mclary management mobility management mtap phoenix, az december 3, 2009 james j mclary mclary...

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MCLARY MANAGEMENT Mobility Management MTAP PHOENIX, AZ December 3, 2009 James J McLary McLary Management

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MCLARY MANAGEMENT

Mobility Management

MTAP PHOENIX, AZ

December 3, 2009James J McLary

McLary Management

MCLARY MANAGEMENT

SAFETEA - LUSAFETEA - LU

Coordinated Planning

Mobility Management 80/20

Federal matching

MCLARY MANAGEMENT

The VisionThe Vision

Enhancing customer access to transportation services through partnerships and collaboration

Disaggregated service delivery

Integration of transportation and Land use

FOCUS ON THE CUSTOMER

MCLARY MANAGEMENT

The Mobility Management ConceptThe Mobility Management Concept

Service Management & Development

Vehicles

Movement of People

System Development & Management

Land use

− TOD, Livable communities

− Green

MCLARY MANAGEMENT

Service Management & Service Management & DevelopmentDevelopment

BUS, DR, TAXI, HUMAN SERVICE, TRAVEL

TRAINING, BICYCLES,, VOLUNTEER,

SIDEWALKS, FLEX CARS, RIDESHARING,

RIDEBANKS,

SINGLE OCCUPANT AUTOMOBILE

RAIL

MCLARY MANAGEMENT

System Development & System Development & ManagementManagement

Planning Transportation - Regional Land Use – Livable

Communities TOD

Demand Management HOV/HOT Congestion Pricing Regulatory Barriers Telecommuting, Flex hours

MCLARY MANAGEMENT

United We RideUnited We Ride

•Coordinated Human Service Planning

•BORPSAT

•Executive Order

•CCAM Policies

•MSAA Technology

MCLARY MANAGEMENT

Coordinating Council on Access and Coordinating Council on Access and MobilityMobility

Transportation Health and Human Services

Education Labor

Agriculture Interior

Social Security Administration Housing and Urban Development

Justice Veterans Affairs

National Council on Disability

MCLARY MANAGEMENT

Non-Federal Association ActionsNon-Federal Association Actions

APTA

CTAA

TLPA

NRC

Advocacy Organizations – CIL PVA

Easter Seals PA/NCST

MCLARY MANAGEMENT

Family of ServicesFamily of Services

Public Transit

Bus/Rail

ADA

Route Deviation

Service Routes

Demand Response

MCLARY MANAGEMENT

About Slugging and Slug Lines

Slugging is a term used to describe a unique form of commuting found in the Washington, DC area. I t has thousands of vehicles at its disposal, moves thousands of commuters daily, and the best part, it’s FREE! Not only is it free, but it gets people to and from work faster than the typical bus, metro, or train. I t's unique because it is not a government sponsored commuter program, but one created out of ingenuity from local citizens to solve commuter problems.

See About Slugging

Slug Lines In the DC and Virginia Area

There are dozens of slug lines to help you get into the DC area.

Morning Slug Lines into the city Afternoon lines out of the city

Family of Services (cont.)Family of Services (cont.) Taxis

Hourly Rental Cars

Ridesharing/Carpooling

Slugging - Instant carpools

Guaranteed Ride Home

Transportation Management Associations

Volunteer Programs

MCLARY MANAGEMENT

Non-Traditional AspectsNon-Traditional Aspects

ITN – Ride bank

Travel Banks

Travel Navigators

Tele-commuting

Tele-commuting Centers

MCLARY MANAGEMENT

TechnologyTechnology

Automatic Vehicle Location - GPS

Electronic Fare Collection/Payment

Scheduling and Dispatch/ MDT / MDT

Transit Security

Transit/Fleet Management

Traveler Information - Google

MCLARY MANAGEMENT

Where is it working?Where is it working? Maricopa County, AZ

Buffalo, NY

Lower Savannah COG

Wisconsin

Florida State

MCLARY MANAGEMENT

Maricopa County, AZMaricopa County, AZ

Mobility in the broadest sense

Not just transportation, all aspects of mobility

Coordination is just a piece

25 recommendations

MCLARY MANAGEMENT

Buffalo, NYBuffalo, NY

Private-for-profit

2 counties

Maintenance

Training

Medicaid

Brokerage I & R – Developing Software

MCLARY MANAGEMENT

Lower Savannah COGLower Savannah COG Six Rural Counties

2 Mobility Managers

Sharing Vehicles >300

Medicaid System’s Transformation Site & MSAA Site

Central Clearing House

I & R (Information and Referral)

Contracting for Services - 5310

MCLARY MANAGEMENT

State of WisconsinState of Wisconsin

Used 5317, 5316, and STRAP to fund 29 mobility managers in 2008

− In 2009, they had 48 MM

People located in CIL, CAP, Aging Offices, Counties, transit agencies, etc.

Local decisions

All types of programs - car sales and repair, car pooling, volunteers, vouchers, travel training

WisDOT support, training, Google site

MCLARY MANAGEMENT

Florida StateFlorida State

Statutory Chapter 427

LCB/CTC

All 67 Counties Participate

Seven State Agencies

7 Members at Large (e.g., citizens, private for-profit)

MCLARY MANAGEMENT

ChallengesChallenges “I believe that one of the most important things we

as industry leaders must do is to ask ourselves: “What business are we in?” For example, private passenger railroads like the Pennsylvania and New York Central, among the most powerful business a century ago, are now extinct. Why? Because they failed to adapt. They had what I call “marketing myopia.” They viewed themselves as being in the railroad business instead of the people business. Don’t think mode…think people!”[1]

[1] James Simpson, Community Transportation, Fall 2006, Washington DC 20005, page 24

MCLARY MANAGEMENT

WHERE DO WE GO??WHERE DO WE GO??

HOW CAN WE IMPROVE MOBILTY IN OUR CITIES AND RURAL AREAS?