maximizer crm 11 product overview

Download Maximizer CRM 11 Product Overview

Post on 13-Nov-2014




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Maximizer CRM Software Presentation highlighting key modules of Sales Force Automation, Marketing and Customer Service. The presentation also provides a brief background of the company, Awards and recognitions received and current customers


  • 1. Maximizer CRM 11 andAll Access options

2. Company Background Who are we? Global CRM provider to small and medium enterprises (SME) anddivisions of large enterprises Headquarters: Vancouver, Canada Regional offices EMEA, Asia Pacific, Australia CRM pioneer since 1988 Good CRM: People, Process and Technology 1.0 million+ Maximizer users 120000+ Maximizer customers worldwide Extended Channel - 200 Business Partners 3. Industry Recognition & Awards CRM Market Leader, "Market Winner" (CRM Magazine, 2004-2010) ISM Top 15 CRM (ISM Strategic Advisors, 2002-2011) Strong Performer , Leader (Forrester SFA 2005-2010) Niche Player (Gartner Magic Quadrant for SFA, 2007-2010) "10 Must-Have Apps for your BlackBerry" (2009) Product of the Year (Customer Inter@ction Solutions, 2007-2008) CRM Excellence Award(Customer Inter@ction Solutions, 2008) Strong Performer:Mid-Market CRM, SFA, Software 500 (Software Magazine, 2003-2008) Customer Service Branham 300 (Backbone Magazine, 2000-2008) Best of Show (Internet World, 2000) Best of Comdex (PC Week, 1999)10 Must-Have Apps for10 Must-Have Apps BlackBerry 2009for BlackBerry 2009 4. What do we provide?Four scalable Editions to meet the Needs of SMEsEntrepreneur - Team Edition Group Edition Enterprise Edition 5. Maximizer Software Customers Challenge: Territory managers on the road across 26 US territories with an average of 6 to 10 visits per day had to plan at evenings... Results: Increase customer face time and productivity by 17% Reduce staff downtime with access to customers data and activity on mobileGlobal leader in compression therapy products adopted MaxMobile ..Executives gain strategic advantage in having near real-time customer information flowing in from the field . - Byron MacPhee, US VP of Sales, SIGVARIS USA 6. Why Did 120,000 Companies Choose Maximizer CRM? Our DifferentiatorsS A V ESimple & Access ValueExpertiseQuickOptionsBusiness Use: Fast & Easy toWindows Low Total Cost of Ownership20 years experienceLearn and Use.Web for SMEs.120,000 worldwide customersIT Staff: Fast & Easy to Deploy &Mobile Best Value full-feature CRM in1,000,000 licences. Maintain Class 7. The Analysts sayStrong Performer/LeaderMaximizer CRM helps to mobilize the workforce.Maximizer continues to demonstrate its abilities to support small and midsizedorganizations CRM requirements.The products primary strengths include usability, sales force automation, and mobilecapabilities. Deployment time frames range from a few days to a few weeks.The Forrester Wave: Midmarket Sales Force Automation, Q2 2010 Not for Publication Keep CRM simple. Do not be one of the horror stories in which a well- designed piece of packaged CRM becomes customized to the point of uselessnessThe Forrester Wave: Midmarket Sales Force Automation, Q4 2005 8. Maximizer CRMProduct Overview 9. What does Maximizer CRM provide? 10. What does full access Maximizer CRM provide?360 View!Greater Impact! Everyone benefitsAccount & Contact Mgmt Company andTime & Task MgmtCustomers! Document Mgmt Email MgmtAccounting Integration CTIReports & Dashboards Workflow Automation 11. Maximizer CRM 3-Tier Architecture 12. Maximizer CRM Editions Larger Customers ( Full SQL Server)Team EnterpriseContact Full CRMManagementFunctionality Entrepreneur GroupSmaller Customers(SQL Express only) 13. Maximizer CRMGroup Edition Enterprise Edition1-10 users>= 5 usersSQL Express Full SQL Engine (not included)All AccessAll AccessStandard Sales FunctionalityPlus Quota Mgmt & Territory MgmtStandard Marketing FunctionalityPlus Fax/Print CampaignsFull Customer Service Functionality Full Customer Service FunctionalityStandard Security w/Single Sign-onPlus Advanced Security for AB entriesStandard Reporting FunctionalityPlus more Reports, Web Reports 14. Maximizer Contact ManagementEntrepreneur EditionTeam Edition1-5 users 5-50 usersSQL Express Full SQL Engine (not included)Windows AccessWindows AccessMaxMobile Access Optional MaxMobile Access IncludedSales Force AutomationTeam Based Sales Force AutomationQuick Campaigns Quick Campaigns 15. Some Screenshots of Maximizer CRM 11The Complete CRM Solutionfor Mobile, Web and Windows 16. Address Book 17. Address Book Details, Map 18. Address Book Notes, History 19. Address Book Take Actions 20. Calendar Multi-User Mobile 21. Calendar - Appointments 22. Company Library Email Documents 23. Sales Opportunities 24. Sales Opportunity - Details 25. Quick Campaigns & 26. Customer Service - Cases 27. Customer Service Take Actions 28. Dashboards & Business 29. Workflow 30. Thank You


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