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Mayfair Care Centre News January 1, 2020

Volume 2, Issue 1

Mayfair Care Centre successfully completed the Certificate of

Recognition (COR) Maintenance audit for our Occupational

Health and Safety Management System. This internal audit was

conducted by our internal auditor using the Alberta Association

of Safety Partnerships protocol and was conducted from Octo-

ber 21-28 2019. The purpose of the audit is to ensure workers,

including contractors, at every level are familiar with the re-

quirements of Alberta Human Resources and Employment Oc-

cupational Health and Safety Legislation as it relates to their

work processes. We are happy to report we achieved an overall

score of 99%. Mayfair Care Centre continues to promote a cul-

ture of safety for our residents, staff, contractors and visitors.

INSIDE THIS ISSUE

Hospitality ........ … 2 - 3 Nursing .. .................. 4 Dietitian ..................... 5 Recreation..... .........6 - 9

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Hospitality

HAPPY NEW YEAR!

The Hospitality department is busy working on some initiatives for 2020.

These include a mild renovation of Mayfair, thorough and regular room audits of

our resident spaces and better use of technology by our staff.

Did you know? Mayfair welcomes families to utilize our spaces for gatherings,

celebrations and such. Please contact Stuart or Tracey if you wish to book a room.

Space is available on a first come first served basis. If an area is already in use we

will do our best to offer alternatives.

PRIVATE ROOM REQUEST

Our office receives a lot of requests to understand the process of moving into

a private room for their loved ones. All residents who arrive to Mayfair do so in-

to a semi-private space. They are also added to our waitlist for a private room.

Each unit has only a few of these. As they are occupied it requires them to be

available. Once they are available the list will be consulted based on the current

area your loved one lives in. Our Nursing Management group and Hospitality

then look at the suitability of a particular resident (next on the list based on their

arrival date) for being in a private room considering their medical needs, sociali-

zation/ isolation and risk management factors. Once these have been verified and

ok’d an offer will be made to the resident and their primary contact. Please note,

semi-private spaces, even with only one person living in it cannot be converted to

a “private” room.

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WATER BREAKS

During the extreme cold we managed to get away with minimal issues to our systems.

We did have a few pipes freeze which have since thawed and returned to normal ser-

vice. The thaw that followed caused some burst pipes in Heritage unit. No resident

room was affected and the staff on duty and on-call managed the situation well.

We will continue to assess the mechanics and have experts coming in this week to re-

view. There may be some further work needed to fully repair the area in question. We

thank you in advance for your patience and support. If you notice anything unusual

when visiting please report it immediately to the Nurse on duty.

Hospitality continued...

CLOTHING AND PERSONAL BELONGINGS

All clothing for our residents must be labelled even if family are responsible for laun-

dry. This ensures items return back to the correct resident in the instance where it ends

up in our system. This can occur if an item becomes heavily soiled and is unable to be

left in the room. Labels are created and applied in-house. Please bring all new items to

the Unit Nurse or directly to the Hospitality Office to be taken care of.

As a reminder Mayfair Care Centre is not an insurer of any personal items. These in-

clude Hearing aids, Dentures, eye glasses etc. Residents or their loved ones may organ-

ize for these items to be insured privately to cover costs associated with loss, damage or

replacement. Please seek further information from Stuart.

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Nutrition By: Jaspreet Singh, Registered Dietitian

Nutrition at any life stage can be complicated…even more so as we age. Many factors can contribute

to poor nutrition in the elderly. Some of these factors include:

Dementia or other cognitive problems

Change/ loss of appetite

Physical challenges-chewing/ swallowing problems

Helping our resident’s manage their nutrition provides benefits such as:

Improved immune function

Improved energy levels

Better overall health

By encouraging nutritional intake throughout the day we aim to meet our resident’s nutri-

tional needs while also providing them with the enjoyment food brings! A variety of snacks

and beverages are always available. Do not hesitate to see the unit nurse if would like to

have something to offer to your loved ones when visiting.

Additionally, please feel free to join your loved one to share a meal together. Meals can be

purchased for a small cost. Eating together is an important part of meal enjoyment and sat-

isfaction!

OUR NEW HEAD COOK

Drop by and meet our new head cook, Carol Crawford.

Carol has been head cook at Glamorgan Care Centre since

March 07, 2012 and we recently welcomed Carol to her new

role as head cook at Mayfair Care Centre. Carol is available

to meet with family with any questions/ suggestions about

our menu, stop by her office in the dining room and say

hello!

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NURSING

Flu Vaccine Initiated on November 1, 2019

for residents, staff, volunteers

and other, still ongoing and is

available at Nurses Office.

Resident Compliance – 93%

Staff Compliance— 96%

Getting the influenza

vaccine ("a flu shot") is

the best way to protect

yourself against getting

influenza

Hand Hygiene

Hand hygiene is the single most important factor in preventing infection and

the spread of communicable diseases.

Wash hands: remember to do it, do it often and do it properly. If you are un-

sure if you need to wash your hands –wash your hands.

RIVA Resident Care

Manager

THE NURSING CARE TEAM Feel free to reach out to them. They will be happy to answer any

questions you might have.

(Nurses Office is located in Heritage Wing, first door on your right)

CHRISTIE Clinical Lead

CHERYL Care Coordinator

The Continuing Care Health Service Standards

(CCHSS) Audit was conducted at Mayfair Care Cen-

tre on October 2 and 3, 2019. The Audit process has

been successfully concluded on January 20, 2020 and

the Action Plan has been completed. Travois Mayfair Care Centre has been deemed compliant

to the Continuing Care Health Service Standards, and is highly dedicated to constantly provid-

ing safe and quality care and services.

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Recreation Upcoming New Year Events at Mayfair Care Centre:

DEPARTMENT UPDATES:

Our new Recreational Therapist:

Our department welcomed our newest therapist Kennedy. She will

be full- time Monday- Friday. Kennedy is quirky, kind, and friendly.

She’s excited to be at Mayfair and eager to get to know the residents

and their families.

Outings:

Outings are esteemed and valued by all of Mayfair residents. It gives them the chance to

leave the facility and connect with their community and its members. 2020 will be a great

year with brand new outing opportunities and adventure. Please see the recreation team

for detailed information.

FEBRUARY IS THERAPEUTIC RECREATION MONTH!

The recreation department will be celebrating for the whole month of February TR month.

This month has been designated to appreciate and bring awareness to leisure and recrea-

tion and to provide residents, family, and staff

more knowledge on how we contribute our resi-

dents well-being. We will be providing in-

services to al staff starting mid- February, we

will be involving our residents in our celebra-

tion, and finally to end the month we will be

having a special event.

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ONGOING INITIATIVES

Resident and Family Council:

Resident and family council is a vital and essential aspect of our facility vision which is to es-

tablish a safe and supportive environment that facilitates residents and/or staff developing

trusting relationships and to encourage self-expression, personal choice and open communi-

cation. We meet together every last Monday of each month to discuss and identify resident

concerns, develop suggestions on improving services, or to resolve differences in resident’s

home. We encourage and welcome family members to attend as this directly affects their

loved one and the environment they are residing in.

Upcoming programs for the New Year:

Our department strives to ensure that our programs we provide our residents are evidence-

based, innovative, and fun. We are constantly developing new programs and revising cur-

rent programs to ensure they are fresh and up-to-date. Here is a list of new programs our

department is currently working on for the New Year: (see recreation for more information)

Cognitive Behavioural Therapy

Time Slips

Montessori

Cycling Without Age

Volunteer Appreciation Week in April

Recreation continued...

Companionship Program:

This program offers our residents the opportunity to engage with

a companion on a more personal and one to one level. Compan-

ionships offers dedicated time to a resident, structured one to one

programming, and the opportunity for a resident to connect with

someone and build a positive healthy relationship for the better-

ment of their quality of life.

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UPCOMING NEW YEAR SPECIAL EVENTS:

(Be sure to check out our full, detailed calendar available online at Mayfair Care Centre’s web-

site.)

Therapeutic Recreation Month in February

Valentine’s Day in February

St. Patrick’s Day in March

Easter in April

Mother’s Day in May

Father’s Day in June

Mayfair and Glamorgan Run, Walk, &

Roll Fundraiser Event in June: Travois

Holdings care facilities are joining togeth-

er again for our 2nd annual fundraising

event. Last year we saw great success and

we are ready to do it again for 2020, bigger

and better. Last year we raised $2000.00

and had 35 participants and 5 residents

from our facilities out on the Glenmore

Reservoir path running, walking, and

wheeling. Please look forward to this up-

coming event. Recreation will keep resi-

dents, family, and staff updated with in-

formation in the upcoming months. For-

mal invitations and posters coming soon!

Recreation continued...

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Recreation continued...

VOLUNTEER OPPORTUNTIES AT MAYFAIR CARE CENTRE

Looking for a rewarding and meaningful volunteer experience?

Mayfair Care Centre may be the place for you!

Our intent at Mayfair Care Centre is to assure you of our deep appre-

ciation for your services and to indicate our commitment to do the

very best we can to make your volunteer experience with us a pro-

ductive and a rewarding one. At Mayfair we treat our volunteers as

equal partners with the facility staff, jointly responsible for the accom-

plishment of the facility mission. If this sounds like the place for you

please download our online application form and submit to our facili-

ty or email to kdewald@mayfaircarecentre.com. We look forward to

working with you!

HAPPY VOLUNTEERING!