mdrem ppt edited

8/8/2019 MDREM Ppt Edited

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Name of Institution

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Scope of Shopping

Mall ManagementArrange & oversee all day-to-day operations of the property.Provide 2 4-hour emergency service.

Create and update a management plan.Train and supervise on-site staff.Disaster management.Operation and maintenance of HVAC systems.

Operation and maintenance of fire control,plumbing and water systems.Energy Management.


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Name of Institution

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Shopping mallManagement Services

Property managementBenchmarking

Vendor managementStrategic property planningStrategic Capital planning

Space Analysis/Building efficienciesProperty standards developmentBuilding infrastructure & systems


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Name of Institution

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Shopping mallManagement Services (continued)

Project managementMove management

Mail Room managementCafeteria managementSecurity management


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Name of Institution

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Areas of responsibilities of

Unit HeadMan ManagementAdministration

Tenant managementCinema operationsBuilding & infrastructure managementCustomer satisfactionMISLiaisoningRecruitment of property managers


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Name of Institution

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Areas of responsibilities of

Unit Head (continued)

House keeping Services.

Cleaning chemicalsSecurity ServicesFire ManagementParking ManagementBomb Threat ProceduresSecurity Parameters


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Name of Institution

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Finance

Budgets?

&why?


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Name of Institution

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Steps in Finance

2 .) Strategic Planning

3.) Business Plan Writing

4.) Strategies

5.) Income


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Name of Institution

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6.) Performance Management

7.) Managing Relationship


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Name of Institution

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HR POLICIES

Staff identity cardLeave

Staff CommunicationCorporate Policy StatementPunctuality

ConfidentialityEmployment


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Name of Institution

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Protection of SecrecyNon Competition

Termination of EmploymentOffice ProceduresSecurity Alarm codes

Access to Central Management OfficeArrears


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Name of Institution

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Job Description

of Unit HeadsAim of descriptionDifferent Unit Heads duties and responsibilities

1. Mall Manager (preferably Business/accounting/Marketing DegreeQualified with respective requirements)Mall staff managementMall operating systemsPractices, process and proceduresLeasing


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Name of InstitutionUnit Heads

continuedIncomeArrearsClient reportingOperationsLegal complianceIT

Internal reportingClient recommendationsLocal planning

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continued2 . Property/ Building services Manager (preferably civil service engineer)

3. Accounting Manager o Mall finance staff managemento Mall operating contractso Practices, processes and procedureso Management agreemento Leasing

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continuedo Incomeo Tenancy scheduleso Client reportingo Operationso Legacy complianceo Accuracy and quality controlo Internal reportingo Sales reporting

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continued4. Administration officer 5. Assistant Manager House Keeping6. Security Officer/ Assistant security officer 7. Fire Safety officer 8. Supervisor 9. Parking In charge10. Parking cashier 11. Parking supervisor 12 . Parking attendants

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Name of Institution

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Property / Building services Manager (preferably Civil Engineer Degree)

Finance Manager (Accounting Degree)Marketing Manager (Marketing Degree)Administration Officer

Assistant Managers House- KeepingDuties and Responsibilities.Security Officer/ Assistant Security Officer


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Name of Institution

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THANK YOU..

mdrem ppt edited

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