GLOBAL MINDSET

& MEDICAL TOURISM

Daniel BleckmannRay CostantiniJessil Joseph

Timothy MarkJose-Luis Mejia

Tania Van Ranst-Yamauchi

MEDICAL TOURISMindustry overview

•Immature, fragmented industry

•8 million elective surgeries admitted in US

•Broad range of estimated market size

•60,000-85,000 patients (McKinsey)

•750,000 patients (Deloitte)

•Revenues of $79.5 Billion in 2017

* The Mckinsey Quarterly – May 2008, www.mckinseyquarterly.com** Deloitte Report http://www.medicaltourismassociation.com/press.html

MEDICAL TOURISMindustry overview

Customer Segments:

•Privacy

•Destination driven

•High tech

•Cost-driven:

•Uninsured

•Under-insured

•Insured under-served

*Bookman, Milica Zarkovic. Medical Tourism in Developing Countries. Gordonsville, VA, USA: Palgrave Macmillan, 2007.

MEDICAL TOURISMindustry overview

Geographic Overview:

•Regions

•Latin America

•Asia

•Top Locations

•Costa Rica

•India

•Puerto Rico

•Malaysia

•Thailand

* http://www.nuwireinvestor.com/articles/top-5-medical-tourism-destinations-51502.aspx

MEDICAL TOURISMindustry overview

* The Mckinsey Quarterly – May 2008, www.mckinseyquarterly.com

MEDICAL TOURISMindustry overview

Elective and semi-elective procedures:

•Dental

•Cosmetic

•Fertility

•Heart

•Cancer

•Orthopedics (eg. Joint Replacement)

•Bariatric/PAC (Weight loss)

MEDICAL TOURISMindustry overview

Cost Comparison

Operations US Asia (Singapore, India, Thailand)

Knee Replacement

$43,000 $12,500 (29%)

Heart Valve Replacement

$160,000 $12,500 (8%)

Angioplasty $57,000 $13,000 (23%)

* Business Week - http://images.businessweek.com/ss/08/03/0317_hospitals/index_01.htm?chan=globalbiz_special+report+--+asia+medical+tourism

MEDICAL TOURISMindustry overview

Industry Players

•Hospitals/Doctors

•International & Domestic

•Travel Industry

•Health Insurance Industry

•Accreditation: Joint Commission International

•Associations: Medical Tourism Association

•Facilitators

MEDICAL TOURISMindustry overview

Facilitators

•Vet and Organize information

•Country Conditions

•Provider Quality

•Relationship Building

•Matching patients with medical facilities

•Linking patients to travel services

•Negotiating Costs

MEDICAL TOURISMindustry overview

Facilitator Obstacles

1.Accreditation/Credentialing

•Quality

•Safety

•Uniformity

2.Insurance

3.Legal Recourse of Patients

4.Travel/Entry Requirements

5.Continuity of Care

*Bookman, Milica Zarkovic. Medical Tourism in Developing Countries. Gordonsville, VA, USA: Palgrave Macmillan, 2007.

“where smart medicine and exotic travel come together”

MedRetreat Overview

•Facilitate medical care and travel abroad

•Evaluate the hospitals

•Comprehensive quality care from door to door

MedRetreat Facts:

•Established in 2003 to provide affordable and timely healthcare

•First one and a half years developing relationships with global providers

•13 Destinations in 9 countries

•Limited marketing to date

•Employee profile

72% average year over year growth

“There’s been a shift…elite customers in developing customers are no longer travelling to the US for medical care since quality care is available locally”

Judson Anglin - Founder & CEO of MedRetreat

Business Model:

•20% fee from the customer

•20% negotiated discount with medical facilities

•High discount from first mover advantage

•Additional revenue streams from travel providers

MEDICAL TOURISM

Current Situation:

•Successful – high growth

•Activated customers

•Strong links with global providers

“Global mindset hasn’t been critical” Judson Anglin - CEO

MEDICAL TOURISM

Questions

•How can global mindset affect MedRetreat?•What are the global supply chain implications for MedRetreat?

* Medical Tourist Magazine, Issue 9, Guide to International Medicine