SERVICE BULLETIN Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

SERVICE BULLETIN NO. 19 NOVEMBER 2003

1433, 1434, and 1435 Kodak DryView 8100 LASER IMAGER 1584 Kodak DryView 8200 LASER IMAGER

8100/8200 Maximum Exposure Level Adjustment

Purpose The purpose of this Service Bulletin is to provide guidelines for reducing the Maximum Exposure Level for Kodak DryView 8100/8200 LASER IMAGERS.

An 8100/8200 OPTICS DIAGNOSTIC TEST KIT (SP8E9761) was released 2 September 2003. All IMAGERS with serial numbers below SN 8106319 (8100) and SN 8201076 (8200) should be tested unless a new OPTICS MODULE (SN 008901 and above) was installed after March 2003.

Since release of the TEST KIT, an 8100/8200 Maximum Exposure Level Adjustment (an interim temporary fix) has been created to be used if:

• The Optics Diagnostic Test fails (EC 515 Failed Calibration), and • A new OPTICS MODULE is not available

Maximum Exposure Level Adjustment The Maximum Exposure Level Adjustment is a temporary fix that allows the IMAGER to continue operating after failing the Optics Diagnostic Test and receiving a “P515 Failed Calibration”. The Maximum Exposure Level Adjustment can be left in the IMAGER until an OPTICS MODULE becomes available. Replacement of the OPTICS MODULE can be delayed as long as the IMAGER continues to print to the specified 3.1 Dmax setting.

The Maximum Exposure Level Adjustment is performed only if the OPTICS MODULE does not pass the Optics Diagnostic Test. Refer to the following procedures and Figure 1.

Eastman Kodak Company, 2003 Pub No. 7F3099

Order New OpticsModule to install

on Next Call

Replace OpticsModule

PerformCalibration withTest Cartridge

Pass? Change Max.Exposure Level

back to 3300Yes

Leave MaximumExposure Level

at 3150

Change MaxExposure Level

from 3300 to 3150Using Telnet

No

Replace Test Filmwith Customer

Film

PerformCalibration Pass?

Yes

No

From OpticsDiagnostic Test

NOTE: Perform the MaximumExposure Level Adjustment only ifthe OPTICS MODULE does notpass the Optics Diagnostic Test

Report TestResults

Change Max.Exposure Level

back to 3300when New Optics

is Installed onNext Call

Figure 1. Maximum Exposure Level Adjustment Flow Diagram

Procedure 1. Use your PC to initiate a Telnet session. Select Start>Run. 2. In the “Open:” text box, type telnet followed by the IP address of your IMAGER. Click [OK].

Pub No. 7F3099 Page 2

3. At the “Login” prompt, type: run4ever At the “Password” prompt, type: yabut

4. Lower the Maximum Exposure Level to 3150. Enter all commands after the pSH=> prompt.

Type: mib -g imGsmLogEImageMax (Verify current GsmLogE value. Default: 3300.) Response: VT_NUMBER: 3300, 0x00000C1C, var = imGsmLogEImageMaxpSH+>

Type: mib -s imGsmLogEImageMax 3150 (Set GsmLogE Value.) Response: pSH+>

Type: mib -g imGsmLogEImageMax (Verify value is 3150.) Response: VT_NUMBER: 3150, 0x00000C1C, var = imGsmLogEImageMax pSH+>

Type: Exit (End Telnet Session.)

5. Calibrate the IMAGER using the TEST CARTRIDGE. If calibration fails, go to Step 9. 6. Replace the test film with the customer’s film. 7. Calibrate the IMAGER. If calibration fails, go to Step 9. 8. Leave the Maximum Exposure Level at 3150. Order a new OPTICS MODULE to install on

the next call. After installing the new OPTICS MODULE, change the Maximum Exposure Level back to 3300. Go to Step 10.

9. Use Telnet to change the Maximum Exposure Level back to 3300. Replace the OPTICS MODULE.

10. Record the Customer Name, Location, 8100/8200 IMAGER Serial Number, OPTICS MODULE Serial Number, and indicate if Maximum Exposure Level is set at 3150 or 3300. Include the MSC Log before and after calibration failure.

Pub No. 7F3099 Page 3

• Send this information by email to mark.levorson@kodak.com for Americas, and perrine.legall@kodak.com for Europe.

• Optional: Send customer film and Version 3.0 calibration films to: Kodak Health Imaging 1 Imation Way Bldg 304-3B-62 Oakdale, MN 55128

ATTN: Mark Levorson

Service Charges Record service charges as directed below:

• Charge travel, labor, and parts on your initial dispatched call. While on the call, perform the Optics Diagnostic Test and charge labor to SE4.

• Charge labor to SE4 if you also perform the Maximum Exposure Level Adjustment on the initial call.

• Charge OPTICS MODULE replacement to SE4 if not related to the original call. Charge Summary

Call Action Charge Initial dispatched call

Any required action Charge travel, labor, and parts

Optics Diagnostic Test (performed while on initial call) Charge labor to SE4 Maximum Exposure Level Adjustment (performed

while on initial call) Charge labor to SE4

On a call not related to original call

OPTICS MODULE replacement Charge OPTICS MODULE replacement to SE4

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Pub No. 7F3099 Page 5

Mark Levorson, Service Engineer-Oakdale

For more information please contact: Eastman Kodak Company Health Imaging 1 Imation Way Discover Building 3B-623B-62 Oakdale, MN 55128-3414, USA 1-800-328-2910

Kodak and DryView are trademarks of Eastman Kodak Company

Printed in the USA. Pub No. 7F3099 ©Eastman Kodak Company, 2003 Rochester, NY 14650 HEALTH IMAGING