Maximo Physical Assets in the Smarter World

Facing the challenges of Physical Asset Management on a Smarter Planet...

• Persistent challenges remain to maximize life cycle performance of complex products and physical infrastructure

• Companies can no longer afford the status quo, due to intense economic, regulatory, and competitive pressure

• Organizations are investing in complex products and physical infrastructure that is increasingly

instrumented, interconnected, and leveraging ‘operational technology’ • Value creation is being limited by cultural, process, and information silos

• IBM believes there is a new approach to solve these persistent challenges, we call this

‘Smarter Infrastructure’ • Enabling process and data integration across the life cycle • Managing and securing ‘operational technology’ • Turning vast amounts of operational data into insights

EXECUTIVE SUMMARY

On today’s Smarter Planet, businesses globally are challenged to innovate while managing an unprecedented rate of change ….

CEOs anticipate turbulent change and bold moves ahead.

80%

Uncover new Profit opportunity

Build operating dexterity

Reinvent customer relationships

* Source: IBM CEO Study

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Speed Value

Smartphones and 1.2 billion mobile employees by 2014

1Billion Extended Reach

view cloud as critical to their plans

90%

of digital content in 2012, up 50% from 2011

2.7ZB New Insights

Intelligent business assets

20B+ Responsiveness 1. Technology factors

2. People skills

3. Market factors

4. Macro-economic factors

5. Regulatory concerns

6. Globalization

7. Socio-economic factors

8. Environmental issues

Factors impacting organizations:

Technology will play the key role in success …

IBM Global CEO Study

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4

Today’s business infrastructures are becoming inhibitors to business change

But organizations must transform IT from cost centers driving on-going operations to strategic centers of business innovation

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Low

er C

osts

& E

ffici

ency

Transformation &

Innovation

The Economics of Computing are Changing

Rethink IT

Reinvent Business

• React with Agility • Speed innovation • Improve economics

• Improve operating dexterity • Reinvent client relationships • Provide new profit opportunity

Thus, organizations are creating new business-IT partnerships to apply technology in new, innovative ways

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IBM is helping organizations embrace bold strategies to Rethink IT, and Reinvent Business services, processes, & relationships…

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Speeding service delivery from 45 days to

20 minutes

Recognizing & repairing over 50% of issues before

operations impact

Increasing sales with new promotions from

15% to 75%

Reducing the time it takes to backup critical

data by 80%

Optimize with Cloud

Deploy Smarter Physical Infrastructures

Extend to Mobile Devices

Protect & Manage Data

The impact is felt across the enterprise

Inventory Managers can see how to streamline inventory and resources across the organization Plant Asset

Managers can see where to optimize underperforming assets & mitigate compliance risk

Finance can see the entire inventory and analyze return on assets for financial reporting

Maintenance Managers can see job plans enabled by availability of information to increase asset capacity

Service Desk Technicians can see asset data to streamline service request handling and expedite incident & problem resolution

Purchasing Managers can see costs and orders enterprise-wide for price comparisons, discounting, standardization and order tracking

Facilities Managers can see assets across to optimize power consumption and reduce unplanned outages

Risk Managers can see asset detail to ensure regulatory compliance and mitigate risk

Contract Managers can see asset related contracts; negotiate vendor T&Cs and monitor supplier performance

Engineering can see failure information and maintenance status to implement corrective changes

Operations can see asset conditions in sufficient detail to improve asset utilization & performance

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Success is driven through a holistic approach to delivering and managing services that adapts to changing business priorities…

VISIBILITY CONTROL AUTOMATION See and understand

your business in real time

Transform and adapt while

limiting risks

Standardize best practices and achieve

greater efficiency

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Business Impact of Asset Management

Limited Resources

Compliance Framework

Maximizing Return on

Assets

Highest reliability

Lowest cost

Comply with regulations

Reduce labour costs

Improve planning & scheduling

Reduce Inventory

Increase availability & reliability

Able to manage

risk

Maximize output

Visibility – asset-based services

view

Retain knowledge & enhance operational

performance Add agility into

operations

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• Addresses asset management challenges for line of business

operations and IT • Consolidates point solutions for Asset and Service

Management into one logical suite of applications • Manage risk and compliance • Includes enhanced Workflow

• Event Driven • Context-based • Escalation Manager

• Provides Service Management capabilities for • Asset Owners • Asset Managers • Service Providers

• Next generation J2EE Technology Platform • Support ITIL processes • Service Oriented Architecture (SOA)

IBM’s Asset Management Solution: Maximo

MAXIMO ASSET MANAGEMENT

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Easy Customer Configuration Capabilities

Packaged ERP Integration

Role-based User Interface

Business Process Configuration

Database

CECOM AMCOM

Site 1

Corpus C

hristie

Site 4

Tobyhanna

TACOM

Red R

iver

Site

Multi/Site – Multi/Org Data Segmentation

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IBM Maximo Asset Management; a deeper look

Performance Management – EAM KPI’s Workflow – Event Driven, Escalation Manager

Service Oriented Architecture Platform Advanced Analytics

Manage Physical Assets – Core EAM Business Processes

Asset Management

Work Management

Materials Management

Purchasing Contract Management

Service Management

Locations Repair Facilities Asset Asset Templates Failure Codes Linear Assets Visual Control Condition Monitoring Meters Meter Groups

Request for Quotation Receiving Receiving Inspections Shipment Receiving Purchase Requisitions Invoices Invoice Reversals Purchase Orders Revisioning Receipt Tolerance Desktop Requisitions

Item Master Storerooms Inventory Inventory Usage LIFO/FIFO Costing Consignment Transfer via Shipment Default Costing Condition Codes Stocked Tools Service Items

Job Plans Revisioning Routes Service Requests Work Order Tracking Assignment Tab Hard/Soft Reservations Repair Facilities Safety Quick Reporting Labor/Crafts Tools Preventive Maintenance PM Forecasting Master PM

Purchase Contracts Master Contracts Warranty Contracts Lease/Rental Contracts Labor Rate Contracts Premium Pay Rates Payment Schedules

Service Groups SLA Management Change Management Incidents Problems Changes Releases Solutions

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Asset Management

Work Management

Materials Management

Purchasing Contract Management

Service Management

Example – Register Assets

Performance Management – EAM KPI’s

Workflow – Event Driven, Escalation Manager

Service Oriented Architecture Platform

Advanced Analytics

Manage Physical Assets – Core EAM Business Processes

Locations Repair Facilities Asset Asset Templates Failure Codes Linear Assets Visual Control Condition Monitoring Meters Meter Groups

Request for Quotation Receiving Receiving Inspections Shipment Receiving Purchase Requisitions Invoices Invoice Reversals Purchase Orders Revisioning Receipt Tolerance Desktop Requisitions

Item Master Storerooms Inventory Inventory Usage LIFO/FIFO Costing Consignment Transfer via Shipment Default Costing Condition Codes Stocked Tools Service Items

Job Plans Revisioning Routes Service Requests Work Order Tracking Assignment Tab Hard/Soft Reservations Repair Facilities Safety Quick Reporting Labor/Crafts Tools Preventive Maintenance PM Forecasting Master PM Assignment Manager

Purchase Contracts Master Contracts Warranty Contracts Lease/Rental Contracts Labor Rate Contracts Premium Pay Rates Payment Schedules

Service Groups SLA Management Change Management Incidents Problems Changes Releases Solutions

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• Powerful Integration Framework – Native, message based XML integration

• Compatible with current industry standards (OAG, WSI)

• Designed to fit centralized EAI strategy • Exposed as Web Services

– “Loosely Coupled“ - supports Platform evolution • communication protocols, & business process • changes

– Out-of-the-box “productized” integration • ERP- Oracle & SAP • E-Commerce – OCS

Maximo Integration Platform

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Asset performance management is much more than just an EAM application

Metering Sensing

Real Time Data Integration

Real Time + Historical Data

Data Modeling + Analytics

Visualization + Decisions

Wor

k res

ults,

Actio

ns an

d Outc

ome r

eview

s Fe

edba

ck, p

ossib

le pr

oced

ure o

r plan

upda

tes

Feedback to user and data source; Incentives and actions to change behavior

Automated Condition Based Maintenance

Work Execution

• Real-time monitoring of data

• Detection of issues within the Plant • Predictive models

• Anticipate and circumvent outages

• Automate and optimize processes and improved decision support

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Leveraging investment in Operational Systems

– SCADA • Operational statistics • Power usage • Load Management

– DCS • Remote Assets • Intelligent Componentry

– Real Time Operations & Events • OsiSoft • Event Capture Systems • PLC Systems

– Integration to other Business Applications

• Financial • Spatial • Document Management

Maximo

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Visibility Control Automation

Smart Assets Enable Innovation

Streamline processes & accelerate growth

Reduce asset related service outages with proactive practices Automate workflows to enhance operational efficiencies Help IT and Operations work together to support IT-enabled assets.

Improve service quality to achieve high customer

retention See what you have, where it is, who is using it and what it costs Contextual role based views with KPIs Optimize business decisions with accurate and timely information

Maximize return on assets & reduce risk

Control and reduce TCO of asset infrastructure throughout the lifecycle Mitigate regulatory environmental and safety compliance risk Increase efficiency of workforce while capturing knowledge

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Questions?

Thank you