maybank - hdu customer journey
TRANSCRIPT
![Page 1: Maybank - HDU customer journey](https://reader030.vdocuments.net/reader030/viewer/2022020916/61a76240df9d62069c119536/html5/thumbnails/1.jpg)
Halodoc User Guideline Maybank
![Page 2: Maybank - HDU customer journey](https://reader030.vdocuments.net/reader030/viewer/2022020916/61a76240df9d62069c119536/html5/thumbnails/2.jpg)
Download & Complete your Profile
1. Download Halodoc
2. Click Handphone
Number
3. Input Handphone
Number
4. Input OTP Number
6. Complete Your Profile
5. Click Profile
![Page 3: Maybank - HDU customer journey](https://reader030.vdocuments.net/reader030/viewer/2022020916/61a76240df9d62069c119536/html5/thumbnails/3.jpg)
Linked Your Halodoc Subscription
1. Click Profil 2. Click Link your Insurance
3. Click From Corporate
5. Input Unique Code then click Validate
4. Click Maybank
![Page 4: Maybank - HDU customer journey](https://reader030.vdocuments.net/reader030/viewer/2022020916/61a76240df9d62069c119536/html5/thumbnails/4.jpg)
4. Request chat Check Coverage
1. Click Chat with a Doctor
2. Choose DoctorsGeneral Practitioner
or Specialist
3. Check on Doctor Profile
5. You’re ready to chat with a doctor
![Page 5: Maybank - HDU customer journey](https://reader030.vdocuments.net/reader030/viewer/2022020916/61a76240df9d62069c119536/html5/thumbnails/5.jpg)
1. Get Doctor’s Note & Click on Medicine Recommendation after
Consultation
2. Processing your orders 3. Medicine is in your cart. Non-medical prescribed will be
charged to users
4. Your Medicine is covered by Maybank