medical profesionalism matters - live group · mark butler director, the people organisation and...
TRANSCRIPT
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Medical professionalism matters
#gooddoctors
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Niall Dickson
Chief Executive and Registrar
General Medical Council
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Our partners
This programme has been developed by the GMC in partnership with an advisory group:
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Medical professionalism
Medical professionalism signifies a set
of values, behaviours, and relationships
that underpins the trust the public has in
doctors.
© 2005 Royal College of Physicians of London
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The compassionate doctor
#gooddoctors
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The compassionate doctor
#gooddoctors
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Who are we?
1. Patient or carer/relative
2. Consultant
3. GP
4. Doctor in training
5. SAS/other doctor
6. Medical student
7. Medical educator/trainer
8. Employer (including Responsible Officer)
9. Other health professional
10. Other
3%
38%
10%
14%
5%
5%
6%
3%
5%
13%
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Doctors today are less compassionate than 20 years ago. Do you…?
1. Agree – it’s the product of too little time, increasing patient demand and expectations
2. Agree – it’s the product of pressure on organisational performance and management demands
3. Agree – the way we train doctors removes much of the idealism and compassion that attracted them to medicine in the first place
4. Disagree – whatever the pressures, compassion still motivates the vast majority of doctors
5. Not sure
19%
15%
6%
59%
1%
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If I were to raise a serious concern in my institution I would be…
1. Reasonably confident that I would be supported by clinical and other leaders
2. Unsure as to whether I would be supported by clinical and other leaders
3. Not at all confident that I would be supported by clinical and other leaders
4. Not sure
59%
23%
15%
3%
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Is it possible to teach empathy?
1. Yes
2. No
3. Not sure
59%
35%
6%
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Professor Terence Stephenson Chair, General Medical Council
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Doctors as professionals
A professional is a highly trained person who
you go to for independent, expert advice or
help and the advice given is not influenced by
the benefit, commercial or otherwise, to the
expert.
Professionalism has both technocratic skills
specific to each profession, which should be
demonstrably up to date, and
generic capabilities - eg communication skills,
honesty, probity, compassion.
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Types of Fitness to Practise allegations
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What patients and the public tell us they want from their doctor
From 200+ patient responses to GMP consultation 2011/2012
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Francis Report
The common culture of caring requires a displacement of a culture of fear with a culture of openness, honesty and transparency, where the only fear is the failure to uphold the fundamental standards and the caring culture.
Francis 2013
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Can compassion be taught?
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Generic Professional Capabilities
Developed with the Academy
In addition to a mastery of their particular speciality doctors will need to show they are capable of exercising good professional judgement and decision making in complex and uncertain situations, including:
showing insight,
managing risk and complexity and
communicating effectively
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Revalidation
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Barriers and obstacles
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Thank you www.gmc-uk.org
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If I were struggling to cope as a result of pressures on the service, I am confident that I could ask for and receive help without being penalised in any way.
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
18%
35%
19%
24%
4%
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Don Berwick said the NHS should continually and forever be reducing patient harm by embracing wholeheartedly an ethic of learning. How far is the health system achieving that?
1. Huge progress has been made, though obviously more to do
2. Some progress has been made, a great deal more to do
3. No more than rhetoric, system does not yet realise the extent of change required
4. I don’t agree that’s the way to go about it
5. Not sure
8%
62%
23%
2%
5%
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Medicine is a tough career; we need doctors trained to be resilient and better capable to deal with adversity. Do you…?
1. Agree – current selection and undergraduate programmes do not produce students who are adequately prepared for a challenging career
2. Agree – but most of the problems lie in the organisations in which or with which doctors have to work
3. Disagree – doctors are already resilient – the focus should instead be on providing proper levels of support for hard pressed practitioners
4. Disagree – resilience comes largely from experience
5. Not sure
14%
38%
39%
9%
0%
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Table discussions
We would like each table to cover one or two of the following topics:
Maintaining empathetic relations with patients
The values of medicine
The values of medical students and how we recruit for these
Small changes can make for more compassionate care
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Dinner
Please fill in a card for our solutions wall
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The compassionate doctor
#gooddoctors
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Question Time Panel
Dr Daniel Baker Welsh Clinical Leadership Fellow
Mark Butler Director, The People Organisation and co-author of Trusted to Care
Professor the Baroness Finlay of Llandaff Chair, The National Council for Palliative Care
Jackie Smith Chief Executive, Nursing and Midwifery Council
Mike Spencer Person Centred Care Lead, 1000 Lives Improvement Service, Public Health Wales
Professor Terence Stephenson Chair, General Medical Council
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Continue the discussions at www.gooddoctors.org.uk
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Thank you
#gooddoctors