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Mastering The Interview: How to Get, Keep, & Decline a Career Opportunity

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Page 1: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Mastering The Interview:How to Get, Keep, & Decline a Career Opportunity

Page 2: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Why Prepare For Interviews?

Employer Feedback

Page 3: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Three Phases of Interviewing

• Pre-Interview Phase

• Interview Phase

• Post-Interview Phase

Page 4: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Pre--Interviewing

• You Resume• Your Approach• Review of the opportunity• Research of the company• Presence in your

communication

Page 5: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Researching The CompanyKnow who you are interviewing with!

• What do they do?• What is their main business?• How many employees do they have?• Where are they located?• What is their recruiting focus?

Page 6: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Determining Interests

• What are the things about my current position that are pleasing to me?

• What are things I dislike?

• What are my current “top ten” skills?

Page 7: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Determining Skills

• How do my top skills relate to the available position?

• Do I need additional training or education to be highly marketable?

Page 8: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Developing Career Goals

What Do I Want To Do?

Where?

When?

Page 9: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Frequently Sought Qualifications by Employers

The Big 5• Communication Skills

• Teamwork

• Critical Thinking

• Creative Problem-solving

• Ethics and Integrity

Page 10: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Starting Your Career Search• Review the market for opportunities

• If relocation is an option, where are jobs YOU want?

• Consider finding the right job, a JOB!

• Begin networking!

Page 11: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Starting Your Career Search • Attend professional association meetings

• Read local market’s job news—not just want ads

• Keep a journal of what you’ve learned, who you’ve contacted, and what to do next.

Page 12: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Getting Ready For The Interview• Get Organized

– Copy of resume in folder/portfolio

– Confirm appointment 24-48 hours in advance

– Research the organization

– Research the position

– Prepare list of references (approved)

Page 13: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Getting Ready…cont.• Get Prepared For The Interviewer

– Develop list of questions about the job

– Develop list of questions about the company

– Research the organization:annual report, website, library

– Research the interviewer

Page 14: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Getting Ready…cont.

• Physically Prepare For The Interview

– Good night’s sleep– “Freshen up”, if evening interview– What does your image say about you?

– Interview Preparation Tips Video

Page 15: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Interview Purpose

To share information about yourself so effectively that it

convinces the interviewer that you’re the right candidate!

Page 16: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Points to Consider

• What information about my experience is most critical for the interviewer to know?

• How can I share this information most effectively?

• Do I need to support my information with samples of my work?

Page 17: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

• S-ituation– Who? What? When? Where?

• T-ask– Describe how you handled the challenges and expectations

• A-ction– Elaborate on the your specific actions and the steps that you took

• R-esult– Explain the outcome, and end on a positive note

Page 18: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Prepare Answers to Tough Questions

• Why do you want to leave your current job?

• What would you say is your worst quality?

• What is one mistake you made in your current job? What did you learn?

Page 19: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Prepare Answers to Tough Questions

• How do you plan to take care of your children while you’re at work?

• How does your spouse feel about you traveling?

Page 20: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

What NOT to Say• How much does this job pay?• My previous boss/teacher/advisor

was a jerk.• I hate my job• I don’t have any weaknesses.• You’ll regret it if you don’t hire me.• How much vacation time do I get?• I don’t have any questions for you.

Page 21: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

What NOT to Say

Page 22: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

The “Are You Ready?” ChecklistResume prepared and copy available for

interviewer (s)

Confirm appointment time, place, and transportation.

Skill-benefit statements prepared

Page 23: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

The “Are You Ready?” ChecklistTough question answers prepared

Organization and job researched

Interview “outfit” identified and prepared

Physically—good night’s sleep, eat healthy, mentally sharp.

Page 24: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Interview Phase

Page 25: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

During the Interview: Three Important Steps

• Listen well to the questions– Clarify when appropriate

• Be prepared to promote yourself in your answers– Use skill-benefit statements to stress value

• Redirect questions as necessary to communicate skills– Control focus of questions if not job-related

Page 26: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

What impression do you generate during the interview?

• Do you look organized and prepared?

• Do you appear interested?

• What does your communication style say about you?

Page 27: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

DO’s of InterviewingDO:

• Ask questions-selectively• Appear confident• Project your skills• Communicate honestly• Position self as qualified• Be prepared to discuss “learning”examples of your career

Page 28: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

DON’T’s of Interviewing

Don’t:

•Initiate questions about salary•Be arrogant•Be late!•Be too candid•Make assumptions about your “fit”•Dwell on your mistakes

Page 29: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Ending the Interview• If not already covered, ask about next steps.

– Timelines? – Additional information? – When to check back?

• Leave with a handshake.

• Thank the interviewer.

• Thank anyone who assisted you.

Page 32: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Post-Interview Phase

Page 33: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

IMPORTANT!• Always “debrief” after the interview

– What did I learn about the organization? The job?

– Is this an opportunity I want to pursue?

– How well did I communicate my skills?

– What should I do differently on next interview?

– How should I follow up on this interview?

Page 34: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Closing the Loop: The Follow-up

• Customize your follow-up for each interview.

• Follow-up promptly.

• Project your image in the follow-up.

Page 35: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Preparing for the Next Interview• Don’t get discouraged

• How should I change?

• Keep reading and researching

• Don’t consider any job opportunity finalized until an offer is complete.

Page 36: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

Declining a Job Offer• Build relationships

–Don’t Burn Bridges• Be Timely• Be Respectful• Think Ahead

– You may want to work for that organization in the future

Page 37: Mastering The Interview - Chapters Site - Home€¦ · Researching The Company. Know who you are interviewing with! • What do they do? ... Getting Ready For The Interview • Get

QUESTIONS?