Location

Any of the schools that form part of Pathfinder Multi

Academy Trust; currently including Archbishop

Holgate's secondary and the following primaries:

Acomb, Badger Hill, Clifton with Rawcliffe, Heworth,

Hempland, New Earswick, Rufforth, St Lawrence’s and

Tang Hall.

Job Title

MAT Cleaning & Catering Manager

Reports to

MAT Estates & Facilities Manager

Grade

Grade 9 , Level 1 - £30,500 per annum

Additional Information

Permanent, Full Time (Full Year). Completed application forms should be posted or emailed to: Pathfinder Multi Academy Trust Archbishop Holgate’s School Hull Road York YO10 5ZA info@pmat.academy

Pathfinder Multi Academy Trust includes one large

secondary school and 9 primary schools. We are

seeking a Cleaning & Catering Manager to manage

the catering and cleaning services, which are both a

mixture of in house and outsourced services,

ensuring that the Trust’s standards are maintained

and that individual school expectations are in line

with the agreed objectives for their locations.

The successful candidate must be willing and able to

work in any of our schools, all of which are in York.

We are therefore looking for someone who enjoys

variety and is flexible, adaptable and can work well

with others.

An application form and further details are available

to download from the MAT website

www..pathfinder.academy

www.pathfindermat.co.uk

MAT Cleaning & Catering Manager

Pathfinder Multi Academy Trust

Closing date: 31st July 2020

Interview date: W/c 10th August

Providing an excellent education from age 2 to 19

www.pathfindermat.co.uk

Collaborate

As a family of schools, we work collaboratively

to celebrate and nurture both the similarities

and distinctiveness of each school’s individual

ethos and values.

Celebrate

We celebrate the uniqueness of all pupils, and

through outstanding pastoral care, academic

challenge and inspirational teaching we support

each child to flourish and succeed.

Develop

We develop outstanding leadership at all

levels that delivers maximum achievement

whilst supporting and developing the vision

and values that underpin all we do.

Thrive

We generate positive and challenging

learning environments which allow staff

to grow and thrive through excellent

professional development.

Nurture

We nurture an ethos in which children learn

by example and grow spiritually, morally and

socially to understand the uniqueness and

diversity of communities, faiths and cultures -

locally, nationally and internationally.

Community Partnering with the Church of England,

other schools, educational institutions and

the Pathfinder Teaching School to ensure

we provide an outstanding education from

pre-school to post 16.

Pathfinder Multi Academy Trust

We are an inclusive partnership of church and community schools underpinned by a shared vision, common values and a commitment to providing an outstanding and holistic education to all the young people we serve.

Your present circumstances don’t determine where you can go; they merely determine where you start.”

“

Main Purpose of Job

To manage the catering and cleaning services, which are both a mixture of in house and outsourced services,

ensuring that the Trust’s standards are maintained and that individual school expectations are in line with the

Core Responsibilities, Tasks and Duties

• Management of the smooth running of the Trust’s catering and cleaning provision through the effective

deployment of staff, ensuring an effective and efficient service is maintained at all times.

• Assist with the recruitment and supervision of catering and cleaning staff, including sickness and discipline.

Identify training needs through regular feedback on performance and by conducting performance review

meetings in line with Trust policy.

• Ensure all members of the team are working to the highest standards of performance in an environment

where customer satisfaction is paramount, with due observation to appropriate Health and safety

requirements.

• Ensure quality standards are maintained towards meeting the Trust’s strategic objectives

• Management of the Outsourced contracts for both Catering and Cleaning at schools within the Trust.

• Monitoring and auditing of cleaning standards across the schools, ensuring that the Trust standards are

being met

• Managing cover within both Catering and Cleaning to ensure that all shortfalls in staff levels are covered

• Contribute to developing, promoting and increasing business within the Catering function at Archbishop

Holgate’s School, especially UIFSM

• Identify, develop and maintain effective systems of work in order to monitor incoming demand and

improve service levels.

• Handle all customer comments and complaints to a positive outcome. Assist in the establishment of

systems for receiving feedback from our customer base.

• Assist with the completion and updating of HACCP, COSHH and risk assessment documentation across all

schools.

• Work closely with customers and Trust staff to ensure appropriate behaviour within the catering outlets

and to deal with incidents of unacceptable behaviour, where appropriate

• Comply with food safety, health and safety and EHO requirements at all times.

• Support all aspects of the catering operations as and when required.

• Take a positive approach to personal staff development, identifying appropriate training and development

opportunities to enhance individual skills and knowledge and undertake any relevant training identified by

the Corporation as necessary and important for the role.

• To have responsibility for the ordering of cleaning supplies and materials to meet the demands of the

schools

Job Description

Supervision/Management of People

• Line management, development and day to day supervision of the MAT Catering and Cleaning Teams.

• Providing a specialist advisory role in relation to the performance management of schools’ catering and

cleaning staff.

• It is expected that the Catering & Cleaning Manager will play a key role in supporting school staff with

advice on good practice to ensure they can carry out their roles effectively. This will be done in liaison with

the schools’ Heads and School Business Managers – the direct line management and supervision of

catering and cleaning staff will be the responsibility of the MAT Central Team.

Creativity and Innovation

• Subject to minimal supervision, established procedures, practices and routines, where these exist.

• Required to deal with problems on a daily basis.

• Required to use initiative and interpret policy guidelines.

• The post holder uses initiative in proposing changes to working practices and/or processes for own and

departments work.

• Continually assessing work improving systems as necessary.

• Ability to give advice and seek information from pupils / parents.

Contacts and Relationships

• Providing advice to school SLTs and MAT Central Services on a regular basis as regards catering and

cleaning provision

• Regular contact with outside agencies (LA, Auditors, Suppliers, Contractors etc.).

• A confident, calm manner may be required

Decisions - Discretion and Consequences

• Management / prioritisation of own workload and of that of staff reporting to this post.

• Required to give professional advice on appointments of site staff.

• Negotiation, problem solving, giving advice and seeking information.

• Working without close supervision and dealing with issues which will not be subject to established

procedures, practices and routines.

• Many decisions are dictated or influenced by risk assessment, Health and Safety legislation and school

protocols

• Use judgement to design, develop and implement modification / variations to processes and working

arrangements, to improve the quality of the work of the team.

• Uses discretion when responding to enquiries so as not to commit any breaches of confidentiality.

• Ensures the efficient operation of the school site with minimal disruption to the provision of education.

Resources

• Standard catering equipment

• Standard office equipment

• Standard cleaning equipment

Work Environment

Work Demands

Unpredictable with little routine.

Physical Demands

May involve some manual work with large amounts of time spent on feet. Will also require working across all

School sites within the MAT.

Working Conditions

Work involves some exposure to unpleasant or difficult surroundings

Work Context

There may be a risk of abuse from some pupils / parents and a risk from contagious illnesses. May involve

contact with potentially hazardous substances e.g. chemicals, but training and protective equipment is given

where appropriate

Knowledge and Skills

The post holder needs a good level of practical skills in the following areas:

• Good Standard of numeracy

• Proficient in the use of MS Office, particularly Word and Excel

• Ability to supervise and motivate team

• Excellent communication and interpersonal skills

• Knowledge of allergen control

• Manual handling techniques

• Cleaning and maintenance of floor coverings and use of specialist equipment

The post holder needs to have a good awareness and knowledge of:

• Safe disposal of sharps

• COSHH issues

• Electrical safety

• Waste disposal procedures

• School protocols, policies and procedures

• Knowledge of Health & Safety/HACCP

• Knowledge of modern developments in catering

• BICS cleaning standards

Experience:

• Catering/Cleaning Management experience

• Dealing with customers

• Development of Staff

• Dealing with other service providers and contract providers

Qualifications:

• Intermediate Food Hygiene Certificate (desirable)

• Recognised catering qualification (supervisory Level 3 minimum) (desirable)

• Training and Assessment qualification (desirable)

• Advance Food Hygiene Certificate (desirable)

• First Aid Certificate (desirable)

• Recognised Health & Safety Qualification (desirable)

• BICS Cleaning Operators Proficiency Certificate (desirable)

Personal Attributes:

• Good standard of personal care and hygiene

• Firm, friendly & flexible

• Ability to cope with varying and demanding workload whilst remaining calm and focussed

• Ability to show initiative and implement ideas in an innovative and profitable way

• Desire to embrace change and motivate staff to achieve results

• Adaptable and flexible approach to the position, working hours and environment

• Positive approach to professional development with ambition to develop career at a higher level

• Physically able to meet the demands of the role

• A commitment and willingness to undertake relevant professional and vocational training Ability to give

clear instructions to staff, and hold them to account for their performance in an appropriate manner.

• The post holder will also need to be able to travel between schools that form the Pathfinder MAT on

occasion, this could include by cycling, driving etc. (NB the MAT does not actually provide transport for this

purpose).

www.pathfindermat.co.uk

Employee Assistance Programme Making sure everyone

in Pathfinder Multi

Academy Trust team

gets the support they

need whatever their

worries, at home or at

work. The 24/7 confi-

dential Employee Assistance

Programme offers specialist counselling and

information meaning everyone has support at any time.

What does it provide?

The Employee Assistance Programme is available 24

hour a day, 365 days a year, is completely confidential

and provides support by telephone or online from

specialist call handlers and counsellors who understand

the demands of working in education. It provides:

• Emotional support and counselling

• Specialist information on work-life balance

• Financial and legal information

• Management consultation to support those

responsible for managing others

• Up to six sessions of face-to-face or telephone

counselling

• Access to online Cognitive Behavioural Therapy

(CBT)

• Information on local services such as elder care

and childcare

The Education Support Partnership experts assess each

call individually and decide what the best course of

action for each caller is, whether that be counselling,

online CBT or signposting to additional services.

Education Support Partnership Grants

A confidential grants service to help you manage your

financial and money worries to get you back on track

when you are struggling. If you are working in or

retired from the education sector and are suffering

financial problems caused by unemployment, ill

health, sudden life events, bereavement or a personal

injury the Education Support Partnership may be able

to help you.

Pension Scheme As an employee of Pathfinder MAT you are offered

membership of either the Teachers’ Pension Scheme;

or for support staff, the Local Government Pension

Scheme. As well as employee’s paying contributions

into the scheme (banded, based on earnings level)

Pathfinder MAT also pays into the scheme on your

behalf at the following rates (regardless of earnings):

Support Staff Pension Scheme

LGPS – Pathfinder MAT contributes

an additional 19.9% of your salary.

Teachers’ Pension Scheme

Pathfinder MAT contributes an

additional 23.68% of your salary.

For more information please visit:

www.teacherspensions.co.uk www.nypf.org.uk

Cycle to Work Scheme For staff who wish to purchase a bike for the purpose

of travelling to work this can be done via Cyclescheme.

You purchase the bike you want via the scheme and

Pathfinder MAT pays the initial cost upfront and then

you pay for it directly from your salary on a monthly

basis (12 months is the usual duration). The deductions

for the Cyclescheme are taken from your gross pay each

month so your taxable pay is lower than it otherwise

would be.

For more information visit www.cyclescheme.co.uk

Continuing Professional

Development (CPD)

Pathfinder Multi Academy Trust is committed to the

Professional Development of all staff and we have a

bespoke Career Pathways Programme to ensure that

we recruit, develop and retain the very best colleagues

Benefits of working at Pathfinder