Maine Town and City Management AssociationNew Hampshire Municipal Management Association

Making it Work:

Technology and Innovation in

Local Government

Lynnelle Wilson

Innovation - Change is going to start and end with the people in this room. Not that you can do it alone - in fact, that's the whole reaso

• Inform, Educate & Update

• One-Way– Town Crier

– Newspaper

– TV

– Radio

Connected Warriors

Challenges

• New technology

• Hassle of management

• Legal concerns

• Public / Political Embarrassment

7 Best Practices to Getting Started

1. Face Your Fears

2. Manage Up

3. Get Your Team Straight

4. Build Your Audience

5. Find Your Voice

6. Self-Evaluate

7. Get Started

CITYGOVERNMENT

Gov 1.0

CITY GOVERNMENT

Gov 2.0

Manor, Texas

MANOR TECHNOLOGY

www.ManorLabs.org

Manor’s Innovation Process1

2

3

4

CITY GOVERNMENT

CITY GOVERNMENT

Tweet Me, Like Me, Link Me, Call Me

• Text “Lynnelle” to 50500

• Scan Me

• Tweet Me: @Lynnelle

• ‘Like’ Me: Facebook.com/BoldBusiness

• Call me: 207-221-3492