MAYANK YADAV

Contact: +91-7387076355 ~ E-Mail: mayanky1@gmail.comAddress: Wing F, Flat No-404, Pioneer Woods, Wanadongri (Hingna), Nagpur, Maharastra, IndiaLanguages Known: English, Hindi

JOB OBJECTIVE

Seeking middle to senior level assignments in HR Operations, Training and Talent Acquisition with an organization of high repute preferably in Service Industry.

PROFILE SUMMARY

o High calibre in creating, developing & executing innovative HR plans & strategies together with designing, consolidating & improving organizational processes & revenue. Competent to work within and through the teams while ensuring a customer-oriented service approach.

o Extremely well presented and of smart appearance with good interpersonal skills. Ability to remain calm and methodical in stressful situations.

o Dexterity in structuring and implementing innovative HR/Administrative policies & procedures to generate undivided commitment and dedication among personnel dept at devising Administrative systems/procedures and handling the whole gamut of functions pertaining to C&B, Manpower Planning, Recruitment, Training and Development for Sales & other departments.

o Leading Strategic planning for Business requirements and forecasting across Operations and Support Services.

o Have good expertise on below mention training programs:

a.) Behavior Training Moduleb.) Process Training Modulec.) Sales Training Moduled.) Product Training Modulee.) Soft Skill Module etc

o Implementing cost effective Manpower Planning and Recruitment Process, ensuring optimization of resources for all functions.

o Possess personal traits of punctuality, perseverance and diligence; exceptional communication, analytical and co-ordination skills; ability to use sound decision-making skills and effectively perform in a self-directed work environment.

o Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks, whilst simultaneously managing the diverse range of function from multiple sources.

o Motivated and goal driven with a strong work ethics, continuously striving for improvement; expertise in the aspects of Corporate Communications, Public Relations.

o Ability to work in TAT situations while setting up Startup Business.

ORGANISATIONAL EXPERIENCE

22April 2015 to till date working with Premier Engineers at Boeing MRO,Mihan SEZ Nagpur, Looking after MRO and Air India responsibilities as Manager HR & Facility Operations

Manpower Planning and Recruitment:

- Ensure manpower planning exercise is in line with the business goals of the company- Responsible for developing a cost effective manpower planning chart ensuring optimization of resources for all functions.- Conceptualize, create and ensure implementation of recruitment strategy, to launch new initiatives to help in easy and cost effective sourcing; to analyze competitors & their activities.- Manage manpower cost vis a vis profitability of the company, ensure most competitive resources are attracted in the budgeted cost

Succession Planning Management :

- Design and develop succession planning for a seamless transition of the company's leadership from generation to generation.- Proactively ensure development of second line leaders and empowerment, transparency in operations. 

Employee Retention and Attrition Management 

- Design proactive retention strategies; ensure attrition for top talent is at the minimum.- Review retention policies timely and ensure implementation at all locations. - Guide and manage the overall attrition and ensure strategies for retention are implemented in all functions and locations.- Develop best practices approach for minimizing employee turnover at all locations.

Change Management :

- Strategize, direct and ensure timely and correct implementation of new policies and procedures which are in line with the business goals- Provide leadership, strategic direction and establish guidance for the administration of HR, benefits, and payroll- Define HR business system-dependent schedules procedures Payroll, HR, Benefits, including holiday schedules etc- Develop open and transparent communication channels in the organization and ensure translation of policies and procedures to the last level

People Management :

- Responsible for proactive communication with senior management on the performance of personnel and development of a reward structure.- Responsible for obtaining Senior Management Team approval and funding for proposed strategies and plans and welfare projects.- Create an empowered and enjoyable workplace, and performance based culture , stay abreast with the latest in human resources globally and implementing the best people management practices- Responsible for critical interfacing internally with all departments and functions.

Industrial Relations Management:

- Develop processes which ensure compliance at all legislative and local governing agencies- Handling Local Authorities and Politicians - Ensure all legal proceedings are completed for court cases related to employee grievances timely.- Respond to and resolve difficult and sensitive employee inquiries and complaints. - Plan, direct, coordinate, through subordinate level managers, the department's work plan; assign projects and responsibilities; review and evaluate work methods and procedures; meet with management staff to identify and resolve problems. - Explain, justify and defend department programs, policies and activities; negotiate and resolve sensitive and controversial issues. - Design and develop training and development function, ensure training strategy is being implemented by training manager effectively. - Oversee and participate in the development and administration of the department annual budget; approve the forecast of funds needed for staffing, equipment, materials and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary.- Ensure that all functions within Human Resources function is delivering service at excellent customer service levels

Training & Development:

- Preparing Budget for Inbound and Outbound training - Work closely with every department for training need analysis- Preparing calendars for training

- Arranging Trainers for trainings - Looking after Safety and Security training arrangements

Compensation & Benefits: -To design and develop employee friendly, fair and equitable compensation policies. - Overview compensation and benefits function, including developing and implementing appropriate compensation and reward strategies, conducting external benchmarking exercises, recommending relevant changes to the Compensation policies and practices, and administration of compensation benefits.- Constantly evaluate the effectiveness of overall compensation as also various incentive, R&R and retention plans and modify wherever necessary.

Facility Management:

- Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies- Working closely with Air India officials to understand Facility Management according to the Sop’s- Preparing Daily, Weekly and Monthly MIS reports- Keeping all the records ready for Audits- Project management and supervising and coordinating work of contractors- Plans, coordinates and administers the day-to-day maintenance activities of MRO facilities and airfield- Oversees a facilities and airfield inspection program to ensure the proper maintenance of all MRO facilities, roads, grounds, equipment and navigational aids, and Hangar’s- Develops and administers a preventive maintenance program for all MRO facilities and equipment.- Develops and implements a schedule for all preventive maintenance activities.- Develops and administers a supervisory program for all maintenance activities in the MRO- Schedules maintenance work force to ensure the utmost level of cleanliness, safety and operable condition of all MRO facilities and equipment.- Ensures MRO’s maintenance work force is properly trained and certified to properly maintain MRO and airfield facilities and grounds.- Evaluates, supervises and makes work assignments for all MRO maintenance work force- Develops and administers an asset management program for all MRO facilities and equipment.- Plans, coordinates and develops an annual maintenance and facilities budget- Compiles periodic maintenance and facility budget reporting as requested- Administers the MRO’s maintenance and facilities purchasing program and maintains inventory control of all MRO assets.  Ensures purchases are made in accordance with MRO and Air India budget guidelines- Coordinates any construction and/or maintenance work being performed by tenants and contractors to ensure compliance with State and local requirements- Coordinates with other departments for maintenance required at the MRO

21June2010 to 21Apr2015, Looking for PAN India Operations in Esms India Group as Head-Recruitment & Training, Nagpur

- Heading Recruitment Vertical of almost 1000 plus employees.- Responsible for PMS of every vertical - Provided effective leadership workforce for the company financial excisions.- Improved the operational systems, policies and plans for effective running of the Organization. - Oversaw all financial planning, management and policies.- Expertise in Campus & Bulk Hiring- Expertise in Bottom to Top level Hiring’s following given TAT- Managed the annual HR budgets created & MIS of the Organization business operations.- Developed strategic planning for smooth HR operations.- Maximizing work force opportunities.- Holding meetings and setting targets for individual & whole team- Monitored call centre HR operations and ensured high quality of services. - Successfully lead a team of well groomed trainers & Talent acquisition professionals and achieved the set goals.- Responsible for training, hiring and supervising call centre employees.

- Developed various team objectives and policies and ensured optimal level of customer services. - Maintained knowledge on all policies and procedures of Organisation. - Training & development of employees & formulation of policy & procedures.

22Mar10 to 20June2010, BIL Group (Bhatia International ltd.), As Manager (P&A) in Chandrapur Branch

- Talent Accusation- Employee Engagement- Payroll Processing- Statutory Compliances- Training & IR related activities including Unions & local politicians.

21Nov05 to 07Mar2010, Jet Airways India Ltd, As Sr.Executive at Nagpur Airport.

- Airport & City Operations- Talent Acquisition - Resolving Administrative Issues - Customer Relationship- Leave & Attendance Management- Performance Management - Handling of Contract Labours & local politicians

Nov 2003 to july2005, Indira Gandhi Institute of Aeronautics, As Administrator & Trainer for Cabin Crew & Hospitality at Bhopal

My responsibilities were to Guide and teach the students the finer aspects of aviation intrinsic details in the field of Aviation Hospitality and Services.

IT SKILLS

Certificate of Software Education. Certificate in Computer Application.

EDUCATION

MBA from National Institute of Management (Distance Learning) from Nagpur in MARKETING & HR Bachelor of Commerce (Barkatullah University, Bhopal).

ACHIEVEMENTS AND CERTIFICATES

Chance to visit Philippines and Malaysia by FICCI Successfully Implemented policies & procedures of BPO vertical in Esource India for IB/OB.Heading 900 plus seater Reliance communication project Successfully started & Implemented Training Vertical in Esms IndiaSuccessfully added & Implemented EPC vertical in Esource India.Certificate in Avsec Refresher by JET AIRWAYSCertificate in Customer Service Excellence by JET AIRWAYS.Certificate in Telephone Etiquettes by JET AIRWAYS.Certificate in Basic Airport Handling by JET AIRWAYS. Certificate in AVSEC by BCAS.Certificate in Screeners by BCAS.Certificate in Reservation & Ticketing by JET AIRWAYS.Certificate in Check-In by JET AIRWAYS.Certificate of National Scouts and Guides.National Social Services.Certificate in Football at District level.

Mayank Y