mccoy resume

Caren McCoy 8101 Shin Oak Dr #15235, Live Oak, TX 781233 (210) 473-2282 [email protected] OBJECTIVE: To obtain a career developing my skills and delivering quality versatile work. WORK EXPERIENCE Nationwide Tank and Pipe LLC, 3567 IH 35 South New Braunfels TX May 2014 - Current Transportation Manager & Quality Control: Shipping, Customer Service, Multi – Line Phones, P&L, DOT Compliance, DOT Certified, IFTA, IRP, FMCSA Compliance, Transportation and Fleet Management, Inventory, Maintenance and Records for Fleet and Drivers Logs, Safety, Permitting, SAP, Dispatching, Scheduling and Tracking Deliveries, Projection and Build Schedule, Clerical - Microsoft, Excel, Outlook, Assistant to VP Sales and VP OP C.J. Hood communications 6635 Toper Parkway San Antonio, Texas March 2011 – May 2014 Administration; AR, P&L, Collection, Expense reports of employees and owner, Clerical, Multi- phone line, 811 Locates and Emergency Locates. Maintain records and organization. Assistance with payroll. Dispatching, Scheduling, Maintenance logs Brinker International, Inc., Schertz, Texas. January 2006 -March 2013 Assistant Manager/ Server: Delivering quality customer service. Training new employees. Managing 15 or more employees. Resolving guest complaints. Handling cash and loss prevention. Upselling. A to Z Pawn. Converse, Texas. August 2007 – January 2009. Pawn Broker: Retail Sales and Management. Buying and selling new and used merchandise. Managing inventory. Maintaining organization and records. Management of store. Ensuring gun safety and background checks. Handling cash and loss prevention. Call Center Solutions. Tyler, Texas. August 2003 – January 2006. Manager: Telecommunications Services, Managing of 15-25, assist Payroll, AR, P&L, Inbound calls, Outbound calling, Confirming leads, Resolving client disputes, Quality assurance, Tyler Junior College. Tyler, Texas. August 2003 – January 2006. Transcripts Office Assistant: Customer Service. Delivering quality customer service, Handling incoming and outgoing calls, Organizing student files (current and former), Handling cash, Preparing purchases, Use of Excel and multi-line phone system. EDUCATION High School or Equivalent GED, 2000. Tyler, Texas. Some college coursework completed(36 hrs), 2003-2006. Tyler Junior College. 3.46 GPA Areas of study: Psychology, criminal justice, licensed chemical dependency counseling. HONORS & AWARDS National Honor Society Phi Theta Kappa References available upon request.

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Caren McCoy 8101 Shin Oak Dr #15235, Live Oak, TX 781233 (210) 473-2282 [email protected]

OBJECTIVE: To obtain a career developing my skills and delivering quality versatile work.

WORK EXPERIENCE

Nationwide Tank and Pipe LLC, 3567 IH 35 South New Braunfels TX May 2014 - Current

Transportation Manager & Quality Control: Shipping, Customer Service, Multi – Line Phones,

P&L, DOT Compliance, DOT Certified, IFTA, IRP, FMCSA Compliance, Transportation and

Fleet Management, Inventory, Maintenance and Records for Fleet and Drivers Logs, Safety,

Permitting, SAP, Dispatching, Scheduling and Tracking Deliveries, Projection and Build

Schedule, Clerical - Microsoft, Excel, Outlook, Assistant to VP Sales and VP OP

C.J. Hood communications 6635 Toper Parkway San Antonio, Texas March 2011 – May 2014

Administration; AR, P&L, Collection, Expense reports of employees and owner, Clerical, Multi-

phone line, 811 Locates and Emergency Locates. Maintain records and organization. Assistance

with payroll. Dispatching, Scheduling, Maintenance logs

Brinker International, Inc., Schertz, Texas. January 2006 -March 2013

Assistant Manager/ Server: Delivering quality customer service. Training new employees.

Managing 15 or more employees. Resolving guest complaints. Handling cash and loss

prevention. Upselling. A to Z Pawn. Converse, Texas. August 2007 – January 2009.

Pawn Broker: Retail Sales and Management. Buying and selling new and used merchandise.

Managing inventory. Maintaining organization and records. Management of store. Ensuring gun

safety and background checks. Handling cash and loss prevention. Call Center Solutions. Tyler, Texas. August 2003 – January 2006.

Manager: Telecommunications Services, Managing of 15-25, assist Payroll, AR, P&L, Inbound

calls, Outbound calling, Confirming leads, Resolving client disputes, Quality assurance, Tyler Junior College. Tyler, Texas. August 2003 – January 2006.

Transcripts Office Assistant: Customer Service. Delivering quality customer service, Handling

incoming and outgoing calls, Organizing student files (current and former), Handling cash,

Preparing purchases, Use of Excel and multi-line phone system.

EDUCATION

High School or Equivalent GED, 2000. Tyler, Texas.

Some college coursework completed(36 hrs), 2003-2006. Tyler Junior College. 3.46 GPA

Areas of study: Psychology, criminal justice, licensed chemical dependency counseling.

HONORS & AWARDS

National Honor Society

Phi Theta Kappa

References available upon request.

mailto:[email protected]