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MATTHEW P. HARTZOGOswego, IL matthartzog@hotmail.com

630 746 1515 (c) 630 554 3588 (h)www.matthartzog.com

SUMMARY

Innovative and involved project management executive skilled at leading high performanceteams in delivering superior results on complex projects. Proven track record building teams,designing processes, providing solutions, delivering superior customer satisfaction, loweringcosts, and improving operating efficiency. Recognized for optimizing relationships betweencontractors, consultants, suppliers, and internal teams. Specializing in making the routine lookspectacular so the spectacular looks routine.

PROFESSIONAL EXPERIENCE

REDBOX AUTOMATED RETAIL, LLC, Oakbrook Terrace, IL 2005 - 2010Senior Director Deployment 2007 - 2010

Initiated and implemented best practices for deployment activities. Responsible for alldeployment related activities including site selection, preparation, delivery, set-up, andmaintenance. Accountable for budget creation, strategic planning, and performancemanagement. Positively impacted overall expenses of $350 million. Served on LeadershipTeam and other cross-functional groups to implement change and accelerate execution of keybusiness initiatives.

Decreased installation timeline by over 50% from over 6 months to under 90 days. Improved delivery frequency from a kiosk every 120 minutes to one every 55 minutes. Increased delivery success rate from under 90% to 99%. Drove Client Net Promoter Score from 10% to 88%. Developed standard operating procedure manuals that increased deliveries by 45% and

decreased costs by 14% on an annual basis.

Senior Manager Deployment 2006 2007Total accountability for development and implementation of Redboxs retail channel includingsurveying, client approval, site readiness, deployment, and start-up. Responsible for $52 millionin capex and delivering 51% of all kiosks.

Created retail team; worked collaboratively with outside sales agency, consultants, andcontractors; implemented standard operating procedures; doubling the network

Institutionalized deployment best practices including site selection, preparation, delivery,and set-up which realized a 12% savings of $3.1 million annually.

Initiated Earn a 10 customer service program increasing client satisfaction 400% Led remodeling of corporate headquarters improving office space efficiency by 100% at

a 12% savings.

Area Construction Manager Deployment, 2005 2006Responsible for delivering kiosks by prescribed market launches and under budget.

Delivered 40% of all kiosks at 14% savings. Developed contractor manual. Decreased annual contractor costs by 14%. Implemented Client Net Promoter Score Survey.

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MATTHEW HARTZOG PAGE 2

BOVIS LEND LEASE, INC., Chicago, IL 2001 - 2004Project Director 2003 - 2004Responsibilities included delivery of the 2004 brand conversion program for properties ownedand/or directly supplied by British Petroleum (BP) and management of a $22.6 million budget.Led team that converted 300+ sites in 2004 on time and within budget.

Initiated weekly team teleconference that increased productivity by requiring eachproject manager to present their weekly project plans and committing to meet theirplanned targets.

Assistant Project Director 2002 - 2003Integral member of team that completed over 400 projects in 2003 for a total budget of $32million. Communicated all project status information on a weekly basis to client, management,and the team.

Negotiated 15% savings for contract labor rates for total program savings of $3 million. Created electronic estimating comparison tool that instantly showed cost discrepancies

between contractors that facilitated efficient contract negotiations.

Permit and Zoning Manager 2001 - 2002Surveyed, scoped, and permitted over 1800 locations in eighteen months that facilitated theconversion of over 1500 stations for a total budget of $98 million. Responsibilities includednegotiating with local regulators in communities throughout the Midwest and management of allpre-construction consultants. Created and maintained weekly progress reports that tracked allprogram activity.

Reduced pre-construction costs by 40% saving $1.5 million. Developed a visual scope of work document reducing errors and costs by 10%.

FORTUNE MANAGEMENT, INC., Kokomo, IN 2001Operations Manager - Wireless DivisionSited, zoned, permitted, and built wireless communications.

SBA COMMUNICATIONS, INC., Fort Wayne, IN 2000 - 2001Site Acquisition Specialist

GOULOFF-JORDAN LAND SURVEYING, Fort Wayne, IN 1994 - 2000Field Services Manager

EDUCATION

Bachelor of Science, Organizational Management Huntington College Huntington, IN

PROFESSIONAL DEVELOMENT

Leadership Development Program, American Management Association, 2009

TECHNICAL SKILLS

Proficient in Microsoft Office products: Word, Excel, PowerPoint, OutlookExperienced with online project management tools: Constructware and Expesite