measuring say factor

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MEASURING YOUR ORGANIZATION’S SAY FACTOR

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Page 1: Measuring say factor

All Work & No SayMEASURING YOUR ORGANIZATION’S SAY FACTOR

Jody Urquhart

Page 2: Measuring say factor

Defining the Say Factor

Simply put, your organization’s say factor is based on howmuch say employees at all levels have in their work andits outcomes. Typically, those in a company with the most say also have the most power or control. Usually they haveattained the upper reaches of the firm’s hierarchy and

haveset objectives, procedures and policies. Employees at thislevel control through rules, information and resources. Toincrease the say factor in an organization, you

systematically“spread out” some of that control to the employees whoactually do the job.

Page 3: Measuring say factor

MEASURING YOUR ORGANIZATION’S SAY FACTOR

On the chart below, underline the level ofsay your organization currently has andcircle (target!) the level you would like tohave.

Page 4: Measuring say factor

Level Of Say Factor

Page 5: Measuring say factor

Level 1: All Work & No Say

The organization* creates objectivesThe organization tells employees how to

implement objectives (with detailed job procedures)

The organization controls and monitors the results

*Note: the “organization” denotes senior executives intop levels of the hierarchy.

Page 6: Measuring say factor

Level 2

The organization creates objectivesThe organization tells employees how to

implement objectivesEmployees are responsible for their own

results (all managers support and coach staff to reach their goals)

Page 7: Measuring say factor

Level 3

The organization creates objectivesEmployees implement objectivesEmployees are responsible for their own

results

Page 8: Measuring say factor

Level 4: A High Say Factor

Employees* create their own objectivesEmployees implement their own

objectivesEmployees are responsible for their own

results

*Note: “employees” denotes personnel

Page 9: Measuring say factor

Thank YouIdoinspire.com

The level of say appropriate for yourorganization depends on how much controlyou feel comfortable giving employees, howwell employees perform and how muchcontrol employees want in their job.