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    Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording

  • Masterpiece Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-0919

  • 3

    Contents (TO DO)

    General Product Information 04

    Policy Terms and Conditions 04

    Duty of Disclosure 04

    Privacy 05

    The General Insurance Code of Practice 05

    How to Make a Claim 06

    Complaint Resolution 06

    Insurance Council of Australia 06

    Financial Claims Scheme 06

    Cancelling your Policy 06 Policy Schedule 07 Chubb Hull Policy Wording 08

    Definitions 08

    General Conditions 09

    General Exclusions applicable to this policy wording 11

    Claims 12

    Cancellation 13

    Instalments payments 13

    Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-0919

    Thank you for choosing Chubb Masterpiece Signature

    For well over a century Chubb has been renowned worldwide for exceptional insurance coverage and service. We are one of the world’s leading specialist insurers of higher value homes and personal fine art, antiques and jewellery.

    With Masterpiece Signature we specialise in insuring discerning individuals and families with significant assets to protect.

    The Signature approach is unique. We have dedicated staff including appraisers, underwriters and claims specialists focusing on your needs.

    We take pride in our distinctive approach to home insurance:

    • Expert home appraisal to agree an appropriate sum insured for your house and to advise on a sum insured for contents.

    • Exceptional coverage. • An award winning claims team available to offer assistance with an

    ethos of fast, fair and fuss free claims payment.

    Please read the Product Disclosure Statement and the Policy Wording carefully and please do not hesitate to contact us should you wish to comment on any aspect of our service to you.

  • Masterpiece Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-0919

    Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-0919

    Masterpiece Signature Product Disclosure Statement

    4

  • 5

    Contents (TO DO)

    General Product Information 04

    Policy Terms and Conditions 04

    Duty of Disclosure 04

    Privacy 05

    The General Insurance Code of Practice 05

    How to Make a Claim 06

    Complaint Resolution 06

    Insurance Council of Australia 06

    Financial Claims Scheme 06

    Cancelling your Policy 06 Policy Schedule 07 Chubb Hull Policy Wording 08

    Definitions 08

    General Conditions 09

    General Exclusions applicable to this policy wording 11

    Claims 12

    Cancellation 13

    Instalments payments 13

    Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-0919

    Table of Contents

    Important Information About This Product Disclosure Statement and Policy Wording 06

    General Insurance Code of Practice 06

    About Chubb 07

    Duty of Disclosure 08

    The Meaning of Certain Words and Interpretation 09

    What Makes Up Your Masterpiece Signature Insurance Contract 09

    Key Benefits, Limits and Exclusions 09

    Policy Conditions and Costs 11

    Privacy Statement 12

    How to Make a Claim 14

    Cooling Off Period 14

    Cancelling Your Policy 15

    Complaints and Dispute Resolution 15

    Financial Claims Scheme 17

    Updating Our PDS 17

    5

  • Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-09196

    Masterpiece Signature Product Disclosure Statement (PDS)

    This Product Disclosure Statement (PDS) provides general information only and should be read in conjunction with the Masterpiece Signature Policy Wording (Policy Wording).

    The PDS contains important information about Your rights and obligations in relation to Masterpiece Signature, including the cooling o period and the duty of disclosure. The terms and conditions of insurance cover are contained in the Policy Wording. The PDS and the Policy Wording contain important information that You should read carefully before deciding to take out the insurance cover. Other documents may form part of Our PDS and Policy Wording and, if they do, We will tell You in the relevant document.

    This PDS and the Policy Wording are both important documents so please keep them in a safe place for future reference. Should You require any further information about this or any other product, please contact Your authorised nancial services provider.

    General Advice

    Any general advice that may be contained within this PDS or accompanying material does not take into account Your individual objectives, nancial situation or needs. You need to decide if the limits, type and level of cover are appropriate for You. You should read this PDS and the Policy Wording carefully to understand what’s covered, what’s not covered, the eligibility criteria, terms, conditions, exclusions and limits of cover. Do not rely on assumptions of what should be covered under this insurance.

    Preparation Date

    This PDS was prepared on 10 September 2019.

    We are a signatory to the General Insurance Code of Practice (the Code). The objectives of the Code are to further raise standards of service and promote consumer condence in the general insurance industry. Further information about the Code and Your rights under it is available at www.codeofpractice.com.au and on request.

    Important Information About This Product Disclosure Statement and Policy Wording

    General Insurance Code of Practice

  • Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-0919 7

    Masterpiece Signature Product Disclosure Statement (PDS)

    About Chubb Chubb Insurance Australia Limited (ABN 23 001 642 020, AFS License No. 239687) (Chubb) is the insurer and issuer of this product. In this PDS and the Policy Wording, “We”, “Us”, “Our” means Chubb. Our contact details are:

    ABN: 23 001 642 020

    AFS Licence Number: 239687

    Head Oce: Grosvenor Place, Level 38, 225 George Street, Sydney NSW 2000

    Postal Address: GPO Box 4907, Sydney NSW 2001

    Phone: 1800 958 123

    E-mail: CustomerService.AUNZ@chubb.com

  • Masterpiece Signature Product Disclosure Statement (PDS) and Policy Wording, Australia. Published 09/2019. ©2019 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb17-37-09198

    Masterpiece Signature Product Disclosure Statement (PDS)

    Your Duty of Disclosure

    Before You enter into this contract of insurance, You have a duty of disclosure under the Insurance Contracts Act 1984 (Cth).

    The duty applies until We rst agree to insure You, and where relevant, until We agree to any subsequent variation, extension, reinstatement or renewal (as applicable).

    Answering Our Questions In all cases, if We ask You questions that are relevant to Our decision to insure You and on what terms, You must tell Us anything that You know and that a reasonable person in the circumstances would include in answering the questions.

    It is important that You understand You are answering Our questions in this way for Yourself and anyone else that You want to be covered by the contract.

    Variations, Extensions and Reinstatements For variations, extensions and reinstatements, You have a broader duty to tell Us anything that You know, or could reasonably be expected to know, may affect Our decision to insure You and on what terms.

    Renewal Where We offer renewal, We may, in addition to or instead of asking specic questions, give You a copy of anything You have previously told Us and ask You to tell Us if it has changed. If We do this, You must tell Us about any change or tell Us that there is no change.

    If You do not tell Us about a change to something You have previously told Us, You will be taken to have told Us that there is no change.

    What You Do Not Need to Tell Us You do not need to tell Us anything that:

    • reduces the risk We insure You for; or • is common knowledge; or • We know or should know as an insurer; or • We waive Your duty to tell Us about.

    If You Do Not Tell Us Something If You do not tell Us anything You ar

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