MaximizeYour IoTBusiness

Table of contents

3 Intro

4 The first zero-touch IoT analytics and cost-reduction platform

5 Optimize your rate setup and utilization

6 Manage SIM life cycles and costly activation commitments

7 Ensure service reliability with the QoS self-healing BOT

8 Easily and efficiently manage multiple carriers and CDPs

9 Reduce your Total Cost of Ownership and OpEx costs

10 Manage customer churn

11 Key Advantages of using POST IoTA

12 Analytics - Automation - Other VAS

The rise of IoT technology has had a profound impact on companies and industries across all sectors. With smart, connected devices exploding in application and popularity at both an industrial and consumer level, organizations have quickly realized that they need to take advantage of the huge opportunities this technology offers.

Yet the rapid expansion of IoT has been accompanied by a series of major challenges, out-pacing companies’ ability to keep track of connectivity costs and carrier integration, and leading to unexpected bill shocks and complicated, time-consuming internal processes.

All of this can cause companies to wonder why they got into the IoT game in the first place. At its heart, IoT is about helping companies to harness huge and ever-increasing volumes of data. Spending so long managing these connections is taking valuable time (and funding) away from organizations transforming the data they harness into actionable business insights—which is ultimately the goal of any IoT initiative.

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The first zero-touch IoTcost-reduction and analytics platform

The benefits of usingIoTA

Ongoing rate plan optimization

Manage SIM lifecycle and activation commitments

Assure service reliability

Manage and integratemultiple mobilecarriers and CDPs

The POST IoT Analytics Platform is the first zero-touch platform designed to drive IoT connectivity cost reduction for enterprises. And that’s not all; the platform also possesses a huge range of features to simplify, automate and optimize IoT data management. IoTA taps into raw data that’s often overlooked, synchronizing this information and applying analytical algorithms, machine learning and heuristics to present a wide suite of horizontal IoT business solutions. The platform allows companies to narrow in on the minutiae, or take a step back to see what is and isn’t working.

With no integration or installation required, the platform can be up and running in five minutes, featuring a single pane of glass to manage your entire SIM estate. This fully automatic, carrier-agnostic service will save your company time and effort, enabling you to focus on what really matters. With a range of solution dashboards to dive into, companies can easily optimize their offerings, automating many manual tasks to free up resources and customizing the platform to suit their unique needs.

At such a crucial moment for IoT technology, it’s vital for companies to avoid getting tangled in the web of connectivity, and to prepare themselves for the next stage of IoT.

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Optimize your ratesetup and utilization

The majority of IoT businesses are not making full use of their data rate plans, either racking up huge extra payments by going beyond their allowance, or paying for data they aren’t using. As a result, connectivity costs are not optimized, leaking money through poorly suited connectivity rate plans and generating a major impact on revenue.

The IoTA platform features automatic Rate Plan Optimization (RPO), which can help companies instantly reduce connectivity costs by 20 to 50%. Based on advanced statistical global search algorithms, it’s a fully automated optimization and connectivity expense management solution. Every month the RPO automatically shifts SIM cards from one rate plan to another, taking into account factors like pooled usage, price zones and tiers, and activation commitments. At the end of each month, the RPO sends users a monthly report via email detailing last month’s savings and the enterprise’s historic savings, helping you keep track right from day one. This is a fully automated process, helping companies achieve the lowest possible total connectivity bill with minimum effort.

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It can be difficult for IoT businesses to match their connectivity volumes to the demands of their customers and applications, gene-rating a significant impact on their bottom line. What’s more, IoT-connected customers often take longer than expected to activate their SIM cards, but costs start to add up from the day the activation commitment begins—meaning companies are paying for non-activated SIM cards. In fact, over 25% of all billed units on a monthly basis are non-activated SIM cards, billed because of activation commitments.

POST IoTA features a host of analytics and solutions to help companies simplify and automate their SIM management, from BOTs and the Smart Savings Optimizer, to business alerts and rate plan optimization. The automatic connectivity rate plan optimi-zation feature reassigns SIM cards between the different rate plans, ultimately achieving the lowest possible total connectivity bill.

The new advanced Activation Commitments Dashboard in IoTA’s business analytics suite allows users to manage commitments easily and effectively. The dashboard allows users to set contract grace terms and activation minimum terms, and to gain insight into historic, current and projected three-month analyses of all of their activation com-mitments, including a breakdown by rate plan, activation mode, end customer and account.

In addition, the Activation Commitments BOT automatically manages, controls and ultimately eliminates avoidable subscription fees incurred through activation commitment liabilities. The BOT scans the deployment of SIMS at the beginning of their activation commitment period, and upon recognition performs a predefined action set by the user. These tasks are fully automated, and can be executed day and night to ensure activation commitments are properly managed—leading to reductions in both the human resources and costs expended on this process.

Manage SIM life cycles and costly activationcommitments

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Ensure service reliability with the QoSself-healing BOT

When issues in micro or regional network coverage occur, a number of connected assets will experience low network quality. This could mean that the client application fails to connect to its server-side service provider, potentially leading to customer frustration and disengagement with the application at hand. It should come as no surprise that optimized service reliability is a key factor in avoiding customer dissatis-faction.

IoTA features effective solutions, such as automatic connectivity rate plan optimi-zation, a Quality of Service Dashboard, and a network QoS self-healing BOT. With these technologies, businesses can increase their quality of service and serviceability.

The QoS BOT is able to monitor and detect SIM cards with abnormal connectivity behavior, and fix any issues through corrective actions, such as canceling the location to enhance the cards’ QoS by making them re-register to the network. In addition, the QoS dashboard allows businesses to proactively identify key issues such as malfunctioning devices, application misuse, connectivity abuse and problems related to incorrect installation or configuration. Taking such steps toward assuring service reliability is sure to foster enhanced customer satisfaction and, as a result, greater client retention.

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Easily and efficiently manage multiple carriers and CDPs

While implementing multiple carrier inte-grations is an essential procedure for any IoT business, the process itself can be time-consuming and complicated. And managing connectivity from multiple carriers or carriers using different underlying connectivity mana-gement platforms can make the process even more difficult. Companies should seek to streamline and simplify their carrier mana-gement as much as possible.

For this reason, IoTA utilizes a single pane of glass API, allowing businesses to manage the connectivity of their entire SIM estates with over 80 mobile carriers from a single

point of access. The platform supports Cisco IoT ControlCenter, Ericsson DCP, Vodafone GDSP and Verizon ThingSpace. The helicopter view provides companies with a simple overview of the management processes, while an advanced Activations Commitments Dashboard enables users to export the list of SIM cards and take further action, either changing the rate plan or activating the devices to start reducing the commitment term on the correct units. In this way, IoTA simplifies the management of its mobile carriers and CDPs, for a more efficient way of doing IoT business.

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Reduce your Total Costof Ownership and OpEx costs

POST IoTA helps alleviate potential bill sur-prises, with automated BOTs to streamline data management and optimize use. The BOTs interact with users’ CDP accounts, processing data and triggering actions according to your needs. In addition, IoTA Business Alerts send email alerts and notifi-cations based on predefined events straight to employees’ inboxes. These personal, easily digested alerts draw attention to what each user should focus on, enabling them to quickly spot any areas that need immediate resolution. The Business Alerts are fully inte-grated with Analytics, helping to reduce bill shocks by enabling users to get ahead of the problem. All in all, the combination of IoTA’s automation features and alerts can help companies reduce their connectivity bill by up to 50%.

One of the major challenges when it comes to IoT initiatives is the often unexpected costs incurred through operating expenses and TCO. Typically IoT plans are zoned and bundled, leading to substantial fines when rate plans are exceeded. Sound familiar? If an employee has ever taken a unit abroad and used a roaming SIM, or there’s been an inad-vertent activation of a large purchased SIM subscription inventory (which was supposed to be in a non-billable activation mode), you’ve probably gotten a shock when the bill arrives.

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No business wants to lose out on potential customers, and the earlier an IoT company can identify a B2B customer’s potential churn behavior, the greater the probability of being able to reverse the negative trend. While implementing a customer churn detection system seems like the logical action to take, this can prove to be a very expensive and complex process.

Fortunately, recent AI developments have simplified this task. Equipped with a dedicated dashboard, automatic alerts, and machine learning technology, IoTA Churn Analysis can predict, prevent, and analyze certain customer behaviors. The technology boasts a 90% prediction accuracy and an ability to simultaneously use over 50 indicators to identify churn behavior and potential, and to make a qualitative prediction about the loT B2B customer in question.

What’s more, BOT-enabled automation handles dormancy, network QoS and activation commitments. As a result, IoTA Churn Analysis can evaluate the probability of the customer leaving an IoT enterprise application service provider in the current month, and up to three months into the future. Businesses can use this new infor-mation to put measures in place to prevent this from happening, proactively increasing customer retention.

Manage customer churn10

Key Takeaways

With a collection of analytics-driven business solutions, this IoTA platform covers all bases when it comes to making the most of your IoT connectivity. We understand that organi-zations don’t want to spend time implementing arduous processes and manually tracking optimization. That’s why the platform offers a range of automation features and BOTs, all accessible from a streamlined and uncomplicated helicopter overview. IoTA can be up and running in a matter of minutes, meaning you can start optimizing your IoT straight away.

Analytics Automation

Other VAS

Full suite of business analytics and solutionsDetailed usage analyticsDeployment trend analyticsSavings analysisProactive network QoS

Activation commitmentsInventoryDormancyIn-cycle rate plan automationNW QoS self-healing

Single pane of glass and multiple carriersHelicopter viewIn-cycle predictive ratingRate plan optimization

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Key Advantagesof using POST IoTA

Operator-agnostic, supporting over 80 mobile carriers

Easy to set up in just 5 minutes

Reduces OpEx costs fromday one

Fully automatic with range of BOTs

Delivers actionable insights and KPI breakdown5‘’

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Ready to start making the most of your IoT?

Book a call today to discuss how POST IoTA can assistyour company, or request a demo.

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