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Me, myself or us: w
individualists and collectivists
Abstract:
The work preferences and p
compared using an international dataset.
research (i.e., Americans and Australians as individualists and Japanese and S. Koreans
collectivists). Specifically, the results showed that individualists were less attached to their
current work situation (and more likely to move to a new job); collectivists indicated less
work/family conflict; individualists valued independent work m
deciding work time more; and, collectivists showed less inclination towards self
The implications of the results for international
Keywords: individualism, collectivism
Journal of International Business and Cultural Studies
Me, myself or us, Page
Me, myself or us: work preferences and predispositions of
individualists and collectivists
Mike Knudstrup
Florida Southern College
Larry Ross
Florida Southern College
eferences and predispositions of individualists and collectivists were
compared using an international dataset. Respondents were culturally classified based on
Australians as individualists and Japanese and S. Koreans
the results showed that individualists were less attached to their
current work situation (and more likely to move to a new job); collectivists indicated less
work/family conflict; individualists valued independent work more and collectivists valued
collectivists showed less inclination towards self-
for international managers are then discussed.
s: individualism, collectivism, cross-cultural studies, international management
Journal of International Business and Cultural Studies
Me, myself or us, Page 1
ork preferences and predispositions of
and collectivists were
d based on
Australians as individualists and Japanese and S. Koreans as
the results showed that individualists were less attached to their
current work situation (and more likely to move to a new job); collectivists indicated less
ore and collectivists valued
-enhancement.
management
INTRODUCTION
Individualism/collectivism
2007; Triandis 2001), has much influence within the work environment (Hofstede
understanding of this influence could help multinational organizations, their managers, and their
employees, to be more effective.
their perceptions, preferences, and predisposi
LITERATURE REVIEW
Individualism and collectivism
What distinguishes collectivists and individualists, and vice
of interest and debate (Bond, 1994; Brewer and Chen 2007; Oyserman et al., 2002, Zou
2009). Broadly speaking, individualists tend to put the needs and goals of self over those of their
ingroups, ingroups being groups such as family, friends, and coworkers (Hofstede 1997
et al., 1992). Collectivists, in contrast, tend to f
ingroups and to the context to which they belong than to themselves (Triandis,
This paper compares two individualistic countries, Australia and the United States (Hofstede,
1997), with two collectivistic countries, Japan and South Korea (Hofstede, 1997), on several
dimensions related to the construct of individualism/collectivism.
Commitment to self or organization
Because of their greater relative
encumbered by the strictures of the
are more transitory and fluid (Hofstede, 1997
doesn’t fit with their objectives, they feel freer to leave and seek a more desirable situation
(Hofstede, 1997). For individualists, the
meaning and effect as it does to a collectivist (
not in the individualists cultural programming
context, we might expect individualists
staying in their current work situation, as
H1: Individualists will display less attachment towards their current work situations than will
collectivists
Relative value of personal autonomy and self
Hofstede (1980) notes that individualists emphasize personal autonomy and self
fulfillment. Individualists are calculating in their group mem
costs outweigh the benefits (Kim, 1994)
that groups bind and mutually obligate the individual
Collectivists, thus, have a sense of duty to in
et al., 2002; Triandis 2001) and one of the primary
Journal of International Business and Cultural Studies
Me, myself or us, Page
ividualism/collectivism, an important cross-cultural dimension (Brewer & Chen,
2007; Triandis 2001), has much influence within the work environment (Hofstede
understanding of this influence could help multinational organizations, their managers, and their
This study will examine individualists and collectivists at work:
their perceptions, preferences, and predispositions.
What distinguishes collectivists and individualists, and vice-versa, has long been an issue
of interest and debate (Bond, 1994; Brewer and Chen 2007; Oyserman et al., 2002, Zou
2009). Broadly speaking, individualists tend to put the needs and goals of self over those of their
ingroups, ingroups being groups such as family, friends, and coworkers (Hofstede 1997
). Collectivists, in contrast, tend to feel obligated more to the needs and goals of their
ingroups and to the context to which they belong than to themselves (Triandis, 1989,
two individualistic countries, Australia and the United States (Hofstede,
llectivistic countries, Japan and South Korea (Hofstede, 1997), on several
dimensions related to the construct of individualism/collectivism.
Commitment to self or organization
greater relative emphasis on self over group, individualists are less
by the strictures of their groups (Hofstede, 1997; Triandis 2001); their associati
more transitory and fluid (Hofstede, 1997). When a given group or situational context
h their objectives, they feel freer to leave and seek a more desirable situation
). For individualists, then, the pull of the group doesn’t seem to
does to a collectivist (Yamaguchi et al., 1995 in Triandis
not in the individualists cultural programming, as such (Hofstede, 1997). Translating
individualists to have less commitment and predisposition towards
work situation, as hypothesis 1 (H1) notes:
Individualists will display less attachment towards their current work situations than will
Relative value of personal autonomy and self-fulfillment
(1980) notes that individualists emphasize personal autonomy and self
calculating in their group memberships, tending to leave
Kim, 1994). In contrast, underlying collectivism, “is
tually obligate the individual” (Oyserman et al., page 9,
have a sense of duty to ingroup members (Brewer & Chen, 2007;
) and one of the primary ingroups for collectivists is the family
Journal of International Business and Cultural Studies
Me, myself or us, Page 2
(Brewer & Chen,
2007; Triandis 2001), has much influence within the work environment (Hofstede 1997). An
understanding of this influence could help multinational organizations, their managers, and their
This study will examine individualists and collectivists at work:
versa, has long been an issue
of interest and debate (Bond, 1994; Brewer and Chen 2007; Oyserman et al., 2002, Zou et al.,
2009). Broadly speaking, individualists tend to put the needs and goals of self over those of their
ingroups, ingroups being groups such as family, friends, and coworkers (Hofstede 1997; Leung
eel obligated more to the needs and goals of their
1989, 2001).
two individualistic countries, Australia and the United States (Hofstede,
llectivistic countries, Japan and South Korea (Hofstede, 1997), on several
emphasis on self over group, individualists are less
heir associations
group or situational context
h their objectives, they feel freer to leave and seek a more desirable situation
doesn’t seem to have the same
Triandis, 2001): it is
Translating to a work
to have less commitment and predisposition towards
Individualists will display less attachment towards their current work situations than will
(1980) notes that individualists emphasize personal autonomy and self-
berships, tending to leave when the
“is the assumption
, 2002).
2007; Oyserman
for collectivists is the family
(Hofstede 1997; Lay et al., 1998).
home, we might expect the dual obligations of work and family to cause conflict for the
collectivist. In support of this, Peterson et al. (1995) in a 21
found that collectivism was positively related to role overload, “an individual’s lack of the
personal resources needed to fulfill commitments, obligations, or requirement
cannot, of course, be in two places at the same time
group and the family) at once.
Individualists, in comparison
their ingroup (Triandis 2001). This manifestation comes in
sayings or songs being one case in point
individualistic culture (Hofstede, 1980))
did it my way”. We might naturally expect the individualist’s
ingroup, then, to affect their workplace behavior and aspirations. Specifically, we might
presume that individualists would
relationships (such as family) more
might feel less qualms or conflict over the pursuit of work goals when they conflict with the
goals or needs of the family. Familial obligations,
Chen, 2007), do not have the same salience for the individualist as th
(Hofstede, 1997). When the individualist’s
him or her to be less concerned.
H2: Collectivists will perceive greater work/family conflict than will individualists
Preferences for independence
A core element of individualism is
et al., 2002). The individualist inherently wants
interests (Hofstede 1997; Kagitcibasi, 1994
context and more malleable to the
individualist sees “me”, the collectivist sees “us
willing to change his/her behavior to meet the requirements of t
express him- or herself independently
Although some have examined these cultural differences in terms of their workplace
manifestations (e.g., Hofstede (1980) and his IBM sample),
contexts outside of the workplace, such as students in
Leung et al., 1992; Leung & Bond, 1982
their assertions somewhat more tenuous
sample of mostly working adults. That being the ca
might expect individualists to prefer
natural consequence, we anticipate
H3: Individualists will display greater preference towards independent work arrangements than
will collectivists
Journal of International Business and Cultural Studies
Me, myself or us, Page
). In a modern society, where people generally work away from
home, we might expect the dual obligations of work and family to cause conflict for the
In support of this, Peterson et al. (1995) in a 21-nation study of middle managers
found that collectivism was positively related to role overload, “an individual’s lack of the
personal resources needed to fulfill commitments, obligations, or requirements (page 429)”.
course, be in two places at the same time or serve two different groups (i.e., the work
comparison, tend to emphasize their own prerogatives over those of
This manifestation comes in many shapes and sizes,
being one case in point. For example, in America (generally considered an
istic culture (Hofstede, 1980)) there are the popular phrases “Do your own thi
naturally expect the individualist’s greater emphasis on self
workplace behavior and aspirations. Specifically, we might
would value the pursuit of workplace success over their ingroup
more so than would collectivists. In particular, individualists
might feel less qualms or conflict over the pursuit of work goals when they conflict with the
amilial obligations, although important for all cultures (Brewer &
not have the same salience for the individualist as they do for the collectivist
the individualist’s work conflicts with his/her family, we might expect
him or her to be less concerned. This leads to hypothesis 2 (H2):
H2: Collectivists will perceive greater work/family conflict than will individualists
vidualism is the desire for a high level of independence
. The individualist inherently wants the freedom to make choices and pursue self
Kagitcibasi, 1994). The collectivist, in contrast, is more sensitive to
to the group’s interests (Triandis, 1989; Zou et al., 2009
individualist sees “me”, the collectivist sees “us” (Hofstede 1997). The collectivist
willing to change his/her behavior to meet the requirements of the situation and has less desire to
or herself independently (Zou et al., 2009).
Although some have examined these cultural differences in terms of their workplace
manifestations (e.g., Hofstede (1980) and his IBM sample), unfortunately, many have used
contexts outside of the workplace, such as students in a university setting (e.g., Dakhli, 2009
; Leung & Bond, 1982; Zou et al., 2009), which makes the applicability
sertions somewhat more tenuous. The current study benefits from a more applicable
s. That being the case, and considering the discussion
might expect individualists to prefer greater independence at work than would collectivists. As
anticipate the following hypothesis (H3) to hold:
Individualists will display greater preference towards independent work arrangements than
Journal of International Business and Cultural Studies
Me, myself or us, Page 3
In a modern society, where people generally work away from
home, we might expect the dual obligations of work and family to cause conflict for the
nation study of middle managers
found that collectivism was positively related to role overload, “an individual’s lack of the
s (page 429)”. One
or serve two different groups (i.e., the work
their own prerogatives over those of
many shapes and sizes, popular
. For example, in America (generally considered an
“Do your own thing” or “I
mphasis on self over the
workplace behavior and aspirations. Specifically, we might
over their ingroup
individualists
might feel less qualms or conflict over the pursuit of work goals when they conflict with the
for all cultures (Brewer &
ey do for the collectivist
we might expect
H2: Collectivists will perceive greater work/family conflict than will individualists
a high level of independence (Oyserman
and pursue self-
more sensitive to
; Zou et al., 2009). Where the
he collectivist, thereby, is
and has less desire to
Although some have examined these cultural differences in terms of their workplace
many have used
a university setting (e.g., Dakhli, 2009;
makes the applicability of
more applicable
discussion above, we
collectivists. As a
Individualists will display greater preference towards independent work arrangements than
Tendencies to self-inflate or deflate
Markus and Kityama (1991) contrast individ
equivalent terminology of independent self and interdependent self. Independent selves are
Westerners (culturally) who focus
and actions that have an internal origin (Marku
on self-expression, self-image, and a uniqueness of the person in general (Markus & Kitayama,
2003). Self-esteem, personal success and the sense of being a distinctive and valued individual
are more important attributes for the Western, independent self
Triandis, 1995). In contrast, interdependent selves (or collectivists)
view themselves as relatively more connected and less differentiat
2009). They are motivated by fit in, fulfill and create obligations, and be more sensitive to the
context created by those around the person
(1995) note, people in these cultures
themselves; they have a tendency for self
In sum, the independent (or individualistic) self
collectivistic) self, will tend to create and maintain a positive sense of self (Heine
Feeling good about oneself is more important to
(2001) notes that people in individualistic
enhancement. When we go to compare individualists and collectivists,
individualists to manifest this self
and downplaying their negative at
H4: Individualists will rate themselves higher on positive characteristics and lower on negative
characteristics than will collectivists.
METHOD
Dataset: Work Orientations Module III
The dataset for this study was
III). The WOM III (2005) was a
International Social Survey Programme
(ISSP) is an international collaboration of 41 countries
by the Zentralarchiv für Empirische Sozialforschung at the University of Cologne
Faab, 2007).
Special efforts were made to ensure the cross
survey (Scholz and Faab, 2007):
committee and are pre-tested in various countries
countries and expressed in an equivalent manner
developed over a minimum period of two years during which a multi
prepares several questionnaire drafts in accordance with the decisions taken at general assembly
meetings…A final draft version is discussed and signed off at the general assembly meeting prior
to the year of fielding (page 6, Scholz and Faab
In terms of sampling, the “Working Principles” of the ISSP require individual members
to have nationally representative random
Journal of International Business and Cultural Studies
Me, myself or us, Page
inflate or deflate
Markus and Kityama (1991) contrast individualists and collectivists with the
equivalent terminology of independent self and interdependent self. Independent selves are
terners (culturally) who focus on themselves as independent entities with thoughts, feelings,
and actions that have an internal origin (Markus and Kityama, 1991). Independent selves
and a uniqueness of the person in general (Markus & Kitayama,
esteem, personal success and the sense of being a distinctive and valued individual
important attributes for the Western, independent self (Oyserman & Markus, 1993
, interdependent selves (or collectivists) are non-Westerners
view themselves as relatively more connected and less differentiated from others
are motivated by fit in, fulfill and create obligations, and be more sensitive to the
created by those around the person (Markus & Kityama, 1991). As Heine and Lehman
) note, people in these cultures don’t generally hold unrealistically positive views of
have a tendency for self-effacement (Kim et al., 2003; Triandis, 1995
, the independent (or individualistic) self, more so than the interdependent
ill tend to create and maintain a positive sense of self (Heine
Feeling good about oneself is more important to the individualist (Triandis, 1995
2001) notes that people in individualistic cultures display a tendency towards greater self
compare individualists and collectivists, then, we might expect
manifest this self-enhancement tendency by amplifying their positive attributes
their negative attributes. Hypothesis 4 (H4) explicates this point:
H4: Individualists will rate themselves higher on positive characteristics and lower on negative
characteristics than will collectivists.
Dataset: Work Orientations Module III
for this study was garnered from the Work Orientations Module III (WOM
III (2005) was a cross-national study performed under the umbrella of the
tional Social Survey Programme (2011). The International Social Survey Programme
an international collaboration of 41 countries and the country-level data were merged
by the Zentralarchiv für Empirische Sozialforschung at the University of Cologne
made to ensure the cross-national equivalence and validity of the
“The annual topics for the ISSP are developed…
tested in various countries. ISSP questions need to be relevant to all
countries and expressed in an equivalent manner in all languages (page 3)…ISSP modules are
developed over a minimum period of two years during which a multi-national drafting group
prepares several questionnaire drafts in accordance with the decisions taken at general assembly
sion is discussed and signed off at the general assembly meeting prior
Scholz and Faab, 2007).”
In terms of sampling, the “Working Principles” of the ISSP require individual members
to have nationally representative random samples of the adult population (Internation
Journal of International Business and Cultural Studies
Me, myself or us, Page 4
ualists and collectivists with the relatively
equivalent terminology of independent self and interdependent self. Independent selves are
with thoughts, feelings,
dependent selves focus
and a uniqueness of the person in general (Markus & Kitayama,
esteem, personal success and the sense of being a distinctive and valued individual
& Markus, 1993;
Westerners, and
ed from others (Zou et al.,
are motivated by fit in, fulfill and create obligations, and be more sensitive to the
As Heine and Lehman
don’t generally hold unrealistically positive views of
; Triandis, 1995).
so than the interdependent (or
ill tend to create and maintain a positive sense of self (Heine et al., 1999).
ndividualist (Triandis, 1995). Triandis
a tendency towards greater self-
we might expect
their positive attributes
his point:
H4: Individualists will rate themselves higher on positive characteristics and lower on negative
the Work Orientations Module III (WOM
the umbrella of the
. The International Social Survey Programme
data were merged
by the Zentralarchiv für Empirische Sozialforschung at the University of Cologne (Scholz &
alence and validity of the
are developed…by a sub-
ISSP questions need to be relevant to all
…ISSP modules are
national drafting group
prepares several questionnaire drafts in accordance with the decisions taken at general assembly
sion is discussed and signed off at the general assembly meeting prior
In terms of sampling, the “Working Principles” of the ISSP require individual members
International Social
Survey Programme, 2011). Additional details about the principles and conduct of ISSP surveys
can be found at the ISSP home page (
Variables relevant to individualism and
The authors inspected the WOM III questionnaire for items (or variables) relevant to the
research and theories of individualism and collectivism.
follows (with hypothesis number): Individualists will display less attachment towards their
current work situations than will collectivists
work/family conflict than will individualists
preference towards independent work arrangements
individualists will rate themselves higher on positive characteristics and lower on negative
characteristics than will collectiv
Selection of individualistic and collectivistic countries
Once the questions and constructs were selected, countries needed to be selected for
statistical analysis which could be
well as comparable economically
any confounding or alternative explanations for the results.
attachment towards one’s work. If one were to compare economically dissimilar countries then
differences in work attachment might be caused more by income issues than by cultural values,
as economic freedom would probably result in greater work freedom and less
on level of economic development
theorizing on individualism and collectivism, the two individualistic
Australia and the United States and the two collectivis
South Korea. All four of these countries are in the top 15 rankings for highest gross domestic
product in the world (World Bank
In addition, throughout the literature on individualism/collectivism,
Australia are generally considered to be
and East Asian countries such as Japan and Korea are considered
on collectivism (Brewer & Chen, 2007;
2009). Hofstede (1980), using his IBM data, scored the United States and Australia as the two
most individualistic countries in the world, scoring 91 and 90 out of a 100 point scale,
respectively; Japan and South Korea score
respectively, out of the same 100 point scale
statistical analyses and will be referred to
paper.
RESULTS
Hypothesis 1 is supported
The first analyses were conducted on Hypothesis 1: Individualists will display less
attachment than collectivists to their current work situation. The two questions addressing this
issue were “All in all, how likely
Journal of International Business and Cultural Studies
Me, myself or us, Page
Additional details about the principles and conduct of ISSP surveys
can be found at the ISSP home page (www.issp.org).
ables relevant to individualism and collectivism were selected
The authors inspected the WOM III questionnaire for items (or variables) relevant to the
of individualism and collectivism. Four areas stood out, and they are as
ws (with hypothesis number): Individualists will display less attachment towards their
than will collectivists (Hypothesis 1), collectivists will experience
than will individualists (Hypothesis 2), individualists will display greater
towards independent work arrangements than will collectivists (Hypothesis 3), and
ndividualists will rate themselves higher on positive characteristics and lower on negative
characteristics than will collectivists (Hypothesis 4).
Selection of individualistic and collectivistic countries
Once the questions and constructs were selected, countries needed to be selected for
be clearly identified as either collectivistic or individualistic
well as comparable economically. Economically comparable countries were desired to reduce
any confounding or alternative explanations for the results. For example, hypothesis 1 dealt with
ment towards one’s work. If one were to compare economically dissimilar countries then
differences in work attachment might be caused more by income issues than by cultural values,
as economic freedom would probably result in greater work freedom and less attachment.
level of economic development (i.e., gross domestic product) and prior research and
theorizing on individualism and collectivism, the two individualistic countries selected were
and the two collectivistic countries selected were Japan and
All four of these countries are in the top 15 rankings for highest gross domestic
in the world (World Bank, 2009).
hroughout the literature on individualism/collectivism, America
red to be countries high in individualism and low on collectivism
and East Asian countries such as Japan and Korea are considered low on individualism and
Brewer & Chen, 2007; Kim et al., 2003; Oyserman et al., 2002; Zou et al.,
Hofstede (1980), using his IBM data, scored the United States and Australia as the two
most individualistic countries in the world, scoring 91 and 90 out of a 100 point scale,
respectively; Japan and South Korea scored much lower in individualism, at 46 and 18,
100 point scale. These countries were grouped together for all the
and will be referred to as individualists and collectivists throughout this
conducted on Hypothesis 1: Individualists will display less
o their current work situation. The two questions addressing this
ow likely is it that you (i.e., the respondent) will try to find a job with
Journal of International Business and Cultural Studies
Me, myself or us, Page 5
Additional details about the principles and conduct of ISSP surveys
The authors inspected the WOM III questionnaire for items (or variables) relevant to the
Four areas stood out, and they are as
ws (with hypothesis number): Individualists will display less attachment towards their
ollectivists will experience greater
ndividualists will display greater
(Hypothesis 3), and
ndividualists will rate themselves higher on positive characteristics and lower on negative
Once the questions and constructs were selected, countries needed to be selected for the
identified as either collectivistic or individualistic, as
comparable countries were desired to reduce
For example, hypothesis 1 dealt with
ment towards one’s work. If one were to compare economically dissimilar countries then
differences in work attachment might be caused more by income issues than by cultural values,
attachment. Based
prior research and
countries selected were
tic countries selected were Japan and
All four of these countries are in the top 15 rankings for highest gross domestic
America and
low on collectivism
low on individualism and high
; Zou et al.,
Hofstede (1980), using his IBM data, scored the United States and Australia as the two
most individualistic countries in the world, scoring 91 and 90 out of a 100 point scale,
, at 46 and 18,
These countries were grouped together for all the
throughout this
conducted on Hypothesis 1: Individualists will display less
o their current work situation. The two questions addressing this
will try to find a job with
another firm or organization with
2 is unlikely, 3 is likely, and 4 is very likely
quite a bit more pay in order to stay with this organization”
neither agree or disagree, 4 is disagree, and 5 is strongly dis
detect differences between individualists and coll
Appendix). The results indicated that individualists were significantly more likely than
collectivists to try to find a new job in the next 12 months with
1.65 (S.D. .933), p<.001 and to accept a higher p
3.26 (S.D. 1.22) versus 2.83 (S.D. 1.37) and p<.001
support was found for Hypothesis 1: Individualists will display less attachment than collectivists
to their current work situation.
Initially, the two variables above were combined to possibly create a single scale.
Although the two variables were
the Cronbach’s alpha was .54 which
1993); therefore, the variables were considered separately.
Job satisfaction was an additional va
satisfied are you in your main job?” in a 7
dissatisfied.) Follow-up analyses were
might have been caused by job satisfaction
words, perhaps job satisfaction was the real causal factor in job
grouping factor’s significant effects
to be related both with intentions to quit and
2008; Scott et al., 2006; Seston et al, 2009
performed with level of job satisfaction as a covari
between subjects variable for both job variables
significant covariate in the ANCOVA analyse
of individualism/collectivism were
significant at p<.001) in predicting both job variables
are not included but will be sent upon request by
Hypothesis 2 is not supported: Results in opposite direction
Next, statistical analyses were performed for Hypothesis 2:
greater work/family conflict than will individualists.
was: “Suppose you could change the way you spend your time, spending more time on some
things and less time on others. (For) time with your family, would you like to spend?” (scale
was 1 to 5 with 1= much more time, 2= a bit more time, 3=same time as now, 4=a bit
and 5=much less time). The second question was
your job interfere with your family life? Would you say…” (scale was 1 to 5 with 1=always,
2=often, 3=sometimes, 4=hardly ever, 5=never).
Initially, the two variables above were combined to possibly create a single scale.
Although the two variables were
the Cronbach’s alpha was .36 which is
1993); therefore, the variables were considered separately.
T-tests were performed to detect differences between individualists an
Table 2 indicates the results (see Appendix)
Journal of International Business and Cultural Studies
Me, myself or us, Page
another firm or organization within the next 12 months (reverse coded so that 1 is very unlikely,
2 is unlikely, 3 is likely, and 4 is very likely) and “I would turn down another job that o
quite a bit more pay in order to stay with this organization” (1 is strongly agree, 2 is agree, 3 is
neither agree or disagree, 4 is disagree, and 5 is strongly disagree). T-tests were performed to
detect differences between individualists and collectivists. Table 1 displays the results
The results indicated that individualists were significantly more likely than
new job in the next 12 months with a mean of 2.02 (S.D. 1.08) versus
and to accept a higher paying job if it were available with
(S.D. 1.22) versus 2.83 (S.D. 1.37) and p<.001, as indicated in Table 1. Thus
support was found for Hypothesis 1: Individualists will display less attachment than collectivists
Initially, the two variables above were combined to possibly create a single scale.
significantly correlated (Pearson’s Correlation = .38
the Cronbach’s alpha was .54 which is below the generally accepted threshold of .7 (Cortina
the variables were considered separately.
Job satisfaction was an additional variable included in the WOM III dataset.
satisfied are you in your main job?” in a 7-point scale from completely satisfied to completely
up analyses were performed to determine if the differences in Table 1
satisfaction and not by individualism/collectivism
words, perhaps job satisfaction was the real causal factor in job-related intentions and the
s significant effects were merely spurious. Research has shown job
elated both with intentions to quit and willingness stay with a job (e.g., Armstrong et al.,
Seston et al, 2009). Analysis of covariances (or ANCOVA
performed with level of job satisfaction as a covariate and individualism/collectivism as a
for both job variables. Although job satisfaction was a
covariate in the ANCOVA analyses of work attachment, the between subject
individualism/collectivism were still greater than the effects of job satisfaction (and still
in predicting both job variables. (For the sake of parsimony, these results
will be sent upon request by the authors.)
Hypothesis 2 is not supported: Results in opposite direction
Next, statistical analyses were performed for Hypothesis 2: Collectivists w
conflict than will individualists. The first question addressing this issue
: “Suppose you could change the way you spend your time, spending more time on some
things and less time on others. (For) time with your family, would you like to spend?” (scale
ime, 2= a bit more time, 3=same time as now, 4=a bit
and 5=much less time). The second question was “How often do you feel that the demands of
your job interfere with your family life? Would you say…” (scale was 1 to 5 with 1=always,
3=sometimes, 4=hardly ever, 5=never).
Initially, the two variables above were combined to possibly create a single scale.
significantly correlated (Pearson’s Correlation = .23
the Cronbach’s alpha was .36 which is below the generally accepted threshold of .7 (Cortina,
the variables were considered separately.
tests were performed to detect differences between individualists and collectivists.
(see Appendix). Contrary to expectations, the results indicated that
Journal of International Business and Cultural Studies
Me, myself or us, Page 6
so that 1 is very unlikely,
) and “I would turn down another job that offered
(1 is strongly agree, 2 is agree, 3 is
tests were performed to
the results (see
The results indicated that individualists were significantly more likely than
(S.D. 1.08) versus
aying job if it were available with a mean of
. Thus, strong
support was found for Hypothesis 1: Individualists will display less attachment than collectivists
Initially, the two variables above were combined to possibly create a single scale.
correlated (Pearson’s Correlation = .38, p<.001),
old of .7 (Cortina
riable included in the WOM III dataset. (“How
point scale from completely satisfied to completely
es in Table 1
and not by individualism/collectivism. In other
related intentions and the
Research has shown job satisfaction
e.g., Armstrong et al.,
ANCOVA’s) were
alism/collectivism as a
. Although job satisfaction was a statistically
between subject effects
still greater than the effects of job satisfaction (and still
. (For the sake of parsimony, these results
Collectivists will experience
The first question addressing this issue
: “Suppose you could change the way you spend your time, spending more time on some
things and less time on others. (For) time with your family, would you like to spend?” (scale
ime, 2= a bit more time, 3=same time as now, 4=a bit less time,
How often do you feel that the demands of
your job interfere with your family life? Would you say…” (scale was 1 to 5 with 1=always,
Initially, the two variables above were combined to possibly create a single scale.
correlated (Pearson’s Correlation = .23, p<.001),
generally accepted threshold of .7 (Cortina,
d collectivists.
he results indicated that
individualists were significantly more likely
collectivists. The mean for the item “More time w/Family” was 1.83 (S.D. .82) for individualists
and 2.38 (S.D. .74) for collectivists
“Job Interferes w/Family” was 3.33 (S.D. 1.04) for individualists and 3.8
collectivists with a t-value of -14.75 and p<.001
Given the counterintuitive results, the authors looked for an alternative explanation. One
possibility considered was that hours
caused the resulting work/family conflict. In other words, perhaps hours worked per week were
the real causal factor in determining work/family conflict and the effects of
individualism/collectivism were spurious. Research has shown hou
significant effect on work/family conflict (
Yildrim & Aycan, 2008). Edwards and Rothbard (2000) us
indicate how elements like time are finite, such that an increase of hours in one domain of life
(e.g., work) takes away from available hours in another domain of life (e.g., home).
ANCOVA’s were performed with hours wo
individualism/collectivism as a between subjects variable for both work/family variables.
Although the covariate (hours worked per week) had
ANCOVA analyses, the between subject effe
than the effects of hours worked (and still significant at p<.001) in predicting both job variables.
(For the sake of parsimony, these results are not included but will be sen
authors.)
Hypothesis 3 receives mixed support
Next, statistical analyses were performed for Hypothesis 3: Individualists will display
greater preference towards independent work arrangements than will collectivists.
questions addressing this issue were: “How important is a job that allows someone to work
independently?” (scale 1 to 5 with 1=very important, 2=important, 3=neither important nor
unimportant, 4=not important, 5=not at all important); and “How important is a job that allows
someone to decide their times or days of work?” (scale 1 to 5 same as previous question).
Initially, the two variables above were combined to possibly create a single scale. Although the
two variables were significantly correlated (Pearson’s Correlation = .32, p<
alpha was .48 which is below the generally accepted threshold of .7 (Cortina, 1993); thus, the
variables were considered separately.
T-tests were performed to detect differences between individualists an
Table 3 indicates the results (see Appendix)
significantly more likely to view working independently
S.D. .82) than were collectivists
indicated in Table 3. Contrary to expectations, however, collectivists were significantly more
likely to view deciding times of days or work as
Hypothesis 4 is supported
Finally, statistical analyses were performed for Hypothesis 4:
themselves higher on positive characteristics and lower on negative characteristics than will
collectivists. Two questions addressing this issue were: “To what extent do you
Journal of International Business and Cultural Studies
Me, myself or us, Page
individualists were significantly more likely to experience work/family conflict than were
The mean for the item “More time w/Family” was 1.83 (S.D. .82) for individualists
and 2.38 (S.D. .74) for collectivists with a t-value of -26.35 and p <.001. The mean for the item
“Job Interferes w/Family” was 3.33 (S.D. 1.04) for individualists and 3.84 (S.D. .99) for
14.75 and p<.001, as indicated in Table 2.
Given the counterintuitive results, the authors looked for an alternative explanation. One
hours worked (reported per week—included in the dataset)
caused the resulting work/family conflict. In other words, perhaps hours worked per week were
the real causal factor in determining work/family conflict and the effects of
individualism/collectivism were spurious. Research has shown hours worked to have a
mily conflict (e.g., Lingard & Francis, 2005; Ng & Feldman, 2008;
Edwards and Rothbard (2000) use the phrase resource drain to
indicate how elements like time are finite, such that an increase of hours in one domain of life
(e.g., work) takes away from available hours in another domain of life (e.g., home).
ANCOVA’s were performed with hours worked per week as a covariate and
alism/collectivism as a between subjects variable for both work/family variables.
Although the covariate (hours worked per week) had statistically significant effects in the
ANCOVA analyses, the between subject effects of individualism/collectivism were still greater
than the effects of hours worked (and still significant at p<.001) in predicting both job variables.
(For the sake of parsimony, these results are not included but will be sent upon request by the
support
Next, statistical analyses were performed for Hypothesis 3: Individualists will display
greater preference towards independent work arrangements than will collectivists.
were: “How important is a job that allows someone to work
independently?” (scale 1 to 5 with 1=very important, 2=important, 3=neither important nor
unimportant, 4=not important, 5=not at all important); and “How important is a job that allows
ecide their times or days of work?” (scale 1 to 5 same as previous question).
Initially, the two variables above were combined to possibly create a single scale. Although the
two variables were significantly correlated (Pearson’s Correlation = .32, p<.001), the Cronbach’s
below the generally accepted threshold of .7 (Cortina, 1993); thus, the
variables were considered separately.
tests were performed to detect differences between individualists and collectivists.
(see Appendix). The results show that individualists were
view working independently as personally important
(mean 2.40, S.D. 1.01) with a t-value of -18.43 and p<
Contrary to expectations, however, collectivists were significantly more
likely to view deciding times of days or work as more important than were individualists.
statistical analyses were performed for Hypothesis 4: Individualists will rate
themselves higher on positive characteristics and lower on negative characteristics than will
. Two questions addressing this issue were: “To what extent do you
Journal of International Business and Cultural Studies
Me, myself or us, Page 7
to experience work/family conflict than were
The mean for the item “More time w/Family” was 1.83 (S.D. .82) for individualists
. The mean for the item
4 (S.D. .99) for
Given the counterintuitive results, the authors looked for an alternative explanation. One
d in the dataset)
caused the resulting work/family conflict. In other words, perhaps hours worked per week were
rs worked to have a
Ng & Feldman, 2008;
the phrase resource drain to
indicate how elements like time are finite, such that an increase of hours in one domain of life
(e.g., work) takes away from available hours in another domain of life (e.g., home). Thus,
alism/collectivism as a between subjects variable for both work/family variables.
significant effects in the
cts of individualism/collectivism were still greater
than the effects of hours worked (and still significant at p<.001) in predicting both job variables.
t upon request by the
Next, statistical analyses were performed for Hypothesis 3: Individualists will display
greater preference towards independent work arrangements than will collectivists. The two
were: “How important is a job that allows someone to work
independently?” (scale 1 to 5 with 1=very important, 2=important, 3=neither important nor
unimportant, 4=not important, 5=not at all important); and “How important is a job that allows
ecide their times or days of work?” (scale 1 to 5 same as previous question).
Initially, the two variables above were combined to possibly create a single scale. Although the
.001), the Cronbach’s
below the generally accepted threshold of .7 (Cortina, 1993); thus, the
d collectivists.
that individualists were
as personally important (mean 1.96,
18.43 and p<.001, as
Contrary to expectations, however, collectivists were significantly more
important than were individualists.
Individualists will rate
themselves higher on positive characteristics and lower on negative characteristics than will
. Two questions addressing this issue were: “To what extent do you agree or
disagree with the following statement: I see myself as someone who does a thorough job
(scaled 1 to 5 with 1=strongly agree, 2=agree, 3=neither agree nor disagree, 4=disagree,
5=strongly disagree); and “To what extent do you agree or disagree wi
I see myself as someone who tends to be lazy
Initially, the two variables above were combined to possibly create a single scale (with
the “I see myself as someone who tends to be l
were significantly correlated (Pearson’s Correlation = .33, p<.001), the Cronbach’s
which is below the generally accepted threshold of .7 (Cortina, 1993); thus, the variables were
considered separately.
T-tests were performed to detect differences between individualists an
Table 4 indicates the results (see Appendix)
the results indicated that individualists
view themselves as thorough than were collectivists
20.75 and p<.001. Also as expected, individualists
themselves as lazy than were collectivists
p<.001, as indicated in Table 4.
A summary of the study’s resu
Hypothesis 1: Individualists will display less attachment towards their current work situations
than will collectivists.
Item one: All in all, how likely is it that you will try to find a job with another firm or
organization within the next 12 months? Result: Individualists were more likely than
collectivists to find a new job.
Item two: I would turn down another job that offered quite a bit more pay in order to stay with
this organization. Result: Individualists were less likely than collectivists to turn down another
job.
Hypothesis 2: Collectivists will perceive greater work/family conflict
Item one: Suppose you could change the way you spend your time, spending more time on some
things and less time on others. (For) time with your family, would you like to spend more or less
time? Result: Individualists wanted to
Item two: How often do you feel that the demands of your job interfere with your family life?
Result: Individualists were more likely than collectivists to feel demands of job interfere with
family life.
Hypothesis 3: Individualists will display greater preference towards independent work
arrangements than will collectivists
Item one: How important is a job that allows someone to work independently? Result:
Collectivists were less likely than in
Journal of International Business and Cultural Studies
Me, myself or us, Page
disagree with the following statement: I see myself as someone who does a thorough job
(scaled 1 to 5 with 1=strongly agree, 2=agree, 3=neither agree nor disagree, 4=disagree,
5=strongly disagree); and “To what extent do you agree or disagree with the following statement:
I see myself as someone who tends to be lazy” (same 1 to 5 scale as the previous question).
Initially, the two variables above were combined to possibly create a single scale (with
the “I see myself as someone who tends to be lazy” reverse scored). Although the two variables
were significantly correlated (Pearson’s Correlation = .33, p<.001), the Cronbach’s
below the generally accepted threshold of .7 (Cortina, 1993); thus, the variables were
tests were performed to detect differences between individualists and collectivists.
(see Appendix). Both results confirmed hypothesis 4. As expected,
he results indicated that individualists (mean 1.55, S.D. .58) were significantly more likely
themselves as thorough than were collectivists (mean 2.12, S.D. .97) with a t
. Also as expected, individualists (mean 4.09, S.D. .92) were less likely to view
ves as lazy than were collectivists (mean 3.56, S.D. 1.12) with a t-value of 14.91 and
A summary of the study’s results
Hypothesis 1: Individualists will display less attachment towards their current work situations
Item one: All in all, how likely is it that you will try to find a job with another firm or
organization within the next 12 months? Result: Individualists were more likely than
urn down another job that offered quite a bit more pay in order to stay with
this organization. Result: Individualists were less likely than collectivists to turn down another
Hypothesis 2: Collectivists will perceive greater work/family conflict than will individualists
Item one: Suppose you could change the way you spend your time, spending more time on some
things and less time on others. (For) time with your family, would you like to spend more or less
time? Result: Individualists wanted to spend more time with family than did collectivists.
Item two: How often do you feel that the demands of your job interfere with your family life?
Result: Individualists were more likely than collectivists to feel demands of job interfere with
Hypothesis 3: Individualists will display greater preference towards independent work
arrangements than will collectivists
Item one: How important is a job that allows someone to work independently? Result:
Collectivists were less likely than individualists to value a job with independent work.
Journal of International Business and Cultural Studies
Me, myself or us, Page 8
disagree with the following statement: I see myself as someone who does a thorough job”
(scaled 1 to 5 with 1=strongly agree, 2=agree, 3=neither agree nor disagree, 4=disagree,
th the following statement:
(same 1 to 5 scale as the previous question).
Initially, the two variables above were combined to possibly create a single scale (with
azy” reverse scored). Although the two variables
were significantly correlated (Pearson’s Correlation = .33, p<.001), the Cronbach’s alpha was .48
below the generally accepted threshold of .7 (Cortina, 1993); thus, the variables were
d collectivists.
Both results confirmed hypothesis 4. As expected,
were significantly more likely to
(mean 2.12, S.D. .97) with a t-value of -
were less likely to view
value of 14.91 and
Hypothesis 1: Individualists will display less attachment towards their current work situations
Item one: All in all, how likely is it that you will try to find a job with another firm or
organization within the next 12 months? Result: Individualists were more likely than
urn down another job that offered quite a bit more pay in order to stay with
this organization. Result: Individualists were less likely than collectivists to turn down another
than will individualists
Item one: Suppose you could change the way you spend your time, spending more time on some
things and less time on others. (For) time with your family, would you like to spend more or less
spend more time with family than did collectivists.
Item two: How often do you feel that the demands of your job interfere with your family life?
Result: Individualists were more likely than collectivists to feel demands of job interfere with
Hypothesis 3: Individualists will display greater preference towards independent work
Item one: How important is a job that allows someone to work independently? Result:
dividualists to value a job with independent work.
Item two: How important is a job that allows someone to decide their times or days of work?
Result: Collectivists believed deciding times of work was more important than did
individualists.
Hypothesis 4: Individualists will rate themselves higher on positive characteristics and lower on
negative characteristics than will collectivists.
Item one: I see myself as someone who does a thorough job. Result: Collectivists were less
likely than individualists to see themselves as doing a thorough job.
Item two: I see myself as someone who tends to be lazy. Result: Collectivists were more likely
than individualists to see themselves as lazy.
DISCUSSION AND IMPLICATIONS
Companies with individualistic workers should increase retention efforts
Individualists and collectivists were significantly different on a
in this study. These results seem to have
cross-cultural environment. First, individualists displayed less attachment to their current work
situations than did collectivists (Hypothesis 1)
seek a new job and would also be more willing to accept a new pos
significantly higher. This indicates that companies operating in more individualistic
environments may need to work harder at retaining workers.
advocating just such methods for keeping employees.
(2008), for example, found in an Australian context that
development were significantly related to intentions to stay with an organization.
(2005), found that pay satisfaction led to lower intentions to quit.
a less orthodox approach to employee turnover: Accepting
departed employees through cooperative relationships (if they move on to organizations such
customers or suppliers) and having an alumni network of ex
to these and other studies to address issues related
resources of those workers who do leave.
Create more flexible work arrangements for individualistic workers
The result for hypothesis 2
than collectivists, was surprising. Although this result contrasts with our stereotypical
definitions of collectivism, it does confirm
belonging to ingroups is just as important to individualists as it is to collectivists. In fact,
Oyserman et al. argue that relationality may be a component of individualism as
choose to be close to their family but not obligated to them. The distinguishing factor
(Oyserman et al., 2002) is that collectivists feel a greater sense of duty to their ingroups and a
greater willingness to promote group harmony than do indi
This result (i.e., greater work/family conflict
direction of hypothesis 2) may also
lower work attachment (hypothesis 1
Journal of International Business and Cultural Studies
Me, myself or us, Page
Item two: How important is a job that allows someone to decide their times or days of work?
Result: Collectivists believed deciding times of work was more important than did
s 4: Individualists will rate themselves higher on positive characteristics and lower on
negative characteristics than will collectivists.
Item one: I see myself as someone who does a thorough job. Result: Collectivists were less
individualists to see themselves as doing a thorough job.
Item two: I see myself as someone who tends to be lazy. Result: Collectivists were more likely
themselves as lazy.
DISCUSSION AND IMPLICATIONS
individualistic workers should increase retention efforts
Individualists and collectivists were significantly different on all the variables examined
ese results seem to have implications for organizations that operate within a
tural environment. First, individualists displayed less attachment to their current work
situations than did collectivists (Hypothesis 1). Individualists indicated they were more likely to
seek a new job and would also be more willing to accept a new position if the pay was
This indicates that companies operating in more individualistic
work harder at retaining workers. There is a body of literature
methods for keeping employees. To name just a few, Chew and Chan
found in an Australian context that pay, recognition, training and career
development were significantly related to intentions to stay with an organization.
sfaction led to lower intentions to quit. Somaya et al. (2008) advocate
a less orthodox approach to employee turnover: Accepting this fact and taking advantage of
departed employees through cooperative relationships (if they move on to organizations such
customers or suppliers) and having an alumni network of ex-employees. The reader is directed
address issues related to retaining workers and capitalizing upon the
who do leave.
flexible work arrangements for individualistic workers
ypothesis 2, with individualists indicating greater work/family conflict
surprising. Although this result contrasts with our stereotypical
ectivism, it does confirm Oyserman et al’s. (2002) observation that a sense
belonging to ingroups is just as important to individualists as it is to collectivists. In fact,
Oyserman et al. argue that relationality may be a component of individualism as
choose to be close to their family but not obligated to them. The distinguishing factor
(Oyserman et al., 2002) is that collectivists feel a greater sense of duty to their ingroups and a
greater willingness to promote group harmony than do individualists.
work/family conflict reported by individualists—
also imply at least a partial solution to increase the individualists’
(hypothesis 1 results). Certainly, there has been much positive press
Journal of International Business and Cultural Studies
Me, myself or us, Page 9
Item two: How important is a job that allows someone to decide their times or days of work?
Result: Collectivists believed deciding times of work was more important than did
s 4: Individualists will rate themselves higher on positive characteristics and lower on
Item one: I see myself as someone who does a thorough job. Result: Collectivists were less
Item two: I see myself as someone who tends to be lazy. Result: Collectivists were more likely
the variables examined
implications for organizations that operate within a
tural environment. First, individualists displayed less attachment to their current work
indicated they were more likely to
ition if the pay was
This indicates that companies operating in more individualistic
body of literature
Chew and Chan
pay, recognition, training and career
development were significantly related to intentions to stay with an organization. Currall et al.,
Somaya et al. (2008) advocate
this fact and taking advantage of
departed employees through cooperative relationships (if they move on to organizations such as
The reader is directed
capitalizing upon the
with individualists indicating greater work/family conflict
surprising. Although this result contrasts with our stereotypical
s. (2002) observation that a sense of
belonging to ingroups is just as important to individualists as it is to collectivists. In fact,
Americans
choose to be close to their family but not obligated to them. The distinguishing factor
(Oyserman et al., 2002) is that collectivists feel a greater sense of duty to their ingroups and a
—opposite
the individualists’
there has been much positive press
given to flexible work arrangements (Shockley & Allen, 2007) and
making efforts at family friendly practices
Hypothesis two’s result reinforce
individualistic countries to take even greater strides
between their work and family lives. Flextime, job sharing, compressed work weeks, and
telecommuting are all methods of doing so and
even greater extent to reduce work/family conflict
Give individualists work independence and collectivists time flexibility
Tests for hypothesis 3 showed individualists reporting
independently than collectivists (this was the first of two items relating to this hypothesis)
result lends support to theories such as Hackman and Oldham
Model’s core job dimension of autonomy
discretion and independence in a job (Hackman & Oldham, 1980)
independence more than collectivists,
theories, such as Hackman and Oldham’s job design model are culture bound and not necessarily
applicable to other cultures (Boyacigiller & Adler 1991)
Tests of the second item con
greater ability to decide their time of work.
interpret. In looking more closely at the results, we can see
closer for this variable than any of the other variables. (The
the collectivists mean was 2.33 with a difference of .15 or around 1/6 of a standard deviation.)
The scaling for this variable demonstrates that this element of work, perhaps, was not
exceptionally important for either gro
Perhaps the strongest conclusion one could draw was that deciding hours of what was somewhat
important for both individualists and collectivists, but not critical in importance for either group.
Future research could investigate this phenomenon more closely
work time decisions, such as the ability to telecommute or the availability of transportation to
and from work.
Deflate individualists’ claims and inflate
Hypothesis 4 (i.e., individualists will rate themselves higher on positive characteristics
and lower on negative characteristics than
tend to self-enhance more and self
with prior research and provide additional confirmation, since previous studies used students in
their methods (see, for example, Kim et al., 2003)
cultural managers. Firstly, during the interview and selection phase, interviewers can be
of this tendency. They can be careful to interpret claims being made by individualists and
collectivists. Since individualists seemingly tend to overstate their positive and downplay their
negative characteristics, interviewers could be careful about attenuating or, at a minimum,
carefully validating the accuracy of assertions made by individualists. Vice
collectivists seemingly tend to downplay their positive and overstate their negative
characteristics, interviewers might carefully amplify the positive and attenuate the negative
claims made by collectivists. This perceptual handicapping of individualists and co
Journal of International Business and Cultural Studies
Me, myself or us, Page
given to flexible work arrangements (Shockley & Allen, 2007) and organizations are
making efforts at family friendly practices such as telecommuting (Golden et al., 2006
reinforces those efforts and perhaps encourages organizations in
to take even greater strides to help employees manage the intersection
between their work and family lives. Flextime, job sharing, compressed work weeks, and
methods of doing so and strategies such as these could be embraced to an
uce work/family conflict.
Give individualists work independence and collectivists time flexibility
showed individualists reporting greater desire to work
ently than collectivists (this was the first of two items relating to this hypothesis)
lends support to theories such as Hackman and Oldham’s (1980) Job Characteristics
ore job dimension of autonomy. Autonomy is the degree to which one has freedom,
discretion and independence in a job (Hackman & Oldham, 1980). That individualists valued
independence more than collectivists, however, also seems to support claims that man
theories, such as Hackman and Oldham’s job design model are culture bound and not necessarily
Boyacigiller & Adler 1991).
second item connected to hypothesis 3 showed that collectivists desired
decide their time of work. The authors find this result somewhat difficult to
In looking more closely at the results, we can see that the means for the
closer for this variable than any of the other variables. (The individualists mean was 2.48 and
the collectivists mean was 2.33 with a difference of .15 or around 1/6 of a standard deviation.)
The scaling for this variable demonstrates that this element of work, perhaps, was not
exceptionally important for either group, as a response of 2 meant important and
Perhaps the strongest conclusion one could draw was that deciding hours of what was somewhat
important for both individualists and collectivists, but not critical in importance for either group.
Future research could investigate this phenomenon more closely as many factors might affect
work time decisions, such as the ability to telecommute or the availability of transportation to
Deflate individualists’ claims and inflate collectivists’ claims
ndividualists will rate themselves higher on positive characteristics
and lower on negative characteristics than will collectivists) was confirmed: individualists did
enhance more and self-deprecate less than collectivists. These results are consistent
with prior research and provide additional confirmation, since previous studies used students in
their methods (see, for example, Kim et al., 2003). This also has clear implications for cross
cultural managers. Firstly, during the interview and selection phase, interviewers can be
of this tendency. They can be careful to interpret claims being made by individualists and
sts seemingly tend to overstate their positive and downplay their
negative characteristics, interviewers could be careful about attenuating or, at a minimum,
carefully validating the accuracy of assertions made by individualists. Vice-versa, since
ivists seemingly tend to downplay their positive and overstate their negative
might carefully amplify the positive and attenuate the negative
claims made by collectivists. This perceptual handicapping of individualists and co
Journal of International Business and Cultural Studies
Me, myself or us, Page 10
organizations are definitely
(Golden et al., 2006).
organizations in
to help employees manage the intersection
between their work and family lives. Flextime, job sharing, compressed work weeks, and
be embraced to an
greater desire to work
ently than collectivists (this was the first of two items relating to this hypothesis). This
Job Characteristics
Autonomy is the degree to which one has freedom,
. That individualists valued
seems to support claims that many of our
theories, such as Hackman and Oldham’s job design model are culture bound and not necessarily
that collectivists desired
The authors find this result somewhat difficult to
that the means for the two groups are
individualists mean was 2.48 and
the collectivists mean was 2.33 with a difference of .15 or around 1/6 of a standard deviation.)
The scaling for this variable demonstrates that this element of work, perhaps, was not
as a response of 2 meant important and 3 meant neutral.
Perhaps the strongest conclusion one could draw was that deciding hours of what was somewhat
important for both individualists and collectivists, but not critical in importance for either group.
as many factors might affect
work time decisions, such as the ability to telecommute or the availability of transportation to
ndividualists will rate themselves higher on positive characteristics
will collectivists) was confirmed: individualists did
less than collectivists. These results are consistent
with prior research and provide additional confirmation, since previous studies used students in
has clear implications for cross-
cultural managers. Firstly, during the interview and selection phase, interviewers can be aware
of this tendency. They can be careful to interpret claims being made by individualists and
sts seemingly tend to overstate their positive and downplay their
negative characteristics, interviewers could be careful about attenuating or, at a minimum,
versa, since
ivists seemingly tend to downplay their positive and overstate their negative
might carefully amplify the positive and attenuate the negative
claims made by collectivists. This perceptual handicapping of individualists and collectivists
should lead to more accurate selection decisions. Awareness of
highly important for cross-cultural interviewers.
Secondly, awareness of these self
(by collectivists) tendencies is prob
no secret that managers are affected by what is said by employees as well as what is
done (e.g., see the impression managemen
to be careful not to be unduly affected by claims or assertions of what has been done or
will be accomplished—particularly in cross
enhance and collectivists might self
be done so that, for example, the best employees get selected for the right projects, or,
example, employees get performance appraisals that are based upon their actual
accomplishments and not upon embellishments or lack thereof.
LIMITATIONS
Single-item measures
The use of single-item measures in this study could be considered a limitation in
interpreting the results. Some organizational researchers believe that single item measures
should not be used and are inappropriate for at least a couple of reasons
2002). First, single-item measures don’t allow for testing the inter
calculating the related statistics such as coefficient alphas
scales leading higher reliabilities (Nunnally & Bernstein, 1994)
have some breadth, a single item may not fully measure the whole construct (
Rossiter, 2007). For example, job satisfacti
with pay, supervision, working conditions, or opportunities for advancement. A single measure
such as “I am satisfied with my job” may be insufficient to encompass all of those areas.
Single-item measures are, however
& Reichers, 1996). Single-item measures tend to hav
more easily see the linkage between
et al., 1998). Surveys with many items are sometimes viewed as redundant, monotonous and are
also more likely to result in the respondent either not completing the survey or not giving full
attention to each item (Dollinger & Malmquist, 2009; Gardner et al
Single-item measures are also easier to develop and facilitate survey implementation in large
scale survey operations (Dollinger & Malmquist, 2009
Module III) used in this paper. Single ite
contexts (Nagy, 2002; Oshagbemi, 1999
complete survey instrument unwieldy for both the respondents and those who imple
survey; there are many more questions and much more data to be store
manipulated (Berkvist & Rossiter, 2007;
In addition to their relative economy
better measurement in certain instances. Multiple
caused by common response patterns
2007; Robins et al., 2001). Multiple questions with similar required responses, such as groups of
Likert-scaled responses, can lead to respondents answering each
(Williams et al., 1989). Thus, high inter
Journal of International Business and Cultural Studies
Me, myself or us, Page
lead to more accurate selection decisions. Awareness of these tendencies
cultural interviewers.
Secondly, awareness of these self-enhancement (by individualists) and self
ts) tendencies is probably also critical for day-to-day cross-cultural managers. It is
no secret that managers are affected by what is said by employees as well as what is
see the impression management literature such as Harris et al., 2009). Managers need
to be careful not to be unduly affected by claims or assertions of what has been done or
particularly in cross-cultural settings. Since individualists might self
enhance and collectivists might self-deprecate, concomitant adjustments in perceptions
so that, for example, the best employees get selected for the right projects, or,
employees get performance appraisals that are based upon their actual
embellishments or lack thereof.
item measures in this study could be considered a limitation in
interpreting the results. Some organizational researchers believe that single item measures
be used and are inappropriate for at least a couple of reasons (Diener, 1984; Loo,
measures don’t allow for testing the inter-item correlations of items and
related statistics such as coefficient alphas (Jordan & Turner, 2008
scales leading higher reliabilities (Nunnally & Bernstein, 1994). Secondly, for constructs that
have some breadth, a single item may not fully measure the whole construct (Berkvist &
). For example, job satisfaction may have several elements, such as satisfaction
with pay, supervision, working conditions, or opportunities for advancement. A single measure
such as “I am satisfied with my job” may be insufficient to encompass all of those areas.
s are, however, legitimate for several reasons (Nagy, 2002;
item measures tend to have high face validity as respondents can
more easily see the linkage between the items and the topics of the survey (Nagy, 2002;
). Surveys with many items are sometimes viewed as redundant, monotonous and are
also more likely to result in the respondent either not completing the survey or not giving full
Dollinger & Malmquist, 2009; Gardner et al., 1998; Wanous et al., 1997
item measures are also easier to develop and facilitate survey implementation in large
(Dollinger & Malmquist, 2009), such as the data (i.e., Work Orientations
Single items are easier to translate in different populations
Oshagbemi, 1999). Further, constructs with many items can make a
complete survey instrument unwieldy for both the respondents and those who imple
many more questions and much more data to be stored, entered and
Berkvist & Rossiter, 2007; Wanous et al., 1997).
In addition to their relative economy (Nagy, 2002), single-item surveys may also provide
stances. Multiple-item surveys can have spurious correlation
caused by common response patterns on the part of survey respondents (Berkvist & Rossiter,
Multiple questions with similar required responses, such as groups of
scaled responses, can lead to respondents answering each question in a simil
). Thus, high inter-item correlations can be caused more by common
Journal of International Business and Cultural Studies
Me, myself or us, Page 11
these tendencies would seem
enhancement (by individualists) and self-deprecatory
cultural managers. It is
no secret that managers are affected by what is said by employees as well as what is actually
). Managers need
to be careful not to be unduly affected by claims or assertions of what has been done or of what
cultural settings. Since individualists might self-
recate, concomitant adjustments in perceptions need to
so that, for example, the best employees get selected for the right projects, or, for
employees get performance appraisals that are based upon their actual
item measures in this study could be considered a limitation in
interpreting the results. Some organizational researchers believe that single item measures
(Diener, 1984; Loo,
item correlations of items and
2008), with longer
. Secondly, for constructs that
Berkvist &
on may have several elements, such as satisfaction
with pay, supervision, working conditions, or opportunities for advancement. A single measure
such as “I am satisfied with my job” may be insufficient to encompass all of those areas.
Nagy, 2002; Wanous
as respondents can
Nagy, 2002; Gardner
). Surveys with many items are sometimes viewed as redundant, monotonous and are
also more likely to result in the respondent either not completing the survey or not giving full
Wanous et al., 1997).
item measures are also easier to develop and facilitate survey implementation in large
(i.e., Work Orientations
populations and
items can make a
complete survey instrument unwieldy for both the respondents and those who implement the
d, entered and
item surveys may also provide
item surveys can have spurious correlations
Berkvist & Rossiter,
Multiple questions with similar required responses, such as groups of
question in a similar way
item correlations can be caused more by common
method variance than by the actual correlations with one another
Single-item responses may also better measure global constructs
2002). Take job satisfaction, for instance, which
satisfaction with pay, supervision, working conditions, or opportunities for advancement. A
typical multiple-item measure would garner information about all of the different facets, with
responses to each item being weighed equally. The respondent, however, may not value each
facet equally and may, in fact, be relatively unconcerned about some facets and very
about others (Jordan & Turner, 2008; Nagy, 2
item measure does not take this into account
Turner, 2008). A single-item, measure, however, allows the respondent to choose w
facet is most salient to him/her in responding to the single
This seems to be a real strength of single
Indeed, there seem to be very good reasons for
consider their use as legitimate, given the var
respondents’ time and motivation and the researchers objective
support of this point, researchers studying this issue have
reliabilities of single-items to be generally
Dollinger & Malmquist, 2009; Wanous et al., 1997
Country as culture
This study, similar to many previous studi
al., 1997) did not specifically measure culture but assigned respo
their location: i.e., respondents from Australia and the United States were assigned to the
individualistic culture and respondents from Japan and South
collectivistic culture. A weakness of this method is that it
were sufficiently distant on the culture factor of interest...to cause the observed differences in the
dependent variable (Sivakumar & Nakata, 2001, page 556).
as culture” or “country as surrogate for culture” problem (Cavusgil & Das, 1991; Nasif et al.,
1991; Samiee & Jeong 1994). Of course, there is merit to this point. Even if
assigned to the correct cultural category, t
be collectivists in individualistic countries and individualists in collectivistic countries. These
mismatches might attenuate or even eliminate
variables of interest. There could also be unspecified variables that confound the results.
method also, perhaps, leads to greater stereotyping among researchers and
Kirkman et al., (2009) posited, managers also need to know their individual employee’s cultural
values. It is probably inappropriate for managers in a collectivistic culture to treat all employees
as collectivistic and vice-versa for managers in individualistic
In spite of this country as culture issue, there was good basis for the assignment of the
focal countries to the two different cultures.
researchers and research have categorized Australia and the Unit
South Korea and Japan as collectivistic (Brewer & Chen, 2007; Hofstede 1980; Oyserman et al.,
2002; Zou et al., 2009). Secondly
difficult to operationalize at the i
problematic with measurement issues (Bond, 200
Journal of International Business and Cultural Studies
Me, myself or us, Page
method variance than by the actual correlations with one another (Jordan & Turn
better measure global constructs (Jordan & Turner, 2008
. Take job satisfaction, for instance, which, as noted above, has several facets such as
satisfaction with pay, supervision, working conditions, or opportunities for advancement. A
item measure would garner information about all of the different facets, with
eing weighed equally. The respondent, however, may not value each
facet equally and may, in fact, be relatively unconcerned about some facets and very
(Jordan & Turner, 2008; Nagy, 2002; Scarpello & Campbell, 1983)
measure does not take this into account as each item tends to be weighted equally (Jordan &
item, measure, however, allows the respondent to choose w
to him/her in responding to the single-item at hand (Jordan & Turner 2008)
This seems to be a real strength of single-item measures.
very good reasons for using single-item measures, and
consider their use as legitimate, given the various trade-offs noted above relating to the
respondents’ time and motivation and the researchers objectives for his/her study. As further
esearchers studying this issue have found estimated and test
items to be generally high and also valid in their predictive validity (e.g.,
; Wanous et al., 1997).
This study, similar to many previous studies (e.g., Heine & Lehman, 1997;
al., 1997) did not specifically measure culture but assigned respondents to a culture
: i.e., respondents from Australia and the United States were assigned to the
individualistic culture and respondents from Japan and South Korea were assigned to the
A weakness of this method is that it “is difficult to say that the…countries
were sufficiently distant on the culture factor of interest...to cause the observed differences in the
kumar & Nakata, 2001, page 556). This is also known as the “country
as culture” or “country as surrogate for culture” problem (Cavusgil & Das, 1991; Nasif et al.,
Of course, there is merit to this point. Even if the countries
assigned to the correct cultural category, there are bound to be persons who do not fit: there will
collectivists in individualistic countries and individualists in collectivistic countries. These
mismatches might attenuate or even eliminate the hypothesized relationships between the
There could also be unspecified variables that confound the results.
leads to greater stereotyping among researchers and even managers.
et al., (2009) posited, managers also need to know their individual employee’s cultural
It is probably inappropriate for managers in a collectivistic culture to treat all employees
versa for managers in individualistic countries.
In spite of this country as culture issue, there was good basis for the assignment of the
focal countries to the two different cultures. As noted in the methods section, previous
researchers and research have categorized Australia and the United States as individualistic and
South Korea and Japan as collectivistic (Brewer & Chen, 2007; Hofstede 1980; Oyserman et al.,
Secondly, the construct of individualism/collectivism is sometimes
erationalize at the individual level. Many individualism/collectivism
measurement issues (Bond, 2002) and low reliabilities (Fiske, 2002;
Journal of International Business and Cultural Studies
Me, myself or us, Page 12
(Jordan & Turner, 2008).
(Jordan & Turner, 2008; Nagy,
as noted above, has several facets such as
satisfaction with pay, supervision, working conditions, or opportunities for advancement. A
item measure would garner information about all of the different facets, with
eing weighed equally. The respondent, however, may not value each
facet equally and may, in fact, be relatively unconcerned about some facets and very concerned
Campbell, 1983). A multiple-
equally (Jordan &
item, measure, however, allows the respondent to choose whichever
(Jordan & Turner 2008).
item measures, and to
above relating to the
s for his/her study. As further
test-retest
predictive validity (e.g.,
es (e.g., Heine & Lehman, 1997; Kityama et
to a culture based upon
: i.e., respondents from Australia and the United States were assigned to the
Korea were assigned to the
“is difficult to say that the…countries
were sufficiently distant on the culture factor of interest...to cause the observed differences in the
This is also known as the “country
as culture” or “country as surrogate for culture” problem (Cavusgil & Das, 1991; Nasif et al.,
the countries were
not fit: there will
collectivists in individualistic countries and individualists in collectivistic countries. These
relationships between the
There could also be unspecified variables that confound the results. This
even managers. As
et al., (2009) posited, managers also need to know their individual employee’s cultural
It is probably inappropriate for managers in a collectivistic culture to treat all employees
In spite of this country as culture issue, there was good basis for the assignment of the
As noted in the methods section, previous
ed States as individualistic and
South Korea and Japan as collectivistic (Brewer & Chen, 2007; Hofstede 1980; Oyserman et al.,
, the construct of individualism/collectivism is sometimes
Many individualism/collectivism scales are
Fiske, 2002;
Oyserman et al., 2002). Earley and Gibson (1998) addindividualism/collectivism construct does not measurement, whether that method be surveys or some other methodpractitioner point of view, global managers firstthan at individuals (e.g., the managerial procedeciding on a global strategy and where to expand (see Ghoshal For researchers to specify countries as most helpful to global practitionersresearcher and the practitioner. Work Orientations Module III (as described above) consistsmany countries. Adding several others) adds to the costs of scale development (e.g., translation/backtranslationrecommended by Brislin, 1980and leads to respondent issues issues and concerns, the assignment of counacceptable.
AppendixAppendixAppendixAppendix
T-Tests for Significant Differences Relating to Hypothesis 1
Individualists
Variable Mean (S.D., N)
Find new job 2.02 (1.08, 2130)
Turn down job 3.26 (1.22, 2113)
T-Tests for Significant Differences Relating
Individualists
Variable Mean (S.D.
More Time w/Family 1.83 (.82, 3380)
Job Interferes w/Family 3.33 (1.04, 2172)
T-Tests for Significant Differences Relating to Hypothesis 3
Individualists
Variable Mean (S.D.
Work Independently 1.96 (.82, 3405)
Journal of International Business and Cultural Studies
Me, myself or us, Page
. Earley and Gibson (1998) add that the individualism/collectivism construct does not lend itself to clear and consistent
, whether that method be surveys or some other method. Thirdly, from a w, global managers first look at macro, societal factors
(e.g., the managerial processes and systems in a society)on a global strategy and where to expand (see Ghoshal 1987, for
countries as belonging to one culture or another is probablymost helpful to global practitioners—as the level of analysis is the same for the researcher and the practitioner. Finally, large-scale, multi-country research, such as the Work Orientations Module III (as described above) consists of dozens of items used in
Adding several scales (such as an individualism/collectivism scale or scale development (e.g., translation/backtranslation
recommended by Brislin, 1980), survey implementation (e.g., paper and data storage), respondent issues (e.g., boredom, incomplete surveys). Given the above
issues and concerns, the assignment of countries to different cultures seems
Table 1
Tests for Significant Differences Relating to Hypothesis 1
Individualists Collectivists
Mean (S.D., N) Mean (S.D., N) T
2.02 (1.08, 2130) 1.65 (.933, 1402) 10.66
3.26 (1.22, 2113) 2.83 (1.37, 1348) 9.64
Table 2
Tests for Significant Differences Relating to Hypothesis 2
Individualists Collectivists
Mean (S.D., N) Mean (S.D., N) T-Value
1.83 (.82, 3380) 2.38 (.74, 2407) -26.35
3.33 (1.04, 2172) 3.84 (.99, 1444) -14.75
Table 3
Tests for Significant Differences Relating to Hypothesis 3
Individualists Collectivists
Mean (S.D., N) Mean (S.D., N) T-Value
1.96 (.82, 3405) 2.40 (1.01, 2398) -18.43
Journal of International Business and Cultural Studies
Me, myself or us, Page 13
consistent Thirdly, from a
look at macro, societal factors rather sses and systems in a society) when
1987, for example). belonging to one culture or another is probably
as the level of analysis is the same for the country research, such as the
of dozens of items used in scales (such as an individualism/collectivism scale or
scale development (e.g., translation/backtranslation as ), survey implementation (e.g., paper and data storage),
. Given the above seems
-Value p
10.66 <.001
9.64 <.001
Value p
26.35 <.001
14.75 <.001
Value p
18.43 <.001
Decide Time of Work 2.48 (1.00, 3381)
T-Tests for Significant Differences Relating to Hypothesis 4
Individualists
Variable Mean (S.D.
Self-view Thorough 1.55 (.58, 1514
Self-view Lazy 4.09 (.92, 1515aThe Australian questionnaire omitted these variables.
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