Competencies bring up Productivity
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Ways to Enhance Productivity
9. Training10. Happy Worker
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Happy WorkerO Many studies and surveys show
happy workers work better and faster.
O However, there is an optimal level of stress that people perform the best.
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Stress Level
Perfo
rman
ce
Different kind of stress
Calm
Eustress
Distress Extreme
distress
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Perfo
rman
ce
1Relaxed
2 3
4
Dynamic
Distracted
Distraught
Stress Level
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Ways to Enhance Productivity
9. Training10. Happy Worker11. Share information and ideas12. Upgrade tools and equipment13. Spend less time on meeting and
more time on action
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Ways to Enhance Productivity
9. Happy Worker10. Share information and ideas11. Upgrade tools and equipment12. Spend less time on meeting and
more time on action
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Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.
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Break Away Group Discussion
1. What are your productivity blind spots?
2. What technology can you and your team leverage on to improve productivity ?
3. Based on the talk, what are some productivity tweaks you can make instantly to improve processes?