media kit 2017...• launched in june 2009 • flying to more than 85 destinations in 43 countries...
TRANSCRIPT
Media Kit 2017
• Launched in June 2009
• Flying to more than 85 destinations in 43 countries
• A growing fleet of Next-Generation Boeing 737-800s
• Connecting Dubai to a population of over 2.5 billion people
• Now flying from Dubai International (DXB) and Dubai World Central (DWC)
Welcome to flydubai
• Airline of the Year Inflight Regional Awards 2016 Dubai, UAE
• Best Low Cost Airline West Asia Future Travel Experience Awards Asia 2015 Singapore
• Best Low Cost Airline Middle East / Africa AirlineRating.com – Airline Excellence Awards 2014
Sydney, Australia
• Best Content Innovation Inflight Regional Awards 2014 Dubai, UAE
• Best Airline Inflight Entertainment and Connectivity (IFEC) Provider in the Middle East Inflight Regional Awards 2014 Dubai, UAE
flydubai awards
Bangkok
Dhaka Chittagong
KathmanduLucknow
Delhi
Multan
Ahmedabad
Mumbai
Karachi
Kabul
Hyderabad
Malé
Dubai
Juba
Port Sudan
Khartoum
Alexandria
BakuYerevanTbilisi
IstanbulSkopje
Sarajevo Bucharest Mineralnye VodyKrasnodar
Rostov-on-Don
Kiev
Samara
Kazan
Yekaterinburg
Odessa
Bishkek
Dushanbe
Moscow
ColomboMattala
KochiThiruvananthapuram
Almaty
Zagreb
Entebbe
Dar es SalaamZanzibar
Sofia
Belgrade
Prague
Bratislava
Djibouti
Hargeisa
Chennai
Addis Ababa
Faisalabad
Asmara
Astana
Quetta
Ashgabat
Sialkot
MuscatDubai
Salalah
Doha
Jeddah
Yanbu Riyadh
BahrainDammam
GassimHa’il
BasraKuwait
Tabuk
Beirut
Amman NajafBaghdad
Madinah Hofuf
Taif
MashhadTehran
Abha
Esfahan
Shiraz
Bandar Abbas
Ahwaz
Lar
Gizan
Jouf
Erbil
flydubai network
Route Map October 2016
Operational routesPlanned routes
• A fleet of 737-800s
• More than 100 Boeing aircraft to be delivered by end of 2023
• One of the youngest and most efficient fleets in the sky
• Suited to high frequency traffic within our geographic reach
Our fleet
• flydubai launched Business Class in 2013
• Offers a more relaxed and personal flying experience
• Complimentary inflight entertainment for business passengers
• 12 seats made in soft Italian leather with built-in lumbar support and generous recline
• 12.1 inch HD touchscreen TV
• Noise-cancelling headphones
• WiFi and Live TV available on a growing number of aircraft in the fleet
flydubai business
• 162 seats innovatively designed to maximise comfort
• 8.9 inch HD touchscreen TV
• Complimentary inflight entertainment for all passengers on flights under one hour
• On longer flights, economy passengers can access movies, TV, music and games for a small price
• WiFi and Live TV available on a growing number of aircraft in the fleet
flydubai economy
What’s on
2000+ hours of movies, TV and music
680 music albumsmore than
290 movies
40+ e-reader newspapers available from
16 countries in 7 languages
NEWS
more than
130 hours of popular TV programmes
flydubai inflight entertainment
more than
100 hours of kid's entertainment
entertainment available in
12 languages
yesنعم
WiFi on board
5 Live TV Channels
Male Female
Passenger gender
32%
68%
Who’s flying with flydubai?
Passenger agePassenger nationality
GCC National Other Arab Asian Western Other
Under 25 26-34 35-44 45-54 55-64 65+
21%
16%
18%
27%
18%
27%
37%
22%
9%
3% 2%
Leisure Short Break Business Visit Friends/Family Education/Study Other
Purpose of travel
29%
21%
19%13%
15%
3%
Advertising opportunities
Pre-flight advertising opportunities
E-ticket confirmation email
• 3 advertising opportunities
• Displayed to all passengers
Monday, 25 April 2016 12:13:12 Gulf Standard Time
Page 1 of 3
Subject: Booking Receipt #6NLYATDate: Tuesday, 12 January 2016 01:15:41 Gulf Standard TimeFrom: flydubai Staff TravelTo: Veena Bala
Booking confirmation
Thank you for choosing flydubai. Your itinerary is below; please review yourjourney details carefully. All times shown are local.
If you want to get in touch with us you can call our Contact Centre on +971 600 5444 45, email us at [email protected] or find your nearest flydubai travel shop.If you’re travelling in Business Class you can email us [email protected].
Please note that flydubai’s fare rules and conditions of carriage apply to thisbooking.
Booking reference: 2LMSOR
Payment reference: 77023337
Your booking will be held until 01:13 on 13 January 2016 (Dubai Intl Airport Terminal 2)Total Payment Due: AED 1063.31
Please ensure that you pay for your bookingbefore the time specified or it will becancelled. You can pay online with a creditcard/debit card/voucher or via a paymentpoint.
Journey 1: Dubai Intl Airport Terminal 2 to Amman
Outbound: Dubai Intl Airport Terminal 2 Depart: 17 April 2016
Flight no. Departing Arriving Duration
FZ -147 flydubai
Dubai Intl Airport Terminal 2 07:00 17 April 2016
Amman 09:15 17 April 2016
3 Hours 15 Minutes
Passengers Fare type Taxes and fees Total
MR RAMI ROSAN Adult
ECONOMY Pay ToChange AED 340.00
Passenger Service Charge (Intl)(AE) AED 75.00 Passengers Security & SafetyService Fees(TP) AED 5.00
AED 420.00
Optional extras
Passengers Baggage Meal In-flightentertainment Seat Extras Total
MR RAMI ROSAN Adult
Handbaggage 7Kgplus 20 kgBaggageAllowance AED 50.00
ChickenTikkaKebab AED 50.00
Buy on board,if available
Unassigned NoInsurance
AED 100.00
Return: Amman Depart: 20 April 2016
Flight no. Departing Arriving Duration
FZ -5142 flydubai
Amman 15:50 20 April 2016
Al Maktoum International Airport 19:55 20 April 2016
3 Hours 5 Minutes
Passengers Fare type Taxes and fees Total
MS VEENA BALASUBRAMANIAN Adult
ECONOMY Pay ToChange AED 211.20
Passenger terminal usagefee(NH) AED 30.89 Advanced passengerinformation fee(ZR) AED 5.00 Embarkation Tax (International)(HQ) AED 154.44 Embarkation Tax (Internatinal)(HQ) AED 51.48 CUTE User Fee(D9)
AED 463.31
Monday, 25 April 2016 12:13:12 Gulf Standard Time
Page 1 of 3
Subject: Booking Receipt #6NLYATDate: Tuesday, 12 January 2016 01:15:41 Gulf Standard TimeFrom: flydubai Staff TravelTo: Veena Bala
Booking confirmation
Thank you for choosing flydubai. Your itinerary is below; please review yourjourney details carefully. All times shown are local.
If you want to get in touch with us you can call our Contact Centre on +971 600 5444 45, email us at [email protected] or find your nearest flydubai travel shop.If you’re travelling in Business Class you can email us [email protected].
Please note that flydubai’s fare rules and conditions of carriage apply to thisbooking.
Booking reference: 2LMSOR
Payment reference: 77023337
Your booking will be held until 01:13 on 13 January 2016 (Dubai Intl Airport Terminal 2)Total Payment Due: AED 1063.31
Please ensure that you pay for your bookingbefore the time specified or it will becancelled. You can pay online with a creditcard/debit card/voucher or via a paymentpoint.
Journey 1: Dubai Intl Airport Terminal 2 to Amman
Outbound: Dubai Intl Airport Terminal 2 Depart: 17 April 2016
Flight no. Departing Arriving Duration
FZ -147 flydubai
Dubai Intl Airport Terminal 2 07:00 17 April 2016
Amman 09:15 17 April 2016
3 Hours 15 Minutes
Passengers Fare type Taxes and fees Total
MR RAMI ROSAN Adult
ECONOMY Pay ToChange AED 340.00
Passenger Service Charge (Intl)(AE) AED 75.00 Passengers Security & SafetyService Fees(TP) AED 5.00
AED 420.00
Optional extras
Passengers Baggage Meal In-flightentertainment Seat Extras Total
MR RAMI ROSAN Adult
Handbaggage 7Kgplus 20 kgBaggageAllowance AED 50.00
ChickenTikkaKebab AED 50.00
Buy on board,if available
Unassigned NoInsurance
AED 100.00
Return: Amman Depart: 20 April 2016
Flight no. Departing Arriving Duration
FZ -5142 flydubai
Amman 15:50 20 April 2016
Al Maktoum International Airport 19:55 20 April 2016
3 Hours 5 Minutes
Passengers Fare type Taxes and fees Total
MS VEENA BALASUBRAMANIAN Adult
ECONOMY Pay ToChange AED 211.20
Passenger terminal usagefee(NH) AED 30.89 Advanced passengerinformation fee(ZR) AED 5.00 Embarkation Tax (International)(HQ) AED 154.44 Embarkation Tax (Internatinal)(HQ) AED 51.48 CUTE User Fee(D9)
AED 463.31
Page 2 of 3
AED 10.30
Optional extras
Passengers Baggage Meal In-flightentertainment Seat Extras Total
MS VEENA BALASUBRAMANIANAdult
Handbaggage7Kg plus 20 kgBaggageAllowance AED 50.00
Snacks andrefreshmentsto buy onboard
InflightEntertainmentPremium Pack AED 30.00
Unassigned NoInsurance
AED 80.00
Check in • Find out everything you need to know about checking in for a flydubai flight, including what documents you’ll need and how to
check in online (where applicable).• Check-in for your flight opens 3 hours before departure and closes 60 minutes before departure. If you don’t check in on time,
you won’t be able to travel.• Children up to the age of 12 years can fly with us only if they are accompanied by an adult travelling on the same booking.
Manage booking • You can use the manage booking section on flydubai.com to make changes to your itinerary or cancel your flight(s). Please
check the fare rules applicable to your booking to see the charges for changing or cancelling your flight(s).• If your booking was made through a Travel Agent, please contact them directly to make changes to your booking.
• If you're booked as part of a group, please check with the group organiser for details on the fare rules, as they may differ fromthose listed on flydubai.com.
Baggage allowance Find out how much baggage you can take and learn about flydubai's baggage policies.
Credit card payments • If you paid for your booking online or via our call centre using a credit card, you’ll be asked to present the same credit card at
check in.• If your booking was paid for with someone else's credit card, we'll need to see a photocopy of the front of the card and a
photocopy of the cardholder's passport.• If you are unable to present these documents, you won't be allowed to travel and we won't be able to offer you a refund.
• A credit card can't be used to pay on behalf of someone else travelling to or from Bangladesh, Ethiopia, Nepal, Pakistan, SriLanka, Sudan and South Sudan.
Advanced Passenger Information Save time at the airport by completing your Advanced Passenger Information online in the manage booking section offlydubai.com. If you made your booking through a Travel Agent, please contact them directly to complete this information.
Umrah flights Passengers travelling to/from Jeddah, Madinah, Yanbu and Taif, please visit the following link to read an important notice: http://www.flydubai.com/en/operational-updates/
Transferring between Al Maktoum International (DWC) and Dubai International (DXB) and vice versa If your travel itinerary requires a transfer between the airports in Dubai, you’ll need to enter the UAE (clearing customs andimmigration) and collect your checked baggage. Please check whether you need a visa to enter the UAE and ensure you havesufficient time to travel to your departure airport.
Page 3 of 3
Transferring between Al Maktoum International (DWC) and Dubai International (DXB) and vice versa If your travel itinerary requires a transfer between the airports in Dubai, you’ll need to enter the UAE (clearing customs andimmigration) and collect your checked baggage. Please check whether you need a visa to enter the UAE and ensure you havesufficient time to travel to your departure airport.
Book another flight Information before you fly Home
YOUR ADVERT APPEARS HERE
YOUR ADVERT APPEARS HERE
YOUR ADVERT APPEARS HERE
Online check-in boarding pass
• Used for online check-in
• Exclusive sponsorship
DEPARTING FROM
ARRIVING IN
Boarding Pass
At the airport - Dubai
Notification
Dangerous goodsYour baggage must not containthe following goods.
You must arrive at the gate on time. If you are late you will not be allowed totravel and your baggage will be offloaded.
Compressed gas | Radioactivematerial | Flammable liquids |Poisonous substances |Flammable solids | Infectioussubstances | Oxidising materials| Corrosives | Explosives andfirearms
FLIGHT NUMBER
<--
Fold
her
e --
>
<--
Fold
her
e --
>
CABIN CLASS
SEQ No.
SEQ No.
If you have bags to check in, please drop them at the FastBag Drop desk no later than 60 minutes before departure.
You can arrive at the airport up to 3 hours before yourflight. If you are only carrying hand baggage, you canproceed via security and immigration to the departuregate where your documents will be checked.
Please make sure you clear immigration and go throughairport security no later than 60 minutes before departure.
Please arrive at the boarding gate no later than 30 minutes before departure.
PASSENGER PASSENGER
DATE
FLIGHT NUMBER
BOOKING REFERENCE
GATE
ZONE
BOARDING TIME
DEPARTURE TIME
SEAT
SPECIAL REQUESTS
SEQ No.
SEQ No.
DATE
DEPARTURE TIMEBOARDING TIME
GATE
BOOKING REF SPECIAL REQUESTS
ZONE SEAT
Bag drop60 minutes
Document check60 minutes
Security60 minutes
Boarding30 minutes
SEQ No.
Terminal 2 (DXB)
KHALIDLOTFI MR
KHALIDLOTFI MR
18 Oct 2015
FZ 069ECONOMY
Dubai
Sheikh Saad - Terminal R (KWI)Kuwait
FZ 069 18 Oct 2015
23:20 00:05
F7
NLTR2F
NLTR2F
F7
A
23:20
0021
002100210021
00:05
07C ECONOMY
07C
0021
A
YOUR ADVERT
APPEARS HERE
Airport boarding pass
• Used at airport check-in
• Exclusive sponsorship
• Destination specific
YOUR ADVERT APPEARS HERE
Front
Back
Onboard IFE advertisingopportunities
• 15 seconds TVC
• Played simultaneously on all screens
• Audio through the aircraft PA system
• Played on departure after safety video
• Destination specific
TVC video on departure
• Exclusive sponsorship of the IFE payment page
• Visible to all passengers
Payment page
YOUR ADVERT APPEARS HERE
• 15 seconds TVC
• Played before each movie or each TV episode
• Video cannot be skipped
Pre-roll video
• Displayed on the map frame
• For 15 seconds every 100 seconds while passengers view the map
• 11 minutes of exposure per passenger
Full screen static ad
• Static image displayed for 20 seconds
• Appears on every screen that is not in use
• Acts similar to a rotating screensaver
Idle screen
YOUR ADVERT APPEARS HERE
Onboard WiFi Portal advertising opportunities
• WiFi connectivity launched in May 2016
• Rolling out across the fleet
• Currently, 708,750 connected seats per month
• 1.4 million connected seats per month by December 2016
• Advertising displayed to all passengers who access the WiFi portal
• Opportunity to target passengers as per travel class
WiFi Portal
• Large carousel ad opportunity
• Displayed to all passengers who access the WiFi portal
• Up to a maximum of 4 different brand ads
Homepage slider adYOUR ADVERT
APPEARS HERE
• Sponsorship of Messaging, WiFi or Live TV
• Featured tile statistic ad / 30 seconds video on the homepage
• Displayed to all passengers who access the WiFi portal
• One brand sponsorship per service
Homepage sponsorship tile
YOUR ADVERT APPEARS HERE
Banner ad
• Advertising opportunity for header or footer banner ads
• Displayed to all passengers who access the WiFi portal
• Up to a maximum of 4 different brand ads
YOUR ADVERT APPEARS HERE
TV programme guide skyscrapper ad
YOUR ADVERT
APPEARS HERE
• Displayed in TV programme guide
• Exclusive sponsorship